Operational Performance Reporting Manchester Airport March 2018 Departure Punctuality - Mar-18 Last Month Last Year % Change Target Var to Target First Wave 79.8% 88.1% -8.3% 85.0% -5.2% Not First Wave 69.8% 81.8% -12.0% 85.0% -15.2% Grand Total 72.0% 83.3% -11.3% 85.0% -13.0% Departure Punctuality - Last 12 Months This Year Prev Year % Change Target Var to Target First Wave 81.9% 84.6% (2.7%) 82.0% -0.1% Not First Wave 69.6% 75.1% (5.5%) 82.0% -12.4% Grand Total 72.2% 77.3% (5.1%) 82.0% -9.8% ATMs and Passenger Volumes MTD YTD Last Year Change Last Year Change Last Year Change Last Year Change Terminal Flight Passengers Passengers %MovementsMovements % Passengers Passengers %MovementsMovements % Arriving 493,497 430624 15% 3129 2904 8% 6,692,775 5928984 13% 40510 37578 8% Terminal 1 Departing 521,725 439700 19% 3125 2912 7% 6,687,850 5890830 14% 40455 375318% Terminal 1 1,015,222 870324 17% 6254 5816 8% 13,380,625 11819814 13% 80965 75109 8% Total Arriving 154,098 198349 -22% 754 1050 -28% 2,984,178 3125233 -5% 14845 16003 -7% Terminal 2 Departing 170,461 203312 -16% 766 1054 -27% 2,983,855 3091136 -3% 14713 15976 -8% Terminal 2 324,559 401661 -19% 1520 2104 -28% 5,968,033 6216369 -4% 29558 31979 -8% Total Arriving 312,620 317034 -1% 3199 3241 -1% 4,252,923 4097130 4% 41156 39793 3% Terminal 3 Departing 334,044 326771 2% 3191 3247 -2% 4,256,958 4053063 5% 41146 39773 3% Terminal 3 646,664 643805 0% 6390 6488 -2% 8,509,881 8150193 4% 82302 79566 3% Total Grand Total 1,986,445 1915790 4% 14164 14408 -2% 27,858,539 26186376 6% 192825 186654 3% Monthly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of ATMs # Delays % Flights with no Delay FLYBE BE 2963 27.3% 592 80% RYANAIR FR 1923 17.7% 518 73% EASYJET AIRLINES EZY 1905 17.5% 607 68% JET2.COM LS 868 8.0% 220 75% TUI TOM 715 6.6% 246 66% BRITISH AIRWAYS BA 617 5.7% 130 79% THOMAS COOK AIRLINES MT 614 5.7% 209 66% LUFTHANSA LH 476 4.4% 136 71% AER LINGUS EI 448 4.1% 116 74% SAS SCANDINAVIAN AIRLINES SK 332 3.1% 94 72% Grand Total 10861 100.0% 2868 74% Yearly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of Total ATMs # Delays % Flights with no Delay FLYBE BE 37498 19% 8275 78% RYANAIR FR 25797 13% 7119 72% EASYJET AIRLINES EZY 23109 12% 7840 66% JET2.COM LS 13274 7% 2652 80% TUI TOM 12273 6% 3858 69% THOMAS COOK AIRLINES MT 10732 6% 3697 66% BRITISH AIRWAYS BA 7311 4% 1522 79% MONARCH AIRLINES SCH ZB 6175 3% 1867 70% AER LINGUS EI 5520 3% 840 85% LUFTHANSA LH 5182 3% 1316 75% Grand Total 146871 76% 38986 73% Departure Punctuality by Terminal T1 Punctuality T2 Puntuality T3 Puntuality 68.16% 71.54% 75.87% First Wave Departure Punctuality Operator Name Operator IATA Code # Movements % of Movements Punctuality % LUFTHANSA LH 55 3.6% 92.73% RYANAIR FR 209 13.5% 85.65% FLYBE BE 210 13.6% 85.24% JET2.COM LS 245 15.9% 81.63% EASYJET AIRLINES EZY 334 21.6% 78.74% THOMAS COOK AIRLINES MT 172 11.1% 