5531 OpSmile_cvr 10/3/07 4:36 PM Page 1 Please help us stay hopeful. Help us continue to answer the plea in their eyes, the need in their communities. With your time or money, you can join us and tap into the power of hope. www.operationsmile.org 5531 OpSmile_cvr 10/3/07 4:36 PM Page 2 5531 OpSmile_Text 10/18/07 3:33 PM Page 1 More than 100,000 children’s lives have been touched by our volunteers. For 25 years, Operation Smile has been bringing hope to desperate children and their families. For 25 years, our volunteers have been working hard to repair children’s faces and offer them a healthier future. For 25 years, we have been improving equipment, education, infrastructure and relationships around the world to ensure better healthcare for children. NOW, AFTER 25 YEARS, WE SEE HOW THINGS HAVE CHANGED, ARE STILL CHANGING, and that makes us smile. 5531 OpSmile_Text 10/18/07 3:33 PM Page 2 Two new Comprehensive Care Centers opened this year. The Gilberto Mariño Contreras Center for Integral Attention opened in Bogotá, Colombia, and Operation Smile Vietnam opened its center at the Hue Odonto-Stomatological Hospital. An inaugural medical mission was conducted in Qena, Egypt. Nearly 50 medical representatives from 25 Operation Smile partner and resource countries, Board of Directors members and staff reconvened for the second Global Standards Meeting to affirm and refine the Global Standards of Care to be fully implemented for World Journey of Smiles. In preparation for World Journey of Smiles, our Critical Nursing Skills Training Program and Biomedical Technician Training Program were implemented to help attain our Global Standards of Care. Operation Smile gathered 122 of our international leaders in Ireland for our second World Summit. Representatives from more than 30 countries finalized plans that will help us reach our 2007 goal of doubling the number of children we treat. Annual Report Sixty-seven physicians from 25 countries participated in Operation Smile’s 20th annual Overview two-week Physicians’ Training Program (PTP) in Norfolk, Virginia. New to the program this year was the participation of nurses and dentists from our partner countries. To date, Operation Smile has trained more than 700 medical professionals through this program. JULY 1, 2006 – JUNE 30, 2007 Corporate Smile Ambassador Hasbro Children’s Fund committed to three years of support Operation Smile volunteers changed totaling $450,000. The toy company also produced and donated 50,000 Mr. Potato Head plush toys, with a market value of $250,000, to be given to each child who comes for a medical screening the lives of 9,221 children last year at all mission sites during World Journey of Smiles and beyond. during international medical missions and in-country local missions. Student Programs had a banner year, with Student Associations at more than 450 schools fund-raising more than ever before – in excess of $1,000,000. International missions 2,790 Local missions 6,431 Total patients 9,221 The 25th Anniversary Smile Ambassadors program was launched to join current International Youth Ambassador, Jessica Simpson, and includes celebrities Mariah Carey, Carmit In 25 years, Operation Smile volunteers Bachar of The Pussy Cat Dolls, Molly Sims, Justin Chatwin, Oscar D'Leon, Roma Downey, Mark Burnett, Billy Bush, Benj Gershman of O.A.R., Dhani Jones, Donald Trump Jr. and Vanessa Trump, have provided surgical treatment to as well as noted photographers Nigel Parry and Melanie Dunea. more than 100,000 children. Donated advertising in the Financial Times and National Geographic continued to raise 2 significant awareness internationally for the organization, with a combined value of $2,250,000. 5531 OpSmile_Text 10/18/07 3:33 PM Page 3 Table of Contents Annual Report Overview 2 Message from the Co-founders 4 Surgical & Medical Programs 6 Training & Education Programs 10 Student Programs 13 2007 Mission Report & Historical Information 14 25 Years, 100,000 Smiles, We’ve Just Begun 17 Operation Smile Around the World Asia Region 21 Europe, Middle East & Africa Region 24 Latin America Region 30 William P. Magee Jr., D.D.S., M.D. Operation Smile would like to Co-founder and Chief Executive Officer* express its sincere thanks to the following team who generously Kathleen S. Magee, M.S.W., M.Ed. contributed their time and talent Co-founder and President* to produce this annual report: Randy Sherman, M.D. Charles Sefton Parr Chief Medical Officer* design Wayne Zinn Ellen McBride Chief Operating Officer copywriting Chief Information Officer Marc Ascher Melanie H. Tyler photo editor Vice President of Finance Teagle & Little printing *Volunteer Special thanks go to the professional photographers who volunteered their time and talent for this annual report: Marc Ascher Chet Gordon Nigel Parry Ninfa Z. Bito Jim Heston Jason Towlen Veronica Dana Ken Holt Hal Washington Melanie Dunea Alan Huestis Vasna Wilson Paul Fetters Rohanna Mertens Jeff Zelevansky Brian Nicholson 3 5531 OpSmile_Text 