UK Buses Award-winning bus and coach operator STAGECOACH UK BUS MEGABUS.COM OXFORD TUBE scottISH CITYLINK www.stagecoachbus.com www.megabus.com www.oxfordtube.com www.scottishcitylink.co.uk Annual passengers 660 million Annual passengers 2 million Annual passengers 2 million Annual passengers 3 million Vehicles 7,000 Vehicles 80 Vehicles 25 Vehicles 80 Employees 18,000 Employees 180 Employees 110 Employees 75 Stagecoach is one of the biggest bus operators in the UK, connecting Hundreds of thousands of people rely on our services every day to access communities in nearly 100 towns and cities. Our network stretches from work, education, healthcare, shopping and leisure opportunities in both Devon in south-west England to Inverness in the Highlands of Scotland. rural and urban areas. We have major city bus operations in some of the UK’s biggest and Stagecoach is also a major employer, providing jobs for around 18,000 best-known conurbations, including Manchester, Liverpool, Newcastle, people throughout the country. We are working hard to increase the Hull, Sheffield, Oxford, and Cambridge. quality, reliability and frequency of bus services to offer car users a realistic transport alternative and help cut congestion. As well as local buses, we run inter-city coach and express services in many parts of the country, and contracted operations for local authorities, Our commitment to innovation and focus on training and development of such as school buses. our people is helping to drive up the standard of local services. Partnership is also key to improving public transport and we work closely with central megabus.com, the UK’s first budget internet-based inter-city coach government, local authorities and other key agencies. operator, serves around 40 major locations around the country, carrying two million passengers a year, while our high-quality Oxford Tube product Websites: www.stagecoachbus.com provides key customer information is Europe’s most frequent city-to-city express service. about our services, including timetables, ticketing and fares. For budget coach travel across the UK, go to www.megabus.com. Details of inter-city In Scotland, Stagecoach is a joint venture partner in Scottish Citylink, coach services in Scotland are available at www.citylink.co.uk. Scotland’s leading provider of express coach services. Each year, its fleet of coaches transports more than three million passengers to more than 200 destinations in Scotland. Stagecoach is investing more money than almost any other UK bus operator in new vehicles as part of our commitment to put passengers first, spending around £60million a year on state-of-the-art low-floor buses that meet the latest tough European emissions standards. UK Trains A key partner in the UK rail network SOUTH WEST TRAINS ISLAND LINE EAST MIDLANDS TRAINS VIRGIN TRAINS www.southwesttrains.co.uk www.islandline.co.uk www.eastmidlandstrains.co.uk www.virgintrains.co.uk Annual passengers 162 million Annual passengers 1.1 million Annual passengers 20.3 million Annual passengers 14.9 million Vehicles 1,400 Vehicles 12 Vehicles 325 Vehicles 477 Employees 5,100 Employees 40 Employees 2,000 Employees 2,449 Network size 607 miles Network size 8.5 miles Network size 883 miles Network size 727 miles Stagecoach is an award-winning rail operator and is involved in running Stagecoach also operates the East Midlands rail franchise, which runs around a quarter of the passenger network in the UK. We are one of the until 31 March 2015. The franchise is a mix of inter-city and regional train most dynamic and innovative players in the rail industry, with an excellent services. It includes high-speed long distance services from London reputation for delivering high quality services, and experience of running St. Pancras to Sheffield, Derby and Nottingham. East Midlands Trains also both commuter and inter-city franchises. runs local services between Nottingham and Derby/Lincoln/Cleethorpes/ Skegness, between Derby and Crewe/Matlock/and Norwich and Liverpool. The Group runs the South Western rail franchise, which includes the The last year and 4 months of the franchise are conditional upon achieving South West Trains and Island Line networks. South West Trains, the pre-set performance targets. country’s biggest commuter network, centred on London Waterloo, has been run by Stagecoach since 1996. During that time, some Our rail business also includes our joint venture, Virgin Rail Group (VRG). £1billion has been spent on replacing the train fleet, 1,000 extra trains