MAKATIMED PROPERTY Top hospital in the Philippines Makati Medical Center Winning the Gold or Excellence awards is recognition that (MakatiMed) received the Excellence Award for Patient the entry was the most outstanding for this category in the Safety from the 2020 Asian Hospital Management Awards region.” (AHMA), and has been selected for a special recognition for IHF, on the other hand, commended MakatiMed for its the International Hospital Federation (IHF) Beyond the Call demonstration of outstanding efforts in response to the of Duty for COVID-19 program. coronavirus pandemic. The hospital joins the select roster MakatiMed won the AHMA Excellence Award for its MMC: of awardees from 27 different countries around the world. Beyond Malasakit – the Hospital with a Stronger Heart for The Asian Hospital Management Awards is a prestigious best practices in its COVID-19 response.According to Rose ceremony that recognizes and honors hospitals in the Onilongo, AHMA 2020 Conference Manager, “This year, we Asia Pacific. Now on its 19th year, it runs alongside the received 200 entries from 89 hospitals in 16 countries. Makati Medical Center continued its annual tradition of blessing the Belen and lighting the Christmas Tree decked with gold ornaments at the hospital’s main lobby on December 4, 2020. To observe the ongoing health and safety protocols, a limited number of people were present at the main lobby while the rest of the MakatiMed employees witnessed the ceremony through online viewing via Zoom and Facebook live. The welcoming remarks of Saturnino P. Javier, MD, Medical Director, reminded the MakatiMed community that the trials of this challenging year should not deter us from embracing (L-R) Fr. Mark Castillo of the MakatiMed Chaplaincy and Atty. Pilar Nenuca Almira, President & CEO, stand beside the Christmas tree the true essence of Christmas. after the lighting ceremony. NEWS MakatiMed Beat • December 2020 • Volume 11 Issue 130 Over 55,000 MVP Group employees end the year MAKATIMEDwith hope and gratitude PROPERTY amid the pandemic Led by Chairman Manuel V. Pangilinan, over 55,000 our people that do not bend to the virus. Most of us in fact employees of Metro Pacific Hospitals, PLDT, Smart, have defied it by reporting to work or being in the field – Meralco, Maynilad, Metro Pacific Investments Corporation, motivated by our deeply ingrained compassion to help, and and all other member companies of the MVP Group shared a to heal. Throughout the lockdown, we kept the lights on, the moment of hope and gratitude amid these trying times. water flowing, communication lines open, our tollways The year-end thanksgiving initiative “Puno ng Pasasalamat” running. This is real public service,” said Group Chairman was a virtual event that brought together thousands of Manuel V Pangilinan. employees whose dedication to their work has enabled the Pangilinan salutes the Group’s very own frontliners for their Filipino people to carry on through the new normal. courage and service. These include the Hospital Group’s “All of you have performed well during the lockdown. Behind doctors, nurses and medical staff; the linemen of Meralco, the face masks and PPEs are the genuine smiles and care of who braved typhoons and pandemic alike; the network build of PLDT; the sales and installs and repair teams; the tollways tellers and security force; and the field force of Maynilad We are 55,000 strong – Water. sharing the same good news “We are 55,000 strong – sharing the same good news of Jesus’ birth; enjoying tonight’s music which brings us of Jesus’ birth; enjoying together, and that fellow-feeling which brings Jesus into our tonight’s music which brings hearts. We may be socially distant tonight – but we are one in us together, and that joy and in thanksgiving,” Pangilinan said. fellow-feeling which Hosted by Billy Crawford and Jasmine Curtis-Smith, Puno ng Pasasalamat showcased the talents of some of the brings Jesus into country’s biggest stars. our hearts. We may The show was opened by The Company andAcapellago with be socially distant a beautiful Christmas medley. It was followed by a moving tonight – but we are tribute to the frontliners by Mr. Pure Energy Gary Valenciano. one in joy and in Top artists such as Piolo Pascual and his son Inigo, Frankie Pangilinan and Moira Dela Torre also serenaded the thanksgiving, employees. Manuel V. Pangilinan - Chairman It is truly a season of gratitude and love, as the show closes with a hopeful message on starting anew and keeping faith. Pathology & Laboratories announces availability of Cystatin C The Department of Pathology and Laboratories announced the Procedure Details: availability of Cystatin C as in-house laboratory test effective Specimen: Serum December 5, 2020. Running Day: Daily