Koninklijke Ahold Delhaize N.V. Q2 2021 Report Issued on August 11, 2021 Page 1/29 Press Office: +31 88 659 5134 Social Media Investor Relations: +31 88 659 5213 Instagram: @Ahold-Delhaize www.aholddelhaize.com LinkedIn: @Ahold-Delhaize Interim report, Second quarter and Half year 2021 Ahold Delhaize reports firm Q2 results with higher two-year comparable sales growth rates**; raises full-year earnings and underlying operating margin guidance * On a two-year comparable sales growth basis**, comparable sales excluding gas in the U.S. were up 19.1% and in Europe were up 12.6% in Q2 2021, a sequential acceleration versus growth in full year 2020 of 15.8% and 12.3%, respectively. * Q2 Group net sales were €18.6 billion, up 3.0% at constant exchange rates, down 2.4% at actual exchange rates. * In the U.S. and Europe, Q2 comparable sales excluding gas were (1.5)% and 2.4%, respectively. * In Q2, net consumer online sales grew 35.8% at constant exchange rates, building on top of the significant 77.6% growth in Q2 2020. * Q2 underlying operating margin was 4.5%; Q2 diluted underlying EPS was €0.53. * Q2 IFRS-reported operating income was €817 million; Q2 IFRS-reported diluted EPS was €0.52. * Raising 2021 underlying EPS and Group underlying operating margin outlook; expect underlying EPS to grow in the high-teen range versus 2019 and Group underlying operating margin to be approximately 4.3%. * 2021 interim dividend is €0.43 compared to 2020 interim dividend of €0.50, based on the Group's interim dividend policy of 40% payout of first half underlying income per share from continuing operations. ** Two-year comparable sales growth is a stack of the comparable sales growth excluding gasoline in the current year period added to the comparable sales growth excluding gasoline in the prior year period. This measure may be helpful to improve the understanding of trends in periods that are affected by variations in prior year growth rates. Zaandam, the Netherlands, August 11, 2021 – Ahold Delhaize, one of the world’s largest food retail groups and a leader in both supermarkets and e-commerce, reports second quarter results today. Summary of key financial data Ahold Delhaize Ahold Delhaize Group The United States Europe Group The United States Europe % change % change % change % change % change % change € million, Q2 constant Q2 constant Q2 constant HY constant HY constant HY constant except per share data 2021 rates 2021 rates 2021 rates 2021 rates 2021 rates 2021 rates Net sales 18,645 3.0 % 11,115 2.7 % 7,529 3.6 % 36,909 4.4 % 21,854 3.1 % 15,055 6.4 % Comparable sales growth excl. gas — % (1.5) % 2.4 % 2.1 % — % 5.2 % Online sales 1,812 39.2 % 753 61.0 % 1,059 26.9 % 3,793 66.8 % 1,608 110.4 % 2,184 44.8 % Net consumer online sales 2,447 35.8 % 753 61.0 % 1,693 27.0 % 5,126 64.3 % 1,608 110.4 % 3,517 49.4 % Operating income 817 (13.3) % 546 (16.2) % 308 (5.8) % 1,645 (11.1) % 1,035 (22.2) % 670 7.5 % Operating margin 4.4 % (0.8) pts 4.9 % (1.1) pts 4.1 % (0.4) pts 4.5 % (0.8) pts 4.7 % (1.5) pts 4.5 % — pts Underlying operating income 832 (12.2) % 554 (15.9) % 314 (3.1) % 1,680 (9.2) % 1,071 (20.5) % 669 10.2 % Underlying operating margin 4.5 % (0.8) pts 5.0 % (1.1) pts 4.2 % (0.3) pts 4.6 % (0.7) pts 4.9 % (1.5) pts 4.4 % 0.2 pts Diluted EPS 0.52 (13.9) % 1.05 (9.9) % Diluted underlying EPS 0.53 (12.1) % 1.07 (7.5) % Free cash flow 428 (14.8) % 723 (56.4) % Comments from Frans Muller, President and CEO of Ahold Delhaize "We are pleased with our Q2 performance. During the quarter, associates in all our brands and businesses continued to work tirelessly in a rapidly shifting environment, marked by the gradual reopening of the economies across our markets. We remain grateful to them for their hard work and dedication to serving customers and communities. We would also like to express our support for everyone impacted by the recent flooding in the Netherlands and Belgium and fires in Greece, and are committed to serving these communities and our brands' associates during these difficult times. We are aware of the recent increases in infection rates in many of our markets and will continue to support COVID-19 vaccination efforts in the U.S. and provide help and assistance in all our communities. We remain on track to deliver on our pledge to contribute €20 million in charitable donations, spread evenly between the U.S. and Europe, during 2021. This is part of our broader spending for COVID-19-related care, which amounted to €84 million in the Page 2/29 Interim report, Second quarter and Half year 2021 quarter. In Q2, our