V2017-02 Dear Valued Club Members, Members may redeem their membership points to reserve for accommodation at the hotels and resorts in this hotel list which only includes hotels and resorts popular amongst club members. This hotel list supersedes previous hotel list and is valid until 31st December 2017. This Hotel List is subjected to further update. Should you require further information/guidance on this hotel list, or for request of latest hotel list, please contact any of our nearest Member Service Centres as follows for assistance: Kuching, Sarawak Unit W22-01 & W22-02, Level 22, Gateway Kuching, No. 9 Jalan Bukit Mata, 93100 Kuching, Sarawak. Tel +6082 238007 Fax +6082 248007 / +6082 424007 (Reservation) Email [email protected] Kota Kinabalu, Sabah (Until 29th June 2017) (w.e.f. 3rd July 2017) Suite No. 1-8-E4, 8th Floor 8-1, 8th Floor, Suria Sabah Shopping Mall, CPS Tower, Centre Point Sabah 1, Jalan Tun Fuad Stephens, 88000 Kota Kinabalu, Sabah. 88000 Kota Kinabalu, Sabah. Tel : (60) 88 366611 Tel : (60) 88-213007 Fax : (60) 88 366612 Fax : (60) 88-221007 Email : [email protected] Kuala Lumpur Unit C2-06-06, Level 6, Block C2, Neo Damansara Residences, Jalan PJU 8/1, Bandar Damansara Perdana, 47820 Petaling Jaya, Selangor Tel +603 77317000 Fax +603 77333565 Email [email protected] Miri, Sarawak c/o Perbadanan Pembangunan Ekonomi Sarawak, Pejabat Wilayah Miri, Ground Floor, Lot 2192, Saberkas Commercial Centre, 98000 Miri, Sarawak. Tel +6085 653817 Fax +6085 653819 Email [email protected] Terms and Conditions: 1. With effect from 1st April 2015, all membership fees and reservation related fees shall be subjected to 6% GST. 2. Points shown in the Hotel List is based on per room per night basis unless indicated otherwise. 3. Exchange Point is a measurement unit inter-exchanged from vacation points in the form of reciprocal arrangements and is subjected to yearly renewal. The operator reserves the right to change or substitute the various accommodation units, amenities and facilities. 4. Under the Exchange Points Programme, an administration fee is chargeable for every confirmed reservation using points. The Reservation Administration Fee chargeable is RM53 (inclusive 6% GST) for resorts/hotels within Malaysia and RM106.00 (inclusive 6% GST) for resorts/hotels outside Malaysia as per Club Rules & Regulations. 5. A Guest Certificate Fee of RM10.60 (inclusive 6% GST) shall be chargeable for each confirmed reservation upon assigning reservation to guests. 6. Any reservation night that falls on Sunday to Thursday is considered “Weekday” while any reservation night that falls on a Friday or Saturday is considered “Weekend” unless specified otherwise for a particular hotel/resort. 7. Exchange Points require for reservations are subjected to change without prior notice and are subjected to surcharge during peak seasons, weekends and major conventions as stated or to be advised upon reservation. 8. Written reservation requests must be made through the Member Service Centre of Sara Worldwide Vacations Berhad. 9. All reservations are subjected to availability of desired unit. 10. Additional requests (Extra bed, meal arrangement, late check-out etc.) will be at members and their guests’ own arrangement with the hotel/resort/outlet. 11. Cancellation of reservations: Written cancellation must reach Sara Worldwide Vacations Berhad not later than 14 days before check-in date or reservation cancellation deadline of a specific reservation, whichever date is earlier. Cancellation lead time differs from resort/outlet to resort/outlet as well as seasonality. Cancellation deadline of a confirmed reservation is stated on the Reservation Confirmation Slip. Members are advised to check with the Club on cancellation deadline of a reservation if unsure. Late cancellation or no show shall result in forfeiture of points and payments made. 12. Guaranteed booking: A reservation is considered guaranteed booking when requested within 14 days prior to check-in/usage day, Points expiry or as advised by Member Service Centre of Sara Worldwide Vacations Berhad. Cancellation of guaranteed reservations shall result in forfeiture of points and payments made. 13. For enquiries, information or updates on hotel list, kindly contact Sara Worldwide Vacations Berhad Member Service Centre. Member Relation Department Sara Worldwide Vacations Berhad 3 May 2017 CONTENTS Reservation Guidelines 3 List of Resorts Under Base and Exchange Points 4 Base Resort 5 Base Resort Calendar 2017 6 Sarawak 7-8 Sabah 9 Kedah, Langkawi, Penang 10 Terengganu, Pahang, Perak, Genting Highlands 11-12 Selangor, Kuala Lumpur 13 Negeri Sembilan, Melaka, Johor, Singapore 14-15 Malaysia National Holidays, State Holidays and School Holidays 