Cystatin C is a serum protein that serves as a measure of kidney Specimen Viability: 20-25°C (2 days); function. It is produced at a constant rate by all nucleated cells in 2-8°C (7 days); -20°C (1 month) the body. Its low molecular mass (120 amino acids) allows it to be freely filtered by the glomerular membrane in the kidney; it is then Results Availability: reabsorbed and metabolized by the tubular cells. Routine: 6 hours STAT: within 2 hours For inquiries, call +632 8888 8999 local 3076 or 3065. editorial Employee Well-being Clinic (EWC) Teleconsultation for Address: 2 Amorsolo Street, Legaspi Village, Makati City, Philippines MakatiMed employees Contact Number: +632 8888 8999 Website: www.makatimed.net.ph Viber number: Editor-in-Chief: Arlyn L. Songco 09617216291 Editorial Team: Shieyl L. Aranas; Mary Joy L. Fernandez Clinic number: Contributor/s: Jacklyn Diane V. Calma, RN; Ma. Zarah MAKATIMED BEAT is a monthly newsletter Kay G. Ballelos, RN; Olivia D. Oraye (+632) 8888-8999 of the Makati Medical Center locals 2170 and 2182 2 MakatiMed Beat • December 2020 • Volume 11 Issue 130 NEWS MAKATIMEDVascular & Lymphedema Center PROPERTY offers Home Services by Ma. Zarah Kay G. Ballelos, RN, CLT, MAN – Vascular & Lymphedema Center The pandemic created fear and anxiety to Makati Medical Center’s valued patients, thus keeping them from visiting the hospital during the quarantine period. Vascular & Lymphedema Center (VLC) is dedicated to continuously serve its patients, prioritizing safety and convenience. VLC now offers Housecall services for the following procedures: • Ankle Brachial Index using • Pneumatic Compression Handheld doppler • Taping • ArtAssist • Use of Lymphatouch • Bandaging • Vascular Exercise • Manual Lymphatic Drainage • Vascular Walk Test • Patient Education Housecall procedures are strictly by appointment. Operating hours is Monday-Friday at 8AM-5PM and Saturday at 8AM-4PM. from page 1 MakatiMed receives 2 international awards for COVID-19 best practices Hospital Management Asia international collaborations with of the activities. With the rest of the conference, and is the most different actors in the health sector. MakatiMed COVID-19 Task Force, he prominent hospital management As one of the hospitals at the forefront saw through that the hospital awards in the region. of the pandemic, MakatiMed found initiatives are properly implemented, The International Hospital Federation itself in a central role with the first providing safe and quality healthcare is an international not for profit, non- surge of COVID-19 patients back in to both patients and healthcare governmental membership March and April. With the timely and workers. organization. Headquartered in effective implementation of protocols, MakatiMed President & CEO Atty. Geneva Switzerland, IHF counts and collaboration among doctors Pilar Nenuca Almira says of the worldwide hospitals and healthcare across demographic and expertise, recognitions, “These achievements among its members, and provides a the hospital, led by Medical Director only show how we are as a Team in platform for the exchange of Dr. Saturnino Javier, was able to achieving our goals and ensuring that knowledge and strategic experience, respond quickly to manage the influx the Safety of our Patients is the as well as opportunities for of cases and ensure the safety and Number One priority of MakatiMed.” welfare of patients and frontliners. MakatiMed consistently posted a high rate of recovery for the COVID-19 patients it has under its care. As of October 16, the numbers stand as such for the hospital: 5,321 cases, 140 deaths (2.6%), and 5,072 recoveries (95%). “The team was very responsive, literally on-call 24/7. Each of them was meticulous to each item that was raised,” says Artemio Cabrera Salvador, MD, one of the proponents who facilitated the review and overall coordination of the project, and monitored the end-to-end processes Blood Bank and Transfusion Services transfers to new location By: Jacklyn Diane V. Calma, RN – Blood Bank & Transfusion Services The Department of Pathology and Laboratories announced the transfer of Blood Bank and Transfusion Services from Ground Floor Tower 2 to its new location at 2nd Floor Tower 2 (in front ofAnatomic Pathology) effective December 10, 2020. All Blood Bank transactions will be done at the new location. Operating hours are still the same (24 hours for Blood Banking procedures & Transfusion Services). Blood Donation is open daily from 8:00AM until 12:00AM including weekends and holidays. 3 NEWS MakatiMed Beat • December 2020 • Volume 11 Issue 130 Shining Star Awards for Outstanding Employees MAKATIMEDBy Olivia D. Oraye - Quality PROPERTY Management Division The Quality Management Division (QMD) presents the Shining Stars award