Services SERVICES CATALOGUE The datacenter “Thanks to the ALiX project, we have turned Tenerife into the most technologically advanced island of the Oriental Atlantic. It's the most strategic plan of the Canaries in the last fifty years.” Ricardo Melchior (President of the Insular Council of Tenerife) “With the ALiX, our insular development is strictly connected to the capacity of converting ourselves in an attractive territory for the global economy.” Carlos Alonso (Economic and Competitiveness Insular Advisor) www.d-alix.com 1 SERVICES CATALOGUE The company Introduction The neutral datacenter D-ALiX (neutral access D-ALiX consists in a high-availability point of Western Africa and Canary Islands S.A.) infrastructure aimed at colocation services, is situated in the Instituto Tecnológico y de allowing our clients to develop their business Energías Renovables (Technological Institute and model without the need of large investments and of Renewable Energies, commonly abbreviated taking advantage of the economies of scale as ITER) premises in the island of Tenerife. conveyed by the infrastructure promoter. Datacenter industry positioning Acknowledgement D-ALiX was awarded at the Datacentre Leader Awards 2010 in the “Innovation in an Outsourced Environment” category, recognizing its modularity, scalability and flexibility that, along with its geographical location and international connectivity, converts it in the datacenter of reference as South gateway of Europe. The datacenter has also been finalist in several European awards such as the Data Centres in Europe Awards or European Outsourcing Association (EOA) Awards. 2 Benefits Location Neutrality An ideal location as it is situated at the Instituto Our clients can benefit from open access to any Tecnológico y de Energías Renovables (ITER) site carrier housed in our datacenter due to the and next to the Parque Científico y Tecnológico neutral characteristic of D-ALiX, which provides de Granadilla (Scientific and Technological Park high levels of connectivity and quality of of Granadilla). This location means an easy communications. access to the datacenter through the TF1 motorway – the Tenerife South airport is less than 10km away, the future seaport of Granadilla in the surroundings, the Tenerife North airport less than one hour by car and the Service guaranteeing and security seaport of Santa Cruz de Tenerife is slightly over 50km away. High levels of cooling, electrical availability and strict security systems, apart from resistency to inclemencies in case of environmental disasters, allowing technological equipment housed at D- ALiX to be operative 24x7x365. Tax benefits IGIC 5% IVA The Impuesto General Indirecto Canario (IGIC), which offers benefits with regard to the IVA (Value-Added Tax). ZEC 4% The Zona Especial Canaria (ZEC), to which 4% of Corporate Income Tax applies (instead of 30% Tenerife of the General Scheme). España Canary Islands RIC 90% The Reserva para Inversiones en Canarias (RIC), allowing for a reduction of up to 90% of undistributed profits on the Corporate Income Tax base. First class infrastructures Scalability State-of-the-art facilities, categorized as TIER A modular design, allowing a horizontal expansion III+ due to its high levels of reliability. D-ALiX rather than floor by floor, offers a more adapted also receives the TIER IV configuration in its service to your needs and business, optimizing the electrical infrastructure thanks to its redundancy. necessary investment. www.d-alix.com 3 SERVICES CATALOGUE Green datacenter International connectivity D-ALiX is framed within a sustainable Offering the option to develop your business in a environment, where renewable energy continent such as Africa, thanks to the possibility production exceeds demand by far. The of connecting through D-ALiX to any of the datacenter directly incorporates in its roof international submarine cables ACE, WACS, MST, 400kW of photovoltaic production. This way, you SAT-3 or Atlantis-2, which travel along the can house in a “green” infrastructure without Western African coast. CO2 emission (carbon fingerprint). T CS AN 6) AN 8 A MS TLANTIS-2 A PENC (PENC W CE -2 T A SA AN 7) -3 (PENC T SA CanaLink Main One (MST) ACE Telefónica de España WACS n ACE (Africa Coast to Europe) is formed by a consortium of 25 carriers (primarily France National and insular connectivity Telecom) to develop a cable of 17,000km stretching from France to South Africa, D-ALiX is the first neutral submarine cable connecting it its way Portugal, Tenerife and station in the world delivering direct connectivity several countries of the Western African coast to mainland Spain, apart from the islands of and Cape Town. The cable is estimated to be live Gran Canaria and La Palma through the three in