/staywyse1 @StayWYSE | #STAYWYSE www.conference.staywyse.org SPONSORSSPONSORS THANK YOU 2016 SPONSORS 2 GO TO CONTENTS ❱❱ partnersPartners THANK YOU 2016 PARTNERS 3 GO TO CONTENTS ❱❱ contentscontents 5 GO TO CONTENTS ❱❱ contents WELCOME 8 VENUE and FLOORPLAN 13 exhibitors 16 BUSINESS APPOINTMENTs 19 programme 22 Day 1 | thursday, 28 January 23 Day 2 | Friday, 29 January 26 DAY 3 | SATURDAY, 30 JANUARY Experience Amsterdam and Hostel Open Day 28 educational sessions 30 networking events 47 experience amsterdam 52 hostel open day 55 contacts 62 6 Innovative blend of shared hostel accommodations and private hotel rooms Dynamic Food & Beverage offerings including The Broken Shaker, 27 Restaurant, (Miami) and Café Integral (Chicago) Penthouse Suites (Chicago) and Bungalows (Miami) are available, perfect for groups that need extra gathering space MIAMI CHICAGO LOS ANGELES (2016) www.thefreehand.com www.sydellgroup.com WELCOMEWELCOME 8 GO TO CONTENTS ❱❱ welcome On behalf of WYSE Travel Confederation I am delighted to welcome you to the inaugural STAY WYSE Conference, the business conference for the hostel industry. This event takes place in the context of a time of great change and growth for the hostel industry. While cheap and basic lodging for youth and student travellers still exists, today’s hostels feature stylish design, personalised service and social atmospheres that attract loyal traveller followings on par with international hotel chains. As we will hear from expert speakers over the coming days, the dynamic hostel industry is establishing itself as one of tourisms fastest growing sectors of accommodation. We have therefore designed the STAY WYSE Conference programme to help keep you up-to-date on the latest trends so that we are all in the best position to capitalise on the hostel sector growth. 9 GO TO CONTENTS ❱❱ welcome With the STAY WYSE Hostel Business Conference, we hope to enable all types of youth travel accommodation providers, large and small, the cost effective opportunity to meet with buyers and suppliers from around the globe, to enable them to grow and develop their businesses further. Thank you to our speakers, sponsors, partners, delegates and the city of Amsterdam for coming together to make the STAY WYSE Conference possible. In particular I would like to thank our Platinum sponsors: GuestCentrix/CMS Hospitality for the Business Appointments, Clink Hostels for hosting the buyer accommodation and Freehand for sponsoring the buyer flights. David Chapman, Director General, WYSE Travel Confederation “I am excited to be part of the inaugural STAY WYSE Hostel Business Conference in my role as WYSE Chairman. The programme is full of informative education sessions and networking events, where we can hear and discuss the latest hostel Philip Houghton trends and benefit from sharing ideas, Safestay CEO & innovations and best practice. Thank WYSE Chairman you to all the sponsors, partners, speakers and delegates for your support and contribution”. 10 GO TO CONTENTS ❱❱ Come and see us at Booth 12 to find out more about the benefits of membership The voice of youth and student travel /wysetravelconfederation @WYSETC www.wysetc.org VENUEVENUE andand FLOORPLANFLOORPLAN 13 GO TO CONTENTS ❱❱ venue – VENUE NAME – Transformatorhuis, Westergasfabriek Klönneplein 2, 1014 DD Amsterdam ENTRANCE laatst gewijzigd op last update 01-06-2013 D WC J M C WC G 14 15 E L KLÖNNEPLE 18 J F KL Ö 16 10 11 H NNEPLE G 17 AA R I N III LE M I I HAARLEM ME 13 i N KIV CONFERENCEK i VENUE R GOSSCHALKLAAN WE GOSSC HALKLAAN II 12 G 21 22 11 A M 9 i H H E i R GOSSP AZZAC HALKLAAN ISTRNA A T WE GOSSC HALKLAAN L L 12 9 G 23 H VII 15 19 K i 6 19VI 20 10 i PAZZAN ISTRAA T P 8 D 13 5 14 4 16 17318 20 i ▲ i 7 7 E F 2 1 POL ONCEAU KAD E 6 V POVIILIONCEAU KAD E 3 2 B 8 i P i 7 C 5 4 1 POL ONCEAUKAD E POLO NCEAUKADE B A < Ring A10 Parkeergarage Westerpark Bus 21, 60 Tram 10 H AAR LEM MER WEG Nachtbus 348, Bus 60 Tram 10 Amsterdam Centrum > P Westerbrug Gashoudersbrug entrance close to conference venue Fabrieksbrug main entrance < < < Ring A10 HAARLEMM E R WEG Amsterdam Centrum > Parkeergarage Westerpark Bus 21 Tram 10 Night bus 348 Tram 10 P < < Ga je mee naar… Publiek Public 15 HouseHoldHardWare sho p P ark Voorzienin gen Facilities 1 Bakkerswinke l bakery-shop / restaurant 16 Mediacafé restauran t A Aanlegsteig er pick-up point canal boat ▲ Portiers loge Porter 2 North Sea Jazz Club club / restaurant 17 Dutchview Studio television studio B Boats4rent boat renta l WC WC Toilets 3 Pizza Pazzan i restaurant 18 Battalion gallery C Kanaal promenade Canal Promenade Informatiepun t Tourist information p oint 4 Toko MC restaurant / caf é 19 Het Ketelhuis cinema / café D Gashoudervijvers Gaso meter ponds i Informatieborden Information 5 MC Theater theatre 20 Kallenbach gallery E Beeldentuin Sculpture Garden P Parkeren P arking 6 Pacifi c Parc