North Devon Hospice’s Outreach Programme For Healthcare Professionals being there for all the family northdevonhospice.org.uk Contents 02 How to book & further information 03 Map and venues 04 Course Calendar: Lost for words: managing difficult conversations Anticipatory loss, bereavement and grief Working with the Mental Capacity Act Supporting individuals with their Advance Care Planning Facing death creatively Holistic care of the dying person A human rights approach to end of life care 12 About North Devon Hospice / Referrals How to book 1. Visit the website www.northdevonhospice.org.uk/ health-professionals/training-courses/ 2. Find your course, choose your date and location 3. A confirmation email will be sent to you 4. Familiarise yourself with our booking terms and conditions Venues: Barnstaple - North Devon Hospice, EX32 0HU Bideford - Time to Care, EX39 2DJ Braunton - Vivian Moon Community Centre EX33 2ES Holsworthy - The Longhouse EX22 6GH Torrington - Hatchmoor Nursing Home EX38 7AT Limited free parking available on site at Barnstaple, Holsworthy and Bideford. Parking charges apply in Braunton. On-street parking is available in Torrington. The Terrace Café at North Devon Hospice sells hot and cold meals to suit many dietary requirements. You are also welcome to bring your own lunch. Tea, coffee and biscuits will be provided, small donations to the Hospice are welcomed as contributions to cover these costs. Personal requirements: please advise us in advance if you have access or learning support needs. Evaluations: All delegates are asked to complete an evaluation form which allows us to continually review and improve our education and training sessions. Certificates: Certificates of attendance will be issued after the course. An additional Certificate of Recognition will be sent to those who attend all of the outreach sessions. Resources: Course materials will be emailed to attendees after training (consent to use given email address for this purpose will be requested beforehand). Contact us: 01271 347238 (office hours Monday to Friday 9-5) [email protected] www.northdevonhospice.org.uk 02 Lynton Combe Martin Ilfracombe Woolacombe NORTH Braunton DEVON D Heanton Chelfham Barnstaple E Instow Landkey Northam Swimbridge A Abbotsham Bideford South Molton Alverdiscott Hartland Great B High Torrington Bickington Chulmleigh Bradworthy C Shebbear Holsworthy Black Torrington Beaworthy A Time 2 Care, 1. Lost for words: Managing difficult 02 May 18 Bideford conversations 2. Anticipatory loss, bereavement and grief 16 May 18 3. Working with the Mental Capacity Act 30 May 18 4. Supporting individuals with their Advance 13 Jun 18 Care Planning 5. Facing death creatively 27 Jun 18 6. Holistic Care of the dying person 11 Jul 18 03 B Hatchmoor Nursing 1. Lost for words: Managing difficult 12 Sep 18 Home, Great conversations Torrington 2. Anticipatory loss, bereavement and grief 26 Sep 18 3. Working with the Mental Capacity Act 10 Oct 18 4. Supporting individuals with their Advance 24 Oct 18 Care Planning 5. Facing death creatively 07 Nov 18 6. Holistic Care of the dying person 21 Nov 18 C The Long House, 1. Lost for words: Managing difficult 30 Apr 18 Holsworthy conversations 2. Anticipatory loss, bereavement and grief 14 May 18 3. Working with the Mental Capacity Act 11 Jun 18 4. Supporting individuals with their Advance 25 Jun 18 Care Planning 5. Facing death creatively 09 Jul 18 6. Holistic Care of the dying person 23 Jul 18 7. What matters to me: a human rights 06 Aug 18 approach to end of life care (non-registered workforce) D Vivian Moon 1. Lost for words: Managing difficult 03 Sep 18 Centre, Braunton conversations 2. Anticipatory loss, bereavement and grief 17 Sep 18 3. Working with the Mental Capacity Act 01 Oct 18 4. Supporting individuals with their Advance 15 Oct 18 Care Planning 5. Facing death creatively 29 Oct 18 6. Holistic Care of the dying person 12 Nov 18 E North Devon 1. Lost for words: Managing 01 May 18 / 04 Sep 18 Hospice, Barnstaple difficult conversations 2. Anticipatory loss, 22 May 18 / 18 Sep 18 bereavement and grief 3. Working with the Mental 05 Jun 18 / 02 Oct 18 Capacity Act 4. Supporting individuals 19 Jun 18 / 16 Oct 18 with their Advance Care Planning 5. Facing death creatively 03 Jul 18 / 30 Oct 18 6. Holistic Care of the Dying Person 17 Jul 18 / 13 Nov 18 7. What matters to me: a human 31 Jul 18 / 27 Nov 18 rights approach to end of life care (non-registered workforce) 04 1. Lost for words: Managing difficult conversations This session will equip the attendee with simple yet effective communication skills to enable open conversations with those believed to be in their last year of life. Attendees will learn strategies to overcome barriers and facilitate discussion. Skills learned in this session empower the healthcare professional to keep the individual at the centre of their care and is relevant to all settings. Entry requirements: There are no prerequisites for this course. Time: Registration from 12.45pm. Course runs 1 – 4.30pm Aims: To consider and reflect on the successes and difficulties we have experienced