Flight Data Monitoring Comité FOQA_Abr_15 SKY’s _ FDM Risk monitoring, Evaluation and Management Claudio Tobar J. [email protected] Content 1 Company Overview 2 Data Process 3 Status Flight Data 4 FOQA 5 MOQA Our Company… We´ve been in the South American and Chilean market since 2002, connecting and delighting our passengers with the best service, safely and efficiently. Flight Data Monitoring / SKY Airline Our company… • Monthly we transport 230.000 passengers... • We take off 90 times a day... • 22 commercial offices, including Peru, Bolivia, Argentina and Brazil. • 2.300 employees... • In Chile, SKY has the 25% market share *. Flight Data Monitoring / SKY Airline xperience of our passengers… Twice SKY Airline, has been awarded as the best regional airline in South America. This honor endorses our commitment to deliver the best travel experience for our passengers, with a service of excellency. Flight Data Monitoring / SKY Airline Forth generation fleet… 13 Airbus A 319 -100 150 Pax 3 Airbus A 320 / 200 168 Pax Flight Data Monitoring / SKY Airline SKY’s Commercial Interlining Agreements Network… AIR CANADA AEROLINEAS ARGENTINAS ALITALIA AIR FRANCE KLM ROYAL DUTCH AIRLINES GOL LINHAS AEREAS LACSA - GRUPO AVIANCA AVIANCA AEROMEXICO QATAR AIRWAYS HAHN AIR EMIRATES AIRLINES TACA - GRUPO AVIANCA LUFTHANSA COPA AIR AVIATECA - GRUPO AVIANCA TAME EP TACA PERU - GRUPO AVIANCA TAM-TRANSP. AEREOS DEL MERCOSUR SWISS INTERNATIONAL AIRLINES TAM LINHAS AEREAS AIR EUROPA SOUTH AFRICAN AIRWAYS UNITED AIRLINES Flight Data Monitoring / SKY Airline SKY’s IATA Registered & IOSA Certified IATA Registered since December 2014 IOSA Certified since May 2014 Flight Data Monitoring / SKY Airline Flight Data Monitoring Organization Chart Gerente de Seguridad Operacional & QA Depto. Quality Depto. Flight Data Depto. SMS Assurance Monitoring FOQA MOQA Flight Data Monitoring / SKY Airline FOQA _ MOQA Management FOQA - MOQA Data Sharing Operational FDX Events Data Sharing Maintenance Airbus Events Gate Keeper Just Culture FOQA/MOQA Committee Flight Data Monitoring / SKY Airline Data Process Data Process Internet Local Cell Tower Wireless GroundLink® Flight Data Interface (WGL) System Server Data Management Unit Analysis (FDIMU) Computador grabador y Transmisor de datos Computador de Adquisición de datos. AirFASE®- Aircraft Flight Operations Maintenance & Data Analysis Analysis & Engineering Safety Explorer Flight Data Monitoring / SKY Airline Status Flight Data 2014_2015 Real Legs v/s AirFASE Legs % x Fleet 110 105 100% 100% 100% 100% 100% 100% 99% 99% 98% 99% 99% 99% 99% 99% 99% 100 98% 97% 98% 99% 100% 99% 98% 95 97% 93% 97% 97% 96% 96% 96% 94% 93% 90 92% A319 A320 85 87% 80 75 71% 0 Jan Feb Mar Apr May Jun Jul Ago Sep Oct Nov Dec Jan Feb Mar Abr May Fuente legs reales: Fleetwatch Flight Data Monitoring / SKY Airline FOQA (Flight Operation Quality Assurance) Risk Monitoring, Evaluation and