the second half of 2012. open access submarine cables of CanaLink. n WACS (West Africa Cable System) is a We can add to this the insular terrestrial ring consortium of 13 carriers, with a major deployed by IT3, also open access, that covers participation of Vodacom and Telkom, to develop the island of Tenerife and offers points of South a cable between London and South Africa. The presence of the Spanish academic and research cable, which stretches along 14,000km, will also network (RedIRIS).. have landing points through the entire Western African coast and in the Canary Islands. n MST (Main Street Technologies) is a private cable carrier comprised of African and American capital. Operating since July 2010, it joins South Africa, Tenerife and Portugal to then reach London and New York using existing networks. n SAT-3 (South Atlantic-3) links Portugal and Spain with South Africa, with landing points in the Canary Islands and several African countries. In South Africa, it connects with the SAFE cable to reach Asia. n Atlantis-2 connects Portugal, Tenerife, Senegal and Cape Verde with South America (Brazil and Argentina). 4 Housing “The housing services of D-ALiX are currently the ones that offer the highest rate of availability and reliability in the Canaries, helping to improve the TIC infrastructures in the islands”. Manuel Cendagorta-Galarza (Chief Executive of the Instituto Tecnológico y de Energías Renovables, S.A.) “D-ALiX includes first class infrastructures that guarantee the high quality of its services. Furthermore, its state-of-the-art infrastructures allows the datacenter to be an example in the sector due to its renewable energies integration and help in having a much more sustainable environment.” Javier Zazo (Chief Executive of ARX, Spain's leading firm in the building of datacenters) www.d-alix.com 5 SERVICES CATALOGUE Housing infrastructures Our housing solutions offer a secure, reliable and Each and every room designated to IT high availability environment to house your equipment is equipped with discharge / technological hardware in a flexible way without extraction air treatment systems. These systems worries, as D-ALiX manages and maintains all will keep a higher air pressure in the critical infrastructures 24x7x365. areas, thus preventing entry to particles which could then negatively affect the hardware. Depending on your needs, D-ALiX offers you up Furthermore, these systems will guarantee the to four different types of colocation services. quality of the air in the rooms through filtering and circulation. Our datacenter has been designed to implement a cold aisle / hot aisle system, separating the A redundant cooling system cold air source from the hot air discharge, cooling the high temperatures that the datacenter can reach. D-ALiX balances the main air flows to obtain optimum temperature values. Our redundant system of water chillers provides a correct Lastly, our Automatic Flow Pressure system management of the flow volume and allows to measure the ground flow air pressure temperature of the installed hardware in the at any time, helping to manage its flow. datacenter. The redundant Computer Room Air Conditioning (CRAC) system communicates with the chillers through the Business Management System (BMS) software. The complex hydraulic circuit implemented in the installations of the datacenter features a main double manifold and a double discharge and return circuit with capacity to cool any space in both building floors. TIER III+ D-ALiX implements room moistening in its cooling system, allowing to maintain relative optimum humidity for the operation of our clients hardware. 6 Uninterrupted electrical supply Flawless monitoring and security guaranteed systems The electrical infrastructure of D-ALiX is All systems at D-ALiX (security, electrical, designed to guarantee reliability and flexibility, cooling, fire protection, etc), whether shared or providing you electricity indefinitely even in case dedicated to a particular client, are monitored of electricity supply failure. 24x7x365 and operate permantely within the operative procedures that a critical system of these characteristics requires. This way, we can anticipate ourselves to possible failures and prevent problems that could seriously affect your applications. Thanks to the Business Management System (BMS) implemented in the D-ALiX control room, all information can be centralized, obtaining immediate notifications if any irregularity is detected in the facilities. In relation to security, you will benefit from a surveillance system present 24 hours a day and 7 days a week. The infrastructure is comprised of a double power supply, a redundant system of power The high security system implemented in D-ALiX generators (2N), uninterruptible