Leveraging the power of innovation to improve business performance The Power of Three A One-Of-A-Kind Team with For almost 15 years, Accenture and Complementary Talents Avanade have been successful at The digital revolution has created three delivering business and technology forces that are colliding and conspiring Accenture’s long-standing heritage solutions on the Microsoft platform, to disrupt business as we know it. in technology consulting and quickly and at scale. How successful? Consumers interact with products, outsourcing makes it an exceptional More than 10,000 projects completed companies and each other immediately, partner in transformation. Microsoft’s for 4,000 customers. Eight-time winner in an unfiltered way using channels immense range of technologies provides of “Microsoft Partner of the Year” award. of their choice. Personal technology reliable power for the enterprise, as well A team of more than 55,000 people, products have entered the enterprise, as the flexibility to innovate quickly. who have earned more than sparking new ideas for innovations and And Avanade brings the best of both 23,000 Microsoft certifications strategic advantages, while challenging worlds together—in-depth knowledge and 21 Gold Competencies. IT departments to expand their of the Microsoft platform along with structured and secure environments. a penchant for innovation and a If you are looking to make the most of As a result, technology is taking a more commitment to delivering value and your Microsoft technology investment— prominent role in strategic thinking realizing results. Together, these three or if you are considering a new than ever before, as every business companies have the right tools and investment to transform your business, tries to walk that fine line between the right perspective to make the most you will not find a better partner than avoiding disruption and creating of the digital revolution. the alliance of Accenture, Avanade and disruption to get ahead. Microsoft. We bring the power of three Avanade research shows that successful to each and every project. To succeed, enterprises must be CIOs are shifting to a services broker innovative. Flexible. Agile. Opportunities model, partnering with their non-IT The Business Model— abound, but to make the most of them, colleagues to understand the needs Digitized businesses need an advantage. They of the business and then drawing in need the expertise, strength and agility the right partners to make things happen. Every business is becoming a digital of a powerful team that delivers In this fast-paced environment where business. The digital revolution is performance-changing results: organizations are more involved in helping companies rethink what’s the alliance of Accenture, Avanade an ecosystem of cloud services and possible and, in many cases, transform and Microsoft. technology partners, finding that right their businesses to better engage and partner is more important than ever. stay connected with customers, empower employees and grow now and in the future. The digital revolution is helping companies Accenture Avanade rethink what’s Industry and technical Deep architecture, knowledge, business technical and possible and, in many acumen and a business capabili- focus on high ties for a digital cases, transform performance Enterprise world focused on their businesses to solutions realizing results that improve better engage and performance stay connected with customers, empower Microsoft employees and Modern cloud-first, mobile-first enterprise technologies and solutions grow now and into the future. 2 Data is digital’s core currency. With the Digital expertise can present exceptional That is why organizations are proliferation of mobile devices and strategic advantage. For example, a major increasingly tapping a managed social media, global connectedness worldwide provider of software and game services provider to protect their of employees and customers means systems wanted to transform its retail technology investments, remove the greater information sharing and store experience with high-touch burden of infrastructure maintenance crowdsourcing of ideas. personalized service across its chain of and ensure IT’s ability to meet significant retail stores. Accenture and Avanade new demands on the horizon. Cloud Accenture, Avanade and Microsoft leveraged the Microsoft platform to computing is eliminating maintenance build modern, leading-edge digital deploy a retail management system headaches and modernizing the IT solutions that redesign the way we for its stores that helped associates infrastructure to embrace the digital work and live. Consider the impact connect with customers anywhere age. Mobile technologies and enterprise of a leading retailer equipping its on the sales floor through mobile social are empowering a global, front-line workers with mobile point-of-sale capabilities that include connected, dynamic workforce. technology that allows them not only payment, e-mail receipts, customer to answer customer questions more Our clients benefit from the alliance’s order status and scheduling of quickly, but to share real-time customer combination of industry-leading tools appointments with in-store engineers. feedback with corporate product and and keen business insights to deliver The result? Unprecedented in-store marketing teams to inform product new technology solutions and services customer service levels have proved quality or go-to-market messaging. that not only change how they work, to be a competitive advantage in Or the possibilities as top healthcare but free IT to focus on being a critical a retail segment dominated by providers revolutionize patient care business partner. commodity products. with wearable technologies, remote For example, one of the world’s largest monitoring, diagnosis and rehabilitation, Leveraging the breadth and depth of media investment management deepening the patient experience and Accenture, Avanade and Microsoft, companies turned to the alliance expanding the realm of healthcare we can bring all the pieces together – to address its need to provide services. social media, mobile computing, cloud much-needed ongoing updates to computing, big data—into connected, Our alliance is delivering those users to increase agility, efficiency always-on, automated solutions that scenarios and more to help clients and productivity. By streamlining the engage customers with digital, use the intersection of business and development and deployment of its innovative and highly personal services technology to gain greater efficiencies business applications using managed and deliver rich user experiences. and agility and empower people to services, IT has evolved to an agile work more effectively. The Transformation service delivery model, enabling it to of Technology respond more rapidly to the company’s Flexible New Ways to Engage evolving business needs. Customers All technology is increasingly digital technology. As businesses shift toward Using proven methodologies, deep Every customer interaction is becoming digital and consumers leave more of expertise and leading-edge technology, a digital interaction. Whether in-store, a digital footprint, enterprises are Accenture, Avanade and Microsoft help on-line, or via a mobile app, every challenged to find ways to restructure you maximize the cloud, mobile, and encounter with customers generates around the wealth of information, the social trends to drive entirely new data that can be used to create a more speed of innovation, and the ongoing innovation that transforms the way you personalized customer experience. demands of legacy systems. These do business, both inside and out. Every encounter also creates an urgent and competing needs have impression — one that the customer created the shift toward the services can easily and broadly share. broker model as IT strives to deliver cost Accenture, Avanade The consumerization movement is savings and support the business’s changing how businesses buy and goals and growth initiatives, while also and Microsoft are sell goods. And the value of the positioning the enterprise to thrive in customer experience is now more an entirely new, highly competitive helping enterprises important than cost in the buying digital environment. realize possibilities process. Understanding consumers’ buying habits and listening to and create new feedback via multiple channels are critical to not only engaging them solutions for a today, but anticipating their needs digital age. tomorrow and keeping the best customers loyal. 3 Accenture, Avanade and Microsoft: Creating value for our clients Our ability to create new solutions based Delivering results on Microsoft’s enterprise technologies The Accenture and Avanade is due, in large part, to the strong Accenture and Avanade’s extensive Solutions Showcase at Microsoft relationship Accenture and Avanade experience across industries and is dedicated to demonstrating have forged with Microsoft. Accenture business functions gives us the the benefits of bringing together and Avanade’s deep connections expertise needed to design and Accenture’s business process across Microsoft and exclusive access implement mission-critical solutions and industry knowledge with to Microsoft labs and new technologies that will deliver bottom-line business Avanade’s technology skills to deliver mission-critical solutions provide unmatched insight into results and address the most pressing on the Microsoft platform. The innovative uses