City Council Retreat Strategic Plan Updates October 19, 2010 Our Strategic Plan in Progress { Strategic Plans by definition are multi- year { The Strategic Plan is on the web: http://www.dallascityhall.com/pdf/cmo/ StrategicPlan.pdf 2 Today’s Tasks { Review progress towards objectives in the Strategic Plan { Confirm continuing objectives and indicators { Identify measurable outcomes 3 Overview and Detail Review { Highlights of strategic plan z Accomplishments z Opportunities for Improvement { Detail by Key Focus Area and objective 4 Public Safety Accomplishments Opportunities { Overall crime { Ranking on violent reduction continues crime { Police response { Fire response time time improving { Graffiti complaints down 5 Economic Vibrancy Accomplishments Opportunities { Convention Center { Streetcar hotel development implementation plan on track { Appraised value of { Retail in Southern 10 Opportunity Areas Sector improving { Redevelopment of old multifamily housing on track 6 Clean, Healthy Environment Accomplishments Opportunities { Recycling increased { High weed, litter, significantly animal complaints { Water consumption { Energy efficiency at down City facilities { Chronic homelessness reduced { Home weatherization on track 7 Culture, Arts & Recreation Accomplishments Opportunities { Downtown Parks { Fair Park event development on attendance track { D2 Light Rail line { Library master plan alignment on track { Trinity Project { Fair Park rental, implementation food & beverage revenue up 25+% 8 Educational Enhancements Accomplishments Opportunities { Three North Texas { UNT Law School universities in the facility readiness race for Tier One research status { Every Child Ready to Read participants increased by 70% (from 18,000 to 31,000 children) 9 Efficient, Effective, Economical Government Accomplishments Opportunities { City maintained { Perception of service Aa1 rating with disparity between stable outlook Council districts { Volunteer hours in support of City activities increased 8.2% 10 Strategic Plan Update FY10-11 Key Focus Areas: PS = Public Safety EV = Economic Vibrancy CHE = Clean, Healthy Environment CAR = Culture, Arts & Recreation EE = Educational Enhancements E3 = Efficient, Effective, Economical Government Status: = Goal met + = Ahead of schedule – = On Track = Behind Suggested 10-11 KFA Objective Indicator 09-10 Planned 09-10 Actual Status Plan 2009 FBI statistics: Crimes per thousand CY 09 63.23 Improve crime ranking position Stay out of the first spot for Continue reduction in overall CY 08 68.13 among cities of 1 million overall crime. crimes per thousand. CY 07 78.45 population. Reduce Dallas' Dallas is now third. position in nation on crime Get out of the top five for Dallas’ position on violent Improve crime ranking position PS violent crime by 2011; get out Continue efforts to drop out of crime list for 2009 remained at among cities of 1 million of the top eight for violent top five. 5th (of the ten largest cities in – population. crime by 2013. the United States). Percent reduction in crime rate: CY 10 (to date ) 9.14% Experience an overall crime Reduce the overall Reduce crime rate by 10%. CY 09 6.4% Reduce rate by 10% in CY 09. reduction for the 8th year in a reported crime rate CY 08 10.3% CY 07 3.4% row. CY 06 3.6% 1 10/18/2010 3:02 PM Strategic Plan Update FY10-11 Key Focus Areas: PS = Public Safety EV = Economic Vibrancy CHE = Clean, Healthy Environment CAR = Culture, Arts & Recreation EE = Educational Enhancements E3 = Efficient, Effective, Economical Government Status: = Goal met + = Ahead of schedule – = On Track = Behind Suggested 10-11 KFA Objective Indicator 09-10 Planned 09-10 Actual Status Plan Conduct Public Confidence & Trust survey. Prior results from Aug 2008: Increase perception that police 64.9% feel the police are are effective in dealing with “somewhat” to “very effective” in neighborhood problems to 75% dealing with neighborhood Survey questions will be part Survey not conducted in 09-10 by 2010; increase perception problems. of Citizen Survey to be due to budget constraints. – that police are prompt in conducted in FY 10-11. responding to calls to 75% by 64.7% feel the police are Increase the level of 2010. “somewhat” to “very prompt” when PS confidence in law responding to calls for assistance. enforcement 80% feel the police are doing “somewhat” to a “very good job” in fighting crime in their neighborhood. As of 10/1/10, DPD has: Enhance communication with Increase number of followers on 2,803 followers on Twitter Increase number of followers the public via social media; Twitter, Nixle & other sites by 4,348 followers on Facebook by 20%. increase number of followers 20%. 1,361 followers on Nixle + for DPD by 20% annually. 