in opening and maintaining a conversation about end of life care To use a simple communication model to give us confidence when embarking upon conversations about end of life care To consider the importance of inviting and allowing the person to make their own personal end of life care plan To have an understanding of the effects of barriers to communication and how to overcome these To consider how we can best respond to unexpected questions about end of life “A great course, with skilled tutors. I have gained knowledge on communication and developed a better understanding of barriers.” A Time 2 Care, Bideford: 02 May 18 B Hatchmoor Nursing Home, Torrington: 12 Sep 18 C The Long House, Holsworthy: 30 Apr 18 D Vivian Moon Centre, Braunton: 03 Sep18 E North Devon Hospice, Barnstaple: 01 May 18 / 04 Sep 18 Book online: www.northdevonhospice.org.uk 05 2. Anticipatory loss, bereavement and grief This session will enable the attendee to recognise physical and emotional symptoms of anticipatory loss, bereavement and grief. We will explore simple yet effective approaches to assess the potential impact of loss on an individual. Attendees will learn strategies to overcome barriers and facilitate discussion. Skills learned in this session empower the healthcare professional to keep the individual at the centre of their care, as well as supporting themselves and each other and is relevant to all settings. Entry requirements: There are no prerequisites for this course. Time: Registration from 12.45pm. Course runs 1 – 4.30pm Aims: To consider and reflect on the impact of diagnosis of life-limiting illness To explore the effects of bereavement and grief on well-being To consider the importance of self-care, when caring for those involved at end of life “I have learned not to jump in with ‘good advice’, there is no right time for grieving to stop, everyone is different” A Time 2 Care, Bideford: 16 May 18 B Hatchmoor Nursing Home, Torrington: 26 Sep 18 C The Long House, Holsworthy: 14 May 18 D Vivian Moon Centre, Braunton: 17 Sep 18 E North Devon Hospice, Barnstaple: 22 May 18 / 18 Sep 18 Book online: www.northdevonhospice.org.uk 06 3. Working with the Mental Capacity Act “The Mental Capacity Act 2005 provides a statutory framework for people who lack capacity to make decision for themselves, or who have capacity and want to make preparations for a time when they may lack capacity in the future. It sets out who can take decisions, in which situations and how they should go about this” (Department of Constitutional Affairs, 2007). This session will enable the attendee to understand, recognise and know how to use the Mental Capacity Code of Practice. Skills learned in this session empower the healthcare professional to keep the individual at the centre of their practice, fulfilling their duty of care and is relevant to all settings. Entry requirements: There are no prerequisites for this course Time: Registration from 12.45pm. Course runs 1 – 4.30pm Aims: To understand our duty of care under the Mental Capacity Act (2005) and code of conduct To understand the five statutory principles behind the Act and the way they affect how it’s put in practice To understand what the Act means by acting in the best interests of someone lacking capacity to make a decision for themselves, and describes the checklist set out in the Act for working out what is in someone’s best interest To understand how the Mental Capacity Act, advance care planning and consent are connected A Time 2 Care, Bideford: 30 May 18 B Hatchmoor Nursing Home, Torrington: 10 Oct 18 C The Long House, Holsworthy: 11 June 18 D Vivian Moon Centre, Braunton: 01 Oct 18 E North Devon Hospice, Barnstaple: 05 June 18 / 02 Oct 18 Book online: www.northdevonhospice.org.uk 07 4. Supporting individuals with their Advance Care Planning This session will enable the attendee to understand the principles and practices for planning end of life care. Attendees will learn strategies which will encourage and empower open discussion enabling the person to identify and document their wishes and preferences. We will explore the key documents including Advance Care Plans, Advance Decision to Refuse Treatment and the Treatment Escalation Plan. Skills learned in this session support the person to develop their own end of life care plan and are therefore relevant to all settings. Entry requirements: There are no prerequisites for this course. Time: Registration from 12.45pm. Course runs 1 – 4.30pm Aims: To develop confidence to support individuals and families when discussing their wishes and preferences To understand the relevance of Advance Care Planning to best interests decisions To understand the legal difference between Advance Care Plan and Advanced Decision to Refuse Treatment To be familiar with local Advance Care Plan documentation and associated documents A Time 2 Care, Bideford: 13 Jun 18 B Hatchmoor Nursing Home, Torrington: 24 Oct 18 C The Long House, Holsworthy: 25 June 18 D Vivian Moon Centre, Braunton: 15 Oct 18 E North Devon Hospice, Barnstaple: 19 Jun 18 / 16 Oct 18 Book online: www.northdevonhospice.org.uk 08 5.