Military Post Offices Transition to new Online Customs Form NCOIC Postal Finance 1 Misawa Military Post Office Effective August 13, 2020 Customers mailing packages to and from APO/FPO/DPO addresses must create an electronic customs form online. The United States Postal Service (USPS) and Military Post Offices (MPO) will stop accepting handwritten customs forms to comply with federal and international requirements for mailers to submit Advanced Arrival Data (AAD) for Customs and Border Protection (CBP) screening. Customers mailing packages to or from Military Post Offices may use either their Click-n-Ship account or the USPS Customs Form Online (CFO) Tool to create electronic customs forms. Customers are encouraged to complete and print electronic customs form prior to entering post office to help expedite retail transaction and improve customer’s experience. Both options require customers to take packages and the printed customs form or barcode receipt to the retail counter at their local post office. Click-N-Ship (See Slides 4 – 20) (https://reg.usps.com/entreg/LoginAction_input?app=GSS&appURL=https://cns.usps.com/labelInformation.shtml) Will calculate the postage amount, accept payment and generate a combined customs/postage label for customers to attach to package. USPS Customs Form Online (CFO) Tool (See Slides 21 - 31) (https://www.usps.com/international/customs-forms.htm) Creates a customs forms or barcode receipt and does not accept payment for postage. After August 13, 2020, weight and dimensions will be optional for the USPS CFO Tool ONLY (not Click-n-Ship). The last option is for customers to complete a PS 2976-R, and have the Postal Retail Clerk input the information during the retail transaction. Contact your local Military Post Office for additional questions. 2Operations Division Program Analyst Military Postal Service Agency (MPSA) Resources Available at Misawa AB Post Office Free Wi-Fi ** DISCLAIMER ** Network Name: “Allied Telesis” Customers CANNOT print from Lobby computer to the Lobby printer. See below for printing options! Free Wireless Printing Capabilities Computer Located in the Lobby Label created via Lobby computer: 1. Save the label as a PDF 2. Email the PDF to the customer’s personal e-mail 3. The customer MUST log into the (free) Lobby Wi-Fi service “Allied Telesis” on their personal smartphone 4. Using the customer’s smartphone, log into personal e-mail account to retrieve the shipping label 5. Using the customer’s smartphone, print to the Lobby printer “HP OfficeJet Pro 7440” Label created via personal smartphone: 1. Click “Print Labels” 2. Using the customer’s smartphone, print to the Lobby printer “HP OfficeJet Pro 7440” 3 CLICK-N-SHIP (https://reg.usps.com/entreg/LoginAction_input?app=GSS&appURL=https://cns.usps.com/labelInformation.shtml) Calculates the postage amount and accepts online payment First time users: Create a Click-n- Ship account. Continue to the next Generates a combined customs/postage slide for account creation instructions. label that can be attached to the package If you already have a Click-n-Ship account, Sign In and Skip to Slide #7 *ATTENTION* • Google Chrome is the preferred web browser 4 • Ensure you view “Full Site” on Smartphones CLICK-N-SHIP New User Set-Up For New User Set-Up: Follow the steps to create Click-n-Ship account. 5 CLICK-N-SHIP New User Set-Up (Continued) Update user profile as appropriate 6 CLICK-N-SHIP New User Set-Up (Continued) Once the account is created, the return address will populate automatically. 7 CLICK-N-SHIP Creating a Label Verify the return address information. **Per DoD 4525.6-M, Para. C10.4.2.3., “All mail should bear the name and address of the actual sender.”** If the customer is shipping from a different zip-code that isn’t listed on the return address, check this block. Input “To:” address information. **If sending to an APO/FPO/DPO, keep “Country” as “UNITED STATES” As a reminder, if sending to an APO/FPO/DPO: City = APO/FPO/DPO 8 State = AE/AP/AA CLICK-N-SHIP Creating a Label (Continued) (Optional) Addresses can be added to an address book that is saved on the website for future use. (Optional) Users have the option to opt-in to email notifications to track shipment updates 9 CLICK-N-SHIP Creating a Label (Continued) The shipping date listed on the postage label MUST match the actual date the parcel will be presented for mailing (sent out). Day MM/DD/YY ONLY check this block, if the customer is using a USPS Flat Rate Box If the customer is NOT using a USPS Flat Rate Box, check the block and input the parcel weight (only whole numbers are acceptable. Example: (4) lbs. (3) oz.) If any side of the parcel’s dimensions exceed 12 inches, check this block Enter the total value of the parcel’s contents. **The Priority Mail service includes $50 insurance free of charge, additional coverage is available for purchase based on the amount listed here.