ABOUT ABOUT THE GOVERNANCE THE REPORT COMPANY ETHICS AND HUMAN COMMUNITY COMPLIANCE RESOURCES ENGAGEMENT HEALTH, SUPPLY GRI SAFETY AND CHAIN ENVIRONMENT CONTENT SUSTAINABILITY REPORT 2018 WE SOLVE, YOU GAIN Nobel Oil Services / Sustainability Report 2018 CONTENT ABOUT ABOUT THE GOVERNANCE THE REPORT COMPANY 03 07 17 ETHICS AND HUMAN COMMUNITY COMPLIANCE RESOURCES ENGAGEMENT 21 24 31 HEALTH, SUPPLY GRI SAFETY AND CHAIN ENVIRONMENT CONTENT 32 39 41 Nobel Oil Services / Sustainability Report 2018 THE REPORT ABOUT Sustainability takes the center Preparation of the Report of the Global Reporting Initiative (GRI) stage of our operations and The decision to prepare Nobel Oil’s first Sustainability Reporting Standards remains an integral part of our Sustainability Report was an essential as a methodological framework. We business practices. For more than step towards the implementation of our disclose the most relevant issues in 14 years of our work in Azerbaijan, company’s strategy to increase the Report and analyze the aspects of our focus has been modeling a business transparency and develop a sustainable development, regarding the responsible dialogue with stakeholders. sustainable business concept particular indicators on topics identified This is our first Report in which we try to in the standards and examined by the while prioritizing safety and the inform our stakeholders about our UN Sustainable Goals. In addition to environment with the aim to win activities, achievements and plans in the this, we analyzed independent media the trust of our stakeholders. We field of sustainable development. The publications on the company’s activities aspire to contribute positively to Report presents our economic, and reports on the sustainable the environment where we set environmental and social values, as well development of international our operations while continuing as what was done during the reporting companies. We also conducted to ensure excellence in our period to put them into action. The interviews with employees responsible performance. This is a significant Sustainability Report preparation for various areas of sustainable challenge that is woven into the process helped our company in development to ensure the interests of fabric of the way we do business. defining our concept of sustainable internal and external stakeholders. development and approaches to non- By now, we have managed to build financial reporting in general. Stakeholder engagement is a crucial a rich portfolio by keeping a close Reporting period part of the process of the key aspects’ CEO MESSAGE watch on changing market trends analysis. The company constantly and discovering promising courses The Report was prepared for 2018. The Report also mentions events and interacts with its stakeholders to be for development. Having earned a activities that occurred earlier than aware of their changing needs and Today, Nobel Oil Services is a reputation of a reliable and trusted this period. For analytical purposes, expectations. We are committed to the progressive, value-generating group partner in the market, we are driven it also includes comparisons with principles of respect for all the parties’ of service companies that presents a by a strong desire to expand our two previous years and our planned interests, frequency of contacts, as well distinctive brand in oil, gas and energy business to a greater region and have figures for 2019. External verification as well-timed reporting on key aspects sectors, while providing responsible already achieved progress in this of this Report was not conducted. We of our activities. We build relationships and sustainable business operations. regard. From the strategic point of are considering that the future with many stakeholders by using the view, we aim to continue our market releases will be independently relevant means and methods (see the As a rapidly developing group of growth, maximize our economic and verified. Stakeholder Engagement table on page companies, Nobel Oil Services has operational efficiency, and continue 4). A comprehensive analysis identified gone through a rigorous journey investing in the social and economic Borders and scope of the Report the key aspects in the Materiality Matrix. to reach the considerable growth potential of Azerbaijan. Since this is our first consolidated and accomplishments it prides on Report on sustainable development, it The financial and economic today. We joined the market in 2005, As we move forward into the future, was decided to include the head office indicators presented in the Report of Nobel Oil Services (UK) Limited and resulted from the audit conducted offering procurement services to we intend to continue upholding its subsidiaries, branch of Nobel