Proceedings of the 20th International Conference on Information Technology for Practice IT for Practice 2017 October 9–10, 2017, Ostrava, Czech Republic Edited by Jan Ministr Milena Tvrdíková Organized by VŠB - Technical University Ostrava, Centre for Information Technology European University Information Systems - CZ IT Cluster Czech Society for System Integration Moravian-Silesian ISBN 978-80-248-4090-1 (pdf on line) ISBN 978-80-248-4089-5 (printed) VŠB - Technical University of Ostrava Centre for Information Technology Proceedings of the 20th International Conference on Information Technology for Practice 2017 October 9-10, 2017, Ostrava, Czech Republic ISBN 978-80-248-4090-1 (pdf on-line) ISBN 978-80-248-4089-5 (printed) Sponsors of IT for Practice 2017 European University Information Systems IT Cluster Czech Society for Systems Integration VŠB - Technical University of Ostrava Centre for Information Technology EDITORS Ministr Jan Tvrdíková Milena PROGRAM COMMITTEE AND REVIEWERS CHAIRMAN Milena Tvrdíková Members Caridad y Ocerin José Maria, ES Doucek Petr, CZ Chaplyha Vyacheslav, UA Ivanyshyn Sergey, UA Lula Pawel, PL Marček, Dušan, SK Mahnič Viljan, SI Ministr Jan, CZ Olszak Celina, PL Pitner Tomáš, CZ Ráček Jaroslav, CZ Sláma Michal, CZ Sudzina František, DK Wachowiak Mark, CA Yablotchnikov Sergej RU All published papers have been reviewed by 2 independent reviewers before publishing. The proceedings have not been amended or proofread and editors are not responsible for the language used papers. Copyright Author(s) of each paper. Web addres of the conference proceedings http://www.cssi-morava.cz/new/doc/IT2017/sbornik.pdf FOREWORD Conference on Information Technology for Practice 2017 Ladies and gentlemen, welcome to the traditional IT4Practice 2017, a conference with international attendance. This year, we celebrate the 20th anniversary of this conference. It was organized under the auspices of CIT (VŠB-TUO Information Technology Center), EUNIS-CZ (Association of European University Information Systems Czech Republic) and ČSSI (Czech Society for System Integration - Moravian-Silesian Section Ostrava). In agreement with the name of the conference, participants come from academic staff, managers and ICI staff, IS designers at companies and institutions, ICT providers, and students. The conference was supported by IT Cluster (people for IT) too. We are sending you complete set of selected research papers. The topics of this year's conference are: Management of IT processes; Information security; Information Society and Education; IT Innovation. The organizers created a platform for the exchange of knowledge and skills in the field of ICT innovations and the use of new our knowledge in practice. We wish you to create new professional contacts and tighten the existing ones, which are useful for solving specific problems in your companies and institutions. On behalf of organizers, Milena Tvrdíková October 2017 C O N T E N T S MANAGEMENT OF IT PROCESSES, PROJECT 6 AND SERVICES Digital transformation in the knowledge management of Polish SMEs 7 Adamczewski Piotr Use of IT when managing a company 25 Barto Ján, Levit Adam, Hana Jan A management of cloud services in social-economic systems 33 Beley Olexander, Chaplyha Volodymyr Three challenges of digital transformations for vendors of ERP systems 47 for SMBs Eliáš Aleš The necessary conditions for the implementation of the USOS system at 53 the Cracow University of Economics Madej Jan, Konkol Paweł Critical success factors of ICT-based organizational creativity support 63 Olszak Celina M. Cloud Estimation of stability of dynamical systems 79 Pasichnyk Tymofiy, Zhelyeznyak Alla Top ten principles for effective time management of project managers 87 Říhová Zora CART-SEM approach to TAM 95 Sagan Adam, Grabowski Mariusz 103 Web content management systems and their use in practice Tothova Darina, Orszagova Dana, Hornyak Greganova Radomira Changes in the evaluation of quality of integrated ERP systems – causes 113 and effects of these changes Tvrdíková Milena E-services as a key element of the е-Government priorities of State 127 administration in Bulgaria Varbanov Stefan, Petrova Mariana INFORMATION SECURITY 135 Comparison and analysis of major cryptocurrencies 137 Brada Jaroslav, Sedláček Jiří Information security in area of internal audits 145 Janiczek Martin, Bittner Pavel, Seidler Radan 3 Features of projects safety 149 Nozdrina Larysa Cybersecurity within IT management studies 159 Pitner Tomáš, Ministr Jan Expert system for insurance data fraud detection 167 Ráček Jaroslav, Daňa Josef GDPR – Threat or Opportunity? 