"...defend the needy and the poor!" Proverbs 31:9 annual report 2015–2016 CATHOLIC CHARITIES BUREAU, INC. | DIOCESE OF ST. AUGUSTINE the mission of Catholic Charities is to provide services to anyone in need, regardless of race or religion; to advocate justice, human dignity and quality of life; and to call all people to join in these efforts— thereby reflecting the compassion of God in Christ. MESSAGE FROM THE PRESIDENT AND DIOCESAN DIRECTOR "mercy the disposition to be kind and forgiving. Founded on compassion, putting this feeling into practice with a readiness to assist, is therefore the ready willingness: to help anyone in need.” As we conclude the Year of Mercy, we believe Catholic Charities has answered Pope Francis’ call and desire during this past year to be attentive to the needs of the poor, the suffering, and the lonely. The Corporal Works of Mercy are actions we perform to extend God’s compassion and mercy to those in need: feeding the hungry, sheltering the homeless, clothing the naked, visiting the sick and imprisoned, burying the dead, and giving alms to the poor. These Corporal Works of Mercy are the foundation of Catholic Charities. The following pages of our 2015–2016 Annual Report give witness to the acts of mercy practiced on a daily basis in our agency. As we reflect upon the services provided, whether it be to a newly arrived refugee to our country, a young woman choosing to place her child with an adoptive family, a camper at Camp I Am Special, or a young family struggling to meet their basic needs, the dignity of each person is our top priority. Today, the Catholic Charities network has four regional offices, located in Gainesville, Jacksonville, Lake City, and St. Augustine. Although the services may vary from site to site, the goal of our programs in each office and satellite location is to respond to the unique needs of the communities we serve. It is our Catholic identity and Catholic Social Teaching that call upon us to see Jesus in the face of the poor. As Pope Francis tells us that “even the weakest and most vulnerable, the sick, the old, the unborn, and the poor, are masterpieces of God’s creation, made in his own image, destined to live forever, and deserving of the utmost reverence and respect.” This is what grounds our daily work: works of mercy that could not be possible without the commitment of many individuals. We are blessed with dedicated staff, generous donors, engaged volunteers, and supportive community partners. We could not provide the services of our agency without the investment of so many. Thank you for being partners with us as we strive daily to put compassion into action. May God bless you and those you love. In Charity for all, annual report 2015–2016 annual report CHARITIES BUREAU, INC. CATHOLIC ccbdosa.org 1 Most Reverend Felipe J. Estevez, S.T.D. Laura Hickey, Diocesan Director/CEO Bishop of St. Augustine Catholic Charities Bureau, Inc. Our agency served a total of 71,444individuals through the four regional offices. FINANCIAL SUMMARY FISCAL ACCOUNTABILITY The agency oversees and safeguards the assets of Catholic Charities in adherence with best accounting principles, practices, and theories. As a good steward of donations and grants, Catholic Charities is committed to providing transparency and accountability to donors and funders. The agency’s CFO provides up-to-date financial recording and reporting, including regional and annual budgets, necessary schedules, and financial analysis to management and the finance committee of the board of directors. An independent annual audit is performed and reviewed by the finance committee of the board of directors. 2015–16 REVENUE 2015–16 EXPENSES ccbdosa.org CHARITIES BUREAU, INC. CATHOLIC 2015–2016 annual report $11,570,453 $11,570,453 3.25% PROGRAM SERVICE FEES 85.31% PROGRAM SERVICES 41.09% CONTRIBUTIONS 1.01% OTHER INCOME 5.76% SPECIAL EVENTS 36.79% GRANTS 9.01% ADMINISTRATION 5.68% FUNDRAISING 12.10% DIOCESAN SUPPORT 2 The agency provided services to over 71,444 individuals in 17 counties: Duval, Clay, Baker, St. John’s, Nassau, Flagler, Putnam, Alachua, Bradford, Dixie, Gilchrest, Levy, agencyhighlights Union, Columbia, Hamilton, Lafayette, and Suwannee. 17,535 INDIVIDUALS 3,544 INDIVIDUALS 421 INDIVIDUALS Emergency Financial Assistance Refugee Programs assisted Camp I Am Special provided overnight helped individuals in a variety of refugees in establishing their camp experiences for children, ways, including helping to pay for lives in freedom and peace, and teenagers, and young adults with rent, utilities, school supplies, and in making the U.S. their new home. disabilities in a safe and secure other critical needs. environment; respite for parents and families; and a meaningful volunteer experience for high school and college "We pray for a heart which will embrace immigrants. God students and adults. will judge us upon how we have treated the most needy. " -Pope Francis 710 INDIVIDUALS 719 INDIVIDUALS 458 INDIVIDUALS Pro-Life Services Farm Workers’ Ministry assisted Legalization and (Pregnancy, Adoption, and Post-Adoption) farm