Management Flight Data Monitoring / SKY Airline Risk Monitoring, Evaluation and Management LOC_I CFIT RE Flight Data Monitoring / SKY Airline Top 10 all Events 400 16,0 15,2 Top 10 High Severity Events 8,1 334 350 8,0 Code DESCRIPTION 1010 Approach Speed high at 1000 ft AFE 300 Rate # Events 7,0 1031 Taxi Speed exceedance in turn 1923 Autoland Warning 250 6,0 1402 High Rate of Descent App 2000-1000 ft AFE 5,0 % 200 177 4,1 1920 GPWS warning above1000ft AFE 4,0 1819 Short Flare Time # Events 150 2,8 2,7 1005 Speed High in Approach (below 2500ft RA) 3,0 1012 Approach speed high at 500ft AFE 90 2,1 1,9 1,9 100 1,8 1,6 1922 GPWS warning Below 500 ft AFE 62 60 2,0 47 42 42 39 1825 Landing after unstabilized approach 50 35 1,0 0 0,0 Considera todos los eventos High 1010 1031 1923 1402 1920 1819 1005 1012 1922 1825 Severity. Event Code 1.400 Top 10 All Severity Events Code DESCRIPTION 1.200 1031 Taxi Speed exceedance in turn 177 1010 Approach Speed high at 1000 ft AFE 1.000 High Medium Low 1819 Short Flare Time 334 1402 High Rate of Descent App 2000-1000 ft AFE 800 1104 Pitch Low in Climb 47 62 1023 Low speed at landing # Events 1813 Height High at Threshold 600 4 1012 Approach speed high at 500ft AFE 13 4 42 1601 Late setting of landing flaps 400 7 31 1312 Path High at 1200 ft AFE 200 Considera todos los eventos All Severity. 0 1031 1010 1819 1402 1104 1023 1813 1012 1601 1312 Event Code Flight Data Monitoring / SKY Airline 2014_2015 TCAS RA / Vertical Acc Events 7 TCAS_RA_Events 0,50 25 0,50 Total_2015: 5 Rate HS • Febrero: SCL/LPB/CPO/PMC 0,45 0,45 6 • Marzo: ANF High Rate HS 0,40 20 0,40 5 High 0,35 -67% 0,35 4 4 0,30 15 0,30 % 3 0,25 0,25 # Events 3 0,2 0,20 10 0,20 2 2 2 2 2 0,1 0,15 15 0,15 0,1 0,1 5 0,1 1 0,1 1 1 1 1 0,10 5 0,10 1 0,0 0 0,0 0,0 0,0 0 0 0,0 0 0,05 0,05 0,05 0,05 0,0 0,0 0,0 0,0 0,0 0 0,00 0 0,00 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dic Jan Feb Mar Apr 2014 2015 Vertical Acceleration in Flight 180 160 High Medium Low 140 2 0 3 3 2 120 1 1 2 0 1 2 100 0 0 # Events 80 0 0 60 40 0 20 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr Flight Data Monitoring / SKY Airline Unstabilized Approach 2015 Unstabilized Approach Event High Speed Speed Low Speed Brake Use Heading Unstabilized High Rate Change Approach Descent Late Ldg Bank Angle Flap Height (AFE) <= 500 ft GPWS Flight Data Monitoring / SKY Airline Unstabilized Approach High Severity (by Airports) 2,3 16 2,4 Rate Ev C3 2,2 14 2,0 2,0 # Ev USA_C3 1,8 12 1,8 1,5 *100 1,4 1,6 10 Legs 1,4 1,1 # Eventos # 8 1,0 1,2 6 1,0 6 0,8 Eventos/ # 3 4 0,6 0,4 3 2 0,4 2 1 1 1 1 0,2 0 0,0 Apto. ANF SCL IQQ LSC CJC ARI EZE ZCO ANF SCL IQQ LSC CJC ARI EZE ZCO # Ev USA_C3 6 3 3 2 1 1 1 1 Rate Ev C3 2.3 0.4 1.4 2.0 1.0 1.1 1.5 1.8 Legs AirFASE 258 855 212 101 99 87 66 57 Flight Data Monitoring / SKY Airline High Speed below 500ft AFE 55 5,0 Ratio_HS 4,5 50 # Events HS 4,0 50 16 3,5 15 *100 12 3,0 Legs 