77.91% BRITISH AIRWAYS BA 72 4.7% 75.00% TUI TOM 189 12.2% 72.49% K.L.M. KL 31 2.0% 70.97% BRUSSELS AIRLINES SN 26 1.7% 65.38% Grand Total 1543 100.0% 80.10% Monthly Airline Performance by Departure Punctuality Departing Punctuality Punctuality Operator Arriving Departing Change (Dep- Inbound Ranking Operator Name IATA Code Movements Movements Punctuality Punctuality Arr) Baggage 1 GERMANIA ST 10 0.1% 67% 100% 33% 83% 2 CATHAY PACIFIC CX 58 0.4% 62% 93% 31% 90% SAUDIA ARABIAN 3 SV 44 0.3% 45% 91% 45% 64% AIRLINES 4 QATAR AIRWAYS QR 142 1.0% 94% 90% (4%) 92% 5 LOGANAIR LM 279 2.0% 93% 88% (6%) 85% 6 ROYAL AIR MAROC AT 31 0.2% 100% 87% (13%) 94% 7 FINNAIR AY 124 0.9% 85% 84% (2%) 87% VIRGIN ATLANTIC 8 VS 162 1.1% 65% 83% 17% 84% AIRWAYS AUSTRIAN 9 OS 54 0.4% 89% 81% (7%) 85% AIRLINES 10 ICELANDAIR FI 62 0.4% 87% 81% (6%) 52% EASYJET 11 EZS 10 0.1% 100% 80% (20%) 60% SWITZERLAND 12 FLYBE BE 2,963 21.0% 81% 79% (2%) 85% 13 HAINAN AIRLINES HU 28 0.2% 79% 79% 0% 79% 14 AIR TRANSAT TS 18 0.1% 22% 78% 56% 44% 15 BRITISH AIRWAYS BA 617 4.4% 80% 77% (3%) 77% AURIGNY AIR 16 GR 118 0.8% 88% 76% (12%) 95% SERVICES 17 JET2.COM LS 868 6.1% 73% 76% 3% 91% SWISS 18 INTERNATIONAL LX 116 0.8% 90% 76% (14%) 90% AIR LINES 19 AIR FRANCE AF 172 1.2% 77% 74% (2%) 95% 20 LUFTHANSA LH 476 3.4% 70% 73% 3% 95% 21 K.L.M. KL 312 2.2% 85% 73% (12%) 94% SINGAPORE 22 SQ 88 0.6% 82% 73% (9%) 95% AIRLINES 23 VUELING AIRLINES VY 50 0.4% 84% 72% (12%) 96% SAS SCANDINAVIAN 24 SK 332 2.3% 72% 71% (1%) 98% AIRLINES 25 COBALT AIR CO 20 0.1% 90% 70% (20%) 80% 25 IBERIA EXPRESS I2 20 0.1% 90% 70% (20%) 80% 25 UNITED UA 61 0.4% 48% 70% 22% 74% 28 ETIHAD AIRWAYS EY 126 0.9% 90% 70% (21%) 79% 29 RYANAIR FR 1,923 13.6% 76% 70% (7%) 97% THOMAS COOK 30 MT 614 4.3% 63% 69% 6% 87% AIRLINES 31 EASYJET AIRLINES EZY 1,905 13.5% 68% 69% 1% 80% 32 AER LINGUS EI 448 3.2% 81% 67% (15%) 83% 33 AEGEAN AIRLINES A3 18 0.1% 100% 67% (33%) 67% 33 AIR ARABIA 3O 18 0.1% 67% 67% 0% 100% AMERICAN 33 AA 54 0.4% 52% 67% 15% 93% AIRLINES BRUSSELS 36 SN 159 1.1% 66% 66% 0% 94% AIRLINES 37 TUI TOM 715 5.1% 65% 66% 1% 80% 38 P.I.A. PK 80 0.6% 60% 63% 3% 35% 39 EUROWINGS EW 269 1.9% 64% 57% (7%) 93% NORWEGIAN AIR 40 DY 62 0.4% 74% 55% (19%) 97% SHUTTLE 40 OMAN AIR WY 62 0.4% 32% 55% 23% 97% 42 EMIRATES EK 187 1.3% 64% 46% (18%) 66% 43 AIR PORTUGAL TP 104 0.7% 62% 44% (17%) 63% 44 IRAQI AIRWAYS IA 10 0.1% 60% 40% (20%) 100% 45 TURKISH AIRLINES TK 123 0.9% 69% 23% (46%) 31% FREEBIRD 46 FHY 10 0.1% 0% 20% 20% 80% AIRLINES 47 TITAN AIRWAYS ZT 10 0.1% 40% 0% (40%) 20% Grand Total 14,132 100.0% 75% 72% (3%) 86% Monthly Airline Performance by Punctuality Change (difference between Arrival OTP and Departure OTP) Punctuality Punctuality Change Operator Arriving Departing Change (Dep- Inbound Ranking Operator Name IATA Code Movements Movements Punctuality Punctuality Arr) Baggage 1 AIR TRANSAT TS 18 0.1% 22% 78% 56% 44% SAUDIA