Customer Based Ridesharing and Transit Interconnectivity Study F IR RT SUBSIDIZED S O FARE RIDE HAIL FLEX T P PAYMENT SERVICE A P N U GUARANTEED WAREHOUSE D S RIDE HOME TRIPPER L R A E S D T I WEST VALLEY INCENTIVES R FEEDERS M I L E SAFETY BIKE SHARE MULTIMODAL BIKE/PED INFRASTRUCTURE ETCs I N S T TECHNOLOGY REAL-TIME I INTEROPERABILITY T INFO U T I MULTIMODAL MULTIMODAL O FACILITATOR PORTALS N TRANSIT N A WAYFINDING L APPS IO AT RM INFO JuneÊ2018 Customer-Focused, Technology-Enabled Multi-Modalism VOLUME 1: EXISTING CONDITIONS With: DemandTrans Solutions • Transit Marketing Alta Planning + Design • Mobility Planners MK Consulting • Dan Boyle & Assoc. • Trillium SAN BERNARDINO VALLEY CUSTOMER-BASED RIDESHARING AND TRANSIT INTERCONNECTIVITY STUDY Existing Conditions Report Customer-Based Ridesharing and Transit Interconnectivity Study: Existing Conditions Report TABLE OF CONTENTS 1. INTRODUCTION ................................................................................................................ 1 2. DESCRIPTION OF SAN BERNARDINO VALLEY ..................................................................... 5 2.1 DEMOGRAPHIC CHARACTERISTICS ...............................................................................................................5 2.2 MAJOR EMPLOYMENT CENTERS ..................................................................................................................9 2.3 HOUSEHOLD AND EMPLOYMENT PROJECTIONS ........................................................................................... 12 3. TRAVEL PATTERNS IN THE SAN BERNARDINO VALLEY ..................................................... 16 3.1 WORK TRIP ORIGIN AND DESTINATION — AMERICAN COMMUNITY SURVEY ................................................... 16 3.2 WORK TRIP ORIGIN AND DESTINATION — AQMD SURVEY DATA ................................................................. 19 3.3 OMNITRANS PASSENGER TRAVEL PATTERNS .............................................................................................. 22 3.4 METROLINK PASSENGER TRAVEL PATTERNS ............................................................................................... 24 3.5 TRAVEL TO MAJOR DESTINATIONS ............................................................................................................ 25 4. AVAILABLE TRAVEL MODES ............................................................................................ 28 4.1 OMNITRANS BUS SERVICE IN SAN BERNARDINO VALLEY ............................................................................... 28 4.2 OMNITRANS TRANSIT INFRASTRUCTURE — TRANSIT CENTERS ............................................................................. 51 4.3 MAJOR TRANSFER POINTS — INTER-AGENCY CONNECTIONS AND LOCATIONS ....................................................... 55 4.4 OTHER TRANSIT SERVICES ............................................................................................................................. 58 4.4 METROLINK .......................................................................................................................................... 60 4.5 BICYCLE/PEDESTRIAN FACILITIES .............................................................................................................. 72 4.6 PARK-AND-RIDE FACILITIES ........................................................................................................................... 85 4.7 HOV LANES .......................................................................................................................................... 88 4.8 RIDESHARING AND VANPOOLING ACTIVITIES IN SAN BERNARDINO COUNTY..................................................... 91 4.9 TRANSPORTATION NETWORK COMPANIES, TAXIS AND INFORMATION TOOLS ................................................ 103 5. DESCRIPTION OF FUTURE TRANSPORTATION FACILITIES ............................................... 114 6. FUNDING FOR CUSTOMER-BASED TRANSIT AND TRANSPORTATION IMPROVEMENTS .. 117 6.1 FUNDING ................................................................................................................................................. 117 6.2 RECENT DISCRETIONARY INVESTMENTS ......................................................................................................... 119 7. IN SUMMARY ............................................................................................................... 120 7.1 THEMES DRAWN FROM EXISTING CONDITIONS ............................................................................................... 120 i SAN BERNARDINO VALLEY CUSTOMER-BASED RIDESHARING AND TRANSIT INTERCONNECTIVITY STUDY Existing Conditions Report 7.2 CONSIDERING THE CUSTOMER ORIENTATION ................................................................................................. 123 8. APPENDICES ................................................................................................................. 125 APPENDIX A, SUMMARY OF KEY DOCUMENTS ...................................................................................................... 125 APPENDIX B, PEDESTRIAN AND BICYCLIST ACCIDENT DATA BY MAJOR TRANSIT-RELATED LOCATIONS, 2013-2015 ......... 138 APPENDIX C, AVAILABLE NON-WORK TRIP TRAVEL PATTERNS ................................................................................ 139 LIST OF FIGURES Figure 1, Study Area .............................................................................................................................................3 Figure 2, Job Density in the San Bernardino Valley .......................................................................................... 10 Figure 3, Projected Employment and Household Growth: West Valley ........................................................... 14 Figure 4, Projected Employment and Household Growth: East Valley ............................................................ 15 Figure 5, ACS Commute Travel Patterns Within the San Bernardino Valley .................................................... 17 Figure 6, ACS Commute Travel Patterns from Outside the San Bernardino Valley .......................................... 18 Figure 7, IE Commuters/AQMD: 2015 – 2016 Origin and Destination Pairs ................................................... 20 Figure 8, IE Commuters/AQMD: 2015 – 2016 Origin and Destination Pairs ................................................... 21 Figure 9, Omnitrans 2017 Origin and Destination Patterns.............................................................................. 23 Figure 10, Ontario Airport Area Work Trips by Zone of Residence .................................................................. 26 Figure 11, San Bernardino (Rialto Avenue) Work Trips by Zone of Residence ................................................. 27 Figure 12, Transit Agency Trips Per Capita ....................................................................................................... 29 Figure 13, Omnitrans Family of Services ........................................................................................................... 31 Figure 14, Omnitrans ADA Complementary Paratransit Services ..................................................................... 32 Figure 15, Omnitrans Family of Service ............................................................................................................ 35 Figure 16, sbX Green Line Route and Stations .................................................................................................. 37 Figure 17, sbX Weekday Boardings and Alightings ........................................................................................... 39 Figure 18, Route 1 Weekday Boardings ............................................................................................................ 41 Figure 19, Route 3 Counter-clockwise Loop ..................................................................................................... 43 Figure 20, Omnitrans Route 4 Clockwise Loop ................................................................................................. 44 Figure 21, Route 14 Weekday Boardings .......................................................................................................... 46 Figure 22, Route 61 Weekday Boardings .......................................................................................................... 48 Figure 23, Route 66 Weekday Boardings .......................................................................................................... 50 Figure 24, Route 66 Weekday Boardings .......................................................................................................... 60 Figure 25, Metrolink Average Weekday Boardings .......................................................................................... 61 Figure 26, Omnitrans-Metrolink Transfers ....................................................................................................... 71 Figure 27, San Bernardino Valley Planned and Existing Bike Paths .................................................................. 74 Figure 28, West Valley Bicycle Paths ................................................................................................................ 75 Figure 29, East Valley Bicycle Paths .................................................................................................................. 76 Figure 30, San Bernardino Valley Nodes of Interconnectivity .........................................................................