Zambia Water Directory 2019 ZAMBIA WATER DIRECTORY CONTENT BGR 1 BORDA Zambia 2 Chambeshi Water and Sewerage Company 3 Department of Water Resource Development 4 Eastern Water and Sewerage Company 5 Focal Tech Limited 6 Global Water Resources 7 Kafubu Water and Sewerage Company 8 Lusaka Water and Sewerage Company 9 Lukanga Water and Sewerage Company 10 Metmin Zambia 11 Ministry of Water Development, Sanitation and Environmental Protection 12 Mulonga Water and Sewerage Company 13 National Water Supply and Sanitation council 14 Nkana Water and Sewerage Company 15 North-Western Water and Sewerage Company 16 SNV Zambia 17 Southern Water and Sewerage Company 18 The University of Zambia Integrated Water Resources Management Centre 19 WaterAid Zambia 20 Water and Sanitation for the Urban Poor 21 Water Resources Management Authority 22 Water and Sanitation Association of Zambia 23 Western Water and Sewerage Company 24 Zambia Environmental Management Agency 26 Zambia Water forum and Exhibition 27 1 1 2 Mission: To provide at all times appreciated water and sanitation services on a commercial basis to the delight of our customers. CHAMBESHI WATER & SEWERAGE CO. LTD OFFICES HEAD OFFICE Mungwi District Office Plot 690A Johnstone Nkole Complex Mubanga Chipoya Road Town Centre Central Town PO Box 410397, KASAMA Mpulungu District Office Tel: (+260) 214 221302 Monument Road near the urban clinic Fax: (+260) 214 221302 Mbala District Office Alan Chelemu Road Mporokoso District Office Behind the Post Office Luwingu District Office Chibwe Wamukulu Road Chinsali District Office Between Natsave and ZESCO Along Nabuluma Road Lupili Township opposite the District Commissioner’s Office Chilubi District Office Munchinshi Road Nakonde District Office Mukoma village Isoka District Office P.O. Box 430131, Nakonde Along old Great North Road Kaputa District Office Mpika District Office Along old Great North Road Tazara Office opposite Catholic Church at Shanghai Tanks Kasama District Office Plot No.9 Milungu Road Boma Office Central Town, Road after Mpika boys Secondary P.O. Box 410397, Kasama School 3 MINISTRY OF WATER DEVELOPMENT SANITATION AND ENVIRONMENTAL PROTECTION Mission: Department of Water Resources Development (DWRD) To provide at all times appreciated water and sanitation services on a commercial basis to the delight of our customers. CHAMBESHI WATER & SEWERAGE CO. LTD OFFICES HEAD OFFICE Mungwi District Office Plot 690A Johnstone Nkole Complex Mubanga Chipoya Road Town Centre Central Town PO Box 410397, KASAMA Mpulungu District Office Tel: (+260) 214 221302 Monument Road near the urban clinic Fax: (+260) 214 221302 Mbala District Office Alan Chelemu Road Mporokoso District Office Surface Water Groundwater Behind the Post Office Construct, rehabilitate and maintain surface Develop groundwater resources water infrastructure Undertake exploratory research and surveys on availability of Groundwater Provide technical guidance and support to Provide technical guidance and support to Luwingu District Office stakeholder institutions stakeholder institutions Chibwe Wamukulu Road Chinsali District Office Conduct research on surface water related issues Conduct research on groundwater and related Between Natsave and ZESCO Along Nabuluma Road Monitor and evaluate the implementation of issues Lupili Township opposite the District Commissioner’s surface water projects Office Chilubi District Office Munchinshi Road International Waters Nakonde District Office Provide technical input in the cooperation over transboundary water resources Mukoma village Provide technical advice and policy guidance on transboundary water resources Isoka District Office P.O. Box 430131, Nakonde Oversee implementation of programs emanating from regional and international agreements on transboundary- Along old Great North Road waters resources Strategic Focus Kaputa District Office Mpika District Office Enhance water infrastructure development Along old Great North Road Tazara Office Enhance water storage through rain water harvesting opposite Catholic Church at Shanghai Promote management of local and trans boundary aquifers Tanks and enhance groundwater resources availability Kasama District Office Promote inter- basin water transfer schemes Plot No.9 Milungu Road Boma Office Resource mobilisation for water resources Central Town, Road after Mpika boys Secondary P.O. Box 410397, Kasama School development Contact : Department of Water Resources Development, P.O Box 30530, Sheki Sheki Road, Light Industrial Area, Lusaka. Telephone: +260211243543, +260211248304, Website: www.mwdsep.gov.zm 3 4 Image of our operating boundary 5 Image of our operating boundary ENSURING WATER - SUPPLIERS OF QUALITY WATER TESTING AND WATER MONITORING ANALYTICAL INSTRUMENTS FOCAL TECH LIMITED ENSURINGENSURING WWATERATER -- SUPPLIERSSUPPLIERS OFOF QUALITYQUALITY WWATERATER TESTINGTESTING ANDAND WWATERATER MONITORINGMONITORING ANALANALYTICALYTICAL INSTRUMENTSINSTRUMENTS 5 6 7 Tel: +260 212 622 153/5 B12 Vitanda Street, P.O. Box 71278 Ndola, Zambia 8 LUSAKA WATER AND SEWERAGE COMPANY LIMITED LUSAKA SANITATION PROGRAM: BUILDING HEALTHIER, HAPPIER FAMILIES. WHAT YOU NEED TO KNOW The Lusaka Sanitation Program is a 5 year initiative by LWSC that will elevate Lusaka residents' quality of sanitation by providing affordable sanitation options. New sewer lines means those living near those lines can install and use flushing toilets. For areas sewer cannot serve, families can build affordable and modern toilet options that are designed and constructed to ensure the safety of the groundwater – and will immediately improve their quality of life and comfort. Formal teams will be available to empty septic tanks and pit la-trines, and more treatment facilities will be set up to accommodate the volume of fecal sludge and septage that is emptied. As LWSC continues to expand its capacity to provide safe water to residents, the Lusaka Sanitation Program will be working within communities to build healthier and happier families. 9 LUSAKA WATER AND SEWERAGE COMPANY LIMITED LUSAKA SANITATION PROGRAM: BUILDING HEALTHIER, HAPPIER FAMILIES. WHAT YOU NEED TO KNOW The Lusaka Sanitation Program is a 5 year initiative by LWSC that will elevate Lusaka residents' quality of sanitation by providing affordable sanitation options. New sewer lines means those living near those lines can install and use flushing toilets. For areas sewer cannot serve, families can build affordable and modern toilet options that are designed and constructed to ensure the safety of the groundwater – and will immediately improve their quality of life and comfort. Formal teams will be available to empty septic tanks and pit la-trines, and more treatment facilities will be set up to accommodate the volume of fecal sludge and septage that is emptied. As LWSC continues to expand its capacity to provide safe water to residents, the Lusaka Sanitation Program will be working within communities to build healthier and happier families. Powered by Integrity, People, Teamwork and Excellence 9 10 11 12 12 “Mulonga – Towards Purified Excellence” VISION To be the most admired ulity in Africa MISSION To provide sustainable Water and Sanitaon Services that ensure Customer delight and maximise Shareholder value through a movated workforce. CORE VALUES WITH THE ACRONYM WAPRIT · Wisdom- We shall exercise good judgement with forward thinking in dealing with all stakeholder · Accountability- We shall endeavour to be transparent and accountable to all stakeholders. · Performance Excellence: We shall competently and effecvely perform our dues to the best of our ability. · Reliability- We shall be consistent and dependable in our dealings · Innovave- We shall pursue new froners of knowledge in serving our customers diligently · Teamwork:- We shall apply effecve team working a�tude that includes all our stakeholders QUALITY STATEMENT: MWSC is commi�ed and shall endeavor to provide quality water and sewerage services to its esteemed customers in an efficient, environmentally friendly and cost-effecve manner. This commitment is rooted in our corporate values and is essenal to our connued growth. CONTACT US Musonko House, Kabundi Road, PO Box 11712, Chingola Tel +260 212 312199 Fax +260 212 310025 Mobile: 096 / 095 5 486979 E-mail: [email protected] Twi�er: www.twi�er.com/mulongawater Facebook:www.facebook.com/mulongawater www.mwsc.com.zm 13 NATIONAL WATER SUPPLY AND SANITATION COUNCIL THE WATER AND SANITATION REGULATOR Our Vision transparent manner in all regulatory functions while maintaining Safe, affordable and sustainable water supply and predictability, fairness and confidentiality. sanitation services for all. Integrity and professionalism – in discharging responsibilities. Our Mission We shall not allow bias, conflict of interest or the influence of To regulate provision of Water and Sanitation Services others to override our professional judgement. (WSS) focusing on: Why Regulate Water Supply and Sanitation · Sustainable service delivery balancing The provision of water supply and sanitation services is a c o m m e r c i a l o r i e n t a t i o n a n d s o c i a l natural monopoly. Unlike other services such the telecoms, a consideration; WSS customer has no real choice in the service provider to be · Increased access to affordable safe water and connected to. Providers left to themselves, would want to acceptable sanitation; and operate in financially lucrative areas only and therefore leave a large number of people without access to clean water and · Increased public awareness. sanitation services. It is in this regard that the quality of the service