ARABIAN 2 SV 44 0.3% 45% 91% 45% 64% AIRLINES 3 GERMANIA ST 10 0.1% 67% 100% 33% 83% 4 CATHAY PACIFIC CX 58 0.4% 62% 93% 31% 90% 5 OMAN AIR WY 62 0.4% 32% 55% 23% 97% 6 UNITED UA 61 0.4% 48% 70% 22% 74% FREEBIRD 7 FHY 10 0.1% 0% 20% 20% 80% AIRLINES VIRGIN ATLANTIC 8 VS 162 1.1% 65% 83% 17% 84% AIRWAYS AMERICAN 9 AA 54 0.4% 52% 67% 15% 93% AIRLINES THOMAS COOK 10 MT 614 4.3% 63% 69% 6% 87% AIRLINES 11 LUFTHANSA LH 476 3.4% 70% 73% 3% 95% 12 JET2.COM LS 868 6.1% 73% 76% 3% 91% 13 P.I.A. PK 80 0.6% 60% 63% 3% 35% 14 TUI TOM 715 5.1% 65% 66% 1% 80% 15 EASYJET AIRLINES EZY 1,905 13.5% 68% 69% 1% 80% BRUSSELS 16 SN 159 1.1% 66% 66% 0% 94% AIRLINES 17 HAINAN AIRLINES HU 28 0.2% 79% 79% 0% 79% 17 AIR ARABIA 3O 18 0.1% 67% 67% 0% 100% SAS SCANDINAVIAN 19 SK 332 2.3% 72% 71% (1%) 98% AIRLINES 20 FINNAIR AY 124 0.9% 85% 84% (2%) 87% 21 FLYBE BE 2,963 21.0% 81% 79% (2%) 85% 22 AIR FRANCE AF 172 1.2% 77% 74% (2%) 95% 23 BRITISH AIRWAYS BA 617 4.4% 80% 77% (3%) 77% 24 QATAR AIRWAYS QR 142 1.0% 94% 90% (4%) 92% 25 LOGANAIR LM 279 2.0% 93% 88% (6%) 85% 26 ICELANDAIR FI 62 0.4% 87% 81% (6%) 52% 27 RYANAIR FR 1,923 13.6% 76% 70% (7%) 97% 28 EUROWINGS EW 269 1.9% 64% 57% (7%) 93% AUSTRIAN 29 OS 54 0.4% 89% 81% (7%) 85% AIRLINES SINGAPORE 30 SQ 88 0.6% 82% 73% (9%) 95% AIRLINES 31 K.L.M. KL 312 2.2% 85% 73% (12%) 94% AURIGNY AIR 32 GR 118 0.8% 88% 76% (12%) 95% SERVICES 33 VUELING AIRLINES VY 50 0.4% 84% 72% (12%) 96% 34 ROYAL AIR MAROC AT 31 0.2% 100% 87% (13%) 94% SWISS 35 INTERNATIONAL LX 116 0.8% 90% 76% (14%) 90% AIR LINES 36 AER LINGUS EI 448 3.2% 81% 67% (15%) 83% 37 AIR PORTUGAL TP 104 0.7% 62% 44% (17%) 63% 38 EMIRATES EK 187 1.3% 64% 46% (18%) 66% NORWEGIAN AIR 39 DY 62 0.4% 74% 55% (19%) 97% SHUTTLE EASYJET 40 EZS 10 0.1% 100% 80% (20%) 60% SWITZERLAND 40 COBALT AIR CO 20 0.1% 90% 70% (20%) 80% 40 IBERIA EXPRESS I2 20 0.1% 90% 70% (20%) 80% 40 IRAQI AIRWAYS IA 10 0.1% 60% 40% (20%) 100% 44 ETIHAD AIRWAYS EY 126 0.9% 90% 70% (21%) 79% 45 AEGEAN AIRLINES A3 18 0.1% 100% 67% (33%) 67% 46 TITAN AIRWAYS ZT 10 0.1% 40% 0% (40%) 20% 47 TURKISH AIRLINES TK 123 0.9% 69% 23% (46%) 31% Grand Total 14,132 100.0% 75% 72% (3%) 86% Monthly Delay Analysis by Airline Ground Total Delay Air Traffic Airline Airport Servicing Misc Reactionary Weather Operator Name Incidents Delays Delays Delays Delays Delays Delays Delays RYANAIR 1421 86 150 311 154 9 219 120 EASYJET AIRLINES 1223 91 245 275 61 72 187 66 FLYBE 616 4 81 125 40 20 74 17 JET2.COM 423 60 45 88 31 8 27 59 TUI 390 47 73 81 14 14 33 38 THOMAS COOK 273 15 77 38 15 7 19 16 AIRLINES BRITISH AIRWAYS 222 9 26 34 25 15 44 24 LUFTHANSA 214 36 20 40 3 6 80 17 AER LINGUS 209 2 7 37 11 9 76 7 EUROWINGS 199 8 17 47 3 10 69 2 TURKISH AIRLINES 192 23 10 24 16 36 28 8 EMIRATES 187 15 4 26 3 29 37 21 AIR PORTUGAL 120 7 8 13 11 2 32 4 SAS SCANDINAVIAN 119 21 5 4 2 47 8 AIRLINES BRUSSELS AIRLINES 118 2 24 21 5 5 14 14 K.L.M.