Page Template y stor Hi Ward Count 2010/11 2011/12 2012/13 2013/14 2014/15 North Isles (Shetland) Ward 1 Nort 1 ## ## 1397 Shetland North Ward 1 Shet 2 ## ## 1498 Shetland West Ward 1 Shet 3 ## ## 1252 Shetland Central Ward 1 Shet 4 ## ## 1188 Shetland South Ward 1 Shet 5 ## ## 1486 Lerwick North Ward 1 Lerw 6 ## ## 1411 Lerwick South Ward 1 Lerw 7 ## ## 2504 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Quarterly Performance 0 7 Report Population 23210 Dwellings 10789 Land mass 149944.918Quarter 3 2015-2016 (1 October to 31 December) Local Authority Shetland Islands 3 LA(1) in LSO 2 LA(2) in LSO Orkney Islands 3 Orkney Islands LA(3) in LSO Shetland Islands 1 Shetland Islands LSO N5 - West.Isles / Orkney /Shetland N5 ## LSO(1) in SDA N1 - Aberdeen City 1 LSO(2) in SDA N2 - Angus / Dundee / Perth & Kinross 1 LSO(3) in SDA N3 - Aberdeenshire / Moray 1 LSO(4)Comhairle in SDA nan Eilean N4 - Highlands Siar 1 LSO(5) in SDA N5 - West.Isles / Orkney /Shetland 1 LSO(6) in SDA x LSO(7) in SDA x DISCLAIMER SDAThe figures included in this report North are provisional and subject to change as a result of quality assurance and ## review. The statistics quoted are internalScotland management information published in the interests of transparency and ##openness. The Scottish government publishes Official Statistics each year which allow for comparisons to be made over longer periods of North time. ## 0 1 CONTENTS PAGE 1 Introduction 3 2 Performance Summary 4 3 Progress on local fire & rescue plan priorities Priority 1 – Local Risk Management and Preparedness 5 Priority 2 – All accidental dwelling fires 9 Priority 3 – All accidental fire casualties (fatal & non-fatal (incl p/s's)) 12 Priority 4 – All deliberate fires 13 Priority 5 – Non domestic fires 14 Priority 6 – Special Service Casualties – All 15 Priority 7 – False Alarm – UFAs 16 4. Glossary 17 2 INTRODUCTION This performance report provides information on our prevention, protection and operational response activities within Na H-Eileanan an Iar over the period Quarter 3 2014-2016, (1 October – 31 December). The Scottish Government provides an overarching vision for public services. This vision is supported by 16 National Outcomes which demonstrate commitment to creating a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable growth. The Scottish Fire and Rescue Service (SFRS) can make a significant contribution to improving these outcomes in Na H-Eileanan an Iar by contributing to the Community Planning arrangements. The national priorities for the SFRS are set out in the Fire and Rescue Framework for Scotland 2013. The SFRS Strategic Plan 2013-2016 outlines how the SFRS will deliver against these priorities and the outcomes against which this delivery can be measured. The priorities contained within the Local Fire and Rescue Plan for Na H-Eileanan an Iar 2014-2017 reflects the Outer Hebrides Community Planning Partnership Plan including the Single Outcome Agreement (SOA) 2014 – 17. The SOA includes a range of key themes focused on delivering improved outcomes for the communities of Na HEileanan an Iar. The aims of the local Fire and Rescue Service in Na H-Eileanan an Iar are to reduce deaths, injuries and damage to property from fires and other emergency events. We aim to achieve this by working in partnership, being pro-active and targeting our prevention and protection activities to where they are most required, based on evidence. Within the Local Fire and Rescue Plan for Na H-Eileanan an Iar 2014 - 2017, 9 priorities for the local Fire and Rescue Service have been identified; Priority 1. Local Risk Management and Preparedness Priority 2. Reduction of Accidental Dwelling Fires Priority 3. Reduction in Fire Casualties and Fatalities Priority 4. Reduction of Deliberate Fire Setting Priority 5. Reduction of Fires in Non-Domestic Property Priority 6. Reduction in Casualties from Non Fire Emergencies Priority 7. Reduction of Unwanted Fire Alarm Signals Priority 8. Enhance our contribution to community planning Priority 9. Enhance our local engagement practice 3 Performance Summary Scorecard We measure how well we are meeting our priorities using 6 key indicators, depicted below Apr to (& incl.) Dec RAG rating Key performance indicator 2011/12 2012/13 2013/14 2014/15 2015/16 YTD All accidental dwelling fires 81271514 3 All accidental dwelling fire casualties (fatal & non-fatal ( 26274 3 All deliberate fires 3171127 1 Non domestic fires 58656 1 Special Service Casualties - All 12 27 17 13 15 1 False Alarm - UFAs 122 121 149 123 112 3 All other incidents #REF! #REF! #REF! #REF! #REF! RAG rating - KEY 1 RED DIAMOND 10% higher than the previous YTD period, or local target not achieved. 2 YELLOW TRIANGLE Up to 9% higher than the previous YTD period, or local target not achieved. 