Contents Editorial ................................................................................. 03 Tête-à-Tête ........................................................................... 04 Little steps, big dreams ..................................................... 06 Building the digital bank ..................................................... 10 OUR WORLD VOL II ISSUE 4 In the news ........................................................................... 12 PUBLISHED BY The Corporate Communication Bank bulletin ....................................................................... 13 Department, HDFC Bank Ltd. Sporting excellence ........................................................... DISCLAIMER 18 This issue of OUR WORLD Offers & deals ..................................................................... might contain forward-looking 20 statements based on current Break Time .......................................................................... assumptions and forecasts made 22 by HDFC Bank Ltd. Various Shutterbug ............................................................................ known and unknown risks, 24 uncertainties and other factors could lead to material differences between the actual future results, financial situation, development or performance of the company, and the estimates given here. The company assumes no liability whatsoever to update or validate these forward-looking statements or to conform then to future events or developments. Note: The brand names and logos used in the issue of OUR WORLD are registered trademarks of Missed our coverage of Josh Unlimited? their respective owners. They are You can still catch all the Josh photographs, videos and interviews. Simply used here solely for the purpose click here! of identification and quality description. EDITORIAL Going for growth reetings fellow bankers! We are In today’s business world, it is impossible pleased to present the latest to neglect the growing importance of Gissue of Our World. The weeks having an online presence. Our Bank’s since our last issue have proved eventful, digital channels were recently brought and so we have lots to report on the under one umbrella in the effort to latest news and happenings from across grow our Bank’s digital effort in a more our Bank. focussed, integrated way. We spoke to Mr Nitin Chugh, Head - Digital Banking, Our cover story is about our Bank’s to learn how this vertical will bring more Sustainable Livelihood Initiative. value to our customers. Launched in 2006, the initiative is reaching out to economically backward Apart from this we have the regular communities across India, helping updates on the news in the Bank in Bank them be self-sufficient by offering Bulletin and the impressive sporting affordable credit and skill-based achievements of our colleagues at inter- training. In our feature, we focus on how corporate tournaments in Sporting SLI is empowering rural women with Excellence. services and skills, helping them be self- sufficient. Summer vacation is still on, and we have some great travel deals for Bank staff in We then sat down with Chief Information the Offers & Deals section. Officer Anil Jaggia for a quick tête-à-tête. In the interview he talks about how he And if it’s just a short break you’re came to join our Bank and what he loves looking for, our Break Time games and about working here. gyaan should do the trick! Our World | Vol II Issue 4 3 ‘Work because you enjoy TETE-A-TETE the work’ Anil Jaggia, Chief Information Officer, believes that it is passion for your work that translates into achievement. In this Tête-à-Tête he shares his journey with our Bank thus far and what he thinks will take us to even greater heights 4 Our World | Vol II Issue 4 TETE-A-TETE Tell us a bit about your career. Conversely, if there is an employee I have been in banking for about 27 that is just coming in to work with no years; I started my career in 1986. desire to make things happen, that is I joined straight from college (IIM something that irritates me. Ahmedabad) with Citibank’s campus recruitment. I was with them till 2004, What are your hobbies? then left them and came back to India. That is where I find a challenge. Work takes a lot of my energy and time. I have What do you enjoy most about your a passion for golf, which also takes a lot job? of time. When the sun is shining, I play I love to win awards for the organisation; golf and when it is raining, I play bridge. the team likes to win all the IT awards at every kind of ceremony. Do you play any instruments? Unfortunately I don’t but I would love to. Interestingly, there is this one magazine, One of the things on my bucket list is to which for whatever reason, when they learn to play saxophone. I haven’t gotten give the Best Bank award to our Bank down to it, but I hope to some day. they will not give us the IT award, and the year we win the IT award we won’t Your message to colleagues. win the Best Bank award. So I remember My message to all the employees is to that as a conversation that I have with have a passion. Come to work because our MD. you enjoy the work you are doing. If you don’t enjoy the work, find some other What qualities do you appreciate work to do. among colleagues? First and foremost, I like to see passion. For the complete tête-à-tête, watch the Second, attitude. All this translates video on Page 4. You can also read the into a desire make something happen. transcript by clicking here. Our World | Vol II Issue 4 5 Little steps big dreams , COVER STORY COVER The Sustainable Livelihood Initiative is empowering India’s rural women through micro-finance and micro-entrepreneurship.Banhisikha Roy, SLI (Chennai), tells us how... ural India has a long way to go Gender discrimination is a devastating when it comes to progress and reality in developing countries and Rdevelopment. And the key to women continue to remain oppressed the progress is inclusive growth – not at home and in society. Women are just of economically disadvantaged dependent on family and kinship to communities, but of women. access basic needs and economic Our Bank organises programmes to train rural women in the protection of traditional cattle breeds 6 Our World | Vol II Issue 4 COVER STORY COVER opportunities. It is for these reasons A helping hand that the Sustainable Livelihood Initiative (SLI) team has undertaken a number Some of the financial services of programmes and activities that are include: designed specifically for women in rural Micro recurring deposit areas. Micro-insurance Credit counselling The road to empowerment Doorstep banking Financial inclusion is a very powerful tool to empower economically disadvantaged Non-financial or capacity-building rural women. activities include: Training in food-processing like pickle making, papad making, The SLI team aims at improving the snacks standard of living through empowerment Training in household-related instead of handouts. Towards that effort, activities like paper dish making, it has adopted the Self-Help Group agarbati making, detergent and (SHG) model. The model uses micro- candle making Agricultural training entrepreneurship to achieve economic Veterinary training such as independence of the members and protecting indigenous cattle increase employment opportunities, all breeds within the existing social system. Micro-enterprise motivational training This method has proved more beneficial Health and hygiene training and effective in getting women in rural areas involved since it enables them to add to the family income while These women possess abundant taking care of their own household and resources to take up enterprises. They livestock-centred tasks. have the benefit of easy availability of Our World | Vol II Issue 4 7 farm- and livestock-based raw materials society as a whole. The team also helps and related resources. Hence, they can clients set up market linkages, helping COVER STORY COVER effectively undertake both production and expand their buyer base and therefore processing-oriented enterprises. their earning potential. The scope of the SLI team however goes On the ground beyond just financial considerations. The initiative, which began in 2006, has Support is extended in non-financial a presence in 20 states today. It has and entrepreneurial areas as well. achieved significant success in engaging Entrepreneurship development among with and mobilising women living in the rural women helps to enhance their rural areas. personal capabilities and increase their decision-making status in the family and One such case is that of Kalavathi, a member of Guru Thatchanamoorthy Mahalir Suya Uthavi Kuzhu in Thiruvarur (Tamil Nadu). An expert in stitching garments, she availed of a Viable Finance loan, to purchase a sewing machine. Our Bank also facilitated work orders for school uniforms from the local Social Welfare Department, enabling her to earn a monthly income of `8,000. Seema Rani from Jind (Haryana) runs a stationery shop. She utilised Viable Finance to purchase books and other items at wholesale rates and now earns Women attend a training session on mushroom cultivation in Coimbatore, TN a daily income of `400. 8 Our World | Vol II Issue 4 COVER STORY COVER training on making agarbatis (incense sticks). They have now formed their own business, making and selling agarbatis. Similarly, 19 women in Nalbari (Assam) were trained in pickle-making; 100 women from Raichur (Karnataka) were trained in agarbati-making. Lending support The SLI team also lends a hand