173 Sál Jan INFORMATION SOCIETY AND EDUCATION 181 E-museums of Social History as a Tool of Sustainable Education 183 Burima Maija Experience with Teaching using Videoconferencing System 191 Danel Roman, Řepka Michal Cognitive application designed to digitize teaching in regional education 199 Kubáčková Veronika, Martiník Ivo Gender and personality traits' (BFI-10) effect on self-perceived tech 207 savviness Olexová Cecilia, Kirchner Katrin, Sudzina František Smarter Moravian-Silesian Region „Action Plan” 217 Svozil Miroslav Impact of personality traits and demographic factors on relationship to 225 deal sites Sudzina František, Pavlíček Antonín IT INNOVATION 233 Information technology as a tool of lean manufacturing in medicine 235 Avacheva T.G., Yablochnikov Sergey Digital transformation of Ukraine and Czechia: Perspectives and risks 241 Chaplyha Vyacheslav, Chaplyha Volodymyr, Abashina Nataliya Predicting high frequency data: Latest statistical and neural network 253 approach for time series Marček Dušan Self-service business intelligence 259 Maryska Milos, Doucek Petr 4 Innovative aspects of the application of the method of cluster analysis in 271 the financial and economic sphere of activity Melnyk Nadiia Dynamic identification of complex systems based on chaotic processes 279 Nyemkova Elena, Kostyrko Taras A framework for innovation enterprise support based on intelligence 287 agent approach Olszak Celina M., Bartuś Tomasz Information system for calculating the workload of judges in Bulgaria - 297 one year later: goals and results Petrova Mariana Information technology in waste management 305 Podlasová Anežka, Šikýř Petr, Bařinka Karel Synthesis of models of educational processes implemented on the base of 313 the application of IT technologies Yablochnikov Sergey, Kuptsov Mikhail, Yablochnikova Irina Statement of the Publication Ethics and Publication 323 Malpractice List of Authors 325 5 MANAGEMENT OF IT PROCESSES, PROJECT AND SERVICES 6 Adamczewski Piotr Digital Transformation in the Knowledge Management of Polish SMEs Piotr Adamczewski1 Abstract. Business in the 21st century is redefined by a data- driven revolution. Small and medium enterprises (SMEs) play an essential role in the global economic growth. The share of the Polish SME sector in GNP has been at 48% for years now. This sector has been also among the most dynamically developing and computerising areas in the Polish economy. ICT (Information and Communication Technology) systems create the foundation of modern economic organizations in the times of digital transformation. This applies in particular to advanced ICT infrastructure, which is the condition sine qua non for the effective knowledge management. The objective of this article is to discuss organizational and technological aspects within the modern knowledge management using ICT called SMAC (Social, Mobility, Analytics, Cloud), being at present the canon of ICT support in this respect. The analysis has illustrated with findings of research carried out by the author in 2014-17 in selected SMEs from Mazowieckie and Wielkopolskie provinces. Keywords: ICT, intelligent organization, SMAC, knowledge management, SME. JEL Classification: A23 1 Introduction The global economy evolves into a “knowledge-based economy”, where market success of enterprises more and more depends on efficient knowledge management that is on acquisition, generation, distribution and application of nowledge within organizations. The strategically important nature of knowledge results firstly from the fact that it is harder to imitate and substitute when compared with material resources, and secondly from the fact that it is more flexible, i.e. more useful for the creation or improvement of various elements of the enterprise’s offer. Knowledge is currently perceived as a strategic enterprise resource and as such it should be subject to constant identification, measurement, acquisition, development, utilization and protection. In other words, it should be appropriately managed. The operation of globalised and modern organizations requires the continuous 1 WSB University in Poznań PL, Institute of Management, Poland, [email protected]. 7 Digital Transformation in the Knowledge Management of Polish SMEs adaptation of management methods and development strategies to new economic conditions. This is particularly important in the process of digital transformation, which has been transforming all sectors for several years now. This applies in particular to the issues of knowledge management in economic organizations, which can be analysed in the area of organizational structures, business processes, personnel, organizational structure as well as ICT that supports management. Similarly to other EU Member States, the largest share of GNP in Poland is generated by the sector of small and medium enterprises. The competitive potential of SMEs operating in Poland is high