Quality in Higher Education QUALITY IN HIGHER EDUCATION A Case Study of Srinivas Institute of Management Studies, Mangalore Dr. A. Srinivas Rao, Dr. P.S. Aithal & Dr. Suresh Kumar MOST INNOVATIVE HIGHER EDUCATION INSTITUTION SRINIVAS PUBLISHERS, G.H.S. Road, MANGALORE ISBN NO. 978-81-929306-5-7 Page 0 Quality in Higher Education QUALITY IN HIGHER EDUCATION A Case Study of Srinivas Institute of Management Studies, Mangalore CONTENTS SYNOPSIS 1. CHAPTER 1 : CURRICULAR ASPECTS Page 2 2. CHAPTER 2 : TEACHING -LEARNING AND EVALUATION Page 32 3. CHAPTER 3 : RESEARCH, CONSULTANCY AND EXTENSION Page 88 4. CHAPTER 4 : INFRASTRUCTURE AND LEARNING RESOURCES Page 175 5. CHAPTER 5 : STUDENT SUPPORT AND PROGRESSION Page 195 6. CHAPTER 6 : GOVERNANCE, LEADERSHIP AND MANAGEMENT Page 257 7. CHAPTER 7 : INNOVATIONS AND BEST PRACTICES Page 288 8. SUMMERY & CONCLUSION Page 327 REFERENCES Page 330 Page 1 Quality in Higher Education ABOUT THE AUTHORS Prof. Dr. P.S. Aithal is belonging to Udupi, India, born on 04/04/1966. He has M.Sc. in Physics from Mangalore University, India, M.Sc. in E-Business from Manipal University, India, M.Tech. in Information Technology from Karnataka University, India, Ph.D. in Physics from Mangalore University, India, and Ph.D. in Management from Manipal University, India. His major fields of study are characterization of nonlinear optical materials, optical solutions, e-commerce and mobile business. He has two years post doctoral research experience at Physical Research Laboratory, Ahmedabad, India and one year post doctoral research experience at CREOL, University of Central Florida, USA, in the field of Characterization of nonlinear optical materials. He has about 22 years teaching experience both at UG and PG level in Electronics, Computer Science and Business management. Currently he is working as PRINCIPAL at Srinivas Institute of Management Studies, Mangalore, India. He has published about 40 research papers in peer reviewed journals, 110 papers in conference proceedings and two text books on physics and Electronics for Engineering students. He has research interest in Nonlinear optical absorption, Optical Phase Conjugation, Photorefractive materials, e-business, m-business, ideal business, and nanotechnology business Opportunities. Dr. Aithal is member of World Productivity Council, U.K., member of Strategic Management Forum, India, member of Photonics Society of India, CUSAT, Cochin, senior member of IEDRC.org, Singapore. Prof. Dr. Suresh Kumar is belonging to Cochin, Kerala, India, born on 01/06/1955. He has B.Sc. degree from Kerala university, India, MSW degree in Personnel Management & Industrial Relations from Kerala University, India, M.Phil. and Ph.D. degrees from Jawaharlal Nehru University, New Delhi, India. His major fields of study are Social Work, HRD, IR. He worked for 11 years in International Development Projects such as Programme officer, Indo-Dutch Rural Water Supply Project, Project Coordinator, Indo-German Fisheries Development Project, Deputy Director, Indo- Japanese Hills Area Development Project, Senior Training Coordinator, World Bank support Water Supply Project. He has also conducted studies in funded projects for Govt. of India in the capacity of Assistant Director, Research Institute of Rajagiri College, Cochin (Kerala). He has worked as Principal, Dr. M. V. Shetty College of Social Work, Principal, Shree Devi Institute of Social Work, Associate Professor, Ethiopian Civil Service College, (Addis Ababa) and is presently working as Co-ordinator of MSW programme at Srinivas Institute of Management Studies, Mangalore. He is Life Member of International Union for Health Promotion and Education based in Paris. ****** Page 2 Quality in Higher Education CHAPTER I CURRICULAR ASPECTS 1.1. Introduction : Education in the modern world is institutionalized. any aspiring student is offered a many of courses to choose from any institution of desire. But once the course and the institution are chosen, there is very limited freedom to manovre. The curriculum is pre-determined. the teachers are already there. rules regarding examination are set to much before the student chooses the course. Evaluation is done in a manner approved by the institution as desirable. Teachers use the prevailing pedagogy and seek to stuff in knowledge. Therefore, curriculum planning become significant. 