Index Note to the reader: Throughout this index boldfaced page numbers indicate primary discussions of a topic. Italicized page numbers indicate illustrations. Android Market, 442 A antiglare filters, 91 antimalware programs, 481–482, 545, 547 /? switch, 336 mobile device, 505, 559 Absolute Software, 14 updating, 402 accelerometers, 442 antispyware programs, 296 acceptable use policies (AUPs), 488 antistatic bags, 568 access control lists (ACLs), 487, 491 antistatic wrist strap, 568–569 access list, 478 antivirus programs, 296, 481–482, access points (APs), 175 544–545 placement of, 513–514 Linux and OS X, 418–419 power-level controls, 514 mobile device, 505 account management, 500–501 updating, 402 ACLs. See access control lists APIPA. See Automatic Private IP Addressing acronyms, 585 App history tab, Task Manager, 346 Action Center, 296, 305, 306 app scanners, 559–560 Active Directory, 262, 496 App Store, 442 Active Directory Domain Services Tools, 262 Apple, 216, 233, 416, 442 active heat sink, 63 Apple Configurator, 561 active listening, 586 Apple Pay, 444 Activity Monitor, 524 application development kits (ADKs), 444 Add/Remove Programs. See Programs and Features Applications tab, Task Manager, 345 control panel APs. See access points address bus, 17 APT. See Advanced Packaging Tool ADKs. See application development kits apt-get, 432 administrative drives, 386–387 armored virus, 469 administrative privileges, 337 ASR. See Automated System Recovery administrative shares, 385–387, 495 AT attachment (ATA), 53–54 Administrator account, 489, 496–497 AT power connections, 29 Adobe PostScript, 278 ATA. See AT attachment Advanced Encryption Standard (AES), 164 ATA Packet Interface (ATAPI), 53 Advanced Micro Devices (AMD), 60 Athlon, 80 Advanced Packaging Tool (APT), 432 sockets, 24 Advanced Security, 340 attitude, 586 Advanced Technology Extended. See ATX ATX (Advanced Technology Extended), 19 Aero, 294 power connections, 28–29, 76, 77 AES. See Advanced Encryption Standard power requirements, 78 AGP interface, 17, 22, 38 audio cards, 80 AIK. See Windows Automated Installation Kit audio connections, 70 air filter masks, 573 COPYRIGHTEDaudio MATERIAL plugs or jacks, 31 air filters, 578 audio/video-editing workstation, 80–81 airborne particle protection, 578 AUPs. See acceptable use policies airplane mode, 207, 446 authentication servers, 440 AMD. See Advanced Micro Devices authenticator applications, 506 AMD Athlon 64, 24, 80 autoconfigured addresses, 154 AMD CPU sockets, 24 Autodesk AutoCAD, 80 AMD Opteron processor, 80 Automated System Recovery (ASR), 539 AMI BIOS, 15 Automatic Private IP Addressing (APIPA), 155, 251, analog vs. digital transmission, 73 394, 395 Android, 442 AutoRun, disabling, 501–502 e-mail setup, 448–453 bindex_.indd 11/09/2015 Page 609 610 backlighting – CD-ROM Boot Camp, 427, 428 B boot configuration data (BCD), 529 boot sequence, 11 backlighting, 88 incorrect device, 229–230 back-side bus (BSB), 17 booting back-side cache, 61 continuous reboots, 230 Backup utility, 403–404 failures, 239, 524 backups incorrect device, 229–230 Linux, 415, 419 to safe mode, 528 mobile devices, 560–561 boot.ini file, 529 OS X, 415, 419, 420 bootloaders, missing, 531 remote, 504–505 BOOTP. See Bootstrap Protocol types, 398–399 BOOTREC utility, 327 Windows, 398–400 bootrec.exe, 243 barcode readers, 102 Bootstrap Protocol (BOOTP), 156 baseband signaling, 145 botnets, 475–476 Basic Input/Output System (BIOS) bridges, 175 component information, 9–11 bring your own device (BYOD), 508 configurations, 11–14 broadband signaling, 145 flashing, 8–9 brownouts, 576 IDE configuration and setup, 55–56 browser redirection, 542 monitoring, 15–17 brute forcing, 476 network cards, 397 BSB. See back-side bus passwords, 14, 500 BSOD (Blue Screen of Death), 232–233, 240–241, Plug and Play support, 55 523–524 security features, 14 bubble jets, 123 time and settings resets, 229 build-in diagnostics, 15 troubleshooting, 229, 534 burn-in, 249 virtualization support, 13 bus speed, 17, 31 basic partitions, 321 BYOD. See bring your own device batteries, 197 disposal, 570 mobile devices, 220, 265–266, 552 swollen, 273–274 battery backup, 576 C BCD. See boot configuration data cable locks, 208, 479, 517 BD Live, 45 cable management, 573 BD-J, 45 cable modems, 170 BD-R, 45, 46 cable stripper, 179 BD-RE, 45, 46 cable testers, 180, 256 beep code, 15 cache, 61 best practice violations, 476 cache on a stick (COAST), 61 biometric authentication, 505–506 CAD. See computer-aided design biometric devices, 103 CAM. See computer-aided manufacturing security, 480 camcorders, 105 BIOS. See Basic Input/Output System CAT3, 149, 150 BitLocker, 14, 295, 497 CAT5, 149, 150 BitLocker To Go, 497 CAT5e, 149, 150 BlackBerry, 271 CAT6, 149, 150 blackouts, 576 CAT6e, 