38 videos on Youtube (21 Introduce iWatchDallas.net. placed in 2010) 2 10/18/2010 3:02 PM Strategic Plan Update FY10-11 Key Focus Areas: PS = Public Safety EV = Economic Vibrancy CHE = Clean, Healthy Environment CAR = Culture, Arts & Recreation EE = Educational Enhancements E3 = Efficient, Effective, Economical Government Status: = Goal met + = Ahead of schedule – = On Track = Behind Suggested 10-11 KFA Objective Indicator 09-10 Planned 09-10 Actual Status Plan Response to Priority One calls Improve DPD response times in 8 minutes or less: Increase the response to Priority for emergency calls answered CY 10 (to date) 80.4% Continue responding to 75% or One calls in 8 minutes or less to within 8 minutes from CY 09 74% more of Priority 1 calls in 8 75%. – 60% in CY 07 to CY 08 71.7% minutes or less. 75% by FY 09-10 CY 07 61.7% CY 06 58.9% Response time within 5 Achieve Fire response time (1 st Response time within 5 minutes minutes Improve Fire response time Company) of 5.20 minutes for FY 08-09 72.03% FY 09-10 75.5% (1st Company) within 5 80% of calls* by FY 10-11. Improve response FY 07-08 72.3% FY 08-09 72.03% PS minutes to 92% by FY 09-10. time standards FY 06-07 77.8% FY 07-08 72.3% *New NFPA 1710 standards FY 06-07 77.8% Response time within 9 Achieve EMS response time Response time within 8 minutes minutes Improve EMS response time (1st Company) of 9 minutes for FY 08-09 91.2% FY 09-10 90.08% within 8 minutes to 92% by FY 90% of calls* by FY 10-11. FY 07-08 84.7% FY 08-09 90.57% – 09-10. FY 06-07 86.6% FY 07-08 91.01% *New NFPA 1710 standards FY 06-07 91.61% 3 10/18/2010 3:02 PM Strategic Plan Update FY10-11 Key Focus Areas: PS = Public Safety EV = Economic Vibrancy CHE = Clean, Healthy Environment CAR = Culture, Arts & Recreation EE = Educational Enhancements E3 = Efficient, Effective, Economical Government Status: = Goal met + = Ahead of schedule – = On Track = Behind Suggested 10-11 KFA Objective Indicator 09-10 Planned 09-10 Actual Status Plan Graffiti Week at the Library November 9-13, 2009 17 branches actively participated by posting butcher paper upon their walls and Provide anti-graffiti education allowing the teens to express 2nd Graffiti Conference to be to kids through Library Teen Begin program Q1 FY 10. themselves through graffiti art. – held Spring 2011. Centers. 86 teens participated in the week long event. Graffiti Wipeout and Graffiti PS Reduce graffiti Conference held in District 1 with approximately 200 attendees. FY # of SRs % change 07-08 5,168 08-09 5,888 +14% 09-10 5,641 - 4% Reduce number of graffiti Determine baseline to set Reduce graffiti service service requests. reduction goals. – requests by 4%. Six service request types cover graffiti on public & private property, signs, streets & parks. 4 10/18/2010 3:02 PM Strategic Plan Update FY10-11 Key Focus Areas: PS = Public Safety EV = Economic Vibrancy CHE = Clean, Healthy Environment CAR = Culture, Arts & Recreation EE = Educational Enhancements E3 = Efficient, Effective, Economical Government Status: = Goal met + = Ahead of schedule – = On Track = Behind Suggested 10-11 KFA Objective Indicator 09-10 Planned 09-10 Actual Status Plan 1) Sold $479,821,197.20 Hotel Revenue Bonds 1) Stay on schedule and on 2) Established $325M GMP Sell bonds, execute contracts, budget construction budget Hotel open by Q1 2012. and begin construction; opening 2) Achieve substantial 3) Hotel project on schedule – scheduled for Q1 2012. completion phase of hotel and on budget construction 4) Achieved Hotel Topping out phase Convention center Continued negotiations for EV hotel & adjoining Secure development on 2 Identify opportunities for 2 restaurants Conclude negotiations & begin acres immediately east of hotel development; begin to line up development Coffee shop – construction. by 2012. financing. Copier/shipping company 1) Demolition completed 1) Continue use as ancillary Present options for Reunion 2) Developed interim ancillary Demolish arena. space Arena site in FY 09-10. space plan for Dallas 2) Seek potential development Convention Center area 5 10/18/2010 3:02 PM Strategic Plan Update FY10-11 Key Focus Areas: PS = Public Safety EV = Economic Vibrancy CHE = Clean, Healthy Environment CAR = Culture, Arts & Recreation EE = Educational Enhancements E3 = Efficient, Effective, Economical Government Status: = Goal met + = Ahead of schedule – = On Track = Behind Suggested 10-11 KFA Objective Indicator 09-10 Planned 09-10 Actual Status Plan Since indicator was established, two new water bottling production facilities Have at least one production have been secured (Niagara facility with established Bottling and Advanced H2O) Continue pursuit of a 300-job Production facility Capture at least one new or supplier network by 2010; with 188 associated new jobs. manufacturing/production EV expansion project. – development facility should employ at least facility. 300 people. Additionally, the City facilitated the expansion of the Solo Cup manufacturing facility with 110 jobs created/retained. 6 10/18/2010 3:02 PM Strategic Plan Update FY10-11 Key Focus Areas: PS = Public Safety EV = Economic Vibrancy CHE = Clean, Healthy Environment CAR = Culture, Arts & Recreation EE = Educational Enhancements E3 = Efficient, Effective, Economical Government Status: = Goal met + = Ahead of schedule – = On Track = Behind Suggested 10-11 KFA Objective Indicator 09-10 Planned 09-10 Actual Status Plan Achieved redevelopment of the the 112,000 s.f.