Navigation Menu CEO Message 04 Doosan Credo 06 Doosan Group 08 Doosan’s Philosophy 09 Management Framework Company Profile 12 Introduction of Business 14 Business Model 16 Performance Summary 18 Governance 20 Vision and Strategy 22 Integrated Solutions Ethical Management 24 2014 Doosan Way 26 for a Better Life 2014 Highlights 28 Strategy and Performance Business Environment Analysis 32 Business Performance 34 Risk, Opportunity and Business Strategy 38 Upgrading Business Portfolio 40 Core Business Leadership 44 Upgrading Business System 48 Sustainable Management EHS (Environment, Health and Safety) 58 2014 Integrated Report of Talent Management 64 Doosan Heavy Industries & Construction Social Contribution 70 Doosan Day of Community Service 74 Customer Satisfaction 76 Performance of Overseas Subsidiaries Doosan Power Systems 80 Doosan Power Systems India 84 Doosan VINA 87 Appendix Performance Index 93 Stakeholders 123 Materiality Analysis 124 GRI Index 126 Audit Report 128 Assurance Statement 130 Navigation Menu About this Report Table of Contents Overview Verification Additional Information CEO Message 04 In 2012, Doosan Heavy Industries & This report was verified by DNV This report has been published and Doosan Credo Construction’s Sustainability Report GL, an independent assurance distributed in Korean and English. 06 CEO Message 04 was first published that includes con- agency, to ensure its reliability and Also, the PDF file can be download- Doosan Group 08 tents on corporate social responsibility. improve its accuracy. Also, the fi- ed from the homepage of Doosan Doosan Credo 06 Starting from2013, Doosan Heavy nancial data has been audited by Heavy Industries & Construction Doosan’s Philosophy 09 Doosan Group 08 Industries & Construction’s Integrat- Ernest & Young. Details regarding (www.doosanheavy.com). ed Report, which combines the verification and audit results are Management Framework Doosan’s Philosophy 09 Business Report and the Sustain- available on pages 130~131. ability Report has been published Company Profile 12 Management Framework every year. This report was drawn Introduction of Business 14 up based on the integrated report Company Profile 12 framework of the International Inte- Business Model 16 Introduction of Business 14 grated Reporting Council and the Global Reporting Initiative (GRI) G4 Performance Summary 18 Business Model 16 guideline in accordance with the Governance 20 Performance Summary 18 Core option of GRI. Vision and Strategy 22 Governance 20 Reporting Principle Ethical Management 24 Vision and Strategy 22 The quantitative data from the past 2014 Doosan Way 26 Ethical Management 24 three fiscal years are provided to analyze trends over time. This 2014 Highlights 28 2014 Doosan Way 26 report has been drawn up in the 2014 Highlights 28 order of environmental analysis Strategy and Performance and response strategy activities, Integrated Integrated Strategy and Performance Performance, future prospects Composition Reporting Business Environment Analysis 32 and plans, to provide better un- Business Environment Analysis 32 Business Performance derstanding about Doosan Heavy 34 Business Performance 34 Industries & Construction’s busi- Risk, Opportunity and Business Strategy 38 nesses and CSR activities. Also, Risk, Opportunity and Business Strategy 38 the stakeholders take a lot of inter- Creating Value Contents of Reporting Upgrading Business Portfolio 40 Upgrading Business Portfolio 40 ests in this report by conducting a Core Business Leadership 44 materiality analysis, while in-depth Business CSR Management Environment & Prospects Core Business Leadership 44 reports are provided on subjects Upgrading Business System 48 Upgrading Business System 48 with the biggest impact on sustain- Vision & Strategy Supporting ability management. Global Leader in Responsible and Responses Sustainable Management Power & Water Sustainable Management Sustainable Growth EHS (Environment, Health and Safety) 58 Reporting Scope and Period Future Plans EHS (Environment, Health and Safety) 58 This report contains status and Talent Management 64 Talent Management 64 performance of sustainability man- Social Contribution 70 agement in domestic worksites Social Contribution 70 and overseas subsidiaries of Doo- Doosan Day of Community Service 74 Doosan Day of Community Service 74 san Heavy Industries, and it also includes all of quantitative data of Customer Satisfaction 76 Customer Satisfaction 76 projects in Changwon Plant and other projects home and abroad. In Performance of Overseas Subsidiaries Performance of Overseas Subsidiaries the case of domestic subsidiaries, Doosan Power Systems 80 only financial Performance have Doosan Power Systems 80 been included because reports Doosan Power Systems India 84 