IT A C P G 1 8 INNOVATIVE SOLUTIONS FOR NYS MANUFACTURERS NEX TC OR PS P G A 1 M 0 &T PG 22 A FUZEHUB PUBLICATION FACES OF MEP ADVANCED INSTITUTE FOR MANUFACTURING WELCOME Cory Albrecht FUZEHUB Elena Garuc MANUFACTURING AND TECHNOLOGY The New York State Manufacturing Extension Partnership RESOURCE CONSORTIUM (NY MEP) assists small and mid-sized manufacturers in Imin Kao becoming more competitive. 10 regional centers and 1 statewide center offer a wide vari- CENTER FOR ECONOMIC GROWTH ety of services: innovation, process and quality improvement, Michael Lobsinger product development, scale-up, tech acceleration, sustainable manufacturing and more. The New York State MEP program is administered by Matt Watson and Jessica Herbert of Empire AM&T State Development’s Division of Science, Technology and Carol Miller Innovation (NYSTAR). It is part of the National Institute of Standards and Technology’s Hollings Manufacturing Extension Partnership (NIST MEP). MANUFACTURING AND TECHNOLOGY ENTERPRISE CENTER Thomas Phillips INSYTE CONSULTING Benjamin Rand The MEP National Network™ is a unique public-private part- nership that delivers comprehensive, proven solutions to U.S. manufacturers, fueling growth and advancing U.S. manufacturing. NEXTCORPS James Senall New York Manufacturing Extension Partnership is the official representative of the MEP National Network in New York State. ITAC Kinda Younes CITEC BUSINESS SOLUTIONS John Zielinski TDO • TRAIN DEVELOP OPTIMIZE John Currier 2 NY MEP Magazine | 2019 TABLE OF CONTENTS Capital Region 6 New York City 18 Central NY 8 North Country 20 Finger Lakes 10 Southern Tier 22 Long Island 12 Western NY 24 Mid-Hudson 14 Statewide 26 Mohawk Valley 16 3 ALWAYS LOOKING FORWARD How the New York Manufacturing Extension Partnership helps manufacturers compete and win ew York State has always been a place where In 2018, NY MEP—through its network of innovators thrive and entrepreneurs bring new 10 regional centers and one statewide center— products and technologies to market. Today, helped create or retain 5,351 jobs and generated manufacturing employs nearly half a million New $819 million in company cost-savings, new client Yorkers and contributes $73 billion annually to our economy. investments and increased/retained sales. Recent and ongoing strategic investments in high-tech industry N NY MEP centers coach manufacturers on clusters across the Empire State are helping businesses build on our strong manufacturing legacy. continuous improvement, and we practice it ourselves. We create new programs and deepen our Our state’s manufacturing industry is defined by the big ideas expertise. We test what works and leave behind what we pursue and our relentless push to become ever stronger doesn’t. We refine our approach and work to ensure and more competitive. And the New York Manufacturing every manufacturer knows when, how and why to Extension Partnership (NY MEP) is the go-to resource for access our support. the solutions businesses need to become the most competitive version of themselves. Because as we look ahead, the waves of change are only growing more intense. Artificial intelligence Every day, NY MEP staff are on the shop floors of small and and machine learning, augmented reality and robotic mid-sized manufacturers, helping them take on challenges, automation, 5G and the Internet of Things—this improve processes, adopt new technologies, reduce costs, and Fourth Industrial Revolution is expected to bring drive new revenue and job growth. This network of organizations massive change. is a critical partner at a time when new and traditional industries are applying technology-enabled innovation to gain market We can ride these waves to a more prosperous future, advantage and generate entirely new sectors. but we need to be always looking forward. If New York manufacturers stay ahead of the curve, they’ll stay ahead When a manufacturer isn’t sure where to turn, they turn to us at of their competition. NY MEP. Regardless of the challenge they face or the goal they hope to achieve, manufacturing firms can come to us to gain NY MEP is here to help make sure that happens. It’s access to expertise, assets, resources and programs to implement about what we do next, together. new solutions that unleash their growth. In the pages that follow, you’ll learn more about what And the reality is, we’ve delivered results. NY MEP does and who we are. The big thing we hope you take away from this debut NY MEP publication: If For example, in the North Country, the local MEP center helped you’re a manufacturer and you’re facing a challenge, we’re a paper producer realize major cost savings by implementing a here to help. Contact us. solution to remove biomolecules from its river water source; they had been affecting the color of the paper. In Western New York, the local MEP center helped a terra cotta manufacturer adjust its production methods, resulting in an 85 percent drop in defects and $2.5 million increase in sales. And in the Mohawk Valley, the local MEP center helped a manufacturer develop a new series of safety training videos that were translated into Burmese, In Western NY, a terra Karen, and other languages to better accommodate the cotta manufacturer company’s important refugee workforce. increases sales by Stories like these, in which NY MEP helped to fill a gap, solve a problem, or improve a process, can be found all over $2.5 million with the the state. assistance of NY MEP Center, Insyte. 