Departure Punctuality - Apr-17 Last Month Last Year % Change Target Var to Target First Wave 87.6% 91.3% -3.8% 85.0% 2.6% Not First Wave 77.5% 81.5% -4.0% 85.0% -7.5% Grand Total 79.7% 83.6% -3.9% 85.0% -5.3% Departure Punctuality - Last 12 Months This Year Prev Year % Change Target Var to Target First Wave 84.3% 85.0% (0.6%) 82.0% 2.3% Not First Wave 74.8% 77.4% (2.6%) 82.0% -7.2% Grand Total 77.0% 79.1% (2.1%) 82.0% -5.0% ATMs and Passenger Volumes MTD YTD Last Year Change Last Year Change Last Year Change Last Year Change Terminal Flight Passengers Passengers % Movements Movements % Passengers Passengers % Movements Movements % Arriving 515,217 431300 19% 3149 2757 14% 515,217 431300 19% 3149 2757 14% Terminal 1 Departing 504,732 398973 27% 3147 2757 14% 504,732 398973 27% 3147 2757 14% Terminal 1 1,019,949 830273 23% 6296 5514 14% 1,019,949 830273 23% 6296 5514 14% Total Arriving 234,991 214567 10% 1175 1050 12% 234,991 214567 10% 1175 1050 12% Terminal 2 Departing 226,719 190831 19% 1181 1031 15% 226,719 190831 19% 1181 1031 15% Terminal 2 461,710 405398 14% 2356 2081 13% 461,710 405398 14% 2356 2081 13% Total Arriving 382,600 353080 8% 3523 3281 7% 382,600 353080 8% 3523 3281 7% Terminal 3 Departing 380,512 329936 15% 3527 3277 8% 380,512 329936 15% 3527 3277 8% Terminal 3 763,112 683016 12% 7050 6558 8% 763,112 683016 12% 7050 6558 8% Total Grand Total 2,244,771 1918687 17% 15702 14153 11% 2,244,771 1918687 17% 15702 14153 11% Monthly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of ATMs # Delays % Flights with no Delay FLYBE BE 3345 27.6% 590 82% RYANAIR FR 2344 19.3% 520 78% EASYJET AIRLINES EZY 1979 16.3% 508 74% JET2.COM LS 859 7.1% 105 88% THOMSON AIRWAYS TOM 751 6.2% 197 74% MONARCH AIRLINES SCH ZB 750 6.2% 168 78% THOMAS COOK AIRLINES MT 736 6.1% 179 76% BRITISH AIRWAYS BA 525 4.3% 68 87% AER LINGUS EI 444 3.7% 34 92% LUFTHANSA LH 405 3.3% 74 82% Grand Total 12138 100.0% 2443 80% Yearly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of Total ATMs # Delays % Flights with no Delay FLYBE BE 38911 21% 6972 82% RYANAIR FR 24852 13% 6156 75% EASYJET AIRLINES EZY 20636 11% 5720 72% JET2.COM LS 12513 7% 3375 73% THOMSON AIRWAYS TOM 11959 6% 3192 73% MONARCH AIRLINES SCH ZB 9480 5% 1856 80% THOMAS COOK AIRLINES MT 9050 5% 2181 76% BRITISH AIRWAYS BA 6882 4% 1401 80% AER LINGUS EI 5340 3% 694 87% LUFTHANSA LH 4838 3% 892 82% Grand Total 144461 77% 32439 78% Departure Punctuality by Terminal T1 Punctuality T2 Puntuality T3 Puntuality 78.68% 81.46% 80.12% First Wave Departure Punctuality Operator Name Operator IATA Code # Movements % of Movements Punctuality % RYANAIR FR 260 15.1% 93.85% K.L.M. KL 30 1.7% 90.00% JET2.COM LS 253 14.7% 89.72% EASYJET AIRLINES EZY 302 17.5% 89.07% MONARCH AIRLINES SCH ZB 