EASTERN CAPE PARKS AND TOURISM ANNUAL REPORT 2018/19 REPORT ANNUAL AND TOURISM EASTERN CAPE PARKS 17-25 Oxford Street | East London | 5213 East London | PO Box 11235 | Southernwood | East London | 5213 Eastern Cape | South Africa +27 (0) 43 492 0881 [email protected] www.visiteasterncape.co.za RP290/2019 ISBN: 978-0-621-47767-2 ANNUAL REPORT Long-beaked common dolphin COVER Photo credit: Mark M Gottlieb – www.MarksAdventures.com Hole in the Wall Photo credit: Marius Labuschagne Pounding waves have helped shape South Africa’s coastline for 160 million years - since continental rifting tore Africa from the ancestral landmass Gondwana, leaving her edges exposed to a unique blend of currents and seas. National Geographic Gondwana was an ancient supercontinent that broke up about 180 million years ago. The continent eventually split into landmasses we recognize today: Africa, South America, Australia, Antarctica, the Indian subcontinent and the Arabian Peninsula. CONTENTS PG 5 GENERAL INFORMATION 1 PUBLIC.................................................................................................. ENTITY’S GENERAL INFORMATION 7 2 BO..................................................................................................ARD MEMBERS 8 3 LI...............................................................................................ST OF ABBREVIATIONS/ACRONYMS 10 1 AUDITOR’S REPORT: PREDETERMINED OBJECTIVES 4 FO................................................................................................REWORD BY THE CHAIRPERSON 12 ............................................................................................... 33 2 SITUATIONAL ANALYSIS 5 CHI................................................................................................EF EXECUTIVE OFFICER’S OVERVIEW 14 ............................................................................................... 34 3 PERFORMANCE INFORMATION BY PROGRAMME 6 ST...............................................................................................ATEMENT OF RESPONSIBILITY 18 ............................................................................................... 48 3.1 Pr.......................................................................................ogramme1: Operations 50 7 ST................................................................................................RATEGIC OVERVIEW 19 3.2 Pr.......................................................................................ogramme 2: Marketing 70 8 LEGISLATIVE AND OTHER MANDATES ............................................................................................... 20 3.3 Pr.......................................................................................ogramme 3: Corporate Management Support 76 9 ORGANISATIONAL STRUCTURE ............................................................................................... 27 4 REVENUE............................................................................................... COLLECTION 83 PERFORMANCE INFORMATION PG 31 PG 87 GOVERNANCE 1 I.............................................................................................NTRODUCTION 101 1 I...............................................................................................NTRODUCTION 89 2 HUMAN............................................................................................. RESOURCE OVERSIGHT STATISTICS 102 2 POR...............................................................................................TFOLIO COMMITTEES 89 3 EXEC...............................................................................................UTIVE AUTHORITY 89 HUMAN RESOURCE 4 THE............................................................................................... ACCOUNTING AUTHORITY / BOARD 89 MANAGEMENT 5 RI...............................................................................................SK MANAGEMENT 92 6 INTERNAL............................................................................................... CONTROL UNIT 92 7 INTERNAL............................................................................................... AUDIT AND AUDIT COMMITTEES 92 8 CO...............................................................................................MPLIANCE WITH LAWS AND REGULATIONS 95 PG 99 9 FRAUD............................................................................................... AND CORRUPTION 95 10 MI...............................................................................................NIMISING CONFLICT OF INTEREST 95 11 CO...............................................................................................DE OF CONDUCT 95 12 HEAL...............................................................................................TH