/ Joint Task, Joint Responsibility Occupational Health and Safety Management at Munich Airport: Annual Report 2017 Living ideas - Connecting lives Table of Contents Introduction Preventive programs and social programs 2 Foreword 24 Sports and health programs 5 Brief profile of Munich Airport 25 Health Workshop 25 Project Pro.Fit Corporate players in occupational health and safety 26 BETSI 6 Occupational Health and Safety 26 Inclusion 8 Corporate Health and Social Management 27 In-house Children’s Day Care Center Airport-Hopser 9 Occupational Medical Service of MediCare 28 Travel medicine examination/Occupational medical care for employees working abroad under particular climatic and Regulations in the Group health conditions» 10 Introduction of a general electrical safety coordinator 29 Computer glasses 11 Operator guidelines for land, buildings and equipment 30 Medicine supervision/control of aircrew (cockpit) for alcohol, drugs and medication 13 EcoWebDesk 31 Aeromedical examination center Committees and events Perspectives 14 Occupational Health and Safety Symposium - the «Münchner Modell» 32 Further development of occupational safety management 16 Occupational Health and Safety Conference 33 Pilot project: Psychological Strain 18 Corporate Health Day 34 Protective clothing and uniforms 20 External committee work 35 MediCare moves to new premises 21 Core team meetings Statistics Ergonomics 37 Health statistics 2017 22 Ergonomic production 38 Annual accident statistics 2017 23 Ergonomic consultancy for office workplaces 43 Program of measures 23 «AufWind» 2 Foreword 3 / Foreword As a responsible employer, we ensure that occupational health and safety is guaranteed in all the various operational areas and areas of responsibility. Pre- ventive occupational health and safety is particularly important to us. After careful analysis of possible risk potential, it is our objective to create working conditions everywhere which prevent accidents and damages arising in the first place. Oper- ating occupational safety and safety-related advice and support for all specialist divisions within the company and the Group subsidiaries is, therefore, of central importance to us. As Europe’s first «5 Star Airport» and multi-award-winning employer, it is our mission to implement measures consistently in all areas to provide effective occupational health and safety. To enable us to better assess workplace risks, we want to increase occupational health and safety on site continually in dialog with colleagues and to develop appropriate measures with senior managers. The health Willy Graßl (Head of Corporate Health and Social Management), Dr. Stefan Fricke (Head of the Occupational Medical and safety of our employees is our highest priority. In this respect, we exceed stat- Service at MediCare), Dr. Michael Kerkloh (President and CEO), Holger Becker (Head of the Operating Occupational Safety Team), Bárbara Sánchez (Head of Occupational Safety Management), Rüdiger Pörsch (Head of Occupational utory requirements and go beyond official requirements. Health and Safety) (from left to right) We do our utmost to make the work environment at Munich Airport even safer. We see this as a continuous process in which everyone plays a part. This report provides you with an update on occupational health and safety at the company and provides information on current measures and projects. Over 35,000 employees at Munich Airport ensure the smooth functioning of one of Please take advantage of the various sports and health programs at the company. the busiest aviation hubs in Europe. Some 45 million passengers take off or land at Keep yourself fit with plenty of exercise and healthy nutrition and, by acting pru- Munich Airport every year, well over 350,000 tonnes of airfreight are transshipped dently, help ensure that workplace accidents are prevented. annually and over 1,000 aircraft are handled every single day. We want you to stay healthy. Employees at the Airport perform a range of very diverse tasks: ground handling staff load and unload aircraft in all weathers and transport passengers and bag- gage safely to their destination. To do so, efficient processes must be coordinat- Munich, May 2018 ed and many monitoring activities and protection tasks undertaken. Competent employees advise travelers in attractive shops and take care of the well-being of customers in the multi-faceted airport gastronomy. Airport experts keep techni- cal facilities in operation, ensure that electricity, heating and cooling are provid- ed around the clock, perform administrative tasks or work as firefighters. Many specialists are required for information technology and telecommunications, for Dr. Michael Kerkloh construction and building, water management and electrical