Microsoft Europe, Middle East and Africa Background Information JUNE 2007 Microsoft was founded on the idea that if people have the right tools, they will do new and exciting things. Over the past three decades, we have never lost sight of this vision, and our commitment to helping people realise their dreams and achieve their full potential is greater than ever. Contact Details EMEA Headquarters Microsoft EMEA Cœur Défense, Tour B, 38e étage 100, Esplanade du Général de Gaulle 92932 Paris La Défense France Tel: +33 1 70 99 10 00 Website: www.microsoft.com/emea Microsoft EMEA Press Office Tel: +44 870 2430515 E-mail: [email protected] Website: www.microsoft.com/emea/presscentre 2 MICROSOFT EMEA BACKGROUND INFORMATION • JUNE 2007 Contents The Company 4 Microsoft Products 8 Driving Innovation 10 Responding to Local Needs 12 Building Skills and Knowledge 13 Improving Access to Technology 15 Strengthening the Local Knowledge Economy 17 Contributing to Business and Industry Dialogue 19 Milestones 21 Facts and Figures 22 Microsoft EMEA Leadership Team 24 Executive Biographies 25 Regional Headquarters and Subsidiary Offices 26 Research and Development Offices 27 MICROSOFT EMEA BACKGROUND INFORMATION • JUNE 2007 3 The Company At Microsoft, we create software that helps people and organisations realise their potential. A world leader in information technology (IT), Microsoft Corporation develops software that enables people and businesses to do great things. The company’s innovations create opportunities for the technology sector, businesses and consumers worldwide. In Europe, the Middle East and Africa (EMEA), Microsoft has offices in 61 countries, employing more than 13,000 people who deliver products and services to customers throughout the region. Three regional vice presidents representing Western Europe, Central and Eastern Europe, and the Middle East and Africa direct Microsoft’s business in those regions, and work closely with the general managers of subsidiary offices in each country to ensure that Microsoft’s customers, partners, investors and employees have a consistently positive experience with the company. Microsoft’s three largest subsidiaries in the region — France, Germany and the UK — report directly to Jean-Philippe Courtois, president of Microsoft International. 4 MICROSOFT EMEA BACKGROUND INFORMATION • JUNE 2007 Our Mission Our customer segment teams are responsible for At Microsoft, our mission is to help people and assuring that all of our customers and partners businesses throughout the world realise their full have a seamless experience. potential, and this fuels our efforts to bring ever- better technologies to customers and to society Developer and Partner Group as a whole. Responsible for communicating Microsoft’s vision for .NET to software developers, the Developer and We expand the possibilities for computing every Partner Group also manages Microsoft products day by enhancing our current products and that independent software vendors (ISVs), systems introducing new ones, by supporting a global integrators and corporate developers use. network of innovation, and by conducting fundamental research that paves the way for Public Sector Group tomorrow’s breakthroughs. This group works with governments and other public-sector organisations to help them operate Furthermore, as an IT industry leader, we have a more efficiently and enhance their services through responsibility to use our resources and knowledge information technology — from e-government to help make a positive impact on people’s lives. solutions connecting governments and citizens, We are committed to acting responsibly and to dynamic e-learning applications that redefine communicating openly about our business practices the ways students, teachers and parents interact. and performance. We know that Microsoft’s business decisions can have a significant impact on Enterprise and Partner Group our stakeholders and for the communities in which This customer segment team oversees Microsoft’s we conduct business, and we take that corporate relationships with major customers, as well as responsibility very seriously. As Microsoft CEO Steve enterprise partners such as systems integrators, Ballmer says, “It’s not enough to just do the right outsourcers, management consultancies and things; we have to do them in the right way.” technology vendors. i www.microsoft.com/emea Small and Midmarket Solutions and Serving Our Customers and Partners Partners Group Responsible for Microsoft’s small and medium-sized We are inspired by the creative ways Microsoft business solutions, this group also manages the customers use our software to solve business company’s channel initiatives, licensing and pricing problems, develop ground-breaking ideas and stay policies, and licensing compliance campaigns. connected to what is most important to them. EMEA Enterprise Services While the development of innovative products and This organisation is responsible for the field technologies forms the core of our business, we services team, which provides technical consulting place no less of a priority on the satisfaction of our and support services to Microsoft customers in customers and partners. This commitment infuses the region. all of our business activities, and can be summarised in the following three strategies: = Offering products that are more secure, reliable and user-friendly through world-class engineering, industry collaboration and unprecedented transparency in our product development = Making it easier to do business with Microsoft through streamlined processes, as well as improved service, technical support and licensing = Listening and responding by actively gathering customer and partner feedback MICROSOFT EMEA BACKGROUND INFORMATION • JUNE 2007 5 Our Businesses Microsoft Business Division Microsoft operations are aligned into three principal This division, which includes the Information Worker divisions, encompassing 12 business groups. and Microsoft Business Solutions groups, delivers software and software-based services that enable Microsoft Platform Products and organisations to succeed in today’s constantly Services Division evolving workplace by helping to increase the This division comprises Windows® client, server and effectiveness of their people. Microsoft is uniquely tools products, and the MSN® network of internet positioned for this opportunity with the new services. The division’s mission is to enable new user division’s programmes, servers and software-based experiences and drive customer value through services addressing the spectrum from structured continued innovation in the software platform and business processes to personal productivity needs. software services delivered over the internet. = Server and Tools Business Group = Windows and Windows Live Group This business unit manages Windows Server This group focuses on delivering software-based SystemTM integrated server software. The group services via the web for the Windows LiveTM creates software for streamlining businesses’ IT platform, extending the value of Microsoft infrastructure and reducing costs for enterprise products. administrators. Products include Windows ServerTM 2003, developer tools and the MSDN® = Windows Live Platform Group developer programme. This group encompasses several teams that build platform services and capabilities for = Developer and Platform Evangelism Group Microsoft’s online offerings. The group provides This group oversees developer and platform back-end infrastructure, platform capabilities and evangelism efforts for the company as Microsoft global operational support for services created in further enables developers to build applications Windows Live, Office Live and other applications combining software and services. that use the Live platform. = Information Worker Group = Online Business Group This business unit includes the Microsoft Office This group manages advertising sales, business system of products, including Visio® drawing development and marketing for Live platforms, and diagramming software, Microsoft Project, Windows Live and MSN — including MSN.com, Microsoft Publisher, and new products such as MSN TV and MSN Internet Access. the InfoPathTM information gathering program and the OneNote® note-taking program. This = Market Expansion Group group also oversees Microsoft Windows Encompassing product marketing, research SharePoint® Services. and development, this group is charged with developing products for new markets, = Microsoft Business Solutions Group from products such as Windows XP Starter This group offers the Microsoft DynamicsTM Edition and new types of devices, through to suite of products that allow small and midsize products such as the recently launched Ultra- organisations to connect employees, customers Mobile PC devices. and suppliers. The financial management, customer relationship management, supply = Core Operating System Division chain management and analytics applications This group is focused on building the industry’s work to streamline processes across an entire leading operating system foundation to power organisation, giving businesses insight to Microsoft platform products. respond rapidly, plan strategically and execute quickly. Microsoft Business Solutions products = Windows Client Marketing Group are customised and delivered through a This business unit is responsible for Microsoft’s worldwide network of channel partners that popular desktop operating system, including the provide specialised