2,5 10 9 # Eventos # 8 2,0 7 7 6 1,5 Eventos/# 4 5 4 1,0 2 2 1 1 1 0,5 0 0,0 EZE CCP IQQ CJC CPO ARI SCL PMC ANF GRU ZAL LSC ZCO LIM PUQ 50 5,0 45 Ratio_HS 4,5 40 # Events HS 4,0 35 3,5 30 28 3,0 23 23 25 21 22 2,5 20 2,0 15 1,11 1,08 13 1,5 0,89 1,00 10 0,76 0,66 1,0 5 0,5 0 0,0 Jan Feb Mar Apr May Jun Flight Data Monitoring / SKY Airline Unstabilized Approach La Serena (LSC) Airport La Serena (LSC) Airport • Runway: 12/30 • Rwy Lenght: 6358 ft • ILS Category: None • Fog problem (sea) • Valley approach • Non precisión Approach • Offset Flight Data Monitoring / SKY Airline Approach SCSE Flight Data Monitoring / SKY Airline RNAV (GNSS) Rwy 30 (SCSE) Flight Data Monitoring / SKY Airline Unstabilized Approach LSC Flight Data Monitoring / SKY Airline RNAV (RNP) Y/Z Rwy 30 (SCSE) Flight Data Monitoring / SKY Airline RNAV (RNP) Y/Z Rwy 30 (SCSE) Flight Data Monitoring / SKY Airline RNAV_RNP_GNSS RWY30 LSC Flight Data Monitoring / SKY Airline Abr15 Unstabilized Approach LSC 11,76 20 12,0 Ratio_HS 11,0 9,63 # Events HS 10,0 15 9,0 -85% 8,0 *100 Legs 6,43 7,0 5,60 10 6,0 # Eventos # 16 5,0 Eventos/# 3,31 3,60 13 3,15 4,0 5 2,59 3,0 9 1,74 1,77 1,71 1,82 1,72 1,98 7 0,75 2,0 0,88 4 4 4 1,0 3 2 2 2 2 2 2 0 1 1 0,0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr RNAV (GNSS) Rwy 30 RNAV (RNP) Rwy 30 2014 2015 # Ev = 67 # Ev = 7 4.5 % 1.6 % Flight Data Monitoring / SKY Airline Acceleration at Touch down (2014/2015) 2014_2015 High Acceleration at Touch down High Acceleration at Touch Down Month 55 30156 10085 300 0,50 50 -18% High Medium Low Rate HS 0,45 45 250 High 15 0,40 40 Medium 35 0,35 200 Low 0 % 30 1 3 0,30 # Events # Events 2 2 150 0,25 25 0 0 0 20 4 6 0,20 1 0 2 3 1 100 15 0 5 0,15 1 0 10 0,10 50 0,04 0,05 5 0,05 0 0 0,00 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May 2013 2014 2015 80 High Acceleration at Touch Down Airport 7 High_Acc_at_TD 70 High VRTG >= 60 Medium LOW 1,5 g MEDIUM 1,6 g 50 Low 0 HIGH 1,75 g 40 1 3 3 1 # Events 30 2 20 0 1 0 10 0 0 1 0 1 0 0 0 0 SCL ANF CJC IQQ PMC ARI CCP LPB LSC ZCO PUQ CPO BBA EZE ZAL LIM GRU ZOS Flight Data Monitoring / SKY Airline Deep Landing May15 Touch Down Point ZAL Runway Lenght: 6890 ft May # Ev High Sev: 0 High Sev Event > 600 m Flight Data Monitoring / SKY Airline May15 Touch Down Point ZOS Runway Lenght: 5577 ft May # Ev High Sev: 0 High Sev Event > 600 m Flight Data Monitoring / SKY Airline May15 Touch Down Point PMC Runway Lenght: 8694 ft May # Ev High Sev: 1 High Sev Event > 760 m Flight Data Monitoring / SKY Airline Risk Monitoring, Evaluation and Management Flight Data Monitoring / SKY Airline FOQA Committee Operations Management Corrective Action SMS Data Analysis Other sources, Report SAMS, Pilots Reports Gate Keeper FDM Gerencia de Seguridad Operacional Risk Monitoring, Evaluation and Management Flight Data Monitoring / SKY Airline Gate Keeper Gatekeeper functions Protect the de-identified data.