CYOD: Delivering Enterprise Mobility from within. Mike Davies: OneDeploy Background • Owner and MD of Centrality Ltd & OneDeploy • Centrality are an outsource provider of: • Cloud (VDC, Iaas) • VPLS/LAN/WIFI • Desktop services • Enterprise mobility services • etc • Specialise in remote slowly connected user bases • OneDeploy standardises the user experience Enterprise Mobility • Not all EM scenarios can be resolved with an iPad • Android version to hardware lock in can restrict • Some need to find a balance between: … the need to enable a mobile workforce …while retaining corporate standards. For when Windows is your answer... For when Windows is your answer • Mature desktop service solutions for core services: • User authentication • Encryption and data security • Application delivery and updates • Enhanced connection methods • Monitoring, maintenance and support For when Windows is your answer • Remove all “images” from your environment • Abstract the user experience from the hardware • Then you can: • Delivering ONE user experience to all no matter the form factor. • Offer a menu of devices that are still under your control Case Study: Whitbread Case Study: Whitbread • Whitbread have 400+ UK restaurants. Main brands: • Beefeater • Brewers Fayre • Table Table • Taybarns Case Study: Whitbread • Large appetite to use technology as an enabler across sites to: • Enable improved customer service by bringing core apps such as live bookings front of house • Free the team members from the traditional desktop in the back office • Increase customer service and satisfaction Case Study: Whitbread • Tablet form factors were seen as the logical choice, but: • Strong security practices and management requirements • Whitbread assessed that non-Windows tablets were not viable in their environment Case Study: Whitbread • Using OneDeploy we worked closely with the Whitbread stakeholders to define the required user experience (the “build”) • In parallel, Whitbread conducted an extensive Windows tablet review process and chose the ASUS Windows 8.1 tablet • The tablet hardware was then bought together with the build to give the whole solution. Case Study: Whitbread • The solution had coupled OneDeploy’s ease of design with Whitbread’s forward thinking approach to enterprise working and the initial feedback was overwhelmingly positive • We then built 450 tablets to the same design which were then handed out in person at the Restaurants annual conference. • We went from design to delivery of 450 tablets in 2 weeks. Case Study: Whitbread • The process was so successful that Premier Inn forged ahead with their own tablet plans in the new “Hub by Premier Inn” brand, again working with Centrality & OneDeploy Case Study: David Lloyd Leisure Case Study: David Lloyd Leisure • David Lloyd operate 98 health clubs in the UK and internationally • In a discovery phase to see about alternate device use • Enterprise Mobility options being looked at as a replacement for thin clients • Definite requirement to have EM as a replacement not supplement to traditional form factors. Case Study: David Lloyd Leisure • First trial was to free the Personal Trainer teams from their desks and interact better with the members • Allows them to personalise and then review work-out programme and track progress over a coffee as well as have a live view of bookings etc. • Live in one club now with a view to rollout • Expansion in to other areas such as membership teams and F&B operations Summary Summary • Deploy and support Windows tablets just like any other PC • Deliver a seamless and consistent user experience across any form factor of device • Use your existing processes and technology to support new ways of working • Offer a menu of devices to suit the modern worker Thank You..