winter 2012vol. 27, issue 1 Annual Report Transitions FROM THE CEO TABLE OF CONTENTS The blessing of growth through transitions published February 2021 When 2020 began, many of us were quietly preparing for what we expected to occur and making reach our resolutions for the coming year—who knew what was in store! As 2021 rolled in, at least in the FEATURE SECTION: TRANSITIONS Gomel home, our resolutions were more intimate and time-limited. As they say, the only real promise p.04 The science of hope is this moment—and this moment should be savored. The 12-Step recovery programs have embraced this way of life long before the pandemic: a person in recovery must accept the reality of their current p.06 A fond farewell to longtime CEO Phil Eaton moment, establish a foundation of support and help, and live one day at a time. p.08 In it for the long run into treatment While we expected last year would focus on the transition of longtime President and CEO Philip W. p.10 Rosecrance welcomes new CEO Eaton’s retirement, it really shifted to an absolute homage of our leadership teams across all levels p.11 Making connections with Madison and regions at Rosecrance. Our unwavering and heroic team members and the leaders who run our day-to-day operations—who have withstood this virus and all of the complicating variables—have ON THE MOVE never skipped a beat on our commitment to serving those in need. Throughout the pandemic, we p.12 Rosecrance latest news never closed our doors and we continued to serve thousands through residential, outpatient, and virtual services. p.14 Faces of Rosecrance Dave Gomel COMPASSIONATE CARE President/CEO Phil’s visionary leadership has stretched the organization to provide care for those who needed it the most, extending the Rosecrance reach whenever feasible in order to provide expanded access to treatment. Today, we serve children, teens, and adults in three states. That scope has provided p.18 Crisis response services strength to the organization—strength to weather even the most challenging of storms. All of our p.20 Adolescents find caring support leaders and team members have carried this out. And our unparalleled Board of Directors have pointed us in the direction we need to head. GIVING As I humbly accept the honor to serve as CEO of Rosecrance, a company vastly different than when p.21 Hope begins with you I began over 25 years ago, I remember that Phil and those before me have laid a solid foundation. VP of Communications p.21 Thank you friends But most importantly I celebrate our teams who are the catalyst for this plan and continue to carry & Development/Executive p.22 this mission to those who need us the most. And as for legacy, we have 48 people who have worked at Grants help provide care during COVID Director of The Rosecrance Rosecrance for more than 20 years, including my first mentor, Judi Jobe, who recently celebrated 40 p.22 Foundation: Generous donors ensure campaign success years of service with the company. Anne Boccignone FY 2020 IN REVIEW Director of Communications: Consider the following pages as a tribute to all the amazing people who have, and do work for p.23 Rosecrance. Like the butterfly on the magazine cover, they have grown with us and made change Nancy Chamberlain Rosecrance by the numbers possible whether they have served us for one year or 30. Sr. Communications Design p.24 Substance abuse services highlights Coordinator: Michelle Francis p.26 Thank you Phil, for leaving a strong legacy of service, and thank you to the Board for entrusting me Mental health division highlights Communications Specialist/ to lead Rosecrance. Last, my sincere thanks to those of you who have supported us in any way along p.28 Honorariums and memorials Writer: Matt Hawkins the journey. p.30 2020 donors Photographer: I hope you enjoy this annual update and are as proud as I am of the good work we do every day. Matt Hawkins LEADERSHIP Marketing Communications Life’s waiting. p.35 Boards of directors and leadership team Coordinator: Don Davis 2 reach reach 3 FEATURE SECTION: TRANSITIONS FEATURE SECTION: TRANSITIONS scores indicate that throughout treatment, Rosecrance clients experience reduced depression, which increased their probability Providing clients with the to cope with life in the real world, post-treatment, and reduced the chances of relapse. tools they need for recovery Treatment for the mind, body, and spirit Rosecrance believes lasting recovery comes through healing PROTECTIVE FACTORS the whole person—mind, body, and spirit. Spiritual Care is foundational to our treatment program, which is rooted in the ROSECRANCE CLIENTS REPORT ROSECRANCE CLIENTS principles of the 12-Step program. These principles and approach IMPROVED RELATIONSHIPS DEMONSTRATE INCREASED acknowledge that a higher power is central to the recovery INTEREST IN HEALTHY ACTIVITIES process. The time-tested philosophy provides essential tools people can use the rest of their lives. It takes clients on a journey Improved Connections Increased Motivation of self-reflection, action, and occasional course changes within 4.39 3.89 16-30 Days a structured environment that includes built-in community. 