Abstracts of Papers Presented at the 20th European Conference on Knowledge Management ECKM 2019 Hosted By Universidade Europeia de Lisboa Lisbon, Portugal 5–6 September 2019 Copyright The Authors, 2019. All Rights Reserved. No reproduction, copy or transmission may be made without written permission from the individual authors. Review Process Papers submitted to this conference have been double-blind peer reviewed before final acceptance to the conference. Initially, abstracts were reviewed for relevance and accessibility and successful authors were invited to submit full papers. Many thanks to the reviewers who helped ensure the quality of all the submissions. 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The Conference Proceedings for this year and previous years can be purchased from http://academic-bookshop.com E-Book ISBN: 978-1-912764-33-4 E-Book ISSN: 2048-8971 Book version ISBN: 978-1-912764-32-7 Book Version ISSN: 2048-8963 Published by Academic Conferences and Publishing International Limited Reading UK 44-118-972-4148 www.academic-conferences.org Contents Paper Title Author(s) Guide Page No No Preface xviii ix Committee xix x Biographies xxiv xiii Keynote Outlines liii Research papers lvii The Impact of Financial Literacy on Ahmed Alafifi, Allam 1 1 Financial Operating Decision Makers Hamdan and in MSMEs Abdalmuttaleb Al-Sartawi How the Buddhist Epistemology can Yasanthi Alahakoon and 1 10 Contribute to Contemporary Kavoos Mohannak Knowledge Management Debates? The key Challenges for Managing Khaled Algahtani, Suresh 2 18 Knowledge in the Kingdom of Saudi Renukappa, Subashini Arabia’s Public Sector Organisations Suresh, Saeed Al Nabt, Hani Alamil and Redouane Sarrakh Absorptive Capacity, Explicit and Sofia Almeida, Michelle 3 27 Implicit Knowledge Sharing Practices Lins de Moraes and Ana Within Consortia Cláudia Campos Joining the Green Movement: The Abdalmuttaleb Musleh Al- 4 33 Relationship Between Green Sartawi, Ahmed Al-Afifi, Innovation and Business Sherine Badawi, Allam Performance Hamdan, Sameh Reyad and Abdulsadek Hassan Elshaker The Impact of Interpersonal Trust on Hafsa Amrani and Salah 5 41 Knowledge Sharing: The Case of the Koubaa Moroccan Craft Sector i Paper Title Author(s) Guide Page No No BBO: BPMN 2.0 Based Ontology for Amina Annane, Nathalie 5 49 Business Process Representation Aussenac-Gilles and Mouna Kamel Knowledge Sharing Through Social Muhammad Arif, Miguel 6 60 Media and its Impact on Student Baptista Nunes, Nasim Creativity Qaisar and Saima Kanwal The Awareness of Information Acts Joel Arthur 7 69 to Improve Students’ Knowledge on Managing Personal Information Using Information Generated by Joel Arthur 8 77 Health Apps to Increase Personal Health and Fitness Knowledge Whistleblowing and Mindful Bjørn Tallak Bakken, Åse 9 84 Organizing in High-Risk Organizations Storhaug Hole, Anne Oline Haugen and Per Olav Lund Health Knowledge Management: a Luciana Aparecida 10 93 Longitudinal Analysis of the Period Barbieri da Rosa, Helenise From 1998 to 2018 Silva Ambrós, Maria Carolina Martins Rodrigues, Vanderléia Leal Losekann and Larissa Cristina Barbieri Experiential Learning in Surinder Batra, Gunjan 11 103 Management Education: A Malhotra and Ruchi Payal Knowledge Management Perspective High Knowledge Level for an Galina Belyakova, Elina 12 111 Innovation Cluster Environment Stepanova and Evgeniy Formation in the Russian Federation Zabuga The Pyramid Principle of New Marco Bettoni and Eddie 13 122 Collaboration: Inner Workings of the Obeng Process of Collaboration ii Paper Title Author(s) Guide Page No No Towards a Comprehensive Catalin Bidian and Max 13 132 Knowledge Continuity Management Evans Framework Citizenship Knowledge Acquisition in Evandro Bocatto and 14 142 Local Governments: The Eloisa Perez-de-Toledo Participatory Budgeting Process “CoMod” A Model to Support Karsten Böhm and 15 151 Collaboration and Innovation Christian Paul Between Digital Innovation Labs and SMEs Imperfect Knowledge, Fake Ettore Bolisani, Jorge 16 160 Knowledge, Counter Knowledge: Cegarra-Sánchez, Juan- Case Studies and Institutional Gabriel Cegarra-Navarro Countermeasures and Eva Martínez Caro Knowledge Management in SMEs in Wiktor Bołkunow 17 168 Poland in Comparison to big Corporations: Pilot Study An Agile Knowledge Sharing Platform Lucas