SAFETY AND ENVIRONMENTAL ISSUES 95 13 CO...............................................................................................MPANY /BOARD SECRETARY (IF APPLICABLE) 96 FINANCIAL 14 SOCIAL............................................................................................... RESPONSIBILITY 96 INFORMATION 15 AUD...............................................................................................IT COMMITTEE REPORT 96 PG 109 Hluleka Nature Reserve Photo credit: ECPTA 5 GENERAL INFORMATION COASTLINE The Eastern Cape has 800km of untouched and pristine coastline which stretches from the Wild Coast in the North to the Tsitsikamma National Park in the South. Hluleka rock pool Photo credit: ECPTA 7 1. PUBLIC ENTITY’S GENERAL INFORMATION REGISTERED NAME: Eastern Cape Parks and Tourism Agency PHYSICAL ADDRESS: 17 – 25 Oxford Street East London 5201 POSTAL ADDRESS: P.O. Box 11235 Southernwood East London 5213 TELEPHONE NUMBER: +27 (0) 43 492 0881 EMAIL ADDRESS: [email protected] WEBSITE ADDRESS: www.visiteasterncape.co.za EXTERNAL AUDITORS: Auditor-General South Africa BANKERS: First National Bank BOARD SECRETARY: Ms Xoliswa Mapoma 8 EASTERN CAPE PARKS AND TOURISM AGENCY ANNUAL REPORT 2018/19 2. BOARD MEMBERS 2.1 OUTGOING BOARD Sithembele Mgxaji Acting Chairperson Silumko Ncume Andrew Muir Pam Yako Zola Fihlani Tracey Putzier Mickey Mama GENERAL INFORMATION 9 2.2 INCOMING BOARD Nomkhita Mona Chairperson Tracy Putzier Deputy Chairperson Zola Fihlani Andrew Baxter Nomakwezi Mzilikazi Lindani Bevile Siyabulela Onceya 10 EASTERN CAPE PARKS AND TOURISM AGENCY ANNUAL REPORT 2018/19 3. LIST OF ABBREVIATIONS/ACRONYMS AGSA Auditor General of South Africa AOP Annual Operational Plan APP Annual Performance Plan B-BBEE Broad Based Black Economic Empowerment BoD Board of Directors CEO Chief Executive Officer CFO Chief Financial Officer CITES Convention on International Trade in Endangered Species (of Wild Fauna and Flora) DAFF Department of Agriculture, Forestry and Fisheries DEA Department of Environmental Affairs DEDEAT Department of Economic Development, Environmental Affairs and Tourism DORA Division of Revenue Act (Act 1 of 2018) ECPTA Eastern Cape Parks and Tourism Agency ED Executive Director EPWP Extended Public Works Programme GDP Gross Domestic Product GRAP Generally Recognised Accounting Practice Ha Hectares HCM Human Capital Management ICT Information and communications technology KPIs Key Performance Indicators MEC Member of the Executive Council METT-SA Management Effectiveness Tracking Tool – South Africa MoU Memorandum of Understanding MTEF Medium Term Expenditure Framework GENERAL INFORMATION 11 MTSF Medium Term Strategic Framework NEM National Environmental Management (Act) NGO Non-governmental Organisation NSSD National Strategy for Sustainable Development OSI Organisational Sustainability Index PA Protected Area PAES Protected Area Expansion Strategy PEDS Provincial Economic Development Strategy PDI Previously Disadvantaged Individual PDP Provincial Development Plan PFMA Public Finance Management Act SANRAL South African National Roads Agency SOC Limited SAT South African Tourism SCM Supply Chain Management SMME Small Medium and Micro Enterprises SoAIM State of Area Integrity Management StatsSA Statistics South Africa TEP Tourism Enterprise Partnership TR Treasury Regulations UK United Kingdom UNDP-GEF United Nations Development Program – Global Environmental Facility USA United States of America VFR Visiting Friends and Relatives WWF-SA World Wide Fund for Nature (South Africa) YES Youth Environmental Services 12 EASTERN CAPE PARKS AND TOURISM AGENCY ANNUAL REPORT 2018/19 4. FOREWORD BY THE CHAIRPERSON It is my pleasure to present the 2018/19 Annual Report of the Already these important stakeholders have made a significant Eastern Cape Parks and Tourism Agency (ECPTA). difference to the work of the Agency. As the equitable share allocation continues to shrink in real terms, ECPTA has become As the incoming Chair of the Board, I wish to acknowledge the increasingly supported by conditional grants from national leadership and passion of the outgoing Board who oversaw government departments and international donors. In fact, the exceptional achievements of the ECPTA recorded in this during the 2018/19 financial year, ECPTA management secured Annual Report. My fellow Board members and I are committed almost 40% of the 2019/20 budget in this way. The increasing to retaining the high standards of accountability established by levels of trust experienced by the entity is also reflected in our predecessors, and to supporting the management of ECPTA improved relationships with communities neighbouring our in sustaining our clean audit status. reserves,