Configuration Manager User Guide © 2019 Quest Software Inc

Configuration Manager User Guide © 2019 Quest Software Inc

Quest® Enterprise Reporter 3.2.1 Configuration Manager User Guide © 2019 Quest Software Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Quest Software Inc. The information in this document is provided in connection with Quest Software products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest Software products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST SOFTWARE ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST SOFTWARE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST SOFTWARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest Software makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. 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Enterprise Reporter Configuration Manager User Guide Updated - October 2019 Software Version - 3.2.1 Contents Product Overview . 8 Key Features of Enterprise Reporter . 8 Components of Enterprise Reporter 3.2.1 . 9 The Configuration Manager . 10 The Report Manager . 12 The Database Wizard and Database Content Wizard . 12 The Encryption Key Manager . 13 Knowledge Portal . 13 Enterprise Reporter Architecture . 13 Summarizing the Workflow . 14 Configuring the Configuration Manager . 15 Starting the Configuration Manager . 15 Finding Answers and Getting Help . 16 Checking Online Support . 16 An Overview of Enterprise Reporter Communications and Credentials Required . 16 Node Credential and Alternate Credential Details for On-Premises Discoveries . 17 Detailed Permissions for Enterprise Reporter Discoveries . 20 Permissions for Enterprise Reporter Discoveries on NAS Devices . 22 Permissions for Enterprise Reporter Tenant Applications . 22 Logged In User Details . 24 Server Service Credential Details . 24 Setting Up Your First Collection Computers . 25 Configuring Clusters and Nodes for Effective Data Collection . 25 Things to Consider Before Creating a Cluster . 26 Creating Your First Cluster and Node . 27 Modifying your Deployment . 28 When Do You Add a Cluster? . 29 Modifying a Cluster . 29 Deleting a Cluster . .29 Disabling a Cluster . 29 What To Do if a Cluster is Disabled . 30 Enabling a Cluster . 30 Managing Nodes . 30 Improving the Performance of Your Discoveries . 33 Adding a Node . 34 Improving the Performance of a Node . 34 What does the status of a node or cluster indicate? . 35 Using the Credential Manager . 36 Changing Passwords Using the Credential Manager . 37 Changing Account Names Using the Credential Manager . 38 Changing the Credentials used by the Enterprise Reporter Server . 39 Quest Enterprise Reporter 3.2.1 Configuration Manager User Guide 3 Contents Configuring Global Settings . .39 System | Configuration . 39 Tips for Customizing the Configuration Manager Views . 41 Global Discovery Settings . .41 Configuring Change History . 42 Managing the Collection of Additional Attributes . 42 Configuring IT Security Search . 45 Configuring a NAS Host Device . 46 Configuring Server Error Notification . 47 Using the Tenant Application Manager . 47 Configuring Email Notifications . 48 Understanding Discoveries . 50 Defining the Data Collection (Discoveries) . 50 Best Practices for Creating Discoveries . 51 Creating Discoveries . 53 Step 1. Create the Discovery . 54 Step 2. Choose what to include in your discovery (Scopes) . 55 Scopes: An Overview . 55 How Scopes Affect Tombstoning . 56 Using the Browser to Include and Exclude Scopes . 57 Including Objects in Your Scope . 57 Importing Computers to Your Scopes . 58 Refining Your Scope with Exclusions . 59 Filtering in the Browser . 59 Using Queries to Define Your Scopes . 59 Using Subnets to Define Your Scopes . ..

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