worker families with food, Immigration Services helped 719 clothing, utilities, advocacy, and individuals’ hopes become reality— 122 individuals made the choice to other needed services. some found a home in the U.S., bring new lives to this world. some brought long-awaited family members home, some began to 239 people gave children a place work. All lives were enhanced. in their hearts and homes. annual report 2015–2016 annual report CHARITIES BUREAU, INC. CATHOLIC ccbdosa.org 97 sought to reconnect with their 3 parents and/or children. Self-Sufficiency Programs Holiday Assistance Pounds of Food (Workforce Development and Bridges to Prosperity) 8,594 INDIVIDUALS 1,518,782 INDIVIDUALS 321 Helped families and children to Food was provided to individuals Through the Workforce Development enjoy and celebrate the holidays. and families through our pantries, Program, 171 individuals received mobile outreaches, and food bank. help in overcoming barriers to employment. Through Bridges to Prosperity, 150 individuals learned how to fill their lives with meaning and hope, and began their journeys to a bright future. Food and Pantry Assistance and Rural Catholic Charities Mobile Outreach 67 PARISHES 38,099 INDIVIDUALS Our parishes worked closely with 67 parishes and Catholic schools Individuals and families in Weekend Hunger Backpack Programs around the 17 counties of the impoverished rural areas were able Diocese of St. Augustine. They to put food on their tables and collected for food drives at their 1,043 CHILDREN feed their families, thanks to Food parishes, supplied a significant Pantry Assistance and Rural Mobile We prevented children from going amount of food for our pantries, Outreach. hungry during weekends and and provided furniture and other holidays by supplying them with donations for our newly arrived backpacks filled with nutritious refugee families, gifts for holiday food to take home. programs, donations of cash, assistance during food distributions ccbdosa.org CHARITIES BUREAU, INC. CATHOLIC 2015–2016 annual report and rural outreaches, and more. we couldn't do this without you! 105 Employees + 1,177 Volunteers Putting Compassion Into Action = 70,888 INDIVIDUALS WHOSE NEEDS WERE MET AND LIVES WERE ENHANCED. AGENCY LEADERSHIP: Laura M. Hickey, ACSW – Diocesan Director/CEO Anita A. Hassell, MBA – Chief Operating Officer MaryEdda Day, MBA, CPA – Chief Fiscal Officer 4 "We Christians are called to confront the poverty of our brothers and sisters, to touch it, to make it our own and regionaloffices to take practical steps to alleviate it." -Pope Francis LAKE CITY JACKSONVILLE 4 REGIONAL OFFICE 1REGIONAL OFFICE Suzanne Edwards Lauren Weedon Hopkins, CFRE Regional Director Regional Director PROVIDES SERVICES IN: PROVIDES SERVICES IN: BAKER, CLAY, COLUMBIA, HAMILTON, DUVAL, NASSAU, AND NORTHERN LAFAYETTE, SUWANNEE ST. JOHNS COUNTIES. AND UNION COUNTIES. Regional Office is located at: Regional Office is located at: 134 E. Church Street 553 NW Railroad Street Jacksonville, FL 32202 Lake City, FL 32055 (904) 354-4846 (386) 754-9180 ccbjax.org catholiccharitieslakecity.org ST. AUGUSTINE 3 REGIONAL OFFICE GAINESVILLE Mary Kelley Kryzwick 2 REGIONAL OFFICE Regional Director John C. Barli Regional Director PROVIDES SERVICES IN: FLAGLER, PUTNAM AND PROVIDES SERVICES IN: ST. JOHNS COUNTIES. ALACHUA, BRADFORD, Regional Office is located at: DIXIE, GILCHRIST AND 3940 Lewis Speedway, Suite 2103 LEVY COUNTIES. St. Augustine, FL 32084 Regional Office (904) 829-6300 is located at: ccbstaug.org 1701 NE 9th Street Gainesville, FL 32609 Second location: (352) 372-0294 1000 Husson Avenue catholiccharitiesgainesville.org Palatka, FL 32177 (386) 328-2333 annual report 2015–2016 annual report CHARITIES BUREAU, INC. CATHOLIC ccbdosa.org 5 Our personnel The agency expressed consistently enjoys We provided 93% 99% SATISFACTION CONSUMER $2,552,240 WORKING FOR SATISFACTION IN DIRECT FINANCIAL ASSISTANCE OUR AGENCY Whoever oppresses the poor shows CATHOLIC CHARITIES BUREAU, INC. contempt for their Maker, but whoever Diocese of St. Augustine BOARD OF DIRECTORS 2016 is kind to the needy honors God. OFFICERS: Bishop Felipe J. Estévez -Proverbs 14:31 President and Chair Laura M. Hickey Secretary/Treasurer/Diocesan Director BOARD MEMBERS: Lisa Adel ccbdosa.org CHARITIES BUREAU, INC. CATHOLIC 2015–2016 annual report Ricky Bedoya Jim Denkler Rev. William Kelly Sister Ann Kuhn CCUSA - the National Office for one of the nation’s largest social service networks. Eileen Marzak Member agencies and institutions nationwide provide vital social services to over Sally Moses 10 million people in need, regardless of their religious, social, or economic backgrounds. Jeff Mouhalis Rev. Guy Noonan A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION FOR Lisa Obringer CATHOLIC CHARITIES BUREAU, INC., A FLORIDA-BASED NONPROFIT CORPORATION Dr. Christopher Pratt (REGISTRATION # CH5388), MAY BE OBTAINED FROM THE DIVISION OF CONSUMER Martin Redmond SERVICES BY CALLING, TOLL-FREE, 1-800-HELP-FLA (435-7352) WITHIN THE STATE OR BY Alicia Somers VISITING WWW.800HELPFLA.COM.