Oil Ltd based on international financial the oil & gas industry of the Caspian our values of safety, quality, one in the Republic of Azerbaijan (Nobel reporting standards (IFRS). region. Since then, we have grown team, integrity, and excellence. By Oil), GLENSOL and PROKON in the organically and broadened with maintaining a safe, environmentally scope of the Report. The Report our capabilities to provide drilling, responsible and economically presents our activities in the territory of workover, engineering, construction, sustainable business, we can deliver the Republic of Azerbaijan, as it is our project management, oilfield even more benefits and meaningful central region of operation. operations, equipment maintenance contributions to the people of CONTACT PERSON and enhanced oil recovery services. Azerbaijan in years to come. Principles for determining the Kamran Maharramov Since 2015, we have been following content of the Report [email protected] a dynamic business development VUGAR SAMADLI, During preparation of the Report for strategy, acquiring new businesses, CEO 2018 the Company used the guidelines 02 and creating joint ventures. 03 Nobel Oil Services / Sustainability Report 2018 STAKEHOLDER MATERIALITY ENGAGEMENT MATRIX THE REPORT ABOUT Our system of stakeholder engagement is aimed at achieving the objectives for Sustainable Development. The company constantly interacts with its stakeholders to learn about their changing needs and expectations. We follow HIGHER 4 the principles of respecting the interests of all parties, regular contact, as well as 2 timely communication on key aspects of our activities. The company considers 2 1 3 the following as the interested parties: parties with a high degree of influence on the activities and performance of the company; parties that largely depend on the activities which the company has obligations towards, parties, cooperation 1 with which is important given the strategic prospects of the company. 3 ABOUT 5 1 KEY FORMS DISCUSSED 4 STAKEHOLDERS OF INTERACTION ISSUES Importance to stakeholders 3 2 1 Clients Treaties Quality of service 2 Individual meetings Advancement of the service level Reporting Timely and cost-effective project Request for Proposals completion Presentations Regulatory Compliance LOWER Customer rating system Occupational Safety, Health and LOWER Importance to business HIGHER THE REPORT Environment Shareholders Meeting of shareholders Financial statements and Investors Round tables Corporate Governance ECONOMIC SOCIAL ENVIRONMENT Presentations Quality of service Corporate Reporting Increase efficiency 1 Supply chain 1 Human rights 1 Environmental compliance Participation in conferences Strategy implementation Occupational Health, Safety and 2 Economic performance 2 Health and Safety 2 Water use Environmental protection 3 Anticorruption 3 Training and Development 3 Waste Suppliers Treaties and agreements Occupational Health, Safety and and Contractors Business meetings Environmental protection 4 Community engagement 4 Energy efficiency Corporate website Ethical tender process ORGANIZATIONAL Compliance with mutual obligations 5 Succession planning Compliance with business ethics 1 Business ethics Transparency and compliance 2 Corporate governance Employees Open door policy Salaries Internal communications Labor protection and occupational system safety Trade Unions Career development Local regulations Education and development Labor Relations Government Relations with regulatory Compliance of the Company’s authorities activities with the legislation Participation in commissions Emergency Preparedness Joint working groups Human rights Participation in conferences Health, safety, labor and environ- Corporate Reporting mental protection Round tables Impact on the local economy Individual meetings Local Communi- Social events Transparency of the company’s ties Company reporting activities Meetings Education Partners Reporting Transparency Treaties and Agreements Discussion of the project exploita- 04 Meetings tions 05 Nobel Oil Services / Sustainability Report 2018 IDENTIFIED WHO WE ARE MATERIAL ASPECTS THE COMPANY ABOUT MATERIAL MATERIALITY ASPECTS BOUNDARIES Nobel Oil Services (UK) Limited is a rapidly growing and diversified TOPICS FOR NOBEL OIL OF MATERIAL TOPICS group of energy-related businesses. We provide exceptional value Anticorruption Operating with integrity Company to customers and deliver innovative solutions while adhering to the is crucial for achieving Local community highest ethical standards. sustainable development. Customers Thus, the Company pays Shareholders special attention and Investors Nobel Oil Ltd was originally result, all service segments of the oil to implementation Government established in 2005 as a technical