** 10 CLICK-N-SHIP Creating a Label (Continued) Select the preferred service from the available options, then click “Next: Select a Service” **Estimated Delivery Times:** Priority Mail: 7-10 Business Days Priority Mail Express: 3-5 Days USPS Retail Ground: 2-6 Weeks If any information is missing, it will be displayed here. 11 CLICK-N-SHIP Package Types: Priority Mail If the customer is using their own packaging to ship the parcel, select this option $$$ If the customer is using any Priority Mail Flat Rate Box(s), select the applicable option ** The specific Flat Rate package type can be found on the bottom right side of the box(s) that are being used ** Insurance valued up to $50 for Priority Mail packages is FREE USPS Tracking is FREE 12 CLICK-N-SHIP Package Types: Priority Mail Express If the customer is using their own packaging to $$$ ship the parcel, select this option If the customer is using any Priority Mail Express Flat Rate Box(s), select the applicable option ** The specific Flat Rate package type can be found on the bottom right side of the box(s) that are being used ** Insurance valued up to $100 for Priority Mail Express packages is FREE USPS Tracking is FREE Extra services are optional. If the customer elects for extra services, select the applicable service In case the package cannot be delivered, select the preferred return option 13 CLICK-N-SHIP Package Types: USPS Retail Ground $$$ USPS Retail Ground shipping service may only be utilized for parcels that are packaged using the customer’s own packaging $$$ Insurance for USPS Retail Ground is optional USPS Tracking is FREE Click “Continue” $$$ $$$ $$$ 14 CLICK-N-SHIP Customs Declaration Area – Package Information Make an appropriate selection using the “Contents” drop-down menu Comments: Brief description of parcel contents 15 CLICK-N-SHIP Customs Declaration Area (Continued) – Item Information Detailed Description: Detailed description of parcel contents Input item(s) of the parcel value, quantity, and weight ** Reminder: Only whole numbers are acceptable. The amounts entered MUST match the amounts listed on slide #9. Example: (4) lbs. (3) oz. ** 16 CLICK-N-SHIP Customs Declaration Area (Continued) – Export Information Select the appropriate AES Exemption Then, click “Continue” 17 CLICK-N-SHIP *ATTENTION* Billing Information Patrons whose CNS transactions are blocked by fraud prevention software (common for overseas users) may be added to a CNS Exceptions List. Provide the following information to a postal clerk (in store or DSN 226-9326): • Last Name, First Name, MI • Username • Account # (located – top right corner of the “shipping history” tab) Input billing information to finalize/purchase Additions could take USPS HQ up to 72 business shipping hours to update. Refunds for attempt charges can be filed using the link provided on the CNS website. Check the box to “acknowledge” that the sender is NOT shipping any hazardous or prohibited materials. See USPS Pub 52 for additional information Click “Pay and Print” 18 If you receive a payment error please DO NOT make additional attempts – Read “ATTENTION” CLICK-N-SHIP Printing Labels ** DISCLAIMER ** Customers CANNOT print from Lobby computer to Check all labels that apply (if multiple are the Lobby printer. See below for printing options! created). Click “Print Labels” or “Save as PDF” Label created via Lobby computer: 1. Save the label as a PDF 2. Email the PDF to the customer’s personal e-mail 3. The customer MUST log into the (free) Lobby Wi-Fi service “Allied Telesis” on their personal smartphone 4. Using the customer’s smartphone, log into personal e-mail account to retrieve the shipping label 5. Using the customer’s smartphone, print to the Lobby printer “HP OfficeJet Pro 7440” Label created via personal smartphone: 1. Click “Print Labels” 9000 0000 00000 0000 0000 00 2. Using the customer’s smartphone, print to the Lobby printer “HP OfficeJet Pro 7440” 19 CLICK-N-SHIP Printing Labels – Priority Mail by Weight Label Example These indications mean: “P” = Priority Mail Coded Strip = Postage Paid Return Information Attach the printed shipping label to the Name parcel. Customs Information Address Information Parcel is now ready to be taken to a Postal Clerk for further processing. 9000 0000 00000 0000 0000 00 20 USPS Customs Form Online (CFO) Tool (https://www.usps.com/international/customs-forms.htm) No account creation required No online payment required *ATTENTION* Payment will be done in store • Google Chrome is the preferred web browser • Ensure you view “Full Site” on Smartphones From the USPS Home Page, hover over the “International” drop down Click “Completing Customs Forms” 21 USPS Customs Form Online (CFO) Tool (https://www.usps.com/international/customs-forms.htm) Click “USPS Customs Forms tool” 22 USPS Customs Form Online (CFO) Tool Address Information Input “To:” address information.