10/18/07 3:33 PM Page 4 We never imagined back in 1982 how dramatically our lives were about to change when we set off to the Philippines with a small team to treat a group of children with facial deformities. Our focus was those children; three hundred children were expecting us – to us an unimaginable, overwhelming number. We only had time to help 40 of them, having to turn away more than 250 children and their families. So we made a promise to them, and to ourselves, that we would come back to help them all. Now, 25 years later, Operation Smile has far surpassed what we set out to do on that trip. With thousands of volunteers the world over, trained and credentialed by Operation Smile in the specialized skills of cleft MESSAGE FROM THE surgery, together with our partner countries, we have provided new smiles to more than 100,000 CO-FOUNDERS children. A staggering number. Back then, what we weren’t aware of was the enormous, global problem of childhood facial deformities and the desperate need for donated specialized treatment. In developing countries, an estimated 200,000 children are born each year with a cleft lip or cleft plate. These are the new cases, not to mention the backlog of tens of thousands of cases — children still holding out hope that they will someday receive surgery. We will continue to add new partner countries, and our international roster of volunteers will be increased to match the cleft lip and cleft palate patient populations within our regions. Our Comprehensive Care Centers along with increased international, regional and local medical missions also will continue to expand our programs to reach more and more patients. Our vision now is to match the cleft birthrate with surgical procedures by 2018. This means that in just about ten years, our hope is that every child born with a cleft lip or cleft palate in the countries we serve will have access to our specialized surgical care. We honestly can’t be sure we would have pressed forward in 1982 had we been aware of the magnitude of what Operation Smile needed to accomplish. But proudly, we can now say, thanks to the efforts and commitment of thousands of volunteers and supporters the world over, we can make the promise to help again – this time, to a group of hundreds of thousands of children. We both extend our sincere appreciation to everyone who has contributed to the success of Operation Smile over the last 25 years. Because of all of you, we can make this new promise to our world’s children. We will help you all. —William P. Magee Jr., D.D.S., M.D. —Kathleen S. Magee, M.S.W., M.Ed. —CO-FOUNDER AND CEO OF OPERATION SMILE —CO-FOUNDER AND PRESIDENT OF OPERATION SMILE 4 5531 OpSmile_Text 10/18/07 3:33 PM Page 5 25 Years, 25 Countries, We’ve Just Begun…. Twenty-five years ago, when Operation Smile started, we were focused on solving Latin America; Europe, Middle East and Africa; and Asia. The regional offices the critical issue for a child with cleft lip or cleft palate by providing free provide programmatic, fund-raising and business support to the partner countries reconstructive surgery. within their region by advancing training for volunteers, equipment, donor and financial management. Today, we are not the same organization. With more than 100,000 children surgically-treated the world over, we’ve just begun; we continue to evolve as Additionally, at least seven of our partner countries will open Comprehensive we embark on many initiatives to launch our next 25 years of service. Care Centers, providing surgical treatment and post-operative follow-up care for thousands of additional patients each year, especially those in remote areas. Over the past several years, we have been undergoing tremendous organizational Each Center will provide comprehensive multidisciplinary care including any change. No longer is Operation Smile only conducting two-week medical missions or all of the following: dental, orthodontic and otolaryngological treatment, as with teams of medical professionals from around the world. Instead, more than well as vital counseling in speech, audiology, psychosocial, dental, nutrition and two-thirds of our patients are receiving care year-round through local, in-country genetics. The Centers will also help train medical volunteers, strengthen local programs implemented by locally-based teams of medical professionals trained development and fund-raising activities, and provide on-going administrative by Operation Smile. support for in-country activities. We are evolving our treatment model into one of increased quality, efficiency All these initiatives will continue to strengthen Operation Smile’s overall quality and and capacity. Our partner countries will continue to increase the number of local capacity as well as decrease our cost per patient, demonstrating our competency missions they perform, and we are transitioning our operations from a central resulting from our 25 years experience in treating cleft lips and cleft palates.