Plan Manage Deliver Corporate Profile Contents 1 A message from our CEO 2 Project snapshot – Inland Rail 3 Project snapshot – Acland Street Terminus Upgrade 4 About us 5 Our Values 8 Project snapshot – Parramatta Light Rail Stage 1 9 Project snapshot – Port Campbell Pedestrian Bridge 10 FY 2018/19 12 Project snapshot – Route 96 13 Our clients 14 Our point of difference 16 Staff spotlight 19 Corporate social responsibility 20 Project snapshot – Super Depot Program 21 Project snapshot – Distribution Centre Rollout Program Touch Projects’ acknowledges and deeply respects the traditional custodians of the land on which we live and work, and we pay our respects to their Elders past and present. A message from our CEO Welcome to the Touch Projects Corporate Profile. The challenges of the We are marking our tenth birthday with the infrastructure industry launch of what will become an annual publication, There is no major city across Australia that is not designed to provide a review of what has kept seeing evidence of the “Big Build” and witnessing us busy over the last year, an update on the huge infrastructure spending on road and public infrastructure sector, insights into the projects transport, ports, new hospitals and tertiary we have delivered and a look at our plans for the institutions. current year. This tsunami of infrastructure investment Touch Projects is a project management generates not only an enormous demand for consultancy specialising in public sector materials, plant and equipment, but also the infrastructure - specifically in the road, public challenge of managing resources. As client-side transport, utilities, tourism and education sectors. project managers, we see many organisations We are experts in managing medium and large struggle to keep projects fully resourced for long construction projects that take place in live, public periods of time. We are also acutely aware that environments. as a sector we must avoid cannibalising our resources and overcooking our salaries to a point Our strengths are derived from our proven ability that is not sustainable. to leverage our most valuable assets - our people, our technology, our processes and systems - fused with our unrelenting focus on creating value for The outlook for 2019/20 our customers. Our vision and strategy is shaped We will continue to see an increase in construction by our executive board and delivered through our activity as more projects switch to delivery phase. leadership team and skilled and experienced staff. As new projects are added to those currently underway, the challenge of managing costs and Looking back at 2018/19 avoiding project fatigue becomes ever more important - and we all have a role to play in It’s been a year of growth - and we’ve added to delivering the infrastructure of the future. our resources and adapted our structure. We appointed an Operations Manager to manage our We see 2019-2020 as an exciting chapter in systems, processes, compliance, governance and our story, with a wealth of interesting projects quality. We implemented an Incentive Scheme and ahead, and a strategic goal of expanding into the Equity Participation Program that acknowledges opportunities of the growing health & aged care our staff’s role in our success and shares the sector. benefits with them. Finally, it’s not all work. We value the work- During this period of growth, Touch Projects also: life balance equation - I believe that home ÆÆAchieved ISO certification for Quality, relationships and family are the most valuable Environment and OHSE in May 2019 ‘project’ of all. ÆÆWon the APAC award for Best Construction I hope you enjoy this review and I look forward Project Management Consultancy 2019 to providing future updates. ÆÆEstablished an Advisory Board with its key focus being, strategic guidance and industry Nick Savvas knowledge. CEO All this, of course, is in addition to continuing to develop and deliver successful projects for our satisfied clients. TOUCH PROJECTS | CORPORATE PROFILE 1 Project snapshot Inland Rail ARTC Project summary The difference we made The Inland Rail project is Australia’s largest Touch Projects is engaged to provide project management services rail infrastructure project. for the works between Tottenham and Albury-Wodonga. This section of Inland Rail is planned along 305km of existing rail corridor from Commencing in 2015, and with an anticipated metropolitan Melbourne to the Victoria-NSW border at Albury-Wodonga. construction window spanning almost 10 years, the 1700 kilometre rail line will delivery This project will see enhancements of existing structures providing greatly improved freight haulage across rural increased clearances along the rail corridor. The enhancement works are Australia. required to accommodate double stack freight trains of 7.1 metres high and 1,800 metres in length to be run on the track. This is once-in-a-generation project con- There are 24 sites where enhancement work needs to be undertaken necting regional Australia to domestic and including: international markets via key interchanges at key transport hubs. ÆÆTrack lowering to give the height needed under bridges for double stack containers This rail line is the key transport “artery” of ÆÆSeveral potential road or pedestrian bridge replacement where the Australia’s national freight network between track can not be lowered Melbourne and Brisbane. This vital link will run ÆÆSignal structure modifications where parts of the current structures via regional Victoria, New South Wales and may infringe the area, and Queensland. ÆÆtrack diversion at Wangaratta. The Australian Government, through the The Touch Projects team is managing the development of design ARTC is delivering this multi-billion dollar documentation, including the engagement with various stakeholders infrastructure project in partnership with the such as VicRoads, Country Roads and Local Governments to obtain private sector via a PPP. approvals. We also work alongside the ARTC Communications and Stakeholder Key personnel teams during the periodic community engagement events. The objective of these engagement events is to respond to various technical questions, providing clarity and project updates, and inform various affected groups Mike Javadi of impending works. Senior Project Manager Fast facts Client Touch Projects team Project value 1 Senior Project Manager AUD $2 billion Head contractor Construction duration Not disclosed 2015 to 2024 Client Reference Complete Dinesh Batra On-going Senior Project Manager Inland Rail 2 CORPORATE PROFILE | TOUCH PROJECTS Project snapshot Acland Street Upgrade City of Port Phillip Project summary The difference we made The Acland Street upgrade project is part of Touch Projects played a key part in the entire project lifecycle a wider urban renewal of the Acland Street encompassing project scoping, business case development, design precinct. The terminus works form part of development, approvals, procurement and construction delivery. the Victorian Governments Route 96 Project This project presented numerous challenges to the project team given that will see safety improvements, stop that Acland Street precinct has so many cafes and restaurants with street optimisation and enhanced accessibility DDA dining, other small businesses, council services, a dynamic streetscape compliance along the entire route. design combined with a complex array of below-ground services. The platform upgrade along Route 96 is This landmark project was delivered whilst delicately dealing with a very coupled with the Governments $807.6M low sensitive and vocal community landscape. Community and stakeholder floor tram procurement program that will see engagement proved to be both a delicate and challenging task given the 70 new E Class trams placed in operation. broad range of stakeholders that existed on this project. Traders, residents, landlords, service authorities, community groups and the council itself This project has seen Public Transport Victoria placed competing functional and amenity requirements that directly partnering with Yarra Trams, City of Port Phillip influenced the design, construction methodology, budget and project and VicRoads to deliver a terminus and urban schedule renewal upgrade that has greatly improved Despite the differing imperatives that this project presented, a final design amenity along Acland Street St Kilda. was agreed that addressed the community, local business, council and tram operational requirements. Key personnel The construction window for this project was between 6 and 9 months. Many residents, businesses and other groups where impacted by these Clark Ax works however given the intense planning leading up to these works Senior Project Manager coupled with strong community engagement meant that disruptions where kept to a minimum. The Acland Street Terminus upgrade project has seen Public Transport Mike Mehic Victoria partnering with Yarra Trams, City of Port Phillip and VicRoads Project Engineer to deliver a terminus and streetscape upgrade that has greatly improved amenity along this popular strip. Clients Fast facts Touch Projects team Project value 1 Senior Project Manager AUD $15 million 1 Project Engineer Head contractor Construction duration Fulton Hogan 9 months Client Reference Complete Malcolm Peace November 2017 Principal Project Manager Yarra Trams TOUCH PROJECTS | CORPORATE PROFILE 3 Touch Projects is a specialist consultancy that provides independent construction Project Management services supporting