restaurant / ca fé F Kinderboerderij Children’s Farm Gratis Wifi Free W ifi Evenement locaties Event locations 7 Podium Mozaïek theatre studio G Korfbalveld K orfball Field European Heritage Award I Gashouder 8 Raïnaraï restaurant H Speeltuinen Playground ERIH sign II Leidinghuis 9 Proef restauran t J Manifestatieterrein Events Site III WesterLiefde 10 WestergasTerra s restaurant / ca fé K Marktplein Market Square IV Transformatorhuis conference venue 11 WesterUnie club L Spar telvijver Paddling Pond V Zuiveringshal West 12 IJscuypje ice cream parl or M Tennisba nenTennis Courts VI Westelijk Meterhuis 13 Espressofabriek coffee ba r VII Machinegebouw 14 Gallery 33 galler y VIII Openbare Verlichting 14 GO TO CONTENTS ❱❱ floorplan STAGE MARCOM DESK HOSTELLING 6 INTERNATIONAL ST CHRISTOPHER'S INN 5 7 HANS BRINKER CMS HOSPITALITY 4 8 CELTIC GROUP HOSTELS GENERATOR HOSTELS 3 9 CLINK HOSTELS ASSD HO(S)TEL SOFTWARE 2 10 FREEHAND COFFEE BREAKS SLEEPTITE.IE 1 & LUNCH 11 MEININGER HOTELS WYSE TRAVEL 12 CONFEDERATION REGISTRATION DESK Business Appointment tables Exhibitor booths 15 GO TO CONTENTS ❱❱ exhibitorsexhibitors 16 GO TO CONTENTS ❱❱ exhibitors Booth no. Exhibitor name 1 SLEEPTITE.IE 2 ASSD HO(S)TEL SOFTWARE 3 GENERATOR HOSTELS | MEMBER 4 CMS HOSPITALITY | MEMBER 5 ST CHRISTOPHER’S INN | MEMBER 6 HOSTELLING INTERNATIONAL | MEMBER 7 HANS BRINKER | MEMBER 8 CELTIC GROUP HOSTELS | MEMBER 9 CLINK HOSTELS | MEMBER 10 FREEHAND | MEMBER 11 MEININGER HOTELS | MEMBER 12 WYSE TRAVEL CONFEDERATION 17 GO TO CONTENTS ❱❱ BUSINESSBUSINESS APPOINTMENTsAPPOINTMENTs 19 GO TO CONTENTS ❱❱ BUSINESS APPOINTMENTs Business appointment management The business appointments are a very valuable part of the conference in terms of networking and business development. Here are some tips to keep you on track in managing your schedule in Marcom and saving important information before and after the event. – BEFORE THE CONFERENCE – By now your business appointment slots should be full, and you will have received an email from Marcom with a handy link to download/print your schedule. In case you have not seen the email, here are the instructions: Remember to print/download your schedule before you travel following these instructions: 1. Click the [Export – Print My Schedule] link above your schedule, on the right 2. If you do this before appointment scheduling closes, you may receive a warning that your schedule is not yet finalised. If so, check the box and click ‘Next’ 3. Select either one of the options listed below ‘Export each appointment on one page (Meeting Report) 4. Click ‘Submit’ 5. Depending on your web browser and your system, the document may open directly or you may be invited to save/download the file. 20 GO TO CONTENTS ❱❱ BUSINESS APPOINTMENTs – AFTER THE CONFERENCE – On Monday 29 February, 18:00 CET, access to your Marcom account will close. If at any time before this date, you want to export the contact information of all trading delegates, and have been given access/permission, please use the following instructions: 1. To access your account, visit: www.stay-wyse.eschedulepro.com 2. Click on ‘Trading Organisations’ 3. Click ‘Export Results’ and select ‘ALL’ 4. Choose either PDF or Excel option 5. Export and save the file 21 GO TO CONTENTS ❱❱ PROGRAMMEPROGRAMME 22 GO TO CONTENTS ❱❱ PROGRAMME DAY 1 | Thursday, 28 January 2016 11:00 to 13:00 Optional city walking tour – courtesy of SANDEMANs NEW Europe Please remember to have a good lunch before you make your own way to the venue – transportation is not provided. 13:30 Registration opens at Transformatorhuis, Westergasfabriek – sponsored by Sleeptite 14:00 to 14:30 Welcome and opening session: Beyond the Bed: A STAY WYSE research update Speakers: Phillip Houghton, Safestay David Chapman, WYSE Travel Confederation 14:30 to 14:45 Session: The bottom line: Why data is critical to the success of hostels Speaker: Harry Douglass, HVS DAY 1 CONTINUES 23 GO TO CONTENTS ❱❱ PROGRAMME DAY 1 | Thursday, 28 January 2016 14:50 to 15:30 Session: Hostels in 2016 – 2017: Where is the industry headed? Moderator: Phillip Houghton, Safestay Panellists: • Blake Danner, Chief Operating Officer, Freehand • Russell Hedge, CEO, Hostelling International USA • Fredrik Korallus, CEO, Generator • Catherin Quirin, Deputy Manager, Backpackers Villa Sonnenhof 15:30 to 16:00 Coffee Break – sponsored by Hans Brinker 16:00 to 16:45 Session: Leveraging reviews to generate direct bookings Speaker: David Rafferty, Revinate DAY 1 CONTINUES 24 GO TO CONTENTS ❱❱ PROGRAMME DAY 1 | Thursday, 28 January 2016 16:45 to 17:15 Session: Nearables, wearables and smart cities: What will the Internet of Things (IoT) mean for travel, hospitality and destinations? Speaker: Jonathan Carter, Glimworm 17:15 to 17:30 Our volunteers will direct you from the Conference venue to the boats – a 5 minute walk within the Westergasfabriek area.