Cambridge University Press 978-0-521-68171-1 - Government Communication in Australia Edited by Sally Young Index More information Index ABC, xxxii Association of Non-English Speaking Media Watch, 142 Background Women of Australia, 267 radio broadcasting of parliament, 73 Association of Women’s Organisations radio youth network Triple J, 277 Conference, 268 Abetz, Eric, 161, 269 Atkins, Dennis, 132 accessibility, xxix Atkinson, Joe, 92 accountability, 20, 25, 84, 230, 232 Attorney-General’s Department, 12, 212 information flow and, 37 Auditor-General, 20, 45 in the public service, 49 advertising guidelines, 33, 195, 204, 242 ACT government, 235, see also Stanhope, Jon Australia ‘Canberra Connect’, 238 citizens and online communication, Chief Minister’s Talkback, 245 176–8 Community Cabinet, 249 compulsory voting, 174 ACTU-ALP Accord, 55 Constitution, 28, 68 ACTV v Commonwealth, 28 e-government, 166 advertising, regulation of, 39 evaluation of government communication, Advertising Standards Council, 33 232–4 advocacy, 164, 256, 257–8 federal system, xxv, 6 Akerman, Piers, 87, 141 geographical distances, xxv Albrechtsen, Janet, 142 government advertising in, 181–203 Allan, Tim, 107 government communication online, Althusser, Louis, 217 161–80 Amnesty International, 281 innovation in government communication, Anderson, Lori, 163 229–54 aNiMaLS, 9, 134 national belonging, 216–22, 223 Animals II, 10 national identity, 262 ANSTO campaign, 121, 125 service delivery by the voluntary sector, 10, Anti-Cancer Councils, 190 255 anti-terrorism advertising, 212–14, 224, social marketing, 190 225, 226 use of ICT, 162–4 effectiveness of, 224–6 Australia–ADifferent Light campaign, 210 anti-terrorism legislation, 78, 169 Australia Institute survey, 258–61 APLA Limited v Legal Services Commissioner Australia Post, 27 (NSW), 274 Australian Aluminium Council, 57 Aristotle, 140, 145, 146, 155 Australian Broadcasting Authority, 25 Assisted Passage Scheme to Australia, 185 Australian Broadcasting Tribunal, 190 Association of Australian National Advertisers, Australian Capital Television v The 184 Commonwealth, 272 336 © Cambridge University Press www.cambridge.org Cambridge University Press 978-0-521-68171-1 - Government Communication in Australia Edited by Sally Young Index More information INDEX 337 Australian Chamber of Commerce and media interviews, 105 Industry, xxxiii, 52, 56 spin, 104, 286 Australian Chamber of Manufacturers, 190 blogging, 170 Australian Council of Trade Unions, 23, 55, Blumer, Jay, 139 199, 200 Board of Taxation, 265 Australian Democrats, 60, 164, 170, 171 Bolt, Andrew, 142 Australian Dried Fruits Board, 118 Bonney, Bill, 114, 141 Australian Electoral Commission, 60, 278, 281, Boorstin, Daniel, 97 282 Bosch, Henry, 56 Australian Government Advertising Service, 122 Boulton, Adam, 84 Australian Government Communications Unit, Bracks, Steve, 245 mission statement, 287 Braestrup, Peter, 82 Australian Government Information Brand Architecture International, 209 Management Office, 167 Brand Australia campaign, 209 Australian Government Liaison Service, 135 branding, 26, 50 Australian Industry Greenhouse Network, 58 Brennan J, 68 Australian Industry Group, 56 Brett, Judith, 135, 153 Australian Labor Party, 109 Broadcasting Services Act 1992, 223 see Labor Party Brogden, John, 87, 88 Australian Law Reform Commission, 240 Brown, Gordon, 102, 103, 108 Australian Made campaign, 192 Brown, John, 192 Australian Manufacturing Council, 190 Brown Melhuish Fishlock, 212, 218, 224, 225 Australian National Audit Office, 13 Burke, John M., 117 Australian National Travel Association, 118 Burke, Peter, 117 Australian Public Service Code of Conduct, 40 Burson Marsteller, 126 Australian Public Service values, 37 Bush administration, 91 Australian Taxation Office, 265 Bush, George W., 147 Australian Tourist Commission, 209 business Australian Wheat Board, 58, 83 business associations, 55, 56, 57 Australians for Fairer Taxation, 57 business confidence, 61 business–government communication, 51–62 Ballina Shire Council, 29 lobbying of governments, 55–9 Ballina Shire Council v Ringland, 31 power of, 52, 53 Barnes, Jill, 193 relations with government, 52–5 Barnett, Steven, 107 Business and Professional Women’s Barns, Greg, 11 Association, 267 Barry, Paul, 51 Business Coalition for Tax Reform, 57 Bartlett, Andrew, 170, 174 business communications, regulation of, 60 Bartos, Stephen, 223 Business Council of Australia, 52, 56 BBC, 105 Buy Australian campaigns, 60, 191 Charter Renewal, 106 Neil Report, 106 Calwell, Arthur, 148, 151 Be Alert, Not Alarmed television ads, 225 Campbell, Alastair, 93, 94, 101, 106, 123 Beattie, Peter, 230, 245 spin, 7, 102, 104, 108 Beazley, Kim, 109, 149 Campbell, Ian, 269 behavioural persuasion, 121 Canada Bell, Stephen, 