User Guide Epiphan Pearl Pearl Rackmount Pearl Rackmount Twin Release 4.12 June 30, 2020 UG100-36 © and ™ 2020, Epiphan Systems, Inc Terms and conditions This document, the Epiphan web site, and the information contained therein, including but not limited to the text, videos and images as well as Epiphan System Inc.’s trademarks, trade names and logos are the property of Epiphan Systems Inc. and its affiliates and licensors, and are protected from unauthorized copying and dissemination by Canadian copyright law, United States copyright law, trademark law, international conventions and other intellectual property laws. Epiphan, Epiphan Video, Epiphan Systems, Epiphan Systems Inc., and Epiphan logos are trademarks or registered trademarks of Epiphan Systems Inc., in certain countries. All Epiphan product names and logos are trademarks or registered trademarks of Epiphan. 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Email us your suggestions and let us know how you think we're doing and where you'd like to see our products improve: [email protected] Warranty All Epiphan Systems products are provided with a 100% return to depot warranty for one year from the date of purchase. Technical support Epiphan’s products are backed by our professional support team. You can reach our team several ways: l Email [email protected] l Live chat from our support site https://www.epiphan.com/support/ l Phone toll free at 1-877-599-6581 or call +1-613-599-6581 Gather as much information about your problem as you can before you contact us so we can help you better, including: l A description of the problem l Details about your video or audio source (type, connection, resolution, refresh rate, etc.) l Product serial number l Product firmware version (using the admin interface) l Product LED lights iii What's new in release 4.12? In Firmware 4.12, we've future-proofed Pearl and added new streaming protocols to ensure Pearl stays on the leading edge of streaming technology advances well into the future. Other enhancements in this release include adding pre-existing recordings to an AFU queue and multiple multicast publisher support. IMPORTANT NOTICE: Release 4.12 is Pearl's final firmware update. No future development is planned for Pearl after release 4.12. Firmware 4.12 Secure Reliable Transport (SRT) streaming protocol Get low-latency streaming to CDNs and other SRT enabled decoders across unreliable Internet connections using SRT. Pearl can also ingest an SRT stream as an input. Secure your streams with up to 256 bits AES encryption and enjoy easy firewall traversal with little to no IT involvement. HTTP Live Streaming (HLS) Pearl can push HLS streams over HTTP-based networks to CDNs. HLS is a highly reliable protocol that is bandwidth efficient and economical to deploy. For greater security, streaming over HTTPS and digest authentication using the MD5 hashing algorithm is supported. MPEG-DASH Pearl can push MPEG-DASH, or Dynamic Adaptive Streaming over HTTP, streams reliably and economically over HTTP-based networks to CDNs. MPEG-DASH is a highly reliable protocol that is bandwidth efficient and economical to deploy. For greater security, streaming over HTTPS and digest authentication using the MD5 hashing algorithm is supported. HLS (pull) We've updated how HLS (pull) is set up on Pearl using the Admin panel and added options to configure the segment size and playlist duration. Multiple multicast publishers You can now add mutliple multicast publishers in the same Pearl channel. You can also start and stop the publishers. Add files to an AFU queue Pre-existing recordings can now be added to an Automatic File Upload (AFU) queue. iv Info page enhancements We changed some of the status fields on the Admin Panel's Info page and changed the bitrate status, which now shows the total combined bitrate of the video plus audio. We also improved the streaming error messages in the Admin panel and on the touch screen. v Table of contents What's new in release 4.12? iv Table of contents vi Start here 1 About this Guide 1 What is Pearl? 2 Front and back view Pearl 4 What's in the Box? 10 Quick start 13 Live video mixing / switching 19 Monitoring audio 20 Selecting an audio source 22 Specifications 24 AV inputs 24 Tech specs 25 Optimum CPU performance 29 International character support 30 User interfaces and remote access 31 The touch screen 32 About the touch screen 32 The Channel view 34 Record a channel using the touch screen 36 Stream a channel using the touch screen 36 Switching / mixing using the touch screen 37 One Touch streaming and recording control 40 About One Touch streaming and recording 40 Customize the One Touch control display 42 Specify channels and recorders for One Touch recording 43 Specify channels for One Touch streaming 46 CMS event controls using the touch screen 47 Stop/start scheduled events using the touch screen 51 Create ad hoc events using the touch screen 53 Configure the touch screen 55 The Admin panel 63 About the Admin panel 63 Connect to Admin panel 65 vi Connect to Admin panel using local console 67 Connect using a DNS-based service discovery 69 Connect using persistent static IP address 71 Switching / mixing using the Admin panel 72 Epiphan Live 74 About Epiphan Live 74 The Dashboard interface 75 Access Epiphan Live using a web browser or mobile device 77 Access Epiphan Live from the Admin panel 78 Stream, record, and monitor using the Dashboard interface 79 Switching / mixing using Epiphan Live 87 Your recordings 91 Remote login access 94 About remote login and control 94 Enable or disable AV Studio for remote login 95 Pair and unpair Pearl from AV Studio 96 Access cloud versions of the Admin panel and Epiphan Live 98 Using AV Studio to control Pearl 100 About using AV Studio to control Pearl 100 Select channels for remote control 101 Control recording using AV Studio 102 View and download AV Studio recordings locally 104 Configure channel encoding using AV Studio 105 PART 1: Setup 108 Rackmount installation 109 Configure network settings 110 Network ports used by Pearl 110 Verify IP address and MAC address of Pearl 112 Configure a static IP address 113 Configure DHCP 116 Change the HTTP/HTTPS port values 118 Perform network diagnostics 118 Disable the network discovery port 120 Configure network security 121 Configure 802.1x network security and manage user certificates 121 Manage CA and self-signed certificates 123 Configure HTTPS 124 vii Configure date and time 126 Audio input ports 131 Configure audio ports for stereo or mono 131 Adjust audio gain and delay 132 Mute audio 134 Video output ports 136 About video output ports 136 Video output port resolution 140 Show a channel or video source on the output port 140 Select the video output source using the touch screen 143 Preview the video