covers_308223.qxd 30/6/15 14:37 Page 3 Accessible Leicester Guide City Centre Guide and Information for Disabled People 2015/16 Edition www.visitleicester.info covers _ 308223 . qxd 30/6/15 14:37 Page 4 JOHN LEWIS CINEMA DE LUX 110 shops, over 30 restaurants DEBENHAMS and cafés, seasonal fashion shows, student events and a 12-screen Cinema de Lux. No two visits are the same. CARLUCCIO’S APPLE CHIMICHANGA REISS PATISSERIE VALERIE HUGO BOSS ed_308223.qxd 30/6/15 14:39 Page 1 Disabled Children’s Service DCS provides advice, information and support to disabled children, young people and their families Support & Services • Social Work • Occupational Therapy • Short Breaks and Activities • Direct Payments • Assistive Technology • Training Taking Part • Big Mouth Forum • Little Mouth Forum • Parent Carer Forum Preparing for Adulthood • Independent Living • Education and Work • Friends and Relationships • Planning for Good Health Information • News & Events • Registration & Carer’s Pass For more information contact: Telephone: 0116 454 4710 | Text: 07890 320 322 Email: [email protected] |Website: dcs.leicester.gov.uk 3034859 1 ed_308223.qxd 30/6/15 14:39 Page 2 I had the opportunity to volunteer in various “ departments within Action Deafness which developed my skills and gave me confidence to secure a permanent position in the health profession. independence, equality & opportunity Farhnaz Abubaker, BSL student, volunteer and service user” COMMUNICATION • Qualified and experienced BSL (British Sign Language) interpreters, lipspeakers and deaf relay interpreters as well as Red Dot Connect, our easily accessible online interpreting service. COMMUNITY • Trained and experienced (enhanced DBS cleared) support workers providing 1:1 PA support, outreach, and a drop-in service. PA’s can be funded via direct payments, personal budgets, or private funding. CULTURAL • Innovative projects supporting people from the BME (Black, Minority and Ethnic) communities with a hearing loss including social support groups, free hearing checks, full hearing tests and local hearing aid repair clinics. BOOKS, TECH AND KNOWLEDGE • Wide range of deafness-related resources including Signature products available to be purchased online • Assessment for/provision of domestic equipment for people with a hearing loss • Interactive and fun Deaf Awareness Training and Signature's accredited BSL Levels 1, 2 and 3. Check out our website for more information. Action Deafness The Peepul Centre, Orchardson Avenue, Leicester LE4 6DP 0844 593 8440 • 0844 593 8441 • Minicom:0844 593 8442 • SMS:0794 963 2644 [email protected] • www.actiondeafness.org.uk Action Deafness Books www.actiondeafnessbooks.org.uk • [email protected] Action Deafness Communications & Red Dot Connect 0844 593 8443 • Minicom:0844 593 8445 SMS/Emergency: 0794 771 4040 • www.adcommunications.org.uk • [email protected] ed_308223.qxd 30/6/15 14:39 Page 3 Leicestershire Centre for Integrated Living LCiL is an organisation established by disabled people, for disabled people. LCiL runs a range of services which support the core aims of the charity to LCiL empower disabled people to live independent lives. Empowering Disabled People Services are designed to provide a 'one-stop shop' for disabled people and organisations, recognising the need to progress their approach to disability and equality issues. Our services 9 Information, advice, guidance and legal surgeries 9 Membership 9 A safe haven to report hate crimes 9 Payroll services 9 Access audits 9 Training 9 Accessible meeting spaces and room hire 9 Counselling 9 Research and consultancy 9 The Equality Standard 9 Resources, publications and events that keep you up to date Removing barriers for disabled people benefits everyone. Tel 0116 2225005 Text 07910 864594 email [email protected] Fax 0116 2225008 : www.lcil.org.uk Westend Centre Andrews Street Leicester LE3 5PA 3034852 3034990 3 ed_308223.qxd 30/6/15 14:39 Page 4 Contacting the Police made easier for you There are lots of ways for you to get in touch with Leicestershire Police – online, by text message, or through social media. If you have a question about policing or the law you may be able to find the answer on Ask the Police. Our frequently asked questions section provides answers to questions on a range of topics which are regularly asked of police forces up and down the country. 