ONE BY ONE MINISTRIES MEMPHIS-AREA RESOURCE GUIDE (Updated March 2021) In an on-going effort to assist the families we serve with the resources they need, the following list provides names and contact information for available services and assistance in the Memphis Area. The resources are grouped by category, followed by area of service, if applicable. This resource list is not all-inclusive, nor can we provide personal recommendations for every service listed. I. DHS – Department of Human Services II. Agape Child & Family Services III. Food Assistance IV. Clothing V. Housing Assistance/Homeless Services VI. Rent/Utility Assistance VII. Transportation VIII. Education/Job Assistance & Training IX. Legal Services X. Financial Services XI. Medical/Healthcare Services XII. Mental Health/Substance Abuse Services XIII. Childcare Services/Referrals XIV. Support Services for Moms XV. Support Services for Dads XVI. Other Helpline Numbers XVII. Alternative Meeting Locations for Mentoring Visits XVIII. Books/Videos Available for Checkout XIX. Covid19 Emergency Resources 1 I. DHS – DEPARTMENT OF HUMAN SERVICES DHS is the beginning point for all of the following services. In order to receive assistance, the main number must be contacted first. DHS can link a Participant Mom with the following resources: 1) Food Stamp Program (SNAP) 2) Families First Families First provides assistance to families and their children who are experiencing financial difficulties with an emphasis in work, training, and personal responsibility. 3) Child Care Certificate Program Child care assistance program for children of low income participating in the Families First Program Offers child care providers and rates Child care resources for parents. Location: 2003 Corporate Ave. Memphis, TN 38132 7:00 am – 4:30 pm 4) The Family Assistance Service Center – (866) 311-4287 Call (615) 743-2000 for grievances or www.tn.gov/humanservices II. AGAPE CHILD & FAMILY SERVICES Agape serves families in the following areas: Hickory Hill, Whitehaven, Frayser and Raleigh Contact: (901) 323-3600 | http://agapemeanslove.org/ Provides assistance with food, clothing, emergency housing, rent, utilities, job assistance/training, homeless services, medical/healthcare, mental 2 health/substance abuse, and support services for moms, dads, and children. Please contact the following to confirm eligibility and request assistance: 3160 Directors Row Memphis, TN 38131, (901) 323-3600 III. FOOD ASSISTANCE COUNTY WIDE 1) First Congregation Church – 1000 S. Cooper Street Contact: (901) 278-6786 | https://firstcongo.com Cafe Congo Clients do not need a referral voucher Food Pantry Monday, Wednesday, and Friday Weekday lunch program, Monday through Friday, from 11:00 am - 1:00 pm 2) MIFA – 900 Vance Avenue Contact: (901) 527-0208 | https://www.mifa.org/ Onetha Sullivan, Food Pantry Coordinator: (901) 529-4581 | [email protected] Will assist with 4 food vouchers per year, with requests for each voucher at least five days apart Will match participants with the closest possible food pantry to their home. Monday-Friday (except holidays) from 7:30 to 10:30 am 3) Leawood Baptist Church Mission Center – 3638 Macon Road Contact: (901) 328-1025 | http://www.leawoodeast.org/ 3-day supply given based on family size, once in 3 months for food or clothes Open Monday and Wednesday 9am – 12 pm Sign in book 3 Proof of residency for everyone in the family Servicing 38128, 38122, 38112, and 38108 Makes exceptions to zip codes for One by One 4) St. Mary’s Catholic Church – 155 Market St. Contact: (901) 522-9420 | http://www.stmarymemphistn.com/ Snack and Coffee in the morning 7:30 am to 9:00 am Soup kitchen that provides soup and sandwiches 9:00 am to 10:00 am 5) The Neighborhood Christian Center – 785 Jackson Avenue Contact: (901) 881-6013 | https://www.ncclife.org/ Distributes donated food from the Food Bank The following apartment complexes receive direct services: Greenbriar, Chickasaw Place, Robinhood, and surrounding areas 6) Generous House (Memphis Dream Center) – 1790 Germantown Pkwy, Ste 1 Contact: (901) 737-9006 | http://memphisdreamcenter.com/our- programs/generous-house The Generous House is a food pantry and clothing closet where all items are free or sold at reduced prices to those who qualify. Monday and Wednesday, 10:00 am – 12:00 pm 2nd & 4th Thursday of the month 9:30a - Jackson o Requirements include photo identification and something showing proof of income (social security letter, food stamps letter, etc.) 7) Generous House Baby – 255 N. Highland Street Baby specific food pantry and clothing closet Guests may shop for food twice a month and clothing once a month 10:00 am – 12:00 pm 8) The HELP Group – Christ Church, Bartlett Campus – 5595 Yale Road Contact: (901) 377-3097 | https://www.thehelpgroup.org/ 4 Offers food and clothing for anyone in need; major food distributions will usually be the third Saturday of each month. No referral needed. 