ENLIVENING AIRPORTS CREATING POSSIBILITIES Changi Airports International Changi Airports International (CAI) is a leading investor, consultant and manager in the global aviation market. CAI sees airports as a vital part of a country’s infrastructure, intricately linked to economic growth and development. As a strategic partner, CAI designs integrated solutions that enable its clients and partners to fulfil their potential of being world-class airports. CAI has extensive global experience that spans over 20 countries and more than 60 airports, including Singapore Changi Airport. Some of the projects include Brazil’s Tom Jobim International Airport, India’s very first aerotropolis, four airports in Russia, Japan’s Fukuoka Airport, and Clark International Airport in the Philippines. CAI is committed to being a valued partner in the global aviation market, creating airports of the future and delivering sustainable value to our partners and investee airports. CAI is a wholly-owned subsidiary of Changi Airport Group. The Singapore Changi Airport Success Story 65.6 m 2018 62.2 58.7 55.4 54.1 8.1 8.6 53.0 8.6 1981 9.5 51.0 2015 9.8 1985 10.1 46.5 11.2 42.0 passenger traffic 12.6 2010 surpassed 37.2 14.1 1990 15.6 37.7 65.6 m 16.3 36.7 18.1 2005 20.0 35.0 1995 21.6 32.4 2000 23.2 30.4 24.5 24.7 25.2 29.0 23.8 28.1 28.6 26.1 Over 820 Retail and F&B outlets* Over 143,600sqm of commercial space* Over 590 Best Airport Awards Key Figures *Includes Jewel Changi Airport Building the World’s Most Awarded Airport When the inaugural flight took off from Singapore Changi Airport in 1981, the airport had one simple goal – to accelerate Singapore’s economic development. The airport had to constantly innovate. In just three decades, annual passenger traffic at Singapore Changi Airport grew from eight million to over 60 million; and it established itself as one of the world’s most awarded airports, with more than 590 accolades under its belt. Singapore Changi Airport’s stellar performance attracted numerous requests for consultancy services from airports around the world. CAI was formed to spearhead consultancy and management projects, as well as global investment opportunities. 7,400 weekly flights* More than 400 city links Over 100 scheduled airlines 38 years rated deficiency free by IFALPA** * Figures as at May 2019 ** The International Federation of Airline Pilots’ Association 2019 Jewel Changi Airport, a one of a kind retail 1981 2017 and entertainment Terminal 1 opened Terminal 4 opened complex, opened. with 29 gates and with 21 gates and a a planned capacity planned capacity of of 21 mppa*. 16 mppa*. 2012 1981 The Budget Terminal The first scheduled was closed to make flight departed from way for Terminal 4. Changi Airport to Hong Kong. 2009 The airport was 1988 corporatised and Named “Best Airport in Changi Airport Group the World” by Business was formed. Traveller UK. 2008 1991 Terminal 3 opened Terminal 2 opened with 28 gates and with 35 gates and a planned capacity a planned capacity of 22 mppa*. of 23 mppa*. 2007 2004 The world’s first A380 Changi Airports International took off from Changi to 2006 was incorporated to specialise Sydney, Australia. The Budget Terminal in consultancy services and was opened to cater investments overseas. to the growth of low cost passenger travel. Milestones * Million passengers per annum Changi Airports International 1 Our Portfolio CAI has a proven track record that spans over 20 countries and more than 60 airports. Singapore Changi Airport Seletar Airport Changi East Development China Beijing Airport Changsha Airport Chengdu Airport China-Singapore Aviation Management Academy Chongqing Airport Dalian Airport Fuzhou Airport Guangzhou Airport Kunming Airport Nanjing Airport Ningbo Airport Qingdao Airport Shenzhen Airport Taiyuan Airport Xiamen Airport Yantai Airport Zhengzhou Airport Europe and CIS Ciampino Airport, Italy India Fiumicino Airport, Italy Bangalore Airport Anapa Airport, Russia Durgapur Aerotropolis Gelendzhik Airport, Russia Mumbai Airport Krasnodar Airport, Russia Nagpur Airport Sheremetyevo Airport, Russia Greenfield Pune Airport Sochi Airport, Russia Vladivostok Airport, Russia Africa London Luton Airport, Addis Ababa Airport, Ethiopia United Kingdom Kigali Airport, Rwanda Seychelles Airport, Seychelles Middle-East Entebbe Airport, Uganda Aqaba Airport, Jordan Doha Airport, Qatar Asia Pacific Dammam Airport, Saudi Arabia Brunei Airport, Brunei Abu Dhabi Airport, Nadi Airport, Fiji United Arab Emirates Fukuoka Airport, Japan Sendai Airport, Japan North America Takamatsu Airport, Japan Winnipeg Airport, Canada Gan Airport, Maldives Male Airport, Maldives South America Hanthawaddy Airport, Myanmar Belo Horizonte Airport, Brazil Auckland Airport, New Zealand Brasilia, Brazil Karachi