101 999 101 is the non-emergency In an emergency - for example when http:// contact number for life is in danger or a crime is being www. police within your area. committed - dial 999. You can call 101 to report Leicestershire Police Website a crime that has already Text Message There’s lots of information about happened and any other 07624 818 901 is the number to text for people policing and crime prevention on our incidents or concerns who are deaf, deafened, hard of hearing or website. If you have difficulty reading that do not require an speech impaired. This is the number to use for any of it you can click ‘Listen to this emergency response. non-urgent matters. page’ (located in the top right hand This is also the number to corner) to hear it read aloud. call it to speak to your To use the emergency 999 text service you will local Neighbourhood need to register beforehand. Text ‘register’ to Website: www.leics.police.uk Policing Team or to make 999 and follow the instructions. For more a general enquiry. information visit www.emergencysms.org.uk. Facebook: facebook.com/leicspolice Twitter: @leicspolice PLOD We have a group of police officers and police staff, from across the force, Rate your Local Police who are trained in deaf awareness and can communicate using British Sign We are committed to Language at different levels. For more information please visit providing the best service www.leics.police.uk/deafzone. we can to our communities and encourage you to rate the service you Email: [email protected] have received through Rate Your Local Facebook: facebook.com/leicspolicePLOD Police. Website: www.leics.police.uk/ Twitter: @leicsPLOD rateyourlocalpolice ed_308223.qxd 30/6/15 14:39 Page 5 THE New Life Begins at careBENCHMARK IN South Lodge... South Lodge's wonderful position in a beautiful residential area means our community is within easy reach of the shops, churches, the city centre and local sports venues. Combine that with the exceptional care standards, welcoming environment and dignity and privacy of your own front door, and you’ll see why we’re different. Contact us today to find out more. 307 London Road, Stoneygate Leicester LE2 3ND Email: [email protected] Telephone: 0116 2179 735 www.signature-care-homes.co.uk ed_308223.qxd 30/6/15 14:39 Page 6 3035069 6 ed_308223.qxd 30/6/15 14:39 Page 7 Accessible Leicester Guide City Centre Guide and Information for Disabled People Published by: Burrows Communications Limited Cantium House, 2nd Floor, North West Suite, Railway Approach, Wallington, Surrey SM6 0DZ Tel: 020 8773 3000 Email: [email protected] Web: www.burrows.co.uk Please note: This publication is wholly or partially funded by the advertisers herein and the publisher. It is provided at no charge to the council. Our Advertisers: We gratefully acknowledge the support of all the firms whose advertisements appear in these pages. Without their help we would not be able to produce this guide. As a reciprocal gesture we have pleasure in drawing the attention of our readers to their announcements, but wish to make it clear that Leicester City Council can accept no responsibility for their products or services advertised. 7 ed_308223.qxd 30/6/15 14:39 Page 8 Great, Accessible Pubs. We’ll drink to that! FindFi d your nearestt accessibleibl pubb www.everards.co.uk/our-pubsd @EverardsTiger facebook.com/everards 3035634 Recycle your DoDo youyou knowknow a relativerelative oorr publications. friendfriend tthathat maymay needneed a Meals-on-WheelsMeals-on-Wheels service?service? It’s good news for everyone. Recycle your publication and in seven days it could be a newspaper. Call ICare Community Meals on community meals 01858 469902 www.icarecuisine.co.uk • www.icaregroup.co.uk www.recyclenow.com 3035141 8 ed_308223.qxd 30/6/15 14:39 Page 9 Contents Foreword and introduction . .11 • Food (including health foods and supermarkets) Useful contacts (city-wide) . .13 . .41 • Gifts (including specialist sweet shops) . .42 City centre information . .18 • Health and beauty . .42 Connecting Leicester improvements . .20 • Household, furniture and DIY . .44 City centre maps . .22 • Hotels . .44 City centre shops, services and • Jewellers . .45 other facilities . .29 • Libraries and education . .46 • Multi-purpose venues . .46 Key to symbols . .31 • Museums and art galleries . .47 Directory . .32 • Music, games and toys . .48 • Advice, information and assistance . .32 • Places of worship . .48 • Books, stationers and artist materials . .34 • Post offices . .50 • Cafés, restaurants and takeaways . .34 • Pubs, clubs and bars . .50 • Charity shops . .36 • Shoe shops . .51 • Clothing . .36 • Shopmobility . .51 • Department stores . .38 • Shopping centres, markets and arcades . .52 • Electrical, phones and cameras . .38 • Sports and leisure . .52 • Employment and recruitment . .38 • Transport . .52 • Estate agents . .39 • Travel agents . .53 • Financial (including banks and building • Theatres and cinemas . .54 societies) . .40 Your feedback . .55 Cover image (right) and image above © Leicester City Council 9 ed_308223.qxd 30/6/15 14:39 Page