Annual Report of the Pennsylvania Office of Consumer Advocate Fiscal Year 2015-2016 Tanya J. McCloskey Acting Consumer Advocate 555 Walnut Street 5th Floor, Forum Place Harrisburg, PA 17101-1923 (717) 783-5048 Office (717) 783-7152 Fax 800-684-6560 E-mail Address: [email protected] Internet: www.oca.state.pa.us Issued: November 2016 226338 Office of Consumer Advocate Annual Report for Fiscal Year 2015-2016 Page i __________________________________________________________________________________________________ TABLE OF CONTENTS INTRODUCTION .......................................................................................................................... 1 ELECTRIC: UTILITY-SPECIFIC PUC PROCEEDINGS .............................................................. 5 Blue Pilot Energy, LLC .............................................................................................................. 5 Duquesne Light Co. ................................................................................................................... 7 HIKO Energy, LLC ................................................................................................................... 10 IDT Energy, Inc. ...................................................................................................................... 12 Metropolitan Edison Co. (Met-Ed) ........................................................................................... 13 PECO Energy Co. – Electric (PECO-Electric) ......................................................................... 18 Pennsylvania Electric Co. (Penelec) ....................................................................................... 24 Pennsylvania Gas & Electric (PaG&E) .................................................................................... 25 Pennsylvania Power Co. (Penn Power) .................................................................................. 26 Pike County Light & Power Co. ............................................................................................... 27 PPL Electric Utilities Co. .......................................................................................................... 29 Respond Power, LLC .............................................................................................................. 32 UGI Utilities, Inc. – Electric Division (UGI-ED) ........................................................................ 33 Unified Energy Alliance, LLC (UEA) ........................................................................................ 34 West Penn Power Co. ............................................................................................................. 34 NATURAL GAS: UTILITY-SPECIFIC PUC PROCEEDINGS .................................................... 35 Columbia Gas of Pennsylvania, Inc. ....................................................................................... 35 Fink Gas Co. ........................................................................................................................... 38 Mountain Energy LTD ............................................................................................................. 39 National Fuel Gas Distribution Corp. (NFGD) ......................................................................... 41 PECO Energy Co. – Gas (PECO-Gas) ................................................................................... 41 Peoples Natural Gas Co. LLC (Peoples) ................................................................................. 45 Peoples – Equitable Division (Equitable) ................................................................................ 47 Peoples TWP LLC (TWP) ....................................................................................................... 48 Philadelphia Gas Works (PGW) .............................................................................................. 51 UGI Central Penn Gas, Inc. (CPG) ......................................................................................... 53 UGI Gas Co. (UGI-GD) ........................................................................................................... 55 UGI Penn Natural Gas, Inc. (PNG) ......................................................................................... 57 Office of Consumer Advocate Annual Report for Fiscal Year 2015-2016 Page ii __________________________________________________________________________________________________ WATER & WASTEWATER: UTILITY-SPECIFIC PUC PROCEEDINGS ................................... 58 Allied Utility Services, Inc. ....................................................................................................... 58 Appalachian Utilities, Inc. ........................................................................................................ 59 Artesian Water Pennsylvania, Inc. .......................................................................................... 60 City of Bethlehem .................................................................................................................... 60 CMV Sewage Co. .................................................................................................................... 60 Columbia Water Co. ................................................................................................................ 61 Community Utilities Inc. of PA (CUPA) .................................................................................... 62 Corner Water Supply & Service Corp. ..................................................................................... 63 Cornwall Borough (CBMA) ...................................................................................................... 64 David and Diane Miller’s Water Co. (DMWC) ......................................................................... 65 Delaware Sewer Co. ............................................................................................................... 65 Driftwood Borough ................................................................................................................... 65 Hidden Valley Utility Services - Water and Wastewater (HVUS) ............................................ 66 James Black Water Co. ........................................................................................................... 66 Middletown Borough ................................................................................................................ 67 Penn Estates Utilities, Inc. - Water .......................................................................................... 67 Penn Estates Utilities, Inc. - Wastewater ................................................................................ 68 Pennsylvania-American Water Co. - Water (PAWC)............................................................... 68 Pennsylvania-American Water Co. – Wastewater Div. (PAWC) ............................................. 68 Schuylkill Haven Borough – Water .......................................................................................... 69 Twin Lakes Utilities, Inc. .......................................................................................................... 71 Utilities, Inc. of PA - Wastewater ............................................................................................. 74 Utilities, Inc. Westgate - Water ................................................................................................ 74 TELECOM: UTILITY-SPECIFIC PUC PROCEEDINGS ............................................................ 74 CenturyLink ............................................................................................................................. 74 Frontier Communications Commonwealth Telephone Co. ...................................................... 74 Frontier Co. of Breezewood, LLC ............................................................................................ 75 Frontier Co. of Canton, LLC .................................................................................................... 75 Frontier Co. of Lakewood, LLC ............................................................................................... 75 Frontier Co. of Oswayo River, LLC ......................................................................................... 75 Frontier Co. of Pennsylvania, LLC .......................................................................................... 75 Infiniti Mobile ........................................................................................................................... 76 Verizon North LLC ................................................................................................................... 76 Office of Consumer Advocate Annual Report for Fiscal Year 2015-2016 Page iii __________________________________________________________________________________________________ Verizon Pennsylvania, LLC ..................................................................................................... 76 GENERIC PUC PROCEEDINGS: DSIC .................................................................................... 77 Implementation of Act 11 of 2012 ............................................................................................ 77 GENERIC PUC PROCEEDINGS: ELECTRIC ........................................................................... 78 Alternative Energy Portfolio Standards Act of 2004 ...............................................................