for Issue Feb 2019 Connecting Communities ince becoming leader of Suffolk County Council, I have continued to keep broadband at the top of my agenda. I am pleased to tell you that the Better Broadband for Suffolk program has Sreached a new milestone, 93% of homes and businesses across Suffolk can now upgrade to a Superfast Broadband service. This is fantastic news and means an overwhelming majority of residents, businesses and organisations can now enjoy the benefits of faster and more reliable internet speeds. But as a resident and a councillor of a rural ward where some premises still do not enjoy these benefits, I know we have further to go. We already have a contract in place for Openreach to extend fibre broadband coverage to 98% of all Suffolk premises by 2020. But even beyond this, we are committed to reaching 100% Superfast Broadband coverage in Suffolk as quickly as possible. So, if you haven’t already done so, check if Superfast Broadband is available where you live by following the simple steps below, but don’t forget, even if broadband is available, you will need to upgrade your connection to enjoy the benefits of the higher speeds. I look forward to updating you on our future progress. Cllr. Matthew Hicks Leader of Suffolk County Council and Cabinet Member for Economic Development and Infrastructure Here are three simple steps to upgrade Step 1 Finding out whether Better Broadband is available to your postcode Visit our website at www.betterbroadbandsuffolk.com/upgrade-now. Just having the ability to connect doesn’t mean you automatically have Superfast Broadband. You will need to upgrade your service by ordering a Superfast Broadband package with an internet service provider. Step 2 Choosing a supplier to upgrade to Superfast Broadband The best way of choosing a supplier is to use a broadband comparison website. Step 3 What if Superfast Broadband isn’t available in the area yet If Superfast Broadband isn’t available to your premises yet, you can contact us using the form on our website www.betterbroadbandsuffolk.com/contact-us You will need to include your full name, address and telephone number in the query. Please note: We may need to share their address and telephone numbers with Openreach to answer your question. 1 More people in Suffolk are upgrading to Superfast Broadband, don’t be left out The latest figures show that across the county the customer take up rate for Superfast Broadband is now at 60% this is good news and one of the highest rates in the country, but we want this rate to be even higher. There is so much that Superfast Broadband can do to transform your home or business. Whether it is streaming your favourite TV programs or movies, skyping relatives that live far away or helping with homework, the first step is to check if you have Superfast and then find a provider that meets your needs. Over the next 12 months we will be revisiting areas where broadband has been available for sometime, but less than half of residents have upgraded to a Superfast Broadband connection. We will be providing promotional materials for parish councils to share with residents, but if you would like posters or leaflets for your business or organisation to help spread the word, please use the contact form on our website and we will be happy to help. e st Broadband is her Superfa Did you know we get money back from contractors if we reach our take up targets which we can then use to help connect even more people in Suffolk – so if you How do I get it upgrade, you’re helping others upgrade too! See if it’s available to you on our website Upgrade Check the r ates of dierent providers and choose the best that meets your need Now www.betterbroadbandsuolk s .com/upgr Please note individual speeds and a ade-now vailability may var y for di erent premises in your area Self-dig scheme in Baylham Stone The community of Baylham Stone, who were not included in current plans to receive superfast broadband, have taken their broadband future into their own hands to access some of the fastest speeds in the county! Find out how the residents came together to work alongside the Better Broadband for Suffolk team and Openreach to get Superfast Broadband to their area: www.betterbroadbandsuffolk.com/alternative-options/self-dig-schemes 2 Recently connected areas The below areas have recently been upgraded to a superfast broadband connection. If you live in the area, you should contact an internet service provider to upgrade. More information about how to do this can be found in our three steps to upgrade above or by visiting www.betterbroadbandandsuffolk.com/upgrade-now Exchange Area Locality served Postcode Premises Suffolk County Council Constituency District/Borough area(s) served councillor Badingham Bruisyard Road, High