Virtual System Administrator 4.7.0.0 HELP System Documentation © Copyright 2000-2007 Kaseya, All rights reserved. Names and products mentioned may be trademarks or registered trademarks of their respective holders. Help for Kaseya Virtual System Administrator Version 4.7.0.0 Kaseya 185 Berry Street, Suite 5050 San Francisco, CA 94107 Ph: (415) 694-5700 x103 www.kaseya.com 1 Table of Contents BASICS ..............................................................................................................12 Help Home................................................................................................................... 12 Read Me First ................................................................................................................................12 Feature Tabs..................................................................................................................................12 General Information .......................................................................................................................12 Quick Start Guide...........................................................................................................................14 Configure Server.......................................................................................................... 15 Deploy Agents ............................................................................................................. 16 Minimum System Requirements.................................................................................. 17 System Security........................................................................................................... 18 Browser Settings.......................................................................................................... 19 Enabling Browser Cookies and JavaScript ................................................................................19 Console Features ........................................................................................................ 20 Console Features:......................................................................................................................20 Toolbox ........................................................................................................................ 21 Select Machines .......................................................................................................... 22 Filtering a client machine list ......................................................................................................22 Logoff........................................................................................................................... 23 Log Off the system .....................................................................................................................23 Machine Summary Interface........................................................................................ 24 HOME TAB.........................................................................................................25 Home Tab .................................................................................................................... 25 Functions .......................................................................................................................................25 Description .....................................................................................................................................25 Home > View Dashboard............................................................................................. 26 Home > Layout ............................................................................................................ 27 AUDIT TAB ........................................................................................................28 Audit Tab ..................................................................................................................... 28 Functions .......................................................................................................................................28 Description .....................................................................................................................................28 Audit > Run Audit......................................................................................................... 30 Audit > System Info...................................................................................................... 32 Audit > Installed Apps.................................................................................................. 34 Audit > SW Licenses.................................................................................................... 35 2 Audit > Name/OS Info.................................................................................................. 36 Audit > IP Info .............................................................................................................. 37 Audit > DNS/DHCP...................................................................................................... 38 Audit > Disk Volumes................................................................................................... 39 Audit > PCI & Disk H/W ............................................................................................... 40 Audit > CPU/RAM........................................................................................................ 41 Audit > Printers ............................................................................................................ 43 Audit > Machine Summary........................................................................................... 44 Audit > File Access ...................................................................................................... 46 Audit > Network Access............................................................................................... 48 Audit > Application Blocker.......................................................................................... 51 SCRIPTS TAB....................................................................................................52 Feature Tab > Scripts .................................................................................................. 52 Functions .......................................................................................................................................52 Description .....................................................................................................................................52 Scripts > Patch Deploy ................................................................................................ 53 Scripts > Application Deploy........................................................................................ 55 Scripts > Packager....................................................................................................... 56 Scripts > Get File ......................................................................................................... 57 Scripts > Distribute File................................................................................................ 58 Scripts > Scripts Status................................................................................................ 60 Scripts > Distribution.................................................................................................... 61 Creating Silent Installs ................................................................................................. 62 Assistant ...................................................................................................................... 64 Assist Packager.......................................................................................................................64 MONITOR...........................................................................................................65 Monitor Tab.................................................................................................................. 65 Functions .......................................................................................................................................65 Description .....................................................................................................................................65 Monitor > View Console............................................................................................... 66 Monitor > Layout.......................................................................................................... 67 Monitor > Alarm Summary ........................................................................................... 68 Monitor > Suspend Alarms .......................................................................................... 69 Monitor > Live Connect................................................................................................ 70 Monitor > Monitor Lists ................................................................................................ 71 3 Monitor > Update Lists By Scan .................................................................................. 73 Monitor > Monitor Sets................................................................................................. 74 Monitor > SNMP Sets .................................................................................................