brands, together with suppliers, remained focused on fulfilling their vital role in society by maintaining food and product supplies to local communities. "While communities across our markets reopened during Q2, food-at-home demand remained very resilient. Many of the habits formed by consumers during the COVID-19 pandemic in 2020 are proving sticky, aided by our initiatives to improve our omnichannel offerings for consumers. This drove Group net sales of €18.6 billion in the quarter and was exemplified by the acceleration in the Group two-year comparable sales stack in Q2 to 16.4%, versus growth of 14.4% in full year 2020. The two-year comparable sales stack growth rates were strong in both of our regions, but particularly in the U.S. "While COVID-19 continues to create significant uncertainty, our Q2 results provide us with the confidence to raise our underlying EPS and underlying operating margin forecast for the full year. We also announced a 2021 interim dividend of €0.43 compared to the 2020 interim dividend of €0.50, in line with our dividend policy which is equal to 40% of the year-to-date underlying income per share from continuing operations. As previously communicated, expect to grow the full-year 2021 dividend year-over-year. "We continue to be in a strategically stronger position in 2021 relative to the time before the COVID-19 pandemic began. Our investments in our online proposition continue to serve us well. In Q2, net consumer online sales continued to grow, coming on top of the very robust growth profile from the same quarter last year. During the quarter, we added 86 new click-and-collect locations in the U.S., continued to expand AH Compact (our no-fee delivery service in the Netherlands) to new markets, and doubled Albert Heijn's home delivery coverage in Belgium's Flanders region. "Our "Save for Our Customers" program remains on track to produce savings of more than €750 million in 2021 and we continue to execute against our initiatives aimed at becoming a more efficient company beyond 2021. For example, after a successful pilot program, the U.S. businesses will scale up the use of artificial intelligence-enabled ‘exosuits’ to reduce fatigue and improve safety for associates in distribution centers. We also remain on schedule to achieve 65% self-distribution in the U.S. supply chain by year-end and 85% by 2022. "We continue to make progress in elevating our Healthy and Sustainable strategy. We are proud to be one of the leading signers of the EU Code of Conduct for Responsible Food Business and Marketing Practices, as part of the European Green Deal, committed to shifting to a sustainable food system. As part of the pact, we have made commitments in the areas of healthier choices, product transparency, waste reduction and climate impact. In Europe, Romania has added the Nutri-Score nutritional navigation system to all of its own-brand ranges, joining Delhaize Belgium and our Serbian brands, which already utilize the Nutri-Score system. In the U.S., 52.4% of our Q2 sales are healthy, earning the Guiding Stars 1, 2, or 3 rating. This is in support of our company-wide ambition to raise sales of healthy own-brand products to 51% by the end of 2022; in 2020 we reached 49.8%." Q2 Financial highlights Group highlights Group net sales were €18.6 billion, down 2.4% at actual exchange rates, but up 3.0% at constant exchange rates, impacted by unfavorable foreign exchange rate, acquisitions, a rebound in gasoline sales, and flat comparable sales growth excluding gasoline, cycling strong Q2 2020 results. Comparable sales were negatively impacted by approximately 0.3 percentage points from unfavorable calendar shifts in 2021. On a two-year comparable sales stack basis, growth for the Group of 16.4% in Q2 2021 was an acceleration from the 14.4% growth posted for the full year 2020, and consistent with the 16.4% growth from Q1 2021. In Q2, Group net consumer online sales grew 35.8% at constant exchange rates, aided by the FreshDirect acquisition. In Q2, Group underlying operating margin was 4.5%, down 0.8 percentage points from the prior year at constant exchange rates, as margins lapped unusually high levels in the prior year due to COVID-19. Margins in 2020 benefited largely from higher operating leverage due to higher sales trends related to COVID-19. In Q2, Group IFRS-reported operating margin was 4.4%. Page 3/29 Interim report, Second quarter and Half year 2021 Underlying income from continuing operations was €551 million, down 20.6% in the quarter.
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