Road & Hollow Lane, Badingham IP13 8 / IP17 2 38 Stephen Burroughes Central Suffolk and North Ipswich Suffolk Coastal Barnby Hulver Street & Sandy Lane, Henstead & Jays Hill Road, Sotterley NR34 7 62 David Ritchie / Michael Ladd Suffolk Coastal / Waveney Waveney Beccles Bungay Road, Barsham NR34 8 16 David Ritchie Waveney Waveney Beccles Bungay Road & Viewpoint Mews, Shipmeadow NR34 8 60 David Ritchie Waveney Waveney Beccles London Road, Weston NR34 8 10 David Ritchie Waveney Waveney Belstead Vicarage Lane, Wherstead IP9 2 8 Christopher Hudson South Suffolk Babergh Belstead Peppers Lane & Redgate Lane, Wherstead IP9 2 28 Christopher Hudson South Suffolk Babergh Bildeston Ash Street & Dairy Road, Semer + Semer Road, Whatfield IP7 6 52 Robert Lindsay South Suffolk Babergh Bildeston Ipswich Road, Bildeston IP7 7 14 Robert Lindsay South Suffolk Babergh Bildeston Brooksview, Bildeston IP7 7 16 Robert Lindsay South Suffolk Babergh Bildeston Brettenham Park, Bury Road & Chapel Hill, Brettenham IP7 7 30 Robert Lindsay South Suffolk Babergh Brampton, Suffolk Westhall & Brampton villages IP19 8 / NR34 8 104 Tony Goldson Suffolk Coastal Waveney Brampton, Suffolk Redisham village to Redisham Hall area NR34 8 106 David Ritchie Waveney Waveney Bungay Flixton Road, Bungay NR35 1 10 David Ritchie Waveney Waveney Bury St. Edmunds High Baxter Street, Bury St Edmunds IP33 1 10 Robert Everitt/David Nettleton Bury St Edmunds St Edmundsbury Bury St. Edmunds Beetons Way, Bury St Edmunds IP33 3 4 Robert Everitt/David Nettleton Bury St Edmunds St Edmundsbury Chevington Ladys Green, Ousden CB8 8 16 Mary Evans West Suffolk St Edmundsbury Chevington Baxters Green & Knowles Green, Wickhambrook CB8 8 / IP29 5 38 Mary Evans West Suffolk St Edmundsbury Chevington Bury Road & Gatesburys Lane, Depden IP29 4 28 Mary Evans West Suffolk St Edmundsbury Chevington Birds End, Chevington Road & Cobbs Hall Road, Great Saxham IP29 5 42 Mary Evans / Karen Soons West Suffolk St Edmundsbury Cockfield Green Bullswood Lane & Buttons Green, Cockfield IP30 0 32 Robert Lindsay South Suffolk Babergh Coney Weston Barningham & Market Weston IP31 1 / IP22 2 94 Joanna Spicer West Suffolk St Edmundsbury Copdock Chattisham Road & Wenham Road, Copdock and Washbrook IP8 3 22 Christopher Hudson South Suffolk Babergh Culford Folly Lane, Ampton + Thetford Road, Ingham IP31 1 8 Beccy Hopfensperger Bury St Edmunds / West Suffolk St Edmundsbury Culford Seven Hills Lane, Little Livermere + Seven Hills, Ingham IP31 1 30 Beccy Hopfensperger Bury St Edmunds / West Suffolk St Edmundsbury Culford The Green & The Street, Timworth IP31 1 38 Beccy Hopfensperger Bury St Edmunds St Edmundsbury Culford New Road & Park Gates, Ampton IP31 1 26 Beccy Hopfensperger Bury St Edmunds St Edmundsbury Dedham Billy’s Lane & Dedham Road, Stratford St Mary CO7 6 28 Gordon Jones South Suffolk Babergh Dedham Woodhouse Farm/Donkey Lane area CO7 6 6 Gordon Jones South Suffolk Babergh Dickleburgh Along the A140 near Stuston + Stuston village IP21 4 / IP23 8 16 Jessica Fleming Central Suffolk and North Ipswich Mid Suffolk Elmswell Upper Town, Wetherden + Wetherden Road, Great Ashfield IP14 3 / IP30 9 / 74 Jane Storey / Andrew Stringer Bury St Edmunds Mid Suffolk IP31 3 Eye, Suffolk Area between Eye and Hoxne IP23 7 / IP21 5 40 Guy McGregor Central Suffolk and North Ipswich Mid Suffolk Eye, Suffolk Eye Road, Brome And Oakley IP23 8 4 Jessica Fleming Central Suffolk and North Ipswich Mid Suffolk Felixstowe Langer Road, Felixstowe IP11 2 12 Graham Newman/Steve Wiles Suffolk Coastal Suffolk Coastal Foxhall Bucklesham Road, Purdis Avenue & Purdis Farm Lane, Purdis Farm IP3 8 100 Patricia O’Brien Suffolk Coastal Suffolk Coastal Framlingham Coles Green, Framlingham IP13 9 12 Stephen Burroughes Central Suffolk and North Ipswich Suffolk Coastal Framlingham Well Close Square area, Framlingham IP13 9 22 Stephen Burroughes Central Suffolk and North Ipswich Suffolk Coastal Framlingham Albert Road area, Framlingham IP13 9 52 Stephen Burroughes Central Suffolk and North Ipswich Suffolk Coastal Framlingham Dennington Corner area IP13 9 18 Stephen Burroughes Central Suffolk and North Ipswich Suffolk Coastal Fressingfield Laxfield Road, Fressingfield IP21 5 14 Guy McGregor Central Suffolk and North Ipswich Mid Suffolk Fressingfield Area between Stradbroke & Fressingfield IP21 5 24 Guy McGregor Central Suffolk and North Ipswich Mid Suffolk Fressingfield Mill Lane area, Weybread IP21 5 / IP20 0 38 Guy McGregor Central Suffolk and North Ipswich Mid Suffolk Glemsford Lower Road, Glemsford CO10 7 24 Richard Kemp South Suffolk Babergh Great Wenham Bluegate Lane & Old London Road, Capel St Mary IP9 2 18 Gordon Jones South Suffolk Babergh Grundisburgh Grundisburgh Road/area SSW of Hasketon IP13 6 78 Robin Vickery Central Suffolk