A NOTE FROM SIR RICHARD BRANSON “ In 1998, I went to Morocco with the goal of circumnavigating the globe in a hot air balloon. Whilst there, my parents found a beautiful Kasbah and dreamed of turning it into a wonderful Moroccan retreat. Sadly, I didn’t quite manage to realise my goal on that occasion, however I did purchase that magnificent Kasbah and now my parents’ dream has become a reality. I am pleased to welcome you to Kasbah Tamadot, (Tamadot meaning soft breeze in Berber), which is perhaps one of the most beautiful properties in the high Atlas Mountains of Morocco. I hope you enjoy this magical place; I’m sure you too will fall in love with it.” Sir Richard Branson 2- 5 THINGS YOU NEED TO KNOW 14 Babouches ACTIVITIES AT KASBAH Babysitting TAMADOT Cash and credit cards Stargazing Cigars Trekking in the Atlas Mountains Departure Asni Market Tours WELCOME TO KASBAH TAMADOT Do not disturb Cooking classes Fire evacuation routes Welcome to Kasbah Tamadot (pronounced: tam-a-dot)! Four legged friends We’re delighted you’ve come to stay with us. Games, DVDs and CDs This magical place is perfect for rest and relaxation; you can Kasbah Tamadot Gift Shop 1 5 do as much or as little as you like. Enjoy the fresh mountain air The Berber Boutique KASBAH KIDS as you wander around our beautiful gardens of specimen fruit Laundry and dry cleaning Activities for children trees and rambling rose bushes, or go on a trek through the Lost or found something? Medical assistance and pharmacy High Atlas Mountains...the choice is yours. Minibar We hope you have the chance to meet our camel (Pickle), Newspapers 16- 19 two mules (Peppermint and Parmesan) and three donkeys Open air cinema ACTIVITIES (Pudding, Peaches, and Plum). They are very shy, but friendly Surf the internet Guided excursions by car all the same. Tipping High Atlas Treks Transfers Whilst you’re here please let us know if there is anything we The Eve Branson Foundation contents Travel in Morocco can do to make your stay with us more memorable. Mule trekking welcome Visiting Marrakech Asni Market Tours We hope you have a fantastic time with us! Voltage Visit to Armed for lunch Wake up calls THE KASBAH TAMADOT TEAM Water, water everywhere… Going green 20- 21 WHAT TO DO IN MARRAKECH 6- 7 Main attractions YOUR ROOM The Jemma El Fna Square What’s in my room? Arts Heating and air conditioning Bars, clubs and restaurants Getting a bit chilly? Events Room amenities TV/DVD What does my room name mean? 22- 25 MEET OUR NEIGHBOURS Gardens 8 Shopping SHARING SPACES The Berbers and Asni Indoor pool The Atlas Mountains Mobile phones Hammam room Outdoor pool and jacuzzi 26-27 Games A LITTLE BIT ABOUT Gym MOROCCAN CULTURE Library Islam and Ramadan Tennis anyone? Moroccan hospitality Asmoun Lounge The Importance of prayer Business Services Moroccan dress 9- 11 28-34 ASOUNFOU, Arabic and Berber Directory THE KASBAH TAMADOT SPA Get social with us! The full body experience Staying in Touch The birth of the Hammam So how did we do? Traditional Moroccan Hammam Experience Eve Branson Foundation KEY CONTACTS: KASBAH TAMADOT +212 524 368 200 RECEPTION 611 Virgin Limited Edition Telephone directory & international country codes 12- 1 3 FOOD AND DRINK Kanoun Restaurant What’s on the menu? Private dining Children’s meals Room service Traditional Moroccan food and drink THINGS YOU need to know AT KASBAH TAMADOT KASBAH TAMADOT MAIN NUMBER +212 524 368 200. For all enquiries or to be put through to any department please call the reception team on 611 HEALTH AND SAFETY FOR VISITING THE ANIMALS: BABOUCHES DEPARTURE 1. Before starting the activity familiarise 7. Keep your distance from the animal’s enclosure At the end of your bed you will find your very As check-in is at 2pm we’d be grateful if you would yourself with the space: (at least 50cm) own pair of handmade Moroccan slippers called please check-out of your room by 12 noon on the • First aid box 8. If you are not used to be around animals or feel ‘babouches’! You are welcome to take them with day of your departure. If you need a little more • Telephone by the Mule Shed main gate uncomfortable just try to relax you at the end of your stay. Should you require an time, please contact Reception on ext 611 the night • Exit gates 9. The Animal Keepers are around between 7:00 alternative size, please ask a member of the team before and we’ll try to organise a later check-out if • Soap and hand sanitiser by the washing and 16:00. At any other time, call Reception on and we will be happy to exchange them for you. possible. You are also welcome to leave your bags facilities in our luggage store if you have a later flight. 