Peter Brasen, Oliver 18 176 for Risk Management in SMEs Fuglsang Grooss, Rasmus Tange Præstegaard, Pernille Clausen and Torben Tambo A Strategic View on the Knowledge Constantin Bratianu 19 185 Dynamics Models Used in Knowledge Management Boundary Objects as Facilitators of Rosanna Butters and Meri 20 193 Knowledge Transfer in Project Based Duryan Organisations Return on Expectations: An Barry Byrne 21 201 Academic Assessment of a Large KM Project Knowledge Sharing and Innovation: Delio Ignacio Castaneda 21 211 Systematic Review and Sergio Cuellar iii Paper Title Author(s) Guide Page No No Towards a Conceptual Framework Piera Centobelli, Roberto 22 219 for Assessing KMSs Adoption Cerchione and Emilio Esposito Understanding Effective Knowledge Hui Chen, Jose Miguel 23 227 Sharing by IT Professionals in Baptista Nunes, Gillian Chinese Social Networks Ragsdell and Gaohui Cao Knowledge Management Process Imane Chikhi and Hafida 24 238 Through a Cloud Computing Based Bouarfa Approach Knowledge Sharing Behaviour Hao-Fan Chumg, Louise 25 248 Among Academics in Chinese Cooke, Jonathan Seaton Universities and Ling Cao Knowledge Transfers Between Gregory Curda and Knut 26 254 Academia and the Creative Industry Ingar Westeren Properties Evaluation Research Daniel Demidenko, 27 262 Efficiency Based on R & D Multiplier Ekaterina Malevskaia- Malevich and Julia Dubolazova Knowledge Sharing in an Agile Souâd Demigha and 27 267 Organization Radwan Kharabsheh A Review of Expert Involvement in Wafeequa Dinath 28 278 Developing mHealth Applications for Diabetes Self-Management Adolescents Using Mobile Health Wafeequa Dinath and 29 286 Applications for the Management of Martie Mearns Diabetes Defining What is Learned: Challenges Anandasivakumar 30 295 in Continuous Learning and Ekambaram and Andreas Improvement Økland Exploring Knowledge Creation and Enis Elezi 31 303 Absorption in Higher Education Partnerships iv Paper Title Author(s) Guide Page No No The Impact of the Employer's Brand Pedro Manuel do Espírito 32 312 Image on Knowledge Sharing Santo, Vítor Hugo Santos Ferreira and Alzira Maria Ascensão Marques The Role of Employee Relations Mohamed Essa and Rami 33 321 Management in Improving Employee Abu Wadi Performance Designing a Tool to Assess Florian Fahrenbach, 33 328 Professional Competences: Alexander Kaiser, Florian Theoretical Foundations and Kragulj and Clemens Potential Applications Kerschbaum The Perspective of Human Resource Elisa Figueiredo, Leonor 34 336 Management Practices as Pais and Lisete Mónico Determinants of Knowledge Management Processes How to Measure Tacit Knowledge: Ilja Frissen, Max Evans 35 344 Lessons From 35 Years of and Anthony Wensley Psychological Research The Effects of Social Capital’s Rosangela Fritscher 36 352 Relational Dimension on Tacit and Santos and Mírian Oliveira Explicit Knowledge Sharing A Framework Integrating Technical, Josef Gammel, Gennadiy 37 361 Social and Managerial Aspects of Koltun, Johan Buchholz, Effective Knowledge Management Tobias Drewlani, Juliane Wissel, Christoph Hollauer, Katharina Kugler, Michael Zaggl and Birgit Vogel-Heuser Knowledge Management, Strategic Daniele Giampaoli, Selena 38 371 Decision-Making, Intuition and Aureli and Massimo Planning Effectiveness Ciambotti Knowledge Management, Daniele Giampaoli, 39 381 Intellectual Capital and Innovation Francesca Sgrò and Performance in Italian SMEs Massimo Ciambotti v Paper Title Author(s) Guide Page No No Generations X and Y in the Labour Veronika Gigalová and 40 390 Market in the Czech Republic Nikol Naňáková Knowledge Management and Radu Godina, Inês A. 41 398 Additive Manufacturing Technology: Ferreira, Inês Brás Pedro A Literature Review Espadinha-Cruz, Florinda Matos Management of Employee Marek Goliński and Marek 42 405 Competencies in Resource Miądowicz Management of an Enterprise Psychosocial Conditions for Tiago Gonçalves, Carla 43 415 Knowledge Sharing in Healthcare Curado and Andrea Balle Research Centers: A Qualitative Comparative Analysis Organizing Training in the Context of Natalia Goncharova 44 425 Changing the Russian Pension System Knowledge Management for Human Magdalena Graczyk- 45 434 Resources:Profile of a Generation Z Kucharska Employee Agile Mechanism as a Driver for Elizaveta Gromova 46 443 Generating Knowledge in Industry Does External