2020 Community Impact Report The pandemic amplified the demand for basic needs in our communities. Combatting hunger and homelessness, bolstering mental and physical health, and supporting evolving educational needs were more critical than ever. Nsight maintained its commitment to furthering the missions of local organizations that not only had to double down on their efforts to help our neighbors in need, but also had to reimagine how to safely deliver those services. By coming together as a community, many unprecedented obstacles were overcome in 2020, strengthening our communities for the future. Cash and in-kind contributions valued at $603,3I9 furthered the efforts of local nonprofits and community organizations The BOYS & GIRLS CLUB OF PORTAGE The NEW COMMUNITY SHELTER COUNTY positively impacted more served 168,079 meals through its than 2,000 youth annually. community meal program. MARSHFIELD ST. VINCENT DE PAUL collected and organized food for distribution to the needy. Ensured customers were connected to work, school, family and friends by giving extra high-speed data and internet service valued at over $2.7 million Donated wireless Supported community technology initiatives with valued at in-kind products and services valued at $I88,945 to community events $238,773 and critical nonprofit FOUNDATIONS HEALTH AND WHOLENESS offered virtual organizations therapy sessions. Message from the CEO Mark M. Naze 2020 was a difficult year for all of us. No Bay Habitat for Humanity. To further matter where you lived, what you do the efforts of these two organizations or who you are, it was impossible to during a crucial time, Cellcom made an escape the impact of the pandemic. additional gift of $5,000. It challenged companies and organizations to reinvent how we To recognize the efforts of high school do business, as well as touching us seniors we surprised this year’s scholarship on a personal level in countless ways. recipients with porch-side check Despite all the disruptions, there was presentations. A total of $21,900 was a strong undercurrent of togetherness. awarded to 25 students. We also ran We experienced triumphs, big and public service announcements to small, as we navigated this unchartered congratulate the Class of 2020 and wish territory. Collectively, we found new ways them the best in their future endeavors. to approach school, work and everything With a rapidly growing need for well- in between while keeping each other safe. stocked food pantries and homeless For the Nsight family of companies, our shelters, we expanded our Givin’ a Little goals remained the same in 2020. We still Back employee program so team members needed to deliver extraordinary customer could extend their personal efforts within care to our customers, keep everyone the community. We introduced a matching connected and support our communities. gifts program which allowed employees to The challenge was to find new approaches make an additional monetary donation to to meeting these goals and address the the nonprofit of their choice. Employees unique needs created by the pandemic. who volunteered at local organizations We listened carefully to what was most earned a corporate financial donation important to our customers and our for their charity. The combined impact of communities and responded in ways that 62 employees resulted in a total of $13,898 allowed us to all keep moving forward. donated to 67 local organizations. As students and the workforce abruptly Nsight always takes great pride in shifted to an at-home setting, having supporting our communities, but this sufficient data and a high-speed internet year it was more important than ever connection was critical. Our company for businesses to step up and serve as a was in a prime position to positively staunch corporate citizen. I’m proud of impact both. Cellcom provided additional the many ways in which teams across high-speed data to our customers at no our company found new opportunities to additional cost and Nsight Telservices partner with organizations and community offered free internet to new customers, leaders to reach our neighbors in need. On with the total value of this support valued behalf of Nsight, I’d like to thank the many at over $2.7 million. We waived late fees community organizations who led the for residential and business customers charge to keep those at risk fed, clothed, who faced financial hardships due to sheltered and safe. Together, we stood the circumstances. strong in the face of adversity, took care of each other, and propelled forward. Although the Cellcom Green Bay Marathon was held as a virtual event, the enthusiasm of sponsors and participants was undaunted. A total of $31,698 was Mark M. Naze raised for our charity partners, the YMCA CEO Full Circle Program and Greater Green As the coronavirus pandemic hit and safer-at-home orders were put in place, Cellcom and Nsight Telservices customers transitioned to virtual schooling and remote work. They also