Doosan Power Systems India 84 are being made individually. Also, 2014 Integrated Report of Doosan VINA 87 if it is necessary according to the Doosan VINA 87 subject, the impacts and activities Doosan Heavy Industries & Construction Appendix that affect relevant stakeholders Doosan Heavy Industries & Construction Appendix are included. The reporting period aims to share the information on sustainable Performance Index 93 is from January 1, 2014 to Decem- Performance Index 93 growth with its stakeholders through the ber 31, 2014, while the information Stakeholders 123 2014 Integrated Report that includes financial Stakeholders 123 pertaining to the time after the re- Materiality Analysis 124 porting period may also be includ- and non-financial performance. Also, we are Materiality Analysis 124 ed where it can affect the stake- GRI Index 126 committed to delivering customer value and holder’s decision making. GRI Index 126 differentiated images pursued in the market Audit Report 128 Audit Report 128 as brand attributes. Assurance Statement 130 Assurance Statement 130 Navigation Menu We will fill the places that are not touched by water, with our technologies. CEO Message 04 Doosan Credo 06 Doosan Group 08 Doosan’s Philosophy 09 Management Framework Company Profile 12 Introduction of Business 14 Business Model 16 Performance Summary 18 Governance 20 Vision and Strategy 22 Ethical Management 24 2014 Doosan Way 26 Ranked as the world’s No.1 Company in the seawater desalination plant industry 2014 Highlights 28 Strategy and Performance Business Environment Analysis 32 Business Performance 34 Risk, Opportunity and Business Strategy 38 Upgrading Business Portfolio 40 Core Business Leadership 44 Upgrading Business System 48 We will fill the places that are cannot be reached Sustainable Management EHS (Environment, Health and Safety) 58 by light, with our technologies. Talent Management 64 Social Contribution 70 Doosan Day of Community Service 74 Customer Satisfaction 76 Performance of Overseas Subsidiaries Doosan Power Systems 80 Doosan Power Systems India 84 Doosan VINA 87 Appendix Performance Index 93 Stakeholders 123 Materiality Analysis 124 GRI Index 126 Audit Report 128 Assurance Statement 130 Ranked as the world’s No.1 Company in the power plant industry 04 Integrated Report of Doosan Heavy Industries & Construction 05 Navigation Menu CEO Message CEO Message 04 Doosan Credo 06 Doosan Group 08 Dear Stakeholders, Esteemed Stakeholders, Doosan’s Philosophy 09 I would like to sincerely thank you all for the support you have shown We expect the global business conditions to remain continuously Management Framework our company, Doosan Heavy Industries & Construction. difficult in 2015. To acquire new growth momentum, we plan to apply information & communications technology, as well Company Profile 12 As a company that specializes in power plants, our company as implement the ESS (Energy Storage System) and energy Introduction of Business 14 possesses world-class expertise in the fields of power and water, conversion. In particular, we will strive to develop the renewable Business Model 16 all of which are applied to raise the value of Earth. Additionally, in energy and gas-fired power plant markets. In addition, we are Performance Summary 18 order to ensure that the future generation lives a sustainable life, we strengthening our fundamental competitiveness by embedding are endeavouring to further develop advanced technologies and Governance 20 the Doosan Way and conducting the Team Doosan activities to businesses and fulfill our social responsibilities as a corporate citizen, Vision and Strategy 22 promote growth for the existing businesses, while also securing thereby expanding our presence as a global company. Ethical Management 24 market share and profitability for our key products, resulting in 2014 Doosan Way 26 Despite the global economic downturn in 2013, Doosan Heavy both quantitative and qualitative growth. Industries & Construction still managed to win contracts for highly 2014 Highlights 28 As our business grows, we are striving to fulfill our social significant projects like the Nghi Son 2 coal-fired thermal power responsibilities, while also achieving financial results. We aim to realise Strategy and Performance plant project in Vietnam worth KRW 1.8 trillion and the Karabatan a better society and pursue practical activities with our stakeholders. Business Environment Analysis 32 combined cycle power plant project in Kazakhstan. We also achieved This means ensuring transparency as a global company, developing meaningful results by signing contracts to supply key equipment to Business Performance 34 the competencies of our employees, achieving a work-life balance the Shin-Kori Nuclear Power Plant Units 5 and 6