2020 West Florida Division Impact Report Contents 1 President’s Message 2 Part of the HCA Healthcare Family 4 Making A Difference Along Florida’s West Coast 6 Community and Economic Impact 8 Our Physicians 10 Our Healthcare Heroes 12 Innovative & Specialized Care 14 Our Hospitals HCA Healthcare West Florida Leadership Tim Burroughs Phil Baker Larry Feinman, Leanne Salazar, Chief Chief Financial DO, FACOS DNP, ARNP Administrative Officer Chief Medical Chief Nurse Officer Officer Executive A Message from the President At HCA Healthcare West Florida, we are no stranger to threats. For more than 52 years, managing life-threatening situations has been integral to our mission. This legacy has prepared us well for the pandemic that has changed our world. Our history of engineering best practices, We continue to build our nursing and along with the collaborative relationships physician teams, through our partnership we have developed with local and federal with the Galen School of Nursing and health agencies, and our scale to reallocate expanding our graduate medical education resources where the need is greatest, have (GME) programs. Today nine of our all contributed to our success in managing facilities are physician teaching hospitals, through this pandemic to ensure our attracting the next generation of doctors communities continue to receive high to our communities along the west coast. quality healthcare services. Many of you are aware we also opened the state-of-the-art Center for Clinical The attached report is a brief reflection Advancement in the Brandon area of our accomplishments in 2019, and our in 2019. This is a simulation facility efforts to reimagine care in the post- allowing our caregivers to work with the pandemic world we are navigating. In latest training technology. many ways, last year feels like a long time ago, yet our foundation of resilience As we move forward, I want you to know continues to inspire us to care for our that we are confident we will provide patients, our communities, and each other. you with high quality healthcare services, safely and conveniently. We will continue With a strong focus on our clinical to work with our caregivers, physicians, programs, we expanded robotic local and state leaders, and other area capabilities at most of our hospitals and healthcare systems to ensure excellence added Left Ventricular Assist Device for the patients and communities we are (LVAD) and heart transplant services privileged to serve. to our Division. Telehealth programs, including specialty programs like tele- psychiatry and tele-neurology, allow us to connect directly from our ERs and hospitals to specialty physicians for accurate and immediate diagnoses. Access to emergency care expanded to 27 locations, with new freestanding ER 24/7® facilities in Riverview, Lakeland, and Wesley Chapel. Ravi Chari, MD President & Chief Executive Officer HCA Healthcare West Florida 2020 HCA Healthcare West Florida Impact Report | 1 Who is HCA Healthcare? We are more than a quarter million caregivers across United States and England working together to give people healthier tomorrows. PUTTING SERVING OUR PATIENTS COMMUNITIES FIRST We invest in creating We use our scale and skill healthier communities to deliver superior, patient- where patients live and centered care. caregivers serve. 81% | Our U.S. hospitals consistently receive $4.2B | In 2019, we invested $4.2 billion in safety grades that top the national average. In the capital to expand services or bring new services to fall of 2019, 81% received an ‘A’ or a ‘B’ from The hundreds of areas. Also in 2018, we employed more Leapfrog Group, versus 58% of non-HCA Healthcare than 262,000 people, with combined payroll and U.S. hospitals. benefits of $21.4 billion. 3.8M | Our pioneering SPOT (Sepsis 3,800 | Our caregivers volunteered Prediction and Optimization of Therapy) technology 107,000 hours and donated more than $10 million detects sepsis earlier, speeding treatment of to more than 3,800 organizations in 2019; this potentially deadly condition. SPOT was used as an organization, we donated $4.1 million to monitor 3.8 million patients in 2018 and was in matching funds. recognized in 2019 with Red Hat’s Innovator of the Year Award. $3B+ | In 2019, we spent more than $3 billion for delivery of charity care, uninsured 31% & 40% | In 2019, our ABATE discounts and other uncompensated care, and (Active Bathing to Eliminate Infection) study— we provided more than $45 million in charitable conducted in 53 HCA Healthcare hospitals and contributions across the enterprise. involving 330,000 patients—showed a 31% reduction in bloodstream infections in non-ICU patients with devices and a 40% reduction in infections from antibiotic-resistant bacteria. 