611, if you would like someone to assist you 2. If you suffer from an allergy to animal hair, we 10. Avoid having your back to the animals and do BABYSITTING discourage you from visiting the mule shed, not provoke them by making loud noises or As much as we love to look after your little ones DO NOT DISTURB especially if unaccompanied brisk movements Did you know Moroccan slippers are called and allow you some “me” time in our beautiful 3. Anyone younger than 18 years old needs to go babouches? These comfy slippers are hand made by 11. Guests should try to keep away from mules surrounds, sadly social distancing restrictions together with a responsible adult around COVID-19 do not allow us to look after the local craftsmen from beautiful Moroccan fabrics and donkeys backs as they may kick 4. We recommend you to wear closed toe shoes your children in the safest way possible. We will and leathers which are traditionally sold in the 12. The goats are free, so be mindful as they can of course continue to monitor this and as soon as Medina. Babouches are usually worn by Moroccans 5. At the entrance, there are gloves for you to jump on you looking for food - so just keep restrictions lift and we are able to safely do so, when they are in their home, so when you’re in your wear whilst feeding the animals your hands open so they can see we will be delighted to re-introduce this service. home at Kasbah Tamadot and don’t want to be 6. When feeding the animals, keep a flat open 13. At the end of your visit, wash your hands in disturbed, just hang your red babouche (which you hand and with the palm up and about 10cm the facilities by the entrance CASH AND CREDIT CARDS will find inside your room outside your door to let us from their mouth know you want some privacy. Please hang the green We accept American Express, Visa, Maestro babouche on the door when you would like your and MasterCard. With our Covid-19 health & room to be cleaned. If a yellow babouche is put in its safety measures currently in place, we encourage place it just means that Housekeeping or credit or debit card payments, however cash Maintenance are servicing your room. payments can be made in Dirhams, Euros, GAMES, DVDS AND CDS To request an express service, you can call reception on 611. You will find a laundry list in the wardrobe of US Dollars and British Pounds. We are unable If you’re looking for some light entertainment your room. Just put your items in the bag provided, to accept Eurocard. FIRE EVACUATION ROUTES you’re invited to choose from our great selection fill out the sheet and we’ll do the rest! An iron and When you arrive please take a few moments to of DVDs and CDs located in the lounge by ironing board are also available on request. CIGARS familiarise yourself with the emergency evacuation Reception. Simply select the CD or DVD you want procedures and the escape route found on the Dry cleaning is usually serviced off site in Marrakech, We have a great selection of cigars in the Asmoun and take the box to Reception where the team will back of the door in your room. so due to Covid-19 health and safety measures, this Lounge which you can purchase at the bar or give you the disc. In the library you can find books service is temporarily unavailable. order from room service. Please ask for our cigar and board games. Fear not, CDs, DVDs, books and menu for the selection and prices. FOUR LEGGED FRIENDS board games will be sanitised in between use. During your stay here please feel free to pay a visit LOST OR FOUND SOMETHING? to our resident animals. Housed in their very own KASBAH TAMADOT GIFT SHOP Never fear, our team will hold onto your misplaced stables located behind the tennis courts, you will Our gift shop is located in the inner courtyard items for up to three months. Call reception on 611 be greeted by our camel, three donkeys and two opposite the spa and is open, for two guests at a for any misplaced items during your stay, or call mules, all of whom are very friendly – time, from 9:30am to 1pm and 1:30pm to 6pm daily. +212 542 368 200 after you leave. After this time Yes, even the camel! If you need anything outside these hours please any unclaimed items will be donated to the just ask at reception.