made efforts to stay socially distant by connecting with family and friends from afar and turning to the internet for entertainment while spending more time at home. An internet connection and sufficient data were critical to supporting a new way of daily life and the Nsight family of companies quickly pivoted to meet customer needs. Cellcom and Nsight Telservices committed over million $2.7 to provide connectivity during the pandemic Cellcom added 5GB of high-speed data to most plans for the months of April and May. The additional high-speed data allowed customers to use wireless connectivity more freely while they adjusted their routines. Nsight Telservices offered two months of free internet service for new customers to help them meet the needs related to virtual schooling and remote working. This allowed people who may have gone without a home connection the opportunity to adapt to the changing circumstances without financial barriers. The commitment to keep everyone connected during the pandemic was valued at over $2.7 million. With the anticipated economic impact of the pandemic, Cellcom and Nsight Telservices joined the Keep Americans Connected Pledge. The Federal Communications Commission (FCC) created the pledge to ensure the nation had reliable broadband and telephone connectivity during the COVID-19 outbreak. Cellcom and Nsight Telservices agreed to not terminate service of any residential or small business customers because of their inability to pay their bills due to disruptions caused by the coronavirus and late fees were waived. Customers were grateful for the effort and appreciated the support amid the uncertainty of the pandemic. BROWN COUNTY UNITED WAY supported a local neighborhood literacy program at NAVARINO NEIGHBORHOOD (socially distanced) Extending Employee Efforts and Impact Nsight is committed to bettering our communities, including empowering our employees to be involved. The Givin’ a Little Back (GALB) program rewards employee volunteer efforts with cash donations to nonprofits of their choice. With fewer opportunities for hands-on volunteering in 2020, Nsight also matched financial donations and contributions of physical goods to further the efforts of employees. The result was a total of $13,898 donated to 67 local organizations on behalf of our employees. United Way was instrumental in identifying and funding major community needs during the pandemic. Nsight’s United Way Employees campaign gave employees the chance volunteered to contribute to United Way’s mission with $I3,898 a company match. This year Nsight was given in proud to donate $18,958 to United Way 3,733 matching gifts to via employee pledges and Nsight’s hours for corporate contribution. 56 67 unique organizations charities OPERATION COMMUNITY CARES helped distribute food and basic need items for Paul’s Pantry and other local organizations $I8,958 donated to United Way via employee gifts and company match It’s been a privilege to serve everyone who ❝ has called for mental health services regardless of their ability to pay. We are thankful for Cellcom’s leadership in our community and through this pandemic. RYAN GOOD Foundations Health & Wholeness In a typical year, the Cellcom Green Bay Collective efforts Marathon is a high-energy event that ❝ allowed the Cellcom brings thousands of runners, volunteers Green Bay Marathon and spectators together. With the safety to award $31,698 to of the community in mind, the event its 2020 charity partners: converted to a virtual race. Participants the Greater Green Bay were able to continue to work toward Habitat for Humanity their goals during an uncertain time and sponsors remained committed to and the Greater supporting the event’s mission of giving Green Bay YMCA back to the community. Full Circle Program. 2020 CHARITY PARTNERS • For the last three years funds from the marathon have been directed toward construction of Habitat for Humanities’ 120th home, which was dedicated in June. Despite the impact of lost volunteer hours and unforeseen circumstances, the organization continued to push forward, on time, to make sure the family could complete their journey as a Habitat homebuyer to purchase "the house that the Cellcom Green Bay Marathon built." • The YMCA Full Circle Program is a five-time donation HABITAT FOR HUMANITIES’ 120TH HOME. recipient. Funds from the Cellcom Green Bay Marathon have provided inclusive programs for nearly 300 children on the autism spectrum in more than 1,500 class sessions over the past five years. The YMCA FULL CIRCLE program gave 60 kids on the autism The marathon has raised spectrum the opportunity and support to build $I,554,966 confidence, have fun and for 18 local charity partners experience the magic over the past 21 years of camp. $2I,900 awarded in scholarships to 25 students Celebrating High School Seniors The coronavirus pandemic had an impact on lives in big and small ways. The Class of 2020 wrapped up their high school careers in a way that they never imagined.