149, 150 Blue Screen of Death. See BSOD CAT7, 149, 150 Bluetooth, 72, 218, 446–447 cathode ray tubes (CRTs), 87 function keys controlling, 204 disposal, 570–571 mobile device troubleshooting, 268 CCMP. See Counter Mode with Cipher Block Chaining no connectivity, 550 Message Authentication Code Protocol printer connection, 110 cd command, 429 unintended pairing, 558 CD command, 328 USB dongles, 192 CDFS. See CD-ROM File System Blu-ray, 45–46 CDMA. See Code Division Multiple Access BNC connector, 94, 95, 143, 144 CD-ROM, 45 bindex_.indd 11/09/2015 Page 610 CD-ROM File System (CDFS) – CP/M 611 CD-ROM File System (CDFS), 323 Compatibility Mode, 295, 314 CD-RW, 46 component handling and storage, 568–570 cell tower analyzer, 560 component selection, 79–86 cellular networks, 171–172, 203, 445–446 Component Services, 340 CERT/CC Current Activity, 472 component video cables, 96 certificates of destruction, 511 composite video cables, 96 CF. See Compact Flash compressed air, 282–283, 579 CFS. See Cryptographic File System Computer Management Console, 338 chain of custody, 583 computer-aided design (CAD), 79–80 charge corona wire, 116, 119, 279 computer-aided manufacturing (CAM), 79–80 Charms bar, 206, 304 confidence, 586 Check Disk, 405 confidentiality, 590–591 chipsets, 27–28 connection interfaces CHKDSK, 242, 333, 400 characteristics, 72–74 chmod command, 430 physical connections, 64–71 chown command, 431 wireless connections, 72 CIDR. See Classless Interdomain Routing connectivity CIFS. See Common Internet File System intermittent, 252–253 clarifying customer statements, 589 limited, 251–252 classful subnetting, 157 local only, 252 Classless Interdomain Routing (CIDR), 157 malware problems, 542 click of death, 238–239 none, 250–251 client, 172 printer, 278 client-server networks, 384 connectors and cables, 92–101. See also specific client-side DHCP, 156–157 connectors and cables client-side DNS settings, 156 adaptors and converters, 98–101 client-side virtualization, 433–435 devices, 96–98 clock multiplier, 13 displays, 92–96 clock settings, 17 network clock speed, 12–13 comparison, 147–152 cloud computing, 435–437 types, 140–147 synchronization using, 459 constant refresh, 32 cloud printing, 111 content filtering, 516 cmkdir command, 430–431 Control Panel utilities, 363–382 CMOS battery, 28 Device Manager, 381, 382 CMOS chips, 568 Devices and Printers, 378, 379 CMOS Setup, 9, 10 Display, 369–370 COAST. See cache on a stick Folder Options, 370–373 coaxial cables, 96, 143–146, 147, 148, 150 HomeGroup, 378 speed and transmission limitations, 151 Internet Options, 363–368 splitters and signal quality, 151, 152 Network and Sharing Center, 381, 382 types, 151 Power Options, 376–377 Code Division Multiple Access (CDMA), 172 Programs and Features, 377, 378 color depth, 369–370 Sound, 380 color patterns, 247 System, 373–375 command prompts, 538 Troubleshooting, 380, 381 command-line tools, 325–338 User Accounts, 370 networking troubleshooting, 258–264 Windows Firewall, 376 commands. See also specific commands cooling help for, 336 CPUs, 62–64 privileges, 337 fanless/passive, 63–64 commercial software, 583 high-end, 82 Common Internet File System (CIFS), 323 liquid-based, 63 common ports, 159–160 COPY command, 329–330 communication, 585–591 corona wires, 116, 118, 119, 120, 279 community clouds, 436–437 Counter Mode with Cipher Block Chaining Message Compact Flash (CF), 49, 50 Authentication Code Protocol (CCMP), 164 compact form factor, 83, 84 cp command, 430 companion virus, 469–470 cpio, 419 compatibility errors, 527 CP/M, 325 bindex_.indd 11/09/2015 Page 611 612 CPUs – laptop CPUs, 11 Device Manager, 338, 381, 382, 528 architecture, 62 devices. See also mobile devices; storage devices and bus speed and, 17 media characteristics, 60–62 biometric, 103, 480 cooling, 62–64 cables and connectors, 96–98 disable execute bit, 62 enabling and disabling, 11, 12 dual-core processors, 61 failure to start/detect, 525 installing, 59–64 input, 102–106 integrated GPU, 62 input/output, 106–107 laptop, 198–199 MIDI-enabled, 105–106 multicore, 80, 81 network architecture, 174–178 sockets, 24–26, 60 output, 106 temperature monitoring, 15, 16 peripheral, 102–107 troubleshooting, 227–237 SOHO multifunction, 108–114 crashes, 543 DHCP. See Dynamic Host Configuration Protocol creased paper, 277 DHCP Relay Agent, 156 credit card readers, 221 DHCP servers, 439 crimpers, 179, 257 dial-up Internet connection, 171 crossover cables, 39 dictionary attacks, 476 crosstalk, 141 differential backups, 399 CRTs. See cathode ray tubes difficult customers or situations, 588–589 Cryptographic File System (CFS), 430 digital cameras, 105 cultural sensitivity, 586 digital rights management (DRM), 73–74, 583 custom PC configurations, 79–86 digital security, 481–488