2017 16 CLUB ASIA INTERNATIONAL HOTEL LIST V2017-02 2 MEMBER PORTAL: We would like to encourage you to login to Online Member Portal at the link https://swvb.nexoft.asia/portal/login.aspx or through www.clubasia.com.my and select Members Login on the top right corner of home page. Through Online Member Portal, members will be able to perform the followings anytime at their convenience: a) View summary entitlement balance and expiry date b) Print reservation confirmation slip (also check-in slip) c) Check outstanding amount d) Pay outstanding amount online via FPX e) Print receipts (duplicate) for payment made f) View and download membership fee Instalment Plan, Account Statement and Entitlement Statement, hotel list, Payment Guidelines, Notices Please contact us at our Member Service Centres if you have not receive your personal login password or if you are having difficulties in login. RESERVATION GUIDELINES: 1. PLAN AHEAD AND BOOK EARLY You are allowed to place your booking as early as one year ahead to 14 days before your preferred check-in date. However, you are advised to book early especially if your travel dates fall under peak periods, festive seasons and school holidays, or, if you are requesting for a popular destination or room type. 2. AVOID SHORT NOTICE RESERVATIONS If you submit your reservation request within 1 month from the check-in date, the chances of getting a confirmed reservation will be lesser than if you submit your reservation 3 months or more ahead. 3. PAY ON TIME Pay your membership fee and other fees including Annual Maintenance Fees on time and maintain your payment account to current at all times. 4. PROVIDE MORE TRAVEL CHOICES Submit your reservation requests with at least 3 resorts or travel dates options. 5. ACCEPT ALTERNATIVE OFFER Consider alternative arrangement like other room type, travel date or hotel/resort. 6. Wait for your reservation to be confirmed before you book your flight. WAYS TO SUBMIT YOUR RESERVATION REQUESTS: 1. Walk-in and submit your Vacation Reservation Form to our Member Service Centre. 2. Fax your Vacation Reservation Form to our Member Service Centre. 3. E-mail your reservation request to our Member Service Centre. 4. Post your Vacation Reservation Form to our Member Service Centre. 5. Online Reservation Form – submit your reservation through Online Reservation Form which is available under Member’s Corner of Club Asia International official website www.clubasia.com.my . 6. WhatsApp – Send your reservation through WhatsApp application to 016-2174489. (Please note: This telephone number is solely for purpose of WhatsApp Reservation. For other membership matters, please call, fax or email us at our Member Service Centres) Note: Vacation Reservation Form is obtainable from any of our Member Service Centre. Members could also download and print the Vacation Reservation Form from www.clubasia.com.my. Terms and Conditions: 1. Only written reservation requests submitted via the above channels/methods shall be processed. Only principal member and nominee are authorised to submit reservation requests. 2. For submission through Online Reservation Form or WhatsApp, member’s email or handphone number must be pre-registered with the Club. 3. All reservations are subjected to the Rules & Regulations of the Club for reservations. 4. All reservations are subjected to availability of the desired unit and not automatically secured. 5. Proof of sending does not guarantee proof of receipt. 6. Members are advised to contact our Member Service Centre if they do not receive any feedback from the Club within 3 working days (submission by walk-in/fax/email/online reservation form/WhatsApp) or 7 days (submission by post) from the day they submit their reservation request CLUB ASIA INTERNATIONAL HOTEL LIST V2017-02 3 LIST OF RESORTS UNDER BASE AND EXCHANGE POINTS (A) BASE RESORT 1 Sarawak Riverside Majestic Hotel Kuching 2 Sarawak Damai Beach Resort Kuching 3 Sarawak Damai Puri Resort & Spa Kuching (B) EXCHANGE POINTS Reservation Administrafion Fee (including 6% GST) (per reservation) 1 SARAWAK Parkcity Everly Hotel Bintulu Bintulu RM53 valid until Mar 18 2 Grand Margherita Hotel Kuching RM53 valid until Dec 17 3 Damai Golf & Country Club Kuching RM53 valid until Dec 17 4 Permai Rainforest Resort Kuching RM53 valid until Dec 17 5 Sarawak Cultural Village Kuching RM53 valid until Dec 17 6 Imperial Hotel Miri RM53 valid until Dec 17 7 Miri Marriott Resort & Spa Miri RM53 valid until Mar 18 8 Mulu Marriott Resort & Spa Mulu RM53 Points to be advised 9 Tanahmas Hotel Sibu RM53 valid until Mar 18 10 SABAH Promenade Hotel Kota Kinabalu RM53 valid until Mar 18 11 Celyn City Hotel Kota Kinabalu RM53 valid until Dec 17 12 The Pacific Sutera Hotel