1.1: Curriculum Planning & Implementation : Curriculum design and development is usually performed by the affiliating University or other regulatory agencies. The task of the affiliated institutions is to effectively operationalise the given curricula. This process involves orientation of the teachers who would handle the curriculum and proper planning of the transaction. It also requires an understanding on the various teaching-learning practices and their appropriate use. Since acquisition of competencies occur at different paces for different learners it is required that the institutions have specific implementation plans identifying the time to be spent on specific components. In addition, if the institution is providing specially designed courses it also has the responsibility to develop appropriate need based curricula in consultation with stakeholders. Any institution establishes its relevence to the stake holders through its vision and mission. The following vision, mission and objectives of Srinivas institute of Management Studies is cited as an example. Vision : Extension of opportunity to all aspirants for education, and expansion across all realms of knowledge. We visualize a self-reliant society where all people are educated, healthy and productively engaged, living in perfect harmony with each other and their surroundings, upholding values of freedom, equality and service to mankind. Mission : Our mission is to nurture a new generation of youth through providing quality education and skills matching the requirement of a harmonious, self-reliant and developed society and values inclined to serve with selfless devotion in whatever capacity they assume and wherever they work. This also aims to inculcate values of human dignity and mutual respect, generate the spirit of enquiry, induce healthy competitions, encourage sustainable accomplishments and ensure enriching rewards. Core Values : (1) Team Work (2) Respect (3) Responsibility Page 3 Quality in Higher Education (4) Ethics (5) Etiquette (6) Social Service (7) Communication, (8) Character (9) Competency (10) Techno-savvy & Scientific Thinking (11) Quest for Excellence (12) Courage to Innovate The vision and mission of the institute is translated into action and communicated in the following ways: The students receive quality education in a disciplined environment. The teachers are busy, motivated and academically oriented. The staff feels proud to work in a harmonious work place and lead a satisfied living. The parents of students are confident that their children are in safe hands and they build a career. The neighbouring community is happy with an institution for higher studies in their locality. They are also beneficiaries of the social service activities of the institute. The university is satisfied with a well functioning institution affiliated to it. The management is happy with the impact it creates in the society towards higher education and the opportunity provided to youngsters to groom their career of choice and providing jobs to many qualified youngsters in their institution. Other colleges find their staff and students in healthy competition. The Government is satisfied that the institute is sharing its goal of developing the youth to contribute to the nation. The mission statement reflects the institution’s distinctive characteristics. There is dearth of trained and talented professionals in management, social work and computer applications. The institute bridges this gap between need (demand) of the society and the existing availability (supply). The institute is quality centred in imparting education. It presupposes that higher degree of motivation and accountability are required to maintain quality in teaching and learning. The motto of A. Shama Rao Foundation and Srinivas group of Institutions is "Samagra Gnana" : means "Comprehensive Knowledge". The emblem is a flying horse which indicates the incredible energy of the system to impart comprehensive knowledge. The concept of the Flying horse is taken from the Hindu and Greek Mythology, where it indicates the disguise of god with incredible energy. Samagra Gnana also reflects the tradition and value orientation of the institution. The attainment of Samagra Gnana leads to selfless devotion in all walks of life resulting in harmonious, self reliant and developed society. The motto envisages that it could be attained through hard work, willingness to serve, discipline, open thinking, creativity, give and take, and collective life. The College motivates its students with a slogan “Identify and Encash Opportunities” to sustain in a competitive environment and strive to Create Innovators. SIMS motivates its students to be SMART, DIFFERENT and STRATEGIC so that they can STANDOUT in the society through their achievements. Page 4 Quality in Higher Education Academic programmes of the institution is linked to its goals and objectives : Objectives : To make available world class education with an Indian ethos to the student community To create centre of excellence imparting quality education. To offer to the society /industry, academically empowered and ready for the job professionals