Airport, Pakistan Tom Jobim Airport, Brazil Clark Airport, the Philippines Juan Santamaria Airport, Manila Airport, the Philippines Costa Rica Zamboanga Airport, the Philippines Hato Airport, Curacao Koh Samui Airport, Thailand Jorge Chavez Airport, Peru 2 Tom Jobim International Airport, Chongqing Jiangbei International Kazi Nazrul Islam Airport, Fukuoka Airport, Japan Brazil Airport, China Bengal Aerotropolis, India Clark International Airport, Sochi International Airport, Vladivostok International Airport, King Fahd International Airport, the Philippines Russia Russia Saudi Arabia Changi Airports International 3 Airport Consultancy, Management & Investment Hub & Commercial Operational Airport Route & Retail Efficiency & Planning & Development Development Service Quality Engineering Driving growth in traffic Optimising airport Enhancing the travel Securing the airport’s and network through performance and experience at every touch future though a holistic end-to-end airline and competitiveness in non- point with efficient service approach to long-term passenger development aeronautical business. processes and resource capacity planning. and management. management. Human Integrated Airport Capital Management Investment Development Building a high performance Constantly delivering Actively engaging culture through an integrated integrated solutions that meet stakeholders in all levels of and practice-based approach the needs of stakeholders and asset management to drive that focuses on the strategy, create value for shareholders. profitability and sustainable structure, systems, processes growth. and capabilities. 4 Decades of managing Singapore’s renowned Changi Airport and generating success for its Hub & partner airports has CAI well-positioned to help other airports achieve their goals. With its diverse experiences and core skills, CAI provides holistic and practical solutions, delivering Route the desired results to clients and partners. Development End-To-End Air Hub and Airline Development Our Expertise Traffic Forecasting Econometric based Passenger and Cargo • Hub Traffic and Route traffic projections Traffic Forecasting • Project long-term traffic growth Analysis • Scenario planning • In-depth market study • Analyse traffic and air connectivity • Usage of econometric models • Industry-leading systems and tools Risk assessment • Airport Strategic Positioning Network Strategy • Assess traffic and Airport positioning hub potential • • Derive various feasible long-term • Strategic network and target positioning traffic growth plan for airport • Traffic analysis Airline Marketing Airline Development and Development • Market to airlines • Airline strategic through business engagement cases Passenger • Participate in • Airline account Route Conferences management Airline Account Development • Dedicated marketing Management • Stimulate traffic demand trips – the “Capacity through collaboration with Supply” side of the Traffic rights policy • Work with airline partners to • stakeholders traffic equation create sustainable value and strategy • Destination marketing – • Relationship marketing and the “Passenger Demand” active account management • Business cases side of the traffic equation • Marketing trips and conferences • Incentive schemes Passenger Development Cargo Development Success Story: King Fahd International Airport CAI started an Operations and Management Agreement with King Fahd International Airport (KFIA) in Dammam, Saudi Arabia in 2008 to transform, commercialise and corporatise the airport, and reverse its declining market share. CAI worked closely with the local management team to implement a hub development programme that included airline engagement, route development and destination marketing. Within two years, KFIA was recognised with a Routes Airport Marketing Award (Middle East) at the 8th Routes Asia Conference in 2010. In 2016, passenger traffic at KFIA had grown 110% from 2008. KFIA surpassed its competitor airport for the fourth consecutive year to become the largest airport by traffic volume in its catchment. The airport was also named the Most Improved Airport in the Middle East, and third Best Airport by Region (Middle East), at the Airports Council International 2015 Airport Service Quality Awards. Changi Airports International 5 CAI designs strategic plans to ensure that an airport’s commercial potential is fully realised. Commercial Beyond the aeronautical business, areas like retail, car-parking facilities, advertising and real & Retail estate are potential revenue streams that can be positioned for long-term competitiveness. Development Commercial Planning Our Expertise • Retail management • Business model development Retail Management Business Model Retail and F&B Mix Financial