Stagecoach has a 49% shareholding in VRG, which runs the West Coast are running each week, and £15million has been spent on upgrading Main Line franchise. The West Coast mainline is the backbone of the stations. Passenger volumes have grown by around 50%, while punctuality UK rail network and is Europe’s heaviest-used mainline. The franchise, and customer satisfaction are now at record levels. Stagecoach has been which serves around 40 stations, runs until 2012. Virgin has been at the awarded the franchise through to 2017 and is working hard to build forefront of making train travel easier, better and faster over the last decade, on its success. investing £1 billion in a fleet of new high-speed tilting Pendolino trains. Island Line, the UK’s smallest rail network, operates on the Isle of Wight and Stagecoach Group continues to evaluate opportunities in both the rail and has received two Government Charter Marks for excellent customer service. light rail markets to expand its portfolio. UK Trams Britain’s biggest tram operator SHEFFIELD SUPERTRAM MANCHESTER METROLINK www.supertram.com www.metrolink.co.uk Annual passengers 14 million Annual passengers 20 million Vehicles 25 trams Vehicles 32 trams Employees 270 Employees 350 Network size 18 miles Network size 23 miles Stagecoach Group is Britain’s biggest tram operator, running networks in Stagecoach took over responsibility for the Manchester Metrolink tram the cities of Sheffield and Manchester. network in July 2007. The 10-year contract with Greater Manchester Passenger Transport Executive (GMPTE) involves the operation and The Supertram network in Sheffield, a 29km tram system incorporating maintenance of the 37km system and the associated infrastructure. three routes in the city, is operated on a 27-year concession running until 2024. The contract will include managing a number of special projects sponsored by GMPTE to improve the trams and infrastructure to benefit passengers. A major three-year project is underway to refresh the livery and interiors Stagecoach Metrolink will also be responsible for operating tram services of the tram fleet, improving comfort and accessibility for passengers, as well on the new Metrolink lines to Oldham, Rochdale, Droylsden and Chorlton. as helping to maintain the fleet’s high standard of reliability. Stagecoach’s integrated tram and bus network in Sheffield, which offers joint tram and bus ticketing, has succeeded in attracting more passengers to both modes of transport. North America Major provider of transport services in North America COACH USA COACH CANADA NEW YORK SIGHTSEEING MEGABUS.COM USA www.coachusa.com www.coachcanada.com www.newyorksightseeing.com www.megabus.com Annual fleet Annual fleet Annual Annual coverage: 80 million miles coverage: 22 million miles passengers: 1.5 million passengers: 320,000 Vehicles: 2,500 Vehicles: 500 Vehicles: 140 Vehicles: 26 Employees: 4,000 Employees: 870 Employees: 560 Employees: 56 Stagecoach is a major provider of transport services in North America. We also operate in seven states in the northern Midwest of the United Our businesses are focused mainly on commuter services, although they States, serving major cities such as Chicago, Milwaukee, Pittsburgh and also include tour and charter, sightseeing and school bus operations. Syracuse. There are significant contract and charter operations, as well as sightseeing buses in Chicago, scheduled services to Chicago Airport and We have a significant presence in both the United States and Canada, a growing school bus business in Milwaukee. with a share of around 1% of the highly-fragmented North American transport market, where there are around 5,000 operators. Stagecoach also operates its budget inter-city coach service, megabus.com, in around 20 locations in the United States. In the north-east of the United States, our business covers the states of New York, New Jersey and Pennsylvania. It includes significant commuter In Canada, we operate in the provinces of Quebec and Ontario, providing and local bus services, express links to Newark Airport and other services in the main centres such as Toronto, Montreal, Kingston, and destinations, charter business and contract work on behalf of transit Niagara Falls. The division is mainly a mix of scheduled services and charter authorities and private sector organisations. We also operate New York operations, with additional income from transit, school contracts and Sightseeing, which offers the Big Apple’s premier sightseeing tours. sightseeing tours. .