2 | 2020 HCA Healthcare West Florida Impact Report SUPPORTING BEING A OUR RESPONSIBLE CAREGIVERS CORPORATE We invest in technology, CITIZEN education, benefits Doing good is a nonstop and infrastructure to effort that extends support our caregivers well beyond our and their families. physical facilities. $300M | In 2019, we committed up to 80 | As a member of Practice Greenhealth, $300 million (over three years) for paid family leave, we’ve received more than 80 Environmental tuition reimbursement, student loan assistance, Excellence Awards. scholarships and other programs. 10 | For the 10th consecutive year (through Scholars | The HCA Healthcare 2018), HCA Healthcare has been recognized by the Scholars Program offers education scholarships for Ethisphere Institute as one of the World’s Most dependent children of eligible caregivers. Ethical Companies. 35k | The HCA Healthcare Hope Fund 6,000 | We’ve made it a top priority to assists colleagues impacted by natural disasters, “Crush the Crisis” by fighting the nationwide opioid health conditions, domestic violence, death of a loved epidemic. With the help of local law enforcement one and other hardships. Since its inception, the agencies, we collected and safely disposed of Who is HCA Healthcare? We are more than a quarter million caregivers Hope Fund has distributed more than 35,000 grants nearly 6,000 pounds of unused and expired across United States and England working together to give people totaling more than $56 million in aid. prescription medications at more than 100 hospitals in 16 states. healthier tomorrows. 2020 HCA Healthcare West Florida Impact Report | 3 Making A H Citrus Memorial Hospitalsp Oak Hill Hospital Difference H S 75 Regional Medical Center Along Florida’s Bayonet Point H S Tampa Community Hospital – Medical Center of Trinity A Campus of Memorial Hospital West Coast Behavioral Health Center H of Tampa Medical Center of Trinity H S E E S E E E Largo Medical Center S S 4 E H E H S Largo Medical Center – Memorial Hospital Our comprehensive Indian Rocks Road Campus H 275 H of Tampa 75 Northside Hospital H E Brandonn network includes H St. Petersburg S H Regionali General Hospital Hospitalp 15 hospitals with more H E H Palms of Pasadena than 22,268 caregivers Hospital South Bay Hospitals and physicians S H committed to providing Blake Medical Center compassionate care to E S those we are privileged H Doctors Hospital of Sarasota to serve. Englewood Fawcett Community S 75 Memorial Hospital Hospital H S H H Hospitals E Freestanding ERs S S Surgery Centers 4 | 2020 HCA Healthcare West Florida Impact Report Hospital Locations H Citrus Memorial Hospitalsp CITRUS/HERNANDO/ HILLSBOROUGH PASCO COUNTIES COUNTY Citrus Memorial Hospital Brandon Regional Hospital Oak Hill Hospital Medical Center of Trinity & Memorial Hospital of Tampa & H S Behavioral Health Center Tampa Community Hospital 75 Oak Hill Hospital South Bay Hospital Regional Medical Center Bayonet Point Regional Medical Center H S Bayonet Point Tampa Community Hospital – MANATEE/SARASOTA/ Medical Center of Trinity A Campus of Memorial Hospital CHARLOTTE COUNTIES Behavioral Health Center H of Tampa PINELLAS COUNTY Blake Medical Center Largo Medical Center & Doctors Hospital of Sarasota Medical Center of Trinity H S Indian Rocks Road Campus E E Englewood Community Hospital S Northside Hospital E E Fawcett Memorial Hospital E Palms of Pasadena Hospital Largo Medical Center S S 4 E St. Petersburg General Hospital H E H S Largo Medical Center – Memorial Hospital Indian Rocks Road Campus H 275 H of Tampa 75 Northside Hospital H E Brandonn H St. Petersburg S H Regionali General Hospital Hospitalp H E Freestanding ERs H ® ® Palms of Pasadena ER 24/7 in Citrus Park ER 24/7 in Palm Harbor Hospital South Bay Hospitals ER 24/7® in Clearwater ER 24/7® in Plant City ER 24/7® in Lakeland ER 24/7® in Riverview ER 24/7® in Lakewood Ranch ER 24/7® in Temple Terrace S H ER 24/7® in Lutz ER 24/7® in Wesley Chapel Blake Medical Center E S H Doctors Hospital of Sarasota Surgery Centers Englewood Fawcett Community S 75 Memorial All Saints Surgery Center Gulf Coast Surgery Center Hospital Hospital H S Ambulatory Surgery Center Gulf Pointe Surgery Center H Bayonet Point Surgery & Endoscopy Center New Port Richey Surgery Center at Trinity Belleair Surgery Center Riverwalk Surgery Center Brandon Surgery Center Surgery Center at St. Andrews Countryside Surgery Center Tampa Eye & Specialty Surgery Center Doctors Same Day Surgery Center S 2020 HCA Healthcare West Florida Impact Report | 5 Making A Difference Along Florida’s West Coast For Our Patients We make a difference in the lives of the patients we serve every day. From our Enhanced Surgical Recovery efforts and ABATE trial to our award winning Sepsis Prediction and Optimization