Volume Issue • August 2018 In This Issue: The All New 2019 Lexus ES and First EVER ES F-Sport arriving soon at Lexus of Tulsa!! Golden Opportunity Sales Event Commercial by: General Sales Manager Todd Morrison L/Certified by Lexus: “Smart Is The New Sexy” 2019 Lexus NX300 $349/month 36/month lease **Featured Vehicle** 2015 L/Certified Lexus RX350 2018 Lexus ES350 $329/month 36/month lease Exceeding Your Expectations SERVICE by Lexus is the driving force behind an unmatched dealership experience Car Care: End-of-Summer Maintenance Transitioning your car to the next season Upcoming Fall TV Premieres Tune into these new television series arriving this fall Stories I’ve Told My Mom And why driving together was a good place to tell them Wellness Checks to Schedule before School Starts Make sure to schedule these health checks before autumn arrives Vehicle Profile: 2018 Lexus NX Hybrid Check out the leading edge of luxury crossovers in the 2018 Lexus NX Hybrid Vehicle Profile: 2019 Lexus GS F High-level performance, luxury join forces in 2019 Lexus GS F Easy-to-Learn Crafts Let your creative juices flow with these simple DIY crafts Lexus Launches New Ad Campaign Focused on Craftsmanship Meticulous Takumi masters showcased in new Lexus marketing campaign Lexus Serves as Official Vehicle of 118th US Open Championship The luxury automaker brought several interactive experiences to the golf tournament 4 Best Bookstores in Oklahoma Peruse paperbacks at these delightful establishments Subscribe to our Newsletter The All New 2019 Lexus ES and First EVER ES F-Sport arriving soon at Lexus of Tulsa!! The All New ES is scheduled to arrive at Lexus of Tulsa early September. Click here for pricing and more information, then contact us to schedule your test drive! 918.665.3987 Lexus of Tulsa eNews • 888-207-9812 • http://www.lexusoftulsa.com Golden Opportunity Sales Event Commercial by: General Sales Manager Todd Morrison Please Click Here For Available Vehicles in the Lexus Golden Opportunity Sales Event Lexus of Tulsa eNews • 888-207-9812 • http://www.lexusoftulsa.com L/Certified by Lexus: “Smart Is The New Sexy” Lexus of Tulsa eNews • 888-207-9812 • http://www.lexusoftulsa.com 2019 Lexus NX300 $349/month 36/month lease Lease the incredible 2019 Lexus NX300 for as low as $349 per month!! Give us a call at 918.665.3987 or click here for more information on the 2019 NX! Lexus of Tulsa eNews • 888-207-9812 • http://www.lexusoftulsa.com **Featured Vehicle** 2015 L/Certified Lexus RX350 2015 L/Certified Lexus RX350 $30,251 Stock: R5604 Exterior: Silver Lining Interior: Black Miles: 35,127 Lexus of Tulsa eNews • 888-207-9812 • http://www.lexusoftulsa.com 2018 Lexus ES350 $329/month 36/month lease Lease the elegant 2019 Lexus ES350 for as low as $329per month!! Give us a call at 918.665.3987 or click here for more information on the 2018 Lexus ES!! Lexus of Tulsa eNews • 888-207-9812 • http://www.lexusoftulsa.com Exceeding Your Expectations SERVICE by Lexus is the driving force behind an unmatched dealership experience A few months ago, Lexus partnered with trailblazing artist Michael Murphy to create an intriguing 3-D art piece called Letters. The 16-foot installation comprised 2,000 thank-you notes from Lexus drivers, each containing a personal tale of exceptional service. From different viewing angles the suspended remarks collectively shaped either the Lexus logo or a 2018 Lexus LS. This complex, multi-dimensional project (shown below) was an ambitious visual concept for sure, but perhaps what’s most noteworthy about Letters was that neither Lexus nor artist had to worry for one second that gathering 2,000 appreciation letters from Lexus drivers would ever be a challenge. Why? Because over the last three decades, Lexus’ reputation for masterful service has become, without exaggeration, a culturally recognized phenomenon. It stems from an intrinsic Lexus philosophy: carry the commitment of extreme Takumi-driven vehicle craftsmanship into the maintenance expertise, parts quality, dealership amenities, and personal care of the Lexus-ownership experience. As a result, notes of appreciation from Lexus drivers have been the norm since the first LS 400s reached driveways back in 1989. We mention all of this because you may have noticed a new phrase around your Lexus dealership of late: SERVICE by Lexus. It might be displayed around the service area, on a service advisor’s uniform, or even found on the sleeve of a complimentary cup of good coffee, and it’s a reminder that you, as a Lexus owner, have made a decision to be proud of. Not only have you chosen a meticulously crafted vehicle, you’ve also chosen a longstanding service tradition of unrivaled care and unparalleled expertise—a tradition