Request for Proposal For Selection of Bus Operator for Supply, Operation and Maintenance of 100 Electric Buses on Gross Cost Contract (GCC) basis in the cities of Guwahati, Silchar and Jorhat in the State of Assam Assam State Transport Corporation (ASTC) Government of Assam ASTC, Paltan Bazaar Guwahati, Assam – 781008 DISCLAIMER This RFP is being issued by Assam State Transport Corporation (hereunder called “ASTC” or the “Purchaser”) for inviting bids for selection of Bus Operator for Supply, Operation and Maintenance of 100 Electric Buses on Gross Cost Contract (GCC) basis in the cities of Guwahati, Silchar and Jorhat in the State of Assam (hereunder “Project”) on such terms and conditions as set out in this RFP document. The information contained in this RFP or subsequently provided to Bidder(s), whether verbally or in documentary or any other form by or on behalf of ASTC or any of its employees or advisors, is provided to Bidder(s) on the terms and conditions set out in this RFP and such other terms and conditions subject to which such information is provided. This RFP is not an agreement and is neither an offer nor invitation by ASTC to the prospective Bidders or any other person. The purpose of this RFP is to provide Bidder(s) with information that may be useful to them in making their technical proposals and financial offers pursuant to this RFP (the “Bid”). This RFP includes statements, which reflect various assumptions and assessments arrived at by ASTC in relation to the Project. Such assumptions, assessments and statements do not purport to contain all the information that each Bidder may require. This RFP may not be appropriate for all persons, and it is not possible for ASTC, its employees or advisors to consider the investment objectives, financial situation and particular needs of each party who reads or uses this RFP. The assumptions, assessments, statements and information contained in this RFP may not be complete, accurate, adequate or correct. Each Bidder should, therefore conduct its own investigations and analysis and should check the accuracy, adequacy, correctness, reliability and completeness of the assumptions, assessments, statements and information contained in this RFP and obtain independent advice from appropriate sources. Information provided in this RFP to the Bidder(s) is on a wide range of matters, some of which depends upon interpretation of law. The information given is not an exhaustive account of statutory requirements and should not be regarded as a complete or authoritative statement of law. ASTC accepts no responsibility for the accuracy or otherwise for any interpretation or opinion on law expressed herein. ASTC, its employees and advisors make no representation or warranty and shall have no liability to any person, including any Bidder under any law, statute, rules or regulations or tort, principles or restitution or unjust enrichment or otherwise for any loss, damages, cost or expense which may arise from or be incurred or suffered on account of anything contained in this RFP or otherwise, including the accuracy, adequacy, correctness, completeness or reliability of the RFP and any assessment, assumption, statement or information contained therein or deemed to form part of this RFP or arising in any way in this Bidding Process. ASTC also accepts no liability of any nature whether resulting from negligence or otherwise howsoever caused arising from reliance of any Bidder upon the statements contained in this RFP. ASTC may in its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information, assessment or assumptions contained in this RFP. The issue of this RFP does not imply that ASTC is bound to select a Bidder or to appoint the Selected Bidder, as the case may be, for the Project and ASTC reserves the right to reject all or any of the Bidders or Bids without assigning any reason whatsoever. The Bidder shall bear all its costs associated with or relating to the preparation and submission of its Bids including but not limited to preparation, copying, postage, delivery fees, expenses associated with any demonstrations or presentations which may be required by ASTC or any other costs incurred in connection with or relating to its Bid. All such costs and expenses will remain with the Bidder and ASTC shall not be liable in any manner whatsoever for the same or for any other costs or other expenses incurred by a Bidder in preparation or submission of the Bid, regardless of the conduct or outcome of the Bidding Process. 