AMATA CORPORATION PUBLIC COMPANY LIMITED AMATA Corporation Public Company LimitedAMATA Sustainability Report 2020 Journey through hallenges Sustainability Report 2020 Vison “Creating Perfect Cities where possibilities happen” Mission “Committed to creating a culture of ALL WIN for our stakeholders by expanding new frontiers and exploring innovation to build a Smart City that enriches quality of life” Business Philosophy ALL WIN Corporate Culture - AMATA DNA D R I V E Dependable Responsive Innovative Visionary Efficient • Being • Fast and accurate • Promoting • Having long term • Working with Professionalism responding innovation in projection high standard and • Adhering to • Being responsible products and • Creating excellent team code of ethics to stakeholders & services including opportunities environment working process for everyone • Credible improvement • Reliable About This Report AMATA Corporation Public Company Limited (the Company) publishes the sustainability report annually (Disclosure 102-52) to disclose its management approaches and performance in regard to the material topics related to economy, governance, environment, and society including the response to the United Nations Sustainable Development Goals (SDGs) to its stakeholders and public. This is the seventh Sustainability Report which covers the performance during 1 January to 31 December 2020 (Disclosure 102-50). This report has been prepared in accordance with the GRI Standards: Core Option (Disclosure 102-54). Reporting Boundary (Disclosure 102-45, Disclosure 103-1) This report presents the performances in the year 2020 and operating data of all business units under AMATA Corporation Public Company Limited and its subsidiaries that AMATA holds greater than 50 percent or has management control and also operate their business in AMATA Industrial Estates in Thailand, namely • AMATA Water Company Limited • AMATA Facility Services Limited • AMATA City Rayong Company Limited • AMATA Summit Ready Built Company Limited • AMATA Energy Company Limited This report excludes the performance of other businesses that AMATA holds less than 50 percent or does not directly participate in their management, or only supervision through their board of directors. Reporting Content In 2020, the Company improved the Material Determination Process to be more accurate in identifying and prioritizing topics regarding business context, challenges, opportunities, and stakeholder’s expectations, needs, and concerns. The Material Determination Process result shows 14 material topics from 42 sustainability topics are the most important to Governance, Economic, Environmental, and Social (ESG) or influence on stakeholders and the Company. Hence, the key content of the report disclosed all of the 14 material topics. Additionally, in 2020, the company has prepared a new corporate greenhouse gas emission data report and was certified by Thailand Greenhouse Gas Management Organization (Public Organization) resulted in the reported greenhouse gas data different from the previous year. (Disclosure 102-49 Content 06 Message from Chairman 08 Sustainability Recognition 09 Our COVID-19 Response 12 At a Glance Assurance of this report 19 AMATA’s Sustainability 28 Stakeholders The key contents of the report were reviewed 33 and approved by high-level executives of each Materiality department and subsidiary (Disclosure 102-32) to ensure the accurate content and responses to 42 Corporate Governance and stakeholders. The Company did not use the third Economic Performance party to certify this report, but the environmental performance data has been certified by the private 44 Corporate Governance agencies that have been registered with the 47 Business Ethics government agencies to assure that the operation 51 Compliance with Law and Regulation Risk Management data is reliable, accurate and transparent. 54 60 Business Growth 72 Sustainable Supply Chain Management Contact Point 80 Environmental Care and (Disclosure 102-53) Responsible Consumption 82 Environmental Impact Management For additional information, any inquiries or 89 suggestions on this report, please contact us at: Climate Change 96 Responsible Consumption on Water Resource Company Secretary Department 102 Solid Waste and Industrial Waste Management 109 Biodiversity AMATA Corporation Public Company Limited 2126 Kromadit Building, New Petchburi Road, Bangkapi, Huay Kwang, Bangkok 10310 114 Creating Value for Society Thailand 116 Human Resource Management Tel.: +66 2792 0000 123 Human Rights email: [email protected] 128 Social and Environmental Complaints Management 133 Occupational Health and Safety 137 Community and Social Development 158 2020 Performance Statistics 168 GRI Content Index “2020 is considered to be a great challenging year for the global community due to the COVID-19 pandemic that directly affects everyone’s health. More than one hundred million confirmed cases of infection had been reported by World Health Organization (WHO) and more than two million people had been reported dead at the end of 2020 while its impacts are still continuing to affect the overall global economic slowdown. It is really a critical period that all sectors must join hands to overcome this crisis together. Consequently, this also makes Amata realize that its commitment to build a perfect smart city that produces “ALL WIN” benefits to its stakeholders is much more important than ever ” Message from Chairman (Disclosure 102-14) The Company has committed to the development of a perfect smart travel slowdown during the past year. Also, the Company’s revenues city in order to develop the Thai economy to grow continuously along from utilities and services had decreased due to the entrepreneurs with keeping a good balance of quality living between the industries in Amata Industrial Estates had reduced their production capacity and the surrounding communities and to create the opportunities during such period. Thus, the Company had conducted the business and access to all groups of stakeholders by integrating sustainable risk assessment due to the emerging infectious disease and had development approaches into the Company’s business development formulated the enterprise risk management measures to cope with plan in combination with innovation and technology to increase the the future effects of the forthcoming new normal. operational efficiency, reduce the environmental impacts by aiming to However, the Company has still taken care of its stakeholders be a low-carbon city in 2040 in accordance with SAVE EARTH, SAFE involved during this critical period by setting the response and US concept in order to respond to the global changes, especially for management measures to quickly and efficiently control the situation the escalating climate change, and, in another way, to support the in order to ensure the business continuity, maintain the confidence of United Nations Sustainable Development Goals (UN SDGs) as well. stakeholders towards the Company and take care of local stakeholders Furthermore, Amata has still strictly adhered to ALL WIN philosophy in in coping with the pandemic, as well as, deal with the impacts on the conducting its business to create sustainable value in both economy, stakeholders. In this regard, the Company has primarily emphasized society and environment at the community, national and global levels. on the employees’ safety and reduction of infection risk. Besides, the This has been the main mission that always bringing pride to Amata. Company has issued the measures to assist its customers in Amata In 2020, the Company had increased its registered capital for the Industrial Estates both in hygiene and financial aspects. Since the first time from the original registered capital of 1,067,000,000 baht COVID-19 pandemic has continued affecting the local economy of to 1,150,000,000 baht by issuing 83,000,000 new ordinary shares at the surrounding communities, especially some local workers whom 1 baht par value to the existing shareholders according to their right were ordered to stop working or laid off causing them to lack of offerings resulting the Company to receive totally 979,400,000 baht incomes during such difficult period, the Company has organized the from the sale of the said capital increase ordinary shares without “AMATA Give First” Project and “Food Sharing Project: One Full Meal significant change in shareholder structure. In this regard, the Company for You” in order to urgently alleviate the impacts on the communities will use such increased capital to invest in the development of Yangon and support the healthcare professionals to be able to perform their Amata Smart & Eco City Phase 1 in the Republic of the Union of duties safely and efficiently. Myanmar according to its designated business plan. With the strong commitment to the operations and dedication of our As for the development of smart cities in Thailand which the executives and employees of all levels including the cooperation and Company aims to become the low carbon cities by 2040, the Company support of all groups of stakeholders, the Company has a continuous has continuously implemented the Smart Energy and Smart development apparently according to the main strategy in driving Environment Projects in order to help reducing the greenhouse gas the organization towards sustainability resulting the Company to be emissions which are the main causes of climate change conditions. listed on Thailand Sustainability Investment (THSI 2020) for 3rd year Besides,