3.53 9-15 Days Our data supports that clients’ physical and mental health is 2.73 9-15 Days improving because of the 12 Steps, and that they are taking 4-8 Days advantage of opportunities for growth through our robust and intensive treatment experience. We believe in the power of In the past 30 days, how many days In the past 30 days, how many days did were you in contact or spent time with you spend much of the time at work, fellowship, hope, and the desire for every human spirit to heal. any family members or friends who are school, or doing volunteer work? supportive of your recovery? Data analysis confirms benefits of new, more individualized Rosecrance clients across all programs Outpatient clients increased their time reported increasing the average spent in productive endeavors, such as: programming at adolescent campus amount of time they were spending work, school, or volunteering. Leaders at the Rosecrance Griffin Williamson Campus with family and friends. recognized a need to deepen the approach to developing teen clients’ coping skills, so they added new specialty groups devoted The science of hope RISK FACTORS to building individual skills and further customizing a client’s Rosecrance embraces outcomes-based treatment to change lives treatment plan. Six new therapy groups were introduced to ROSECRANCE CLIENTS REPORTED ROSECRANCE CLIENTS REPORTED the treatment curriculum to focus on mood, anxiety, creative REDUCED ADDICTIVE CRAVINGS SIGNIFICANT IMPROVEMENT IN As a leader in recovery, Rosecrance has a successful record of Innovative treatment and proven outcomes expressions, grief and loss, mindfulness-based relapse prevention, PHYSICAL HEALTH treating clients with complex behavioral health challenges. That Every Rosecrance client is treated as an individual, with and engagement for newcomers. is because Rosecrance utilizes evidence-based practices and the customized treatment plans based on their specific need. Each Reduced Cravings Improved Physical Health science of treatment to ensure our clients are best equipped for client’s progress is tracked through periodic surveys. This allows Our research assessed the impact on clients’ protective factors; 2.57 lasting recovery. Our physician-led clinical staff is constantly the team to modify treatment in real-time, ensuring each client we discovered that treatment gave clients a stronger command of Mod reviewing best practices and investing in staff expertise and receives the best possible opportunity for a positive outcome. the tools. Clients who participated in the new groups reported competency to improve our services. Last year, the Rosecrance a significantly greater understanding of skills that were unique 1.75 2.27 Performance Improvement department launched a comprehensive Rosecrance uses two industry-standard surveys to measure to their individual situation and which were valuable to their Slightly Good analysis of treatment outcomes, leading to three powerful client progress: The Patient Health Questionnaire (PHQ-9) recovery journey. As a result, clients are even better equipped to 3.89 conclusions: and the Brief Addiction Monitor (BAM). All residential and manage circumstances and thoughts that could lead to relapse Fair • Treatment is successfully changing clients’ attitudes, substance use outpatient program clients are given these surveys after treatment. behaviors, and lifestyles. during treatment: at admission, at treatment midpoint, and at How much were you bothered by In the past 30 days, how would you say • All clients, regardless of their primary diagnosis, are completion. cravings or urges to drink alcohol? your physical health has been? strengthening their mental health. Rosecrance clients across all programs Adult Residential clients reported a reported a significant improvement in the significant improvement in their overall • Innovative program changes have positively impacted clients’ Outcomes research shows that Rosecrance’s customized, real- ability to cope with cravings by the end physical health. lives. time treatment methods are having a direct impact on the quality of their treatment of life for those we serve. Patient Health Questionnaire (PHQ-9) Beginning of treatment End of treatment 4 reach reach 5 FEATURE SECTION: TRANSITIONS FEATURE SECTION: TRANSITIONS paved the way to bring Rosecrance’s expert care to new locations. “When we changed from child welfare to treatment of substance use disorders, we took an enormous step of faith,” Eaton said. “So many people believed in the vision of Rosecrance becoming a quality organization to provide more treatment services, and their support paid off. That effort has become a national model that serves people from all over the United States.” “I was fortunate enough to be in a position to enable things to happen and to be with people to fulfill a vision.