53 Adscam, 22, 128 Benaud, Richie, 210 government–NGO relationships, 269 Benn, Tony, 101 GST advertising, 196 Bernays, Edward L., 117, 140 capacity-building, 266 bicentennial advertising campaign, 193–4 capital strike, 54 Billig, Michael, 217 Capling, Ann, 164 Bishop, Patrick, 163 Carr, Bob, 80, 245 Bjelke-Petersen, J., 30 Carson, Lyn, 234, 252 Bjelke-Petersen government, 20, 25 Casey, R.G., 118 Bjelke-Petersen v Warburton, 31 caveat emptor, 32 Blair, Tony, 101–8 censorship, 27, 69 © Cambridge University Press www.cambridge.org Cambridge University Press 978-0-521-68171-1 - Government Communication in Australia Edited by Sally Young Index More information 338 INDEX Central Advertising System, 287 Costello, Peter, 264 Central Office of Information, 100 Craig, Geoffrey, 86 Chalmers, Rob, 7 Crawford, Robert, 184 charities and political activity, 264–6 de Crespigny, Robert, 55 Charities Definition Inquiry, 264, 265 Croll, John, 11 Chen, Peter, 161–80, 285, 286 Cromwell, Oliver, 150 Chesterman, Michael, 274 cronyism, 42 Chifley, Prime Minister Ben, 119 Crosby, Lynton, 94, 108, 135, 136, 141 children overboard affair, 8, 12, 153 C-Span network, 74 chilling effect, 28 Curtin, John, 81 Chomsky, Noam, 114, 138 customer service, 38, 41–2 Churchill, Winston, 150 cyberactivism, 164 Cicero, 155 cynicism, 35, 42, 62, 72, 92 citizens active citizenship, 230, 250–2 Davies, Julie-Anne, 86 citizen engagement, 270–83 Davis, Aeron, 4, 5, 82 citizen participation, xxiv, 250–2 Davis, Glyn, 249, 253, 254 citizen–government communication, 286 Deacon, David, 3–5, 18, 115 engagement with politics, xxiv, 38, 180, 230 deception, 144, 145 and online communication, 176–8 defamation, 28–31 relationship with government, 167–9 Demand and Value Methodology, 166 right to information, 113 democracy, xxiii, 143 citizens’ juries, 247, 252 communication and, xxiii, xxxii civic advocacy groups, 164 crisis of, xxvi Clean Up Australia campaign, 202 deliberative, 96 Clift, Steven, 163 dissent and, 269 Coalition (Liberal–National), xxiv, 8, 9, 20, 54, and freedom of speech, 272, 274 55, 59, 60, 62, 195, 212, 223, 281 information and, 37, 49 Coalition of Activist Lesbians-Australia, 267 participatory, 161 Cocker, Joe, 196 representation of disadvantaged groups, 258 Coleman, Patrick, 271, 280 representative, xxiii, 65, 137, 139, 289 Coleman, Stephen, 161 spin and, 130–43 Combe, David, 60 the press and, 68 Combet v Commonwealth, 23, 24, 31 use of taxpayers’ funds, 43 common law, 28, 29, 31 democratic deficits, 165 Commonwealth Advertising Division, 184 democratic participation, 95, 107, 143 Commonwealth Department of Department of Defence, 12 Information, 184 Department of Health and Aged Care, 122 communication media campaigns, 125 between government and citizens, two-way, Department of Homeland Security (USA), 214 41, 52, 96, 231, 232, 233 Department of Industry and Commerce, 191 and democracy, xxiii, xxxii, 289 Department of Prime Minister and and the public interest, 39–41 Cabinet, 128 communications, regulation of, 43–5 departmental public affairs sections, 11–14, 17, Community Cabinets, 249–50, 254 18, 45, 82 Community Education and Information Devine, Miranda, 141 Programme, 13 digital broadcasting policy, 75 community engagement, 233, 234 dissent, xxix, 261–3, 285 community groups, xxix, 164 Dodson, Louise, 12, 16 consent, 121 dog-whistle politics, 109, 141, 153, 154, 155 manufacture of, 114, 117, 130, 138 Duffy, Michael, 141 consultation, 41, 169, 234, 245–9 Dugdale, Annie, 180 Coombs, H.C., 288 Durant v Greiner, 31 Coombs Royal Commission, 14, 119, 288 Copeland, Gary, 218 Economic Planning Advisory Council, 55 Copeman, Charles, 54 e-democracy, 177, 179 Corbett, Roger, 54 Edwards, Meredith, 246, 249, 253 corporatism, 55 e-government, 165–7, 179 © Cambridge University Press www.cambridge.org Cambridge University Press 978-0-521-68171-1 - Government Communication in Australia Edited by Sally Young Index More information INDEX 339 focus on services, 167 Freudenberg, Graham, 133, 148, 151 ministers and, 168 uptake of, 177 Gaber, Ivor, 123 election campaigns, xxiii, 96, 280–2 Gandy, Oscar H., 3 advertising during, 36 Gans, Herbert, 79 marketing techniques in, 115 Gavan Anderson, 58 spin and, 133 Gelber, Katharine, 270–83, 285 elections, 5, 32 general practitioners, 126 electoral principles, 24 Gerard, Robert, 54, 55 Electoral and Administrative Review Gerson, Michael, 147 Commission, 44 Gibson, Rachel, 161–80, 285, 286 Electoral and Referendum Amendment Gilligan, Andrew, 105, 106 Act (No. 1) 2001, 278 Gleeson CJ, 23, 280 Elliott, John, 54 Glover, Dennis, xxxii, 133, 144–57 Ellis, Bob, 133 Golding, Peter, 3–5, 18, 115 Empire Marketing Board, 118 Gomery Commission of Inquiry, 22, 128, 288 government communication in, 93–109 good governance, 37, 43 government–NGO