VIŠJA STROKOVNA ŠOLA ZA GOSTINSTVO IN TURIZEM MARIBOR STROKOVNA TERMINOLOGIJA V ANGLEŠKEM JEZIKU Študijsko gradivo za interno rabo, 3. izdaja PROGRAM VELNES Katja Zadravec Maribor, oktober 2019 Študijsko gradivo: STROKOVNA TERMINOLOGIJA V ANGLEŠKEM JEZIKU Študijski program: Velnes Avtorica: Katja Zadravec, prof. Usklajeno z gradivom iz projekta Impletum, avtorske pravice nosijo Ministrstvo za izobraževanje, znanost in šport, VSGT Maribor ter avtorica gradiva. 1. izdaja: januar 2018 Izdala: Višja strokovna šola za gostinstvo in turizem Maribor Tisk: GBT Marksl, Maribor Naklada: Tisk na zahtevo Šola je gradivo izdala v interne namene kot opomnik in pripomoček študentom za orientacijo pri usvajanju predpisane snovi. Reproduciranje in razmnoževanje delov ali celote gradiva je dovoljeno le v skladu z Zakonom o avtorskih in sorodnih pravicah (ZASP, Ur. l. RS, št. 94/2004) VSGT Maribor – Strokovna terminologija v angleškem jeziku II Table of contents 1. TOURISM ....................................................................................................................................... 5 1.1 THE DEFINITION OF TOURISM ........................................................................................................... 5 1.2 MOST VISITED ATTRACTIONS ............................................................................................................ 6 1.3 TYPES OF TOURISM ........................................................................................................................... 9 1.4 WHY DO PEOPLE TRAVEL................................................................................................................. 11 1.4.1 Displaying statistical information ............................................................................................ 11 1.4.2 A statistical report ................................................................................................................... 13 1.5 THE STRUCTURE OF THE TOURISM INDUSTRY ................................................................................ 13 1.6 FORECASTING THE FUTURE ............................................................................................................. 15 2. SLOVENIA .................................................................................................................................. 16 2.1 COUNTRY, PEOPLE, FACTS ............................................................................................................... 16 2.2 TOURISM IN SLOVENIA .................................................................................................................... 20 2.2.1 NATURAL HERITAGE OF SLOVENIA.......................................................................................... 20 2.2.2 TANGIBLE CULTURAL HERITAGE OF SLOVENIA (TCH) ............................................................. 20 2.2.3 INTANGIBLE CULTURAL HERITAGE OF SLOVENIA (ICH)........................................................... 21 2.2.4 SPA TOURISM IN SLOVENIA .................................................................................................... 25 3. CAREERS IN TOURISM ................................................................................................................ 27 3.1 PERSONNEL STRUCTURE IN TOURISM ............................................................................................ 27 3.2 EXERCISES ........................................................................................................................................ 30 3.3 JOBS IN THE WELLNESS INDUSTRY .................................................................................................. 33 3.3.1 Management ........................................................................................................................... 33 3.3.2 Guest Service ........................................................................................................................... 33 3.3.3 Support Staff ........................................................................................................................... 34 3.3.4 Spa and Wellness Therapy ...................................................................................................... 34 3.3.5 Fitness Opportunities .............................................................................................................. 34 3.3.6 Health and Medical Wellness .................................................................................................. 34 3.3.7 JOB EXAMPLE .......................................................................................................................... 35 3.4 APPLYING FOR A JOB ....................................................................................................................... 36 4. HOTEL AND OTHER TYPES OF ACCOMMODATION ....................................................................... 43 4.1 HOTEL VOCABULARY ....................................................................................................................... 43 4.2 READING: COLUMBIA TOWERS HOTEL............................................................................................ 46 4.3 HOTEL CLASSIFICATION ................................................................................................................... 48 4.4 READING .......................................................................................................................................... 51 4.5 ASSIGNMENTS ................................................................................................................................. 53 5. WELLNESS INDUSTRY ................................................................................................................. 54 5.1 WELLNESS TOURISM ....................................................................................................................... 54 5.2 WELLNESS CAREERS ........................................................................................................................ 57 5.3 WELLNESS: THE HISTORY AND DEVELOPMENT OF A CONCEPT ...................................................... 57 6. WELLNESS, FITNESS, AND LIFE STYLE MANAGEMENT .................................................................. 60 6.1 THE DIMENSIONS OF WELLNESS ..................................................................................................... 61 6.2 BEHAVIORS THAT CONTRIBUTE TO WELLNESS ............................................................................... 65 6.3 REACHING WELLNESS THROUGH LIFESTYLE MANAGEMENT .......................................................... 67 7. NUTRITION ................................................................................................................................ 73 7.1 YOUR QUICK REFERENCE TO THE BASICS OF NUTRITION ............................................................... 75 7.2 USING THE NUTRITION FACTS LABEL .............................................................................................. 81 7.3 REACHING AND STAYING AT A HEALTHY WEIGHT .......................................................................... 82 8. WELLNESS TREATMENTS AS ADVERTISED ON DESTINATIONS ...................................................... 83 8.1 DETOXIFICATION TREATMENTS....................................................................................................... 83 VSGT Maribor – Strokovna terminologija v angleškem jeziku 3 8.2 FACIAL TREATMENTS ...................................................................................................................... 84 8.3 MASSAGES ...................................................................................................................................... 85 8.4 SAUNA ............................................................................................................................................. 88 8.5 BODY TREATMENTS & WRAPS ........................................................................................................ 91 8.6 AQUA FITNESS/WATER AEROBICS .................................................................................................. 91 8.7 YOGA ............................................................................................................................................... 92 9. PRESENTATION OF WELLNESS OFFER........................................................................................... 93 9.1 The Mexican way of enjoying life ................................................................................................... 93 9.2 Lifestyle and romance on a Mediterranean island ......................................................................... 94 9.3 Spa break, golf and royal comfort on Lake Geneva ........................................................................ 95 10. COMMUNICATION...................................................................................................................... 96 10.1 LETTERS AND E-MAILS .................................................................................................................. 96 10.2 MAKING AND TAKING TELEPHONE CALLS .................................................................................... 99 10.3 LANGUAGE FOCUS – POLITE REQUESTS ..................................................................................... 104 10.4 CALCULATIONS ..........................................................................................................................