engineering. Airport President and CEO employees are on the move in innumerable special vehicles, de-icing or towing aircraft, driving passenger stairs or checking the safety of runways as traffic man- agers. The Airport is a complex organism, constantly on the move, where effective occupational safety is required everywhere. Brief profile of Munich Airport 5 / Brief profile of Munich Airport Flughafen München GmbH (FMG), founded in 1949, with its varia’s largest places of work. Since operations started at subsidiaries and associated companies operates Munich the present location in 1992, Munich Airport has developed Airport. Shareholders of FMG are the Free State of Bavaria over a few years into an important aviation hub and has with 51 per cent, the Federal Republic of Germany with 26 become firmly established as one of the ten busiest airports per cent and the State Capital Munich with 23 per cent. in Europe. Munich Airport today offers flight connections to The Munich Airport Group has a workforce of just under 266 destinations all over the world and reported passenger 9,000 employees. Munich Airport, with total employees of figures for 2017 of nearly 44.6 million. more than 35,000 at over 550 companies, is one of Ba- 2/3 Flugverbindungen Flight connections ofGrünflächenanteil the airport site 257 aufis dem green Flughafengelände space Ziele in aller 266 35,000Welt 35.000destinations Beschäftigteall over the employees42 Millionen world Fluggäste 404,500 Cargo 394.000 Cargo aircraft movements 44.6 million 378,800354.000 tonsTonnen of freightFracht Flugbewegungen passengers 6 Corporate players in occupational health and safety 7 / Corporate players in occupa- tional health and safety The Occupational Health and Safety, Occupational Medicine and Corporate Health and So- Core tasks of Operating Occupational Safety CSAO: Core tasks of Occupational Safety Management CSAM: cial Management divisions are primarily responsible for occupational health and safety in ¬ safety-related advice and support of the FMG divisions, ¬ strategy development occupational health and safety Group subsidiaries, external companies according to Sec- ¬ determination of targets and measures to ensure the con- the Group. They work together with the employer and in close cooperation with the Works tion 5ff ASIG [Health and Safety Act] and DGUV-V2 [Statu- tinual improvement process Council. This cooperation forms a sound foundation for the sustainable and systematic tory Accident Insurance - Regulation 2] ¬ concept and implementation of prevention programs and development of preventive measures which benefit the health and safety of employees in ¬ support for risk assessment (assessment of working projects their daily work. New and innovative solution approaches are designed again and again at conditions) ¬ coordination and control point for occupational health and ¬ support for basic measures of work structuring - condition safety in the ground handling service Munich Airport to take resolute action in respect of health hazards or risks at the work- prevention and behavioral prevention ¬ management of accidents at work and commuting acci- place. ¬ advice on the operational risk of accidents and health dents as well as damage to replacement body parts hazards which are regularly present ¬ organization and conduct of Occupational Health and ¬ support for the creation of a suitable organization and inte- Safety Committee Meetings (ASA) gration in management activities ¬ analysis and optimization of occupational health and safety ¬ investigations after events and accident analysis processes based on key figures Occupational Health and Safety ¬ general advice on occupational safety issues for employers ¬ maintenance and development of the Occupational and senior managers, employee representation bodies and Safety Management System (AMS) according to OHSAS employees 18001:2007 / OHRIS:2010 The «Occupational Health and Safety» organizational unit Both divisions cooperate closely on all issues to take account ¬ management of hazardous substances ¬ planning and implementation of internal and external (CSA) is assigned at FMG to the «Corporate Services» ser- of operational and strategic aspects in equal measure. Apart ¬ advice on operational changes in working conditions and in audits vice division. CSA reports on all issues of occupational health from Flughafen München GmbH, CSA also provides support the organization (operator guidelines). ¬ ensuring the systematic adherence to legal requirements, and safety directly to the President and CEO which ensures to the subsidiaries aerogate, AeroGround, Allresto, CAP, Car- ¬ advice on changed statutory and technical framework con- internal regulations and other obligations the legally required connection of