2 | P a g e Contents of RFP Document Section I Instruction to Bidders Section II Draft Concession Agreement Section III Corrigenda for reference 3 | P a g e Glossary # Terms Definition 1. ASTC Assam State Transport Corporation 2. GCC Gross Cost Contract 3. OEM Original Equipment Manufacturer 4. CCN Change Control Notes/Notice 5. ITS Intelligent Transport System 6. COD Commercial Operation Date 7. CGST Central Goods & Services Tax 8. CPI Consumer Price Index 9. CPI IW Consumer Price Index for Industrial Workers 10. SCOM Supply cum Operation and Maintenance 11. MoHUA Ministry of Housing and Urban Affairs 12. UBS Urban Bus Specification (MoHUA) 13. CMVR Central Motor Vehicle Rules 14. CIRT Central Institute of Road Transport 15. AC Air Condition 16. PwDs Persons with Disabilities 17. DD Demand Draft 18. EMD Earnest Money Deposit 19. ETM Electronic Ticketing Machine 20. EOI Expression of Interest 21. INR Indian National Rupee 22. LoA Letter of Award 23. LoI Letter of Intent 24. LLP Limited Liability Partnership 25. LD Liquidated Damages 26. MIS Management information system 27. O&M Operations and Maintenance 28. OEM Original Equipment Manufacturer 29. PBG Performance Bank Guarantee 30. PAN Permanent Account Number 31. PDF Portable Document Format 32. RFP Request for Proposal 33. SGST State Goods & Service Tax 34. CCTV Close Circuit Television Camera 35. SOW Scope of Work 36. SLA Service Level Agreement 37. SP Service Provider 38. GoA Government of Assam 39. GoI Government of India 40. VTS Vehicle Tracking System 4 | P a g e Definition of Terms # Term Definition The Agreement entered between the ASTC and the Agency Agreement including all attachments, schedules, annexure thereto and all 1 /contract documents incorporated by reference therein and all amendments, corrigendum /corrigenda, changes thereto The use of the term “Bidder” in the Tender means the Single 2 Bidder Agency offering the proposal. Operator/ 3 Bus Operator Service Provider Authority/ 4 Assam State Transport Corporation (ASTC) Purchaser Offer by the Bidder to fulfil the requirement of the Client under 5 Bid /proposal the RFP/Contract for an agreed price. It shall be a comprehensive technical and commercial response to the Tender All information (whether in written, oral, electronic or other format) which relates to the technical, financial and business affairs, dealers, suppliers, products, developments, operations, processes, data, trade secrets, design rights, know-how, plans, Confidential budgets and personnel of each stakeholder and its affiliates which 6 information is disclosed to or otherwise learned by the other Party in the course of or in connection with this Agreement (including without limitation such information received during negotiations, location visits and meetings in connection with this Agreement); Products, infrastructure and services agreed to be delivered by the Bidder in pursuance of the agreement as defined more elaborately in the RFP Implementation and the Maintenance phases and includes all documents related to the user manual, technical 7 Deliverables manual, design, process and operating manuals, service mechanisms, policies and guidelines (such as security related, etc.), inter alia payment and/or process related etc., source code and all its modifications; The date of commencement of Operations and Maintenance phase 8 Go-live after the successful completion of each Phase (FAT and acceptance of the overall solution by the ASTC) Project Project Implementation as per the testing standards and 9 implementation acceptance criteria prescribed by ASTC or its nominated agencies Request for Proposal/ Written solicitation that conveys to the Bidder, requirements for 10 Tender products/ services that the ASTC intends to buy and implement Document The level of service and other performance criteria which will apply to the Services delivered by the Bidder; Performance and 11 SLA Maintenance SLA executed as part of the Master Service Agreement 5 | P a g e Important Dates # Particular Details 1 Publication of Bid 27 November, 2019 2 Start date of issuance of RFP document 27 November, 2019 Last date & time for Submission of 3 1 December, 2019 (5:00 PM) Queries 4 Pre-Bid Conference 3 December, 2019 (11:30 AM) 5 Last date for issuance of RFP Document 6 December, 2019 (5:00 PM) 6 Last date for Bid Submission 7 December, 2019 (5:00 PM) Date and time for opening of Technical 7 9 December, 2019 (11:30 AM) bids Date and time for opening of Commercial 8 11 December, 2019 (11:30 AM) bids 9 Declaration of Result 12 December, 2019 (4:00 PM) 6 | P a g e Section I - Instruction to Bidders 7 | P a g e Table of Contents 1. Background information .............................................................................................10 1.1. Fact Sheet ..............................................................................................................10 2. Instructions to Bidders ................................................................................................11