Managed Long Term Care Plan de Cuidados Administrados a Largo Plazo План регулируемого долгосрочного обслуживания 管理式長期護理護士服務 Provider Directory (Directorio de Proveedores)(醫療服務網絡目錄) (Список компаний предоставляющих услуги) Service Areas (Áreas de servicio) (服務區域)(Зона обслуживания): Bronx, Erie, Kings, Nassau, New York, Niagara, Queens, Richmond, Rockland, Suffolk and Westchester This directory is current as of 02/2017. Este directorio está vigente desde el 02/2017. 本名錄最後更新日期為2017年2月。 Каталог действителен с Февраля 2017 года. CPHL_ML007 02112017 NOTICE OF NONDISCRIMINATION Centers Plan for Healthy Living, LLC complies with Federal civil rights laws. Centers Plan for Healthy Living, LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Centers Plan for Healthy Living, LLC provides: Free aids and services to people with disabilities to communicate effectively with us, such as: o Qualified sign language interpreters o Written information in other formats (large print, audio, accessible electronic formats, other formats) Free language services to people whose primary language is not English, such as: o Qualified interpreters o Information written in other languages If you need these services, call Centers Plan for Healthy Living, LLC at 1-844-274-5227. For TTY/TDD services, call 1-800-421-1220 or 711. If you believe that Centers Plan for Healthy Living, LLC has not given you these services or treated you differently because of race, color, national origin, age, disability, or sex, you can file a grievance with Centers Plan for Healthy Living, LLC: By Mail: Centers Plan for Healthy Living, LLC Attn: G&A Department 75 Vanderbilt Avenue Staten Island, NY 10304- 2604 By Phone: 1-844-274-5227 (TTY users call 1-800-421-1220) By Fax: 1-347-505-7089 By Email: [email protected] CPHL_MK009 You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by: Web: Office of Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf Mail: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. Phone: 1-800-368-1019 (TTY/TDD 1-800-537-7697) LANGUAGE ASSISTANCE LANGUAGE ASSISTANCE English ATTENTION: Language assistance services, free of charge, are available to you. Call 1-844-274-5227 (TTY: 1-800-421-1220). ASISTENCIA LINGÜÍSTICA Spanish ATENCIÓN: servicios de asistencia lingüística gratuitos a su disposición. Llame al 1-844-274-5227 (TTY: 1-800-421-1220). 語言援助 Chinese 注意：您可以免費獲得語言援助服務。請致電 1-844-274-5227（TTY：1- 800-421-1220）。 Arabic المساعدة اللغوية ملحوظة: فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 5227-274-844-1 )رقم هاتف الصم والبكم: 1-800-421-1220(. 언어 지원 Korean 주의: 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-844-274-5227 (TTY: 1-800-421-1220)번으로 전화하십시오. ЯЗЫКОВАЯ ПОМОЩЬ Russian ВНИМАНИЕ: Вам доступны бесплатные услуги перевода. Позвоните 1-844-274-5227 (телетайп: 1-800-421-1220). ASSISTENZA LINGUISTICA Italian ATTENZIONE: Sono disponibili per lei servizi di assistenza linguistica gratuiti. Chiamare il numero 1-844-274-5227 (TTY: 1-800-421-1220). AIDE LINGUISTIQUE French ATTENTION : Des services d’aide linguistique proposés gratuitement sont disponibles. Appelez le 1-844-274-5227 (TTY : 1-800-421-1220). SÈVIS ASISTANS LANG French ATANSYON: Wap jwenn sèvis asistans lang gratis, disponib pou ou. Rele Creole 1-844-274-5227 (TTY: 1-800-421-1220). Yiddish שפראך הילף אויפמערקזאם: עס זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט אן: TTY: 1-800-421-1220) 1-844-274-5227) POMOC JĘZYKOWA Polish UWAGA: Możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-844-274-5227 (TTY: 1-800-421-1220). TULONG SA WIKA Tagalog ATENSIYON: Mapapakinabangan mo ang mga serbisyo ng tulong sa wika, nang walang bayad. Tumawag sa 1-844-274-5227 (TTY: 1-800- 421-1220). ভাষা সহায়তা Bengali খরচায় ভাষা সহায়তা পনরষষবা আপনার জনয উপলব্ধ আষে। ফ ান ক쇁ন 1-ﶃলক্ষ্য ক쇁ন: নন 844-274-5227 (TTY: 1-800-421-1220)। NDIHME GJUHESORE Albanian KUJDES: Shërbimet e asistencës gjuhësore, pa pagesë, janë në dispozicion për ju. Telefononi në 1-844-274-5227 (TTY: 1-800-421-1220). ΓΛΩΣΣΙΚΗ ΥΠΟΣΤΗΡΙΞΗ Greek ΠΡΟΣΟΧΗ: Στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες σας παρέχονται δωρεάν. Καλέστε 1-844-274- 5227 (TTY: 1-800-421-1220). Urdu لسانی معاونت توجہ فرمائيں: لسانی معاونت کی خدمات آپ کو ُمفت دستياب ہيں۔ 1-844-274-5227 (TTY: 1-800-421-1220) پر کال کريں۔ Centers Plan for Healthy Living LLC Managed Long-Term Care Plan Provider Directory This directory provides a list of the community providers for the Medicaid Managed Long-Term Care Plan of Centers Plan for Healthy Living LLC (CPHL). The CPHL MLTC network is comprised of hundreds of qualified professionals and long term care services throughout downstate and upstate counties of New York State, which are: Bronx, Kings, Erie, Nassau, New York, Niagara, Richmond, Rockland, Queens, Suffolk and Westchester All of our providers have met strict licensure requirements before they became a provider in the Medicaid Managed Long-Term Care Plan of Centers Plan for Healthy Living LLC (CPHL). This directory contains a listing of the network community providers for Centers Plan For Healthy Living’s (CPHL’s) Medicaid Managed Long-Term Care Plan members. Our provider network is comprised of hundreds of highly-qualified healthcare professionals and long-term care services agencies in the following counties of New York State: Bronx, Kings, Erie, Nassau, New York, Niagara, Richmond, Rockland, Queens, Suffolk and Westchester. How Do I Find a Provider in the Directory? The providers in our directory have been organized by county and specialty. A few services that may be delivered in your home, such as home-delivered meals or personal care services will be listed according to appropriate specialty. Centers Plan For Healthy Living MLTC has a directory that is organized according to appropriate county and provider specialty; our directory also indicates which providers offers wheelchair-accessible facilities. Please look for these symbols throughout our directory. The following symbols are used throughout this directory: Accepting Existing Patients Only Handicap Accessible In Home Services Hearing Impaired Accessible Vision Impaired Accessible Do I Need to Use Plan Providers? CPHL uses a network of community providers to deliver many of the services that you need; please talk with CPHL about the type of services included in your plan of care. With a few exceptions, you must receive all services that are covered by CPHL from one of our contracted network providers. However, CPHL members do not need to use one of our contracted providers in the following situations: You do not need to use a contracted network provider in the case of an emergency. If you need a service that is covered by CPHL, but there is no specific provider to attend to your medical needs, CPHL will find a provider for you. If you have any questions about the information in this provider directory, please call our Member Services or speak with our Care Management Department: Centers Plan For Healthy Living LLC Managed Long Term Care Plan Member Services Tel: 1-855-270-1600 TTY: 1-800-421-1220 7 days a week, 8AM-8PM E-mail: [email protected] Centers Plan for Healthy Living Table of Contents Table of Contents BRONX COUNTY......................................................................................................... 1 ADULT DAY HEALTH CARE................................................................................. 1 AUDIOLOGY........................................................................................................... 1 CERTIFIED HOME HEALTH AGENCY.................................................................. 2 CONSUMER DIRECTED PERSONAL ASSISTANCE PROGRAM........................ 3 DENTAL SERVICES............................................................................................... 5 DURABLE MEDICAL EQUIPMENT........................................................................ 29 ENVIRONMENTAL SERVICES.............................................................................. 32 HOME DELIVERED MEALS................................................................................... 33 HOME INFUSION.................................................................................................... 33 LICENSED HOME CARE AGENCY....................................................................... 33 NUTRITIONIST........................................................................................................ 39 OCCUPATIONAL THERAPY.................................................................................. 39 PERS....................................................................................................................... 39 PHYSICAL THERAPY............................................................................................ 39 PODIATRY.............................................................................................................. 43 PRIVATE DUTY NURSING..................................................................................... 45 PROSTHETICS & ORTHOTICS.............................................................................. 46 RESPIRATORY THERAPY..................................................................................... 46 SKILLED