9 am – 10 am, comfortable seating in the auditorium while you wait New Clients please bring identification and complete small form 9) St. Patrick’s Catholic Church – 277 S. Fourth St. @ MLK Blvd. Contact: (901) 527-2542 | http://stpatsmemphis.org/ Meal served every Sunday at 1:00 pm. 10) Mid-South Food Bank – 239 Dudley St. Contact: (901) 527-0841 | https://www.midsouthfoodbank.org/ Distributes food to needy families and individuals through community partners. BY ZIPCODE (Clients must live in the zipcode to be served) 1) 38103, 38105, 38107 (Downtown, North Memphis) Holy Names of Jesus and Mary – 697 Keel Avenue Contact: (901) 525-9870 | https://www.facebook.com/holynamescatholicschool/ Meal served Monday and Wednesday 10:30 am. – 11:30 am. Families with emergencies take priority 2) 38107, 38127 (North Memphis, Frayser) Bellevue Baptist Frayser – 3759 N. Watkins Contact: (901) 358-3391 | https://www.bellevue.org/frayser Food is distributed Sundays at 1:00 pm. Emergency Situations 3) 38111,38114, 38117 (U of M area, Orange Mound, East Memphis) St. Luke’s United Methodist Church – 480 S. Highland Street Contact: (901) 452-6262 | https://stlukesumc.org/ Food pantry open every Thursday 10:00 am. – 12:00 pm. Meal served every Saturday at 4:30 pm. – 5:30 pm. 5 Breakfast served every Sunday at 8:00 am. – 8:30 am. 4) 38112, 38108, 38122, 38107 (Highland Heights/Hollywood-Jackson) Brinkley Heights Ministries – 3286 Rosamond Avenue (off of Jackson Ave.) Contact: (901) 458-0617 | http://www.bhua.org/ Food pantry Tuesday, Wednesday, Thursday 10:00 am. – 12:00 pm. Arrive by 9:00 am to secure a spot in line. Only accepts 20 families a day. Bring photo id and social security card for every adult and social security card for every child. IV. CLOTHING ASSISTANCE 1) Bibleway House of Prayer – 3261 Park Avenue Contact: (901) 327-3007 | https://www.facebook.com/pages/Bibleway- House-of-Prayer/109321042745086 Open Wednesday, 11:30 am. – 1:00 pm. Food Assistance 2) Brinkley Heights Ministries – 3286 Rosamond Avenue (off of Jackson Ave.) Contact: (901) 458-0617 | http://www.brinkleyheights.com/ Open Tuesday, Wednesday, Thursday, 10:00 am. – 12:00 pm. 3) Catholic Charities of West TN – 1325 Jefferson Avenue Contact: (901) 722-47000 | https://www.ccwtn.org/ Begin at MIFA to receive voucher Check-in at the main building Clothing – Monday, Tuesday, Wednesday, 9:00 am. – 12:00 pm. Food pantry – Monday through Thursday, 9:00 am. – 1:00 pm. Serve participants once in every 3 months for food or clothes 4) Leawood Baptist Mission Center – 3638 Macon Road 6 Contact: (901) 328-1025 | https://www.morningcenter.org/pregnancy- centers/memphis-tn/clinic-locations/leawood-baptist-church Open Monday. Wednesday, Friday, 9:00 am. – 12:00 pm. “Hannah’s Closet” is a baby store at the Morning Center at Leawood Baptist Assists One by One Participant Moms with baby clothes and accessories. Mentor is to call the Morning Center at (901) 209-0195 to make an appointment for her and the Participant Mom to “shop” using points earned during Mentoring visits. Appointments available Monday 3:00 pm. – 5:00 pm. and Wednesday 10:00 am. – 4:00 pm. 5) St. Mary’s Catholic Church – 155 Market Avenue Contact (901) 522-9420 | http://www.stmarymemphistn.com/ Open every Saturday 8:00 am Give gently used clothing, new underwear and socks Mostly Men’s Clothing 6) The Neighborhood Christian Center – 755 Jackson Avenue Contact: (901) 881-6013 | https://www.facebook.com/NCCIncorporated/ Must call central office to make an appointment for location assignment. Clothes closet, furniture, baby items, small appliances Bring ID, income, proof of residency o Jackson Avenue location, Monday – Friday, 8:00 am – 4:30 pm o 223 Scott Street, Tuesday, Wednesday, Thursday, 9:00 am – 1:00 pm., Shop 15 minutes o Binghampton (2nd location), Monday – Thursday, 8:00 am – 1:00 pm o Orange Mound o Frayser (2 locations) o Hyattsville o Robinhood 7 7) 2Unique Closet Boutique – 6075 Winchester Road (inside Hickory Ridge Mall) Contact: (901) 878-0402, Roshunda Buchanan | https://www.facebook.com/The2UniqueBoutique/ A community clothes closet servicing the Hickory Hill community and the citizens of Memphis, TN. Clothes will be available to people who come with a completed voucher application Need referral V. HOUSING ASSISTANCE/ HOMELESS SERVICES 1) MIFA - 910 Vance Avenue Contact: (901) 529-4522 | https://www.mifa.org/ Stephanie Williams [email protected] Temporary shelter for families. Also helps find permanent, stable housing. Works with several other shelters around the city to place families. 2) Gift of Mary Shelter (with Missionaries of Charity) – 700 N. Seventh Street Contact: (901) 526-5456 (3:30 – 5:30 best time to call) | https://www.facebook.com/pages/Missionaries-of- Charity/385257811608547 Admission to the program every day except Thursday at 3:15 pm Offers a 3-week stay for single women and women with children. Boys must be under 5 years. Don’t need a referral.