Community Service Plan Northern Westchester Hospital 2017-2018 Mission Statement for As a member of Northwell Health, Northern Northern Westchester Westchester Hospital (NWH) strives to improve Hospital the health and quality of life for the people and communities we serve by providing world- class service and patient-centered care. of individuals in the community through American College of Radiology. The NWH Who We Are programs that promote healing and Rehabilitation Program is certified by the wellness. We are highly committed to American Association of Cardiovascular Northern Westchester Hospital (NWH) is creating an optimal healing environment and Pulmonary Rehabilitation (AACVPR). committed to the values on which it was for patients, families and staff through the This certification is the only peer-reviewed founded over 100 years ago: dedicated and effective system-wide integration of high accreditation process designed to review compassionate service to the community; quality, evidence-based holistic practices. individual rehabilitation programs for individualized care that respects the adherence to best practices developed unique needs of each patient and Northern Westchester Hospital is a by the AACVPR in conjunction with other family; professionalism, teamwork and teaching hospital and international role professional societies. collaboration; commitment to delivering model for delivering patient-centered care care in a healthy and healing environment; and is the first hospital in the nation to Our highly-credentialed surgeons and, respect for staff and volunteers. achieve both designation as a Planetree routinely perform minimally invasive Patient-Centered Hospital with Distinction surgeries to treat a wide range of Located in Mount Kisco, New York, NWH and Magnet Recognition for quality conditions. A cornerstone of this program provides a range of services to individuals patient care, nursing excellence and is the sophisticated robotic technology who live in Northern Westchester, Putnam innovation in our professional of the da Vinci® Surgical System, of and Southern Dutchess Counties in New nursing practice. which NWH is a Designated Training York. There are approximately 350,000 Epicenter for robotics-assisted colon people in our catchment area. Northern NWH is the only hospital in Westchester and rectal surgery. Furthermore, the Westchester Hospital is a full-service, County to be recognized for four NWH Breast Institute hosts an aesthetic state-of-the art 245-bed facility with a consecutive years by The Joint Commission oncology breast surgery fellow every year, medical staff of almost 700 physicians as one of the highest quality hospitals which enhances a surgeon’s experience providing a spectrum of acute specialty/ in the United States. U.S. News & World sub-specialty care in nearly every Report, once again, lists NWH among the in all aspects of breast surgery and clinical area to adults and children on an “Best Hospitals 2017-2018.” management of breast cancer patients. outpatient, inpatient and emergency basis. Northern Westchester Hospital recently In 2017, NWH had 125,385 outpatient The hospital is designated and certified by completed the final stage of Phase I of its visits;10,702 inpatient admissions;12,084 the State of New York as a 10-bed Level III Surgical Services Modernization project surgeries; 1533 babies born and 22,039 Neonatal Intensive Care Unit (NICU). The which addressed the clinical sophistication Emergency Department visits. availability of this level of care has reduced and rapid surgical advancements taking The vision of NWH is to provide the the need to transfer sick newborns to place in the medical field. The new OR highest quality health care within a other facilities and has allowed parents to Suite was designed to accommodate supportive community setting and state- be close by for their child’s care. Northern up-to-date medical technology as well as of-the-art facilities. Furthermore, we Westchester Hospital is a designated attract and retain highly-skilled surgeons, seek to improve and protect the health Breast imaging Center of Excellence by the nurses and support staff. 2 Northwell Health | Northern Westchester Hospital Community Service Plan The public health priorities were selected Prevention Agenda for based on the following criteria: Community Benefit the Healthiest State - Data – the health of Westchester County’s Programs population was evaluated relative to County Hospitals and the County New York State’s Prevention Agenda Community-based programs addressing Department of Health were required to indicators and goals to determine where both health and social needs at NWH are select two (2) of the same Prevention improvement was needed. the key components of its Community Agenda Priorities, one of which is required - Impact – focusing on Obesity in the Service Plan. Social determinants of to address a healthcare disparity. prevention of chronic disease will allow us health encompass a range of personal, to impact various health problems: cancer social, economic, and environmental It’s important to note that the prevention, cardiovascular disease, stroke, factors that influence up to 80% of demographics of the Westchester County and diabetes. Obesity, heart disease and health outcomes. They reach beyond the population served by each hospital vary stroke were identified as top concerns for boundaries of traditional health care to significantly, specifically in the ability to our community. Breastfeeding has been include sectors such as education, housing, impact the chosen disparity. shown to reduce childhood obesity and food, employment and environment. provide numerous health benefits for Northern Westchester Hospital, through Selected Prevention Agenda Priorities mother and child. community partnerships and coalition - Readiness – Northern Westchester building, has significantly expanded the Promoting Healthy, Women, Infants and Hospital has existing efforts and reach and impact of community health Children partnerships in place to support the improvement services that address the Focus Area: Maternal and Infant Health chosen priorities. NYSDOH Prevention Agenda priorities. Goal: Increase the proportion of NYS babies Northern Westchester Hospital, as part of who are breastfed Additional Prevention Priorities Northwell Health, provides a broad array of Northern Westchester Hospital is community benefit programs, such as: committed to ensuring that all members Preventing Chronic Diseases A. Access to Healthcare Services and Caring of the community receive access to quality Focus Area: Reduce Obesity in Children and for the Medically Underserved healthcare and actively participate in Adults B. Health Professions Education programs focused on the prevention, Disparity: The rate of morbidity and C. Community Health and Wellness diagnosis and treatment of diseases. In mortality due to heart disease is D. Community Medical Support Services addition to the initiatives that support the disproportionately higher in the Hispanic and Programs two selected priorities, NWH has numerous and Latino population, as well as the African E. Support Groups American population. efforts and ongoing programs that support Goal: Decrease the percent of blacks and additional priority areas of New York State’s Hispanics dying prematurely from heart- Prevention Agenda. related deaths. Northwell Health | Northern Westchester Hospital Community Service Plan 3 A. Access to Healthcare Services and Caring for the Medically Underserved A safety net for our helps facilitate access to a variety of Learn more about our Prenatal Care Center underserved community healthcare professionals and services by calling (914) 666-1111 or visiting https:// at NWH and within the community, members nwhc.net/treatment-and-specialties/nicu- including our two (2) medical group and-other-specialty-care . As a not-for-profit hospital, Northern partners: Care Mount Medical Group and Westchester Hospital provides many Westchester Health Associates. The Gastrointestinal Clinic and the Surgery community benefits including charity and Orthopedic Clinic provide uninsured and care and outreach to the community’s The Breast Health Initiative, funded in underinsured patients with access to board most at-risk patients. Programs include: part by the Avon Foundation, provides a certified physicians, necessary testing and continuum of free breast health services essential surgery. For more information, Patient Navigator - Care coordination from education to screening and diagnosis please call (914)666-1289. through the NWH Patient Navigator to treatment and follow-up to hundreds of helps facilitate access to healthcare and uninsured and underinsured women each The Inpatient Behavioral Health Unit is one resources primarily for patients who are year. For more information, please call of our acute care services designed to uninsured or underinsured. The Patient (914) 666-1289. satisfy unmet needs within our community. Navigator is a specially trained, culturally For more information on our Behavioral sensitive, bilingual healthcare worker The Prenatal Care Assistance Program Health services, please call (914)666-1036. who provides support and guidance (PCAP) provides comprehensive care to to patients and their family members. underinsured and uninsured pregnant They also assist non-English speaking women in Westchester and Putnam Financial Assistance Program or limited English speaking patients Counties, helping to ensure healthy Northwell