188 10.9% 88.30% THOMSON AIRWAYS TOM 205 11.9% 87.32% LUFTHANSA LH 54 3.1% 87.04% THOMAS COOK AIRLINES MT 172 10.0% 84.88% FLYBE BE 232 13.4% 81.47% BRITISH AIRWAYS BA 30 1.7% 80.00% Grand Total 1726 100.0% 87.95% Monthly Airline Performance by Departure Punctuality Departing Punctuality Punctuality Operator Arriving Departing Change (Dep- Inbound Ranking Operator Name IATA Code Movements Movements Punctuality Punctuality Arr) Baggage 1 ICELANDAIR FI 52 0.3% 77% 100% 23% 81% 1 CATHAY PACIFIC CX 34 0.2% 65% 100% 35% 100% 1 HAINAN AIRLINES HU 34 0.2% 12% 100% 88% 88% 4 QATAR AIRWAYS QR 138 0.9% 68% 94% 26% 94% AUSTRIAN 5 OS 66 0.4% 55% 94% 39% 88% AIRLINES SAS SCANDINAVIAN 6 SK 318 2.0% 91% 94% 3% 100% AIRLINES 7 FINNAIR AY 120 0.8% 88% 93% 5% 88% 8 DELTA AIRLINES DL 78 0.5% 77% 92% 15% 95% 9 AER LINGUS EI 444 2.8% 95% 89% (6%) 87% AURIGNY AIR 10 GR 108 0.7% 89% 89% 0% 98% SERVICES VIRGIN ATLANTIC 11 VS 219 1.4% 83% 88% 5% 90% AIRWAYS 12 JET2.COM LS 859 5.5% 87% 88% 1% 94% 13 GERMAN WINGS 4U 80 0.5% 93% 88% (5%) 100% 14 BRITISH AIRWAYS BA 525 3.4% 87% 87% 1% 93% MONARCH 15 ZB 750 4.8% 71% 85% 14% 96% AIRLINES SCH 16 AIR FRANCE AF 180 1.1% 83% 84% 1% 97% 17 LUFTHANSA LH 405 2.6% 79% 84% 5% 92% 18 ETIHAD AIRWAYS EY 120 0.8% 70% 83% 13% 82% 19 UNITED UA 58 0.4% 79% 83% 3% 86% THOMAS COOK 20 MT 736 4.7% 69% 82% 13% 92% AIRLINES 21 VUELING AIRLINES VY 100 0.6% 86% 82% (4%) 84% 22 FLYBE BE 3,345 21.4% 83% 81% (2%) 93% AMERICAN 23 AA 169 1.1% 76% 81% 4% 78% AIRLINES 24 IRAQI AIRWAYS IA 10 0.1% 80% 80% 0% 40% THOMSON 25 TOM 751 4.8% 68% 79% 11% 88% AIRWAYS SINGAPORE 26 SQ 86 0.5% 72% 79% 7% 95% AIRLINES 27 K.L.M. KL 350 2.2% 82% 78% (4%) 98% 28 IBERIA EXPRESS I2 26 0.2% 85% 77% (8%) 85% 29 RYANAIR FR 2,344 15.0% 79% 77% (2%) 96% 30 EASYJET AIRLINES EZY 1,979 12.6% 72% 77% 4% 90% 31 EUROWINGS EW 180 1.1% 68% 70% 2% 100% 32 ROYAL AIR MAROC AT 26 0.2% 69% 69% 0% 92% 33 EMIRATES EK 180 1.1% 62% 69% 7% 88% 34 COBALT AIR CO 24 0.2% 75% 67% (8%) 92% 35 AIR MALTA KM 16 0.1% 63% 63% 0% 88% 36 AIR TRANSAT TS 10 0.1% 60% 60% 0% 80% BRUSSELS 37 SN 162 1.0% 72% 53% (19%) 81% AIRLINES 38 P.I.A. PK 94 0.6% 47% 51% 4% 36% NORWEGIAN AIR 39 DY 56 0.4% 75% 50% (25%) 100% SHUTTLE SWISS 40 INTERNATIONAL LX 110 0.7% 73% 47% (25%) 91% AIR LINES SAUDIA ARABIAN 41 SV 44 0.3% 9% 41% 32% 32% AIRLINES 42 TURKISH AIRLINES TK 120 0.8% 50% 40% (10%) 72% 43 AEGEAN AIRLINES A3 16 0.1% 75% 38% (38%) 100% NORWEGIAN AIR 44 D8 70 0.4% 46% 37% (9%) 97% INTERNATIONAL 45 AIR PORTUGAL TP 60 0.4% 70% 27% (43%) 60% FREEBIRD 46 FHY 15 0.1% 0% 0% 0% 100% AIRLINES Grand Total 15,667 100.0% 78% 80% 2% 92% Monthly Airline Performance by Punctuality Change (difference between Arrival OTP and Departure OTP) Punctuality Punctuality Change Operator Arriving Departing Change (Dep- Inbound Ranking Operator Name IATA Code Movements Movements Punctuality Punctuality Arr) Baggage 1 HAINAN AIRLINES HU 34 0.2% 12% 100% 88% 88% AUSTRIAN 2 OS 66 0.4% 55% 94% 39% 88% AIRLINES 3 CATHAY PACIFIC CX 34 0.2% 65% 100% 35% 100% SAUDIA ARABIAN 4 SV 44 0.3% 9% 41% 32% 32% AIRLINES 5 QATAR AIRWAYS QR 138 0.9% 68% 94% 26% 94% 6 ICELANDAIR FI 52 0.3% 77% 100% 23% 81% 7 DELTA AIRLINES DL 78 0.5% 77% 92% 15% 95% MONARCH 8 ZB 750 4.8% 71% 85% 14% 96% AIRLINES SCH 9 ETIHAD AIRWAYS EY 120 0.8% 70% 83% 13% 82% THOMAS COOK 10 MT 736 4.7% 69% 82% 13% 92% AIRLINES THOMSON 11 TOM 751 4.8% 68% 79% 11% 88% AIRWAYS SINGAPORE 12 SQ 86 0.5% 72% 79% 7% 95% AIRLINES 13 EMIRATES EK 180 1.1% 62% 69% 7% 88% 14 FINNAIR AY 120 0.8% 88% 93% 5% 88% VIRGIN ATLANTIC 15 VS 219 1.4% 83% 88% 5% 90% AIRWAYS 16 LUFTHANSA LH 405 2.6% 79% 84% 5% 92% AMERICAN 17 AA 169 1.1% 76% 81% 4% 78% AIRLINES 18 EASYJET AIRLINES EZY 1,979 12.6% 72% 77% 4% 90% 19 P.I.A. PK 94 0.6% 47% 51% 4% 36% 20 UNITED UA 58 0.4% 79% 83% 3% 86% SAS SCANDINAVIAN 21 SK 318 2.0% 91% 94% 3% 100% AIRLINES 22 EUROWINGS EW 180 1.1% 68% 70% 2% 100% 23 AIR FRANCE AF 180 1.1% 83% 84% 1% 97% 24 JET2.COM LS 859 5.5% 87% 88% 1% 94% 25 BRITISH AIRWAYS BA 525 3.4% 87% 87% 1% 93% AURIGNY AIR 26 GR 108 0.7% 89% 89% 0% 98% SERVICES 26 IRAQI AIRWAYS IA 10 0.1% 80% 80% 0% 40% 26 ROYAL AIR MAROC AT 26 0.2% 69% 69% 0% 92% 26 AIR MALTA KM 16 0.1% 63% 63% 0% 88% 26 AIR TRANSAT TS 10 0.1% 60% 60% 0% 80% FREEBIRD 26 FHY 15 0.1% 0% 0% 0% 100% AIRLINES 32 FLYBE BE 3,345 21.4% 83% 81% (2%) 93% 33 RYANAIR FR 2,344 15.0% 79% 77% (2%) 96% 34 VUELING AIRLINES VY 100 0.6% 86% 82% (4%) 84% 34 K.L.M. KL 350 2.2% 82% 78% (4%) 98% 36 GERMAN WINGS 4U 80 0.5% 93% 88% (5%) 100% 37 AER LINGUS EI 444 2.8% 95% 89% (6%) 87% 38 IBERIA EXPRESS I2 26 0.2% 85% 77% (8%) 85% 39 COBALT AIR CO 24 0.2% 75% 67% (8%) 92% NORWEGIAN AIR 40 D8 70 0.4% 46% 37% (9%) 97% INTERNATIONAL 41 TURKISH AIRLINES TK 120 0.8% 50% 40% (10%) 72% BRUSSELS 42 SN 162 1.0% 72% 53% (19%) 81% AIRLINES NORWEGIAN AIR 43 DY 56 0.4% 75% 50% (25%) 100% SHUTTLE SWISS 44 INTERNATIONAL LX 110 0.7% 73% 47% (25%) 91% AIR LINES 45 AEGEAN AIRLINES A3 16 0.1% 75% 38% (38%) 100% 46 AIR PORTUGAL TP 60 0.4% 70% 27% (43%) 60% Grand Total 15,667 100.0% 78% 80% 2% 92% Monthly Delay Analysis by Airline Ground Total Delay Air Traffic Airline Airport Servicing Misc Reactionary Weather Operator Name Incidents Delays Delays Delays Delays Delays Delays Delays RYANAIR 1415 149 236 632 81 22 276 18 EASYJET AIRLINES 708 72 167 201 32 60 166 10 FLYBE 677 29 188 204 65 38 145 8 THOMSON AIRWAYS 259 51 58 87 20 15 21 7 MONARCH AIRLINES 257 62 34 95 26 12 21 6 SCH JET2.COM 197 31 37 58 30 22 16 3 LUFTHANSA 169 26 50 49 3 2 36 2 THOMAS COOK 155 7 73 31 14 7 18 5 AIRLINES K.L.M.