where it’s the norm, not the exception, for Lexus dealership team members to go far beyond a satisfactory job and continually exceed your expectations. And much like the multi-faceted Letters installation, SERVICE by Lexus comes in multiple forms. It may come from a service advisor taking the time to explain things clearly after a maintenance visit, like this Lexus driver’s experience: “I called my Lexus dealership the other day about a new car battery…when I went in, the consultant asked me a number of questions about my driving habits. His explanation was so helpful, and I really learned a lot about how to treat the battery.” It could be from a uniquely hospitable dealership amenity that helps make service visits a pleasurable experience: “ I’m a new Lexus driver and love my dealership’s Lexus Cafe during service visits. Fresh bagels, muffins, and fruit in the morning…plus there are always three kinds of coffee and several assorted tea choices. They even have honey—who has that at a car dealership?” Or it may stem from Lexus service personnel showing an extreme respect for your time: “I hit a large pothole that damaged my tire and called my Lexus service department, which was able to see me right away, then got me back on the road quickly and in time to meet a client appointment .” You’ve got your own tales of extraordinary Lexus service, of course—your stories indicate that the SERVICE by Lexus tradition continues to deliver an exceptional ownership experience. We’d love to hear from you and perhaps tell your story here on the Lexus Drivers site. Simply post your story on the Lexus Facebook or Twitter page with the hashtag #SERVICEbyLexus. By Brian Gill Lexus of Tulsa eNews • 888-207-9812 • http://www.lexusoftulsa.com Car Care: End-of-Summer Maintenance Transitioning your car to the next season Summer has come and gone in a flash, and you probably spent a lot of the past months on the road traveling for family vacations. Those drives have certainly put a strain on your vehicle, so to ensure that your car is ready to make the transition from summer to fall you need to perform this end-of-summer maintenance. Tires After spending a season driving long distances and parking in the summer heat, your vehicle’s tires have endured strenuous conditions. To ensure they’re ready for the months ahead, check that each tire is inflated to the proper level and doesn’t show signs of leaks, bulges or cracks. While you’re at it, check the condition of the spare tire. Care Advantage Inc. recommends evaluating if the tires have deep enough traction to safely operate in the winter. Depending on where you live, you might want to consider switching to snow tires before winter arrives. Engine oil Your vehicle’s oil should be flushed and its filter replaced every couple of months, so if you didn’t get an oil change during the summer, it’s time to schedule one. According to Firestone Complete Auto Care, intense weather — including heat — strains your vehicle, so the oil system needs to remain clean and flowing to help the engine run. Wipers Other parts of your car that could’ve sustained damage from the summer heat are the wiper blades. High temperatures and direct sun could’ve cracked the rubber and rendered the wipers less effective. The National Automotive Parts Association recommends replacing the wiper blades every six months — or sooner if they’re damaged. Lights Rarely do you spend time outside your car while it’s running, so it has probably been a while since you’ve seen how well — or poorly — its lights are shining. Grab a partner to help you check the lights to catch any dim or dead bulbs. This includes the headlamps, tail lights, turn signals and emergency lights. To keep lights bright, The National Institute for Automotive Service Excellence recommends cleaning the lenses with a wet cloth on a regular basis to remove grime. Clean out Proper maintenance is more than just about what’s under the hood. If you and your family spent a lot of time in the car this summer, the cabin is probably filled with extraneous cargo, trash and dirt. Take time to clean out the piled-up junk, vacuum the interior and freshen up the upholstery. The National Institute for Automotive Service Excellence recommends also restocking emergency tools at this time, including gloves, blankets, flares, a flashlight, snacks and cables. Vehicle inspection Summer can accelerate the wear and breakdown of a car’s essential systems, including ones you might not obviously recognize. Experts at Firestone Complete Auto Care recommend having professionals evaluate the status of the brakes, the alignment, the belts, the air conditioning, the defroster, the battery (condition and charge) and various fluid levels.