4 NY MEP Magazine | 2019 A manufacturer of specialty papers Did you know? achieved cost savings and production NYS MANUFACTURING AT A GLANCE improvements with the help of North Country NY MEP Center, CITEC. In 2018, NY MEP helped create or retain 5,351 jobs and generated $819 million in company cost-savings, new client investments and increased/retained sales. An aluminum extruder received assistance from Mohawk Valley NY MEP Center, AIM. The results? A rollout of new video training processes to help grow their workforce. 5 NY MEP Center for the Capital Region Center for Economic Growth (CEG) he Center for Economic Growth CEG and the MEP system in 2002. “It and offers lunch-and-learn sessions in (CEG) is the NY MEP center was through CEG’s Venture B program order to reach companies that may not be for the Capital Region. “If a that we received our first local investment,” familiar with CEG’s programs. manufacturing company hits a roadblock, he says. “CEG also helped us to find T These efforts aren’t a canned sales pitch, they reach out to us,” says Michael manufacturers and partners with the skills Lobsinger, center director for CEG’s that we needed,” such as cut-and-sew however. As Lobsinger explains, CEG Business Growth Solutions practice. services and radio frequency welding for delivers training in the Sandler Sales CEG also assists manufacturers who want the inflation bladders. System, which teaches salespeople how to to grow or expand in New York’s Tech become trusted advisors. “We use the same Valley. “Part of what makes us unique is When the 2008 recession hit, Lobsinger technique that we sell,” Lobsinger says. that we’re also an economic development transitioned to supporting the “We talk to customers to discover their organization,” Lobsinger says. advancement of new technologies. As pain points. We go and listen. If we’re not part of the Lighting Cultivator (Linc) a fit, we tell them.” Then, if a project makes Lobsinger’s education, experience, and program supported by NYSERDA, he sense, there’s a formal contracting period perspective help make CEG an asset to helped foster the commercialization of with a well-defined scope of work and costs. regional manufacturers. A native of North new lighting technologies. Later, this Dakota, Lobsinger earned a degree in led to an invitation from Jeff Lawrence, Like other NY MEP centers, CEG can mechanical engineering before working former CEG center director, to join the access grants from National Grid, the for Boeing in Seattle for over five years. MEP center and manage its NYSERDA- Workforce Development Institute, and When he decided to earn an MBA, he funded Economic Development Growth other organizations when applicable. chose Rensselaer Polytechnic Institute Extension (EDGE) initiative. Recently, CEG has leveraged KeyBank in Troy because of the school’s strong Foundation funding to provide pro-bono engineering focus. services to startups. “We focus on solid Total Quantified Economic Impact: contracts and scopes of work that can be At Rensselaer, Lobsinger focused on leveraged into a solid grant proposal,” the commercialization of technology, $210 Million (5-yr.) Lobsinger says. In undertaking projects entrepreneurship, and projects related with manufacturers, CEG either accesses (The sum of sales increases/retention, cost to clean technology, renewables, and internal expertise, third-party partners, savings, client investments, and the economic alternative energy. Notable projects or a combination that meets the included strategic analysis with GE to impact of jobs created/retained.) company’s needs. study the hydrogen economy and spending a summer with the Shell Global research When Lawrence died in 2015, Lobsinger Although CEG offers many of the center to explore businesses opportunities became the interim center director same services as other regional NY for Shell innovations. and then later the new center director. MEP centers, its role as an economic Like Lawrence, after whom FuzeHub’s development organization makes it Lobsinger also started a company, Float Innovation Fund is named, Lobsinger is unique. Because part of the larger CEG Tech Inc., that developed an inflatable life committed to advancing the growth of organization is membership-based, the jacket that was approved by the U.S. Coast early-stage manufacturing companies and overall business model is distinct.