3 GREEN CIRCLE Equal to or improved upon the previous equivalent quarter (or YTD period), or local target achieved. 4 Progress on local fire & rescue plan priorities Priority 1 – Local Risk Management and Preparedness Fire Appliance Availability The following bar graphs indicate the operational availability of fire appliances across Na H-Eileanan an Iar during October, November and December. The lower half of each bar indicates the average day-time availability of a fire appliance from 6am to 6pm across the month. The upper half of each bar indicates the average night-time availability of a fire appliance from 6 pm to 6am across the month. Blue portions of a bar indicate the percentage of time when a fire appliance was operationally available, red portions when operationally unavailable. The primary factor affecting appliance availability remains staffing. Low staffing numbers means that it takes only 1 or 2 members to be unavailable through primary employment, leave or sickness to fundamentally affect the availability of the stations’ appliance. As can be seen in the charts below, Castlebay, Bayhead and South Lochs are particularly affected. It is to the credit of other stations with low numbers such as Port of Ness, Valtos and Shawbost that their availability remains high despite other demands on personnel. To ensure that safe systems of work are in place, SFRS policy stipulates that a minimum of 4 suitably qualified personnel must crew an appliance before it can be considered available, this number includes the Officer in Charge who will have completed a minimum of Incident Command Level 1 training. In addition the Gartan FSi electronic availability system is designed around specific criteria, specifying that a qualified Officer in Charge is available, a trained Emergency driver is available, qualified BA wearers are available in minimum numbers, all of which ‘overlays’ the minimum number of personnel to crew the vehicle (4). In simple terms the ‘system’ interrogates the available personnel automatically and designates the appliance on or off ‘the run’. So, for example, a given station may have 8 personnel available but no OIC with the latest minimum Incident command qualification, and the electronic system would declare this applicant unavailable. Should this appliance be required in the event of an emergency, Operations Control would analyse the situation and alert crews despite the electronic systems status. No incidents have failed to elicit an attendance where a minimum of 4 personnel are available. During the reporting period to December, 2 individuals were successful in applying to the service, 1 having completed their training and commenced duty at Tarbert station in December. The second candidate was unavailable for the December course and will be placed on next available Task and task Management (FRS Initial) course. The recent opening of the new fire behavior training facility in Stornoway will, it is hoped, increase the appeal of serving the community in the Fire & Rescue Service by streamlining the journey to joining the service and reducing the travel impact on personnel annually. Fire Appliance Availability – October 2015 5 Fire Appliance Availability – November 2015 Fire Appliance Availability – December 2015 6 Fire Station Staffing & Recruitment The Service moved to a new model of recruitment this year (2015) which brings significant reductions in time for completion of the entire process and therefore benefits to station availability and staffing. The new process has been designed to deliver successful candidates from initial application to station in 16 weeks, and involves localised targeting of areas of the country where need is considered greatest. Western Isles vacancies were advertised and applications accepted from May 11th for four weeks and from 8th August for 4 weeks with successful candidates completing their training and joining stations in September or December 2015. This new process has seen an end to ‘open’ recruitment all the year round, being replaced by short, efficient and targeted recruitment with a specific ‘end date’ aligned to training course dates. Officers from the Western Isles, Orkney and Shetland have been instrumental in driving the changes to the recruitment process, and are also included in a ‘year end’ review of the process which will see some minor adjustments come to the process in mid 2016. This review process will be a continuos one, as we seek to ensure the most effective recruiting methodology, while continuing to be ambitious in delivering “application to appliance” in 16 weeks. Fire Station Staffing and Recruitment September